スノーイー マウンテンズの三つ星ホテル

「perfectly fine room for the price and my needs」

「Loved the whole place the husband and wife do a great job! The brekki was simple but great and was good to sit and eat with fellow guests and discuss our days plus the communal lounge and kitchen was so comfortable and quaint. 」

「Absolutely loved it! Love the location, they have a great bar with amazing food, live music, excellent vibe! Amazing views! Incredible rooms, I loved it and definitely will go back. Just note parking is 10 min walk away, in an uphill」

「Room was NOTHING like the picture. Advertised with restaurant and bar & price included breakfast. Upon enquiring about the restaurant hours, we were notified that the restaurant was not operational, and the bar license had lapsed. After enquiring about breakfast as it was included in the price, a makeshift station was set up with a toaster, microwave with some cereal, toast & juice offered. Ceiling was falling in around the fireplace in the "games room" where the pool table had seen better...

「Spacious, clean and renovated units. Amazing mountain views from our window and the shower was sooo refreshing! We had one king and two single beds to use. I found the beds were comfortable but the pillows were a bit soft.」

「We had an overall easy and convenient stay. The room was clean and the view was lovely. However, there were a few things that could be improved. The room lacked some basic furniture like chairs and small table, which would have made it more comfortable. 」

「Property was undergoing renovation but did not interfere with our stay. The room we were upgraded to was amazing, pictures did not do the renovated room justice. I can’t wait to see the property when it’s finished, it’s going to be fantastic. 」

「部屋には床暖房がありましたが作動しておらず、ホテルの方に調べてもらいましたが「これでオンになったはず」と言われたのに夕食後帰ってきたらやはりオフのまま。スキー場が近いので5月でもかなり冷えます。フロントの女の子は「毛布まだ持ってくるから」と言いますが寝てる時だけの問題じゃないでしょ… 「他の部屋はついてるんですか？部屋変えてもらえませんか？」と言っても「満室です」と。部屋の前に車を停めるモーテル形式で、車3台ほどして停まってないのに、どうしてそういう見え透いたウソつくかなー。何よりも、申し訳ないという気持ちがまったく感じられなかったことに腹が立ちました。オーストラリアの接客もだいぶ良くなったなーと思っていたけど、田舎はまだそういうとこ変わってないなと。全然だめ。」

「Dark and dingy breakfast area, smelt mouldy and needed light. Open the doors windows and let air into the place. Greeted by front office staff member with things on not a good impression. Place needs renovation and brightening up. The lounge off to the side of the main reception area smells like someone has died in there. Really bad smell couldn’t get out of there quick enough 」