Entire apartment

Mamaison Residence Diana

Property class: 3.5

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At Mamaison Residence Diana, you can look forward to dry cleaning/laundry services, a gym, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom (Exceptional)

A modern living room with a high ceiling, a sofa, a coffee table, a TV, and a window with curtains.

Suite, 1 Bedroom (Exceptional)

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Sofa Beds
  • Free wired internet

View all photos for Superior Studio

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Superior Studio

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Studio

A hotel room with a large bed, a red armchair, a brown sofa, a small table with a vase of flowers, and a nightstand with a lamp.

Classic Studio

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Apartment

A modern hotel room with a large bed, a desk, a chair, and a cityscape painting on the wall.

Junior Apartment

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Centrum, a neighborhood in Warsaw, Mamaison Residence Diana is near a metro station. Food Hall Browary and Room Escape Warsaw are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town Market Place and Vitkac. Looking to enjoy an event or a game while in town? See what's happening at Polish Army Stadium or Torwar Hall. Visit our Warsaw travel guide
View more Apartments in Warsaw
Map
00-021, Masovia, Warsaw, Chmielna 13 A

What's nearby

  • A nighttime city street with historic buildings, a clock tower, and a tram stop.
    Nowy Swiat Street
    3 min walk - 0.3 km
  • A building with a central courtyard, surrounded by columns, and multiple blue flags.
    The National Museum in Warsaw
    8 min walk - 0.7 km
  • A large, historic building with a clock tower, surrounded by leafless trees and a clear sky.
    Palace of Culture and Science
    8 min walk - 0.7 km
  • A grand classical building with ornate columns and statues, a large gate with intricate ironwork, and a clear blue sky.
    University of Warsaw
    10 min walk - 0.9 km
  • U.S. Embassy
    13 min walk - 1.2 km

Getting around

  • Krucza 06 Tram Stop
    3 min walk
  • Warszawa Srodmiescie Station
    10 min walk
  • Frederic Chopin Airport (WAW)
    25 min drive

Restaurants

  • PINTA Warszawa Craft Beer & Food
    1 min walk
  • Cukiernia Pawłowicz
    1 min walk
  • Magari
    2 min walk
  • Pizza na Chmielnej
    1 min walk
  • Karmello Chocolatier
    1 min walk

About this property

Mamaison Residence Diana

  • Apartment near Old Town Square
  • You can look forward to dry cleaning/laundry services, a gym, and a restaurant at Mamaison Residence Diana. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Smoke-free premises, luggage storage, and an elevator
    • A 24-hour front desk, multilingual staff, and a computer station
  • Room features
  • All guestrooms at Mamaison Residence Diana boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Tubs or showers, hair dryers, and toilet paper
    • Plasma TVs with satellite channels
    • Wardrobes/closets, kitchenettes, and refrigerators

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Car not required
  • Self parking on site (PLN 80 per day)

Restaurants on site

  • Maka i Woda

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 72.50 for adults and PLN 45 for children
  • A restaurant
  • Dining table
  • Minibar
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: PLN 120 per day

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: PLN 100 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping available once per stay
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 45 units
  • 5 floors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PLN 120.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 72.50 for adults and PLN 45 for children
  • Airport shuttle fee: PLN 250 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 80 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

A car is not required for transportation to and from this property

Frequently asked questions

Is Mamaison Residence Diana pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 100 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 80 per day.

What time is check-in at Mamaison Residence Diana?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mamaison Residence Diana?

Check-out is at noon.

Does Mamaison Residence Diana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 250 per vehicle applies.

Where is Mamaison Residence Diana located?

Located in Centrum, this apartment building is within a 5-minute walk of Nowy Swiat Street, Vitkac, and Palm Tree. The National Museum in Warsaw and Royal Casino w Hotelu Mercure Warszawa Grand are also within 10 minutes. Krucza 06 Tram Stop is only a 3-minute walk and Muzeum Narodowe 06 Tram Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mamaison Residence Diana Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 749 out of 1040 reviews
Rating 8 - Good. 251 out of 1040 reviews
Rating 6 - Okay. 28 out of 1040 reviews
Rating 4 - Poor. 10 out of 1040 reviews
Rating 2 - Terrible. 2 out of 1040 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely big rooms very well situated in the centre of the city Will definitely stay there again
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean and spacious. Kitchette was well-equipped. Small negative: the towels were a bit light-weight. Generally, the staff are really good. The housekeepers did a very good job; check-in was great, nice greeting. Lots of info, excellent English (good since I have no Polish). The breakfast was good, though I did not try the hot dishes. My only complaint about the entire stay was the staff at breakfast were not very cordial ... To the point that when I'm next in Warzsawa, I will book the hotel but skip adding breakfast as there are many places nearby and the price will probably be less (remember, I didn't eat the hot offerings).
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean room, very kind and efficient staff (specially Elizabeth) and good location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean hotel with large rooms, even a balcony (we booked an appartment).
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good and spacious hotel, good value for money
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mamaison Diana is my home away from home. And the ONLY hotel I ever stay when in Warsaw. I love everything about it -its staff, location, cleanliness and how quiet it is despite being located just a few steps from a very busy Nowy Świat street. Can’t recommend it more. Not 5 stars - 10 stars!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great place and very helpful staff. Good breakfast as well
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mamaison Diana is my home away from home and I love it. Everyone there is super nice and accommodating. Rooms are spacious. Location is superb - in the heart of all the action and close to major attraction- yet quiet.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location. Large clean room. Convenient restaurant. Very helpful staff. Will be back
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Spacious apartment in lovely walkable area
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Good location, big rooms

Good location, big rooms. Close to shops, bar street, central station.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We always stay here when in Warsaw. The rooms are very large and the staff is wonderful. And it is right in the center close to everything. You can walk to most attractions from here.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
The breakfast was nice. Our room was basic, but we had all we needed. The temperature was too warm at night, and we had a difficult time understanding how to use the thermostat. The shower is open, so the bathroom floor gets wet when showering. We had to ask for more towels at the front desk. Easy check-in and check-out.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication

Overall good stay

Overall good stay. Great location and nice big rooms. Bed was comfy and they provided things to wash up with which I appreciated. Only faults were that the aircon didn’t work so the room way very hot and the shower pressure was very weak.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I've stayed at Residence Diana several times now. Always pleasant, big rooms, love having a kitchen. Breakfast had hot and cold meats and cheeses as well as blintzes pancakes, waffles and a selection of breads and pastries. Large fruit and vegetable platters and cold hard boiled eggs. Right in the walking district, so be warned, ubers can't always get to the door, you have to cross through to an inner courtyard on foot. Nice and quiet though. All in all, my favorite hotel in Warsaw!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Location was good. Overall, I liked it, but the bathtub floor is slippery so you need to be careful.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
More like an apartment than a hotel room. The room was very large, very clean, the AC worked very well.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Quiet, great balconies with floor to ceiling doors. Overlooking charming courtyard. Very comfortable bed, large bathroom with great shower and bathtub. Excellent location for walking to Old Town and to buses and trams. Staff very friendly and helpful.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Centrally located. Spacious room and good value for the money. Highly recommend the spa. We impulsively got a couple massage which was VERY good. Reasonably priced.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel, very good price for what you get. Everything is pretty new. Apartments are laaarge, not your typical European hotel. Staff is very friendly and helpful
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Wonderful hotel

Great location near transportation, restaurants, bats, stores. We walked from Central train station. Great staff. Quiet, comfy bed, adequate kitchen for breakfast and snacks. Lots of hot water, dark shades. A bit hard to find, but worth it. Great place, would definitely stay here again.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great space to live in, better than hotelroom

The room is an apartment. Great. Much better than hotels that cost 100 Euro more. Superb.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This residence is perfect. Communication was phenomenal when scheduling transfers to and from the airport. The room was very spacious and cleaned perfectly. The tub and shower are huge and have superb water pressure. Hot water is long lasting and great too. The hotel is in the heart of an international district with different foods, shops, and other activities in close walking distance. I can’t say enough things about how much we enjoyed the hotel.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We stayed here last year and this year in Aug and September. We love it here! Great staff, Sandra (and others) helped us a lot. We tried 5 different rooms here and love the size. Some have two bathrooms which is great. We also had a room with a patio at one point. Great location. The restaurant is good too. This will be our go to place. Great value too
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice friendly staff. Worth the money expect the Pizza resturant and the poor breakfeast with no service. Waites 25 min for coffe. Juice run out the table was very poor and most food run out.
Stayed 5 nights in Apr 2024