Couples treatment rooms, sauna, steam room, Swedish massages

Reviews of Utopia Cave Cappadocia

Utopia Cave Cappadocia
Yeni Cami Mah. Tekne Ici Sk No:15, Ürgüp, Nevsehir

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 85 reviews" "
Rating 8 - Good. 19 out of 85 reviews" "
Rating 6 - Okay. 4 out of 85 reviews" "
Rating 4 - Poor. 2 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ATILLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to complain.Everything was perfect.
Stayed 1 night in Sep 2023
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Oct 3, 2023
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards,

8/10 Good

Vishal

Stayed 3 nights in Jun 2023
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Jul 21, 2023
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards.

10/10 Excellent

MARTHA

Stayed 1 night in Nov 2022
Response from GUEST RELATIONS BETUL NİSA on Nov 30, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards...

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard room was very nice and big.
Stayed 2 nights in Oct 2022
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Oct 22, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards,

10/10 Excellent

Benjamin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a fantastic stay at Utopia Cave Cappadocia. It was a highlight of our two-week trip around Turkey. Stunning views and the hotel, room, and facilities are just perfect. The staff are very helpful, nothing is too much trouble. Betty, in particular, was very helpful and knowledgeable in making sure our stay in Cappadocia was both restful and full of everything we should do and see in the area. We'll definitely be recommending this hotel to friends and family.
Stayed 4 nights in Sep 2022
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Oct 22, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards,

10/10 Excellent

Ingrid

Liked: Staff & service, amenities, property conditions & facilities
We were very happy with the friendly staff, very helpful. it was a very nice place to spend a few days with the family, it was perfect for the age of my children.
Stayed 2 nights in Sep 2022
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Oct 9, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards,

10/10 Excellent

Abdullah, riyadh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional welcome .. best deal I got in Cappadocia for the quality and service
Stayed 1 night in Aug 2022
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Oct 13, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards,

10/10 Excellent

Will, New Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

leyla

Stayed 1 night in Jun 2022

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel well located. The rooms are big in caves. The only negative part is the Internet. They disconnected the internet before we left the hotel.
Stayed 1 night in May 2022
Response from Utopia Cave Cappadocia Guest Relations on May 12, 2022
Dear Guest, First of all, we would like to thank you for choosing Utopia Cave Cappadocia We would like to inform you that your wishes and desires will be taken into consideration and the necessary changes are being introduced rapidly.Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards, Utopia Cave Cappadocia Guest Relations

8/10 Good

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fast communication/responses prior to check in from staff who spoke great English. Reasonably close to downtown (10-15min walk) for other dining options. Only complaint was the yelling children allowed throughout the spa facilities which made any relaxation difficult. Additionally, the bar lacked the ingredients to make several of the advertised drinks. Overall, our great room, beautiful views, well-kept grounds, and friendly mgmt made it a great stay.
Stayed 2 nights in May 2022
Response from Utopia Cave Cappadocia Guest Relations on May 12, 2022
Dear Guest, First of all, we would like to thank you for choosing Utopia Cave Cappadocia We would like to inform you that your wishes and desires will be taken into consideration and the necessary changes are being introduced rapidly.Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards, Utopia Cave Cappadocia Guest Relations

10/10 Excellent

oguz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was so unique.
Stayed 1 night in Mar 2022
Response from Guest Relations Department on Apr 3, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards, Utopia Cave Cappadocia Guest Relations

10/10 Excellent

Rabiu

Liked: Cleanliness, amenities
Great property everything about it
Stayed 1 night in Feb 2022
Response from Utopia Cave Cappadocia Guest Relations on Mar 3, 2022
We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards, Utopia Cave Cappadocia Guest Relations

10/10 Excellent

Jenny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great time and Wonderful service from staff.
Stayed 2 nights in Dec 2021
Response from Guest Relations Department on Dec 10, 2021
Dear Guest Jenny , We would like to thank for favorable remark. We hope to see you as our guest again in the near future. Thanks & Our Best Regards.Utopia Cave Cappadocia Guest Relation.

8/10 Good

Debananda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay in the renowned hotel
It was well organized hotel and good and ideal place for tourist.
Stayed 1 night in Nov 2021
Response from Guest Relations Department on Nov 24, 2021
Hello Dear Debananda, Thanks your review. We are glad to serve you.

6/10 Okay

Alifyah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2021
Response from Dilek UTANGAC / Sales & Marketing MANAGER on Oct 16, 2021
Dear Alifyah, Thank you for your valuable rating.Your opinion is important to us. We would like you to share with us the reason for your low rating. We want you to know that we are a solution oriented hotel. In order to provide better service to our valued guests, your points will be forwarded to all departments. For your information. Utopia Cave Cappadocia management. Have a nice day.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great staff, good breakfast, overall great time there!
Stayed 2 nights in Jul 2021
Response from Can Erguven on Aug 28, 2021
Dear Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with other travelers on Expedia. It was a true pleasure for us to read your thoughtful comments. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Utopia Cave Cappadocia We wish you a nice day. Yours sincerely,

10/10 Excellent

MUHAMMAD

Stayed 1 night in Jul 2021

10/10 Excellent

Felipe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Aşkın Akburak on Apr 8, 2021
Dear Guest Felipe, We would like to thank for giving high point. Your reviews are very important to improve our service quality. We hope to see you again as our guest at Utopia Cave Cappadocia

8/10 Good

MAHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Sibel Demir on Jul 20, 2019
Our Dear Guest, First of all we would like to thank you for sharing your experience on Expedia. Your feedback about your stay helps follow travelers to get an impression of our hotel. It would be a pleasure to welcome you again. Sincerely yours, Sibel Demir Sales & Marketing Director

10/10 Excellent

Serdar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind persons
It was amazing cave suites. Very kind persons.
Stayed 1 night in Sep 2018
Response from Hotel Manager on Mar 12, 2020
Dear Guest Mr. Serdar, We would like to thank for your kind and nice review. Your reviews are very important to continue and improve our service quality. We hope to see you as our guest again in the near future. Thanks & Our Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is a nice hotel.
Cappadocia is a wonder and the hotel makes you feel that. The area is close to Urgup center with nice restaurants etc but the whole cappadocia area is worth exploring.
Stayed 2 nights in Jun 2018
Response from Hotel Manager on Mar 12, 2020
Dear Guest, We would like to thank for your kind and nice review. Your reviews are very important to continue and improve our service quality. We hope to see you as our guest again in the near future. Thanks & Our Best Regards,

10/10 Excellent

Catch, Minister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding hotel, one of the best hotels I've sta
Amazing facility, great location, super clean, great food, great staff, facilities are amazing, close to the plaza to go walk, eat, shop.
Stayed 3 nights in Jun 2018
Response from Hotel Manager on Mar 12, 2020
Dear Guest Catch, We would like to thank for your kind and nice review. Your reviews are very important to continue and improve our service quality. We hope to see you as our guest again in the near future. Thanks & Our Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel friendly staff.Room was incredible.
I will recommend everyone to stay here and experience amazing view and room.
Stayed 1 night in Feb 2018
Response from Hotel Manager on Mar 12, 2020
Dear Guest, We would like to thank for your kind and nice review. Your reviews are very important to continue and improve our service quality. We hope to see you as our guest again in the near future. Thanks & Our Best Regards,

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Feb 22, 2024
Merhabalar Melisa Hanım. Zaman ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş, değerli görüşleriniz tüm Utopia Cave çalışanları için birer motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size en yakın zamanda tekrar “Hoş geldiniz” diyebilmeyi dileriz. Utopia Cave Cappadocia Misafir Hizmetleri Betül Nisa

6/10 Okay

Erdal

Stayed 2 nights in Jan 2024

8/10 Good

Tahsin taner

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel bir deneyim…
Personel güler yüzlü Yemekler güzel ve temiz Otopark sorunu yok Gece aktiviteleri olabilir Harici herhangi bir sorun yaşamadık Tavsiye edilir Bir daha mı ? Evet
Stayed 2 nights in Dec 2023

10/10 Excellent

Emrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedankt voor alles
Stayed 1 night in Aug 2023
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Aug 5, 2023
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards.

10/10 Excellent

Kamile

Liked: Cleanliness, staff & service, property conditions & facilities
Super nette Personal und Service am liebsten mehrere Tage übernachtet. Wir werden sicherlich wieder kommen
Stayed 1 night in Jun 2023
Response from Utopia Cave Cappadocia Guest Relations Betül Nisa on Jun 13, 2023
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards,

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Guest Relations Betül Nisa on Sep 4, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards.

6/10 Okay

Bertrand

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disneyland Ürgüp
Très beau lieu pour des photos sur hôtel. Com donc vendeuses. Terrasse vide sans décor, en réel Petit déjeuner quantité mais pas qualité Piscine fermée Personnel sympa mais pas très opérationnel, ma femme est tombée malade et a été peu aidant. Démerde toi mimille. La gérante du Elif Stone House, nuit d'après a été plus bienveillante avec nous. Bref un vrai hôtel haut de gamme, qui n'est là que pour vendre des prestations...
Stayed 3 nights in Aug 2022
Response from Misafir İlişkileri on Aug 11, 2022
Cher Client, Nous sommes très heureux de vous avoir rencontré et vous remercions encore une fois pour vos points de vue reflétant votre satisfaction quant à la qualité de nos services. Dans le cadre de notre approche qualité chez Utopia Cave Cappadocia, nous définissons notre objectif de maximiser la satisfaction de nos clients à la lumière de vos points de vue. Vos idées précieuses nous fournissent une grande motivation pour atteindre l'excellence dans notre niveau de service. Nous sommes impatients de vous accueillir à nouveau dans un avenir très proche. Des concessions entières de renouvellement seront avec vous pour toujours. Cordialement, Utopia Cave Cappadocia

10/10 Excellent

IZEM CEYLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Hüseyin BAYRAM / Reservation Supervisor on Jul 19, 2022
Merhabalar, Geri dönüşleriniz teşekkür ederiz.

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Utopia Cave Cappadocia Guest Relations on Jun 27, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards, Utopia Cave Cappadocia Guest Relations

10/10 Excellent

Axel Rainer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut!
Stayed 5 nights in Apr 2022
Response from Utopia Cave Cappadocia Guest Relations on May 4, 2022
Dear Guest, We are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services. In the framework of our quality approach at Utopia Cave Cappadocia, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We are looking forward to welcoming you again in the very near future. Whole concessions of renewal will be with you evermore. Best Regards, Utopia Cave Cappadocia Guest Relations

8/10 Good

Hasan

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

ozgur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhteşem bir hafta sonu
Otele vardığımız ilk andan itibaren otel personeli çok güleryüzlü ve yardım severdi. Herşey tek kelimeyle mükemmeldi diyebilirim.
Stayed 2 nights in Feb 2022
Response from Utopia Cave cappadocia Misafir ilişkileri. on Feb 15, 2022
Değerli Misafirimiz, Öncelikle Utopia Cave Cappadocia’yı tercih ettiğiniz için çok teşekkür ederiz. Utopia Cave Cappadocia kalite anlayışı çerçevesinde; misafir memnuniyetini en üst düzeye çıkarma hedefimiz, sizin düşünceleriniz ışığında şekilleniyor. Değerli görüşleriniz, hizmette en mükemmele ulaşma yolunda, bizlere büyük bir motivasyon sağlıyor. Utopia Cave Cappadocia ekibi olarak, sizi tanımış olmaktan büyük bir mutluluk duyuyor, servis ve hizmet kalitesinden doğan memnuniyetinizi içeren yorumlarınız için bir kez daha teşekkür ediyoruz. Utopia Cave Cappadocia’da tekrar buluşmak dileğiyle… Saygılarımızla, Utopia Cave cappadocia Misafir ilişkileri.

8/10 Good

Gürhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Dilek UTANGAC / Sales & Marketing MANAGER on Nov 22, 2021
Merhabalar Gürhan Bey, Otelimizde nasıl bir aksaklık yaşadığınızı bilmiyoruz ancak siz değerli misafirlerimizin yorum ve değerlendirmeleri bizler için çok önemli. Yapmış olduğunuz değerlendirme yönetim kadromuza ve tüm ekibe iletilmiş olup siz değerli misafirlerimize daha iyi hizmet verebilmek adına gerekli düzeltme ve düzenlemeler yapılacaktır. Sizleri bir daha ki Kapadokya ziyaretinizde tekrar otelimizde görmek isteriz. Utopia Cave Cappadocia.

10/10 Excellent

MARIA EUGENIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente lugar, bien ubicado el hotel, muy cómodo, la comida deliciosa, el personal muy amable
Stayed 3 nights in Nov 2021
Response from Dilek UTANGAC / Sales & Marketing MANAGER on Nov 20, 2021
Estimado Huésped, Muchas gracias por sus sinceros comentarios que nos ha compartido después de su visita. Tus amables palabras nos hicieron muy felices. Esperamos volver a recibirle en nuestro hotel lo antes posible. Gracias de todo corazón por sus comentarios. Mis colegas también estarán muy, muy felices cuando lean su comentario. Tu satisfacción es la mayor recompensa para nosotros. Esperamos darle la bienvenida nuevamente en Utopia Cave Hotel Cappadocia.

4/10 Poor

Arzu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok memnun kalmadım
Stayed 3 nights in Nov 2021
Response from Dilek UTANGAC / Sales & Marketing MANAGER on Nov 19, 2021
Merhabalar Arzu Hanım, Otelimizde nasıl bir aksaklık yaşadığınızı bilmiyoruz ancak siz değerli misafirlerimizin yorum ve değerlendirmeleri bizler için çok önemli. Yapmış olduğunuz değerlendirme yönetim kadromuza ve tüm ekibe iletilmiş olup siz değerli misafirlerimize daha iyi hizmet verebilmek adına gerekli düzeltme ve düzenlemeler yapılacaktır. Sizleri bir daha ki Kapadokya ziyaretinizde tekrar otelimizde görmek isteriz. Utopia Cave Cappadocia.

10/10 Excellent

Ufuk can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hüseyin BAYRAM / Reservation Supervisor on Nov 12, 2021
Merhabalar Ufuk Bey, Puanlamanız için çok teşekkür eder, Sizleri tekrardan otelimizde misafir etmekten mutluluk duyarız. Saygılarımla

2/10 Terrible

ibrahim

Stayed 2 nights in Oct 2021
Response from Dilek UTANGAC / Sales & Marketing MANAGER on Oct 29, 2021
Merhabalar İbrahim bey, Otelimizde nasıl bir aksaklık yaşadığınızı bilmiyoruz ancak siz değerli misafirlerimizin yorum ve değerlendirmeleri bizler için çok önemli. Yapmış olduğunuz değerlendirme yönetim kadromuza ve tüm ekibe iletilmiş olup siz değerli misafirleirmize daha iyi hizmet verebilmek adına gerekli düzeltme ve düzenlemeler yapılacaktır. Sizleri bir daha ki Kapadokya ziyaretinizde tekrar otelimizde görmek isteriz. Utopia Cave Cappadocia.

10/10 Excellent

AKIN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Küçük bir not
Otel beklentilerimizi aştı. Çok memnun kaldık ve Keyifli zaman geçirdik.
Stayed 2 nights in Sep 2021
Response from Can Erguven on Sep 28, 2021
Ziyaretiniz sonrası değerli zamanınızdan ayırıp paylaştığınız samimi geri bildiriminiz için çok teşekkür ederiz. Nazik sözleriniz bizleri çok mutlu etti. Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz. Yorumlarınız için yürekten teşekkür ederim. Çalışma arkadaşlarım da yorumunuzu okuduklarında çok ama çok sevinecekler. Sizlerin memnuniyeti bizler için en büyük ödül. Tekrar Utopia Cave Hotel Cappadocia da sizleri ağırlamak dileğiyle,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
部屋の質はあまり高くない
ホテル施設は全体的に清潔で、レストランも比較的安価に美味しい料理を食べられます。 ただし、部屋のベッドの質は低く、メインベッドですら低品質です。補助的に使うシングルサイズのベッドは、非常に低質なパイプベッドで正直疲れが全く取れませんでした。 洞窟タイプのお部屋といえ、室内の照明が少なく、ソファーも無いので、日中もホテルで滞在を考えている場合はテラス等に出る必要があります。 また注意点として、ホテル全体で階段の登り下りがかなりあるため、足腰が弱い方や妊婦や小さなお子様連れはホテル内の移動がかなり大変です。
Stayed 2 nights in Aug 2021
Response from Dilek UTANGAC / Sales & Marketing MANAGER on Oct 11, 2021
お客様、 あなたの貴重なコメントは私たちにとって非常に重要であり、私たちはこれに感謝します。 あなたが書いた問題は経営陣に転送され、必要な修正が行われます。 大切なお客様を喜ばせるためにできる限りのことをしておりますので、ご安心ください。 カッパドキアでお会いできることをうれしく思います。 カッパドキアからよろしく。 ユートピア洞窟ホテルチームと経営陣。

8/10 Good

Janan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Dilek UTANGAC / Sales & Marketing MANAGER on Oct 11, 2021
Dear Guest, Thank you very much for your time for us. We would like to state that we will be happy to host you again in our hotel. With Love from Cappadocia. Utopia Cave Cappadocia Team.

10/10 Excellent

NAEEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جميل جداً ‏والإفطار لا يعلى عليه ‏والموظفين محترمين جداً وتم ترقية الغرفة بدون مقابل ‏وطفلتي كسرت مزهرية ولا طلبو شي ‏
Stayed 1 night in Aug 2021
Response from Can Erguven on Aug 28, 2021
Dear Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with other travelers on Expedia. It was a true pleasure for us to read your thoughtful comments. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Utopia Cave Cappadocia We wish you a nice day. Yours sincerely,

10/10 Excellent

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İlgili personel
Personeli güler yüzlü ve çok ilgili. Girriğimizde kafamızda net bir olan yoktu ama Hüseyin Bey çok yardımcı oldu, çok teşekkür ediyoruz. Otelin atmosferi çok güzel. Otantik bir yerde olduğunuzu havuzda bile hissediyorsunuz. Tek sorun wifi biraz sıkıntılı, duvarların kalınlığından kaynaklı olabilir.
Stayed 3 nights in Aug 2021
Response from Can Erguven on Aug 13, 2021
Merhabalar Ozan Bey, Zaman ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş, değerli görüşleriniz tüm Utopia Cave çalışanları için birer motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size en yakın zamanda tekrar “Hoş geldiniz” diyebilmeyi dileriz.

10/10 Excellent

Çetin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok iyi
Otel çalışanları gerçekten çok yardımcı ve güleryüzlü, güzel bir oteldi. Bir daha kapadokya ya gidersem aynı oteli tercih edeceğim
Stayed 2 nights in Aug 2021
Response from Vural Yurttaş on Aug 6, 2021
Sayın Misafirimiz, Ziyaretiniz sonrası değerli zamanınızdan ayırıp paylaştığınız samimi geri bildiriminiz için çok teşekkür ederiz. Nazik sözleriniz bizleri çok mutlu etti. Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz. Yorumlarınız için yürekten teşekkür ederim. Çalışma arkadaşlarım da yorumunuzu okuduklarında çok ama çok sevinecekler. Sizlerin memnuniyeti bizler için en büyük ödül. Tekrar Utopia Cave Hotel Cappadocia da sizleri ağırlamak dileğiyle,

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Vural Yurttaş on Aug 6, 2021
Zaman ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş, değerli görüşleriniz tüm Utopia Cave Cappadocia çalışanları için birer motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size en yakın zamanda tekrar “Hoş geldiniz” diyebilmeyi dileriz.

10/10 Excellent

hamiyet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kapadokya Aile Tatilimiz
Otel hemen Ürgüp'ün girişinde, küçük gibi görünen ama inanılmaz geniş bir alana yayılmış büyük ve mistik bir oteldi. Otel personelinin her biri ayrı ayrı nazik ve konukseverdi. Her birine sonsuz teşekkürler, ailecek 4 gece kaldık ve çok memnun ayrıldık. Kapadokya bölgesinde hem fiyat performans kalitesi, hem lokasyon açısından da kesinlikle tavsiye ederim. Zaten gezilecek her yere belli bir mesafe sürdüğünden bizim için ayrıca mantıklı oldu.
Stayed 4 nights in Jul 2021
Response from Can ERGUVEN on Jul 26, 2021
Ziyaretiniz sonrası değerli zamanınızdan ayırıp paylaştığınız samimi geri bildiriminiz için çok teşekkür ederiz. Nazik sözleriniz bizleri çok mutlu etti. Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.

10/10 Excellent

Kübra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek kelimeyle MÜKEMMEL . Herşey o kadar ince dusunulmus ki banyo kesesi saç kremi duş bonesi bunlar her otelde bulabileceğiniz banyo malzemeleri değil . Ayrıca odanın dizaynı ambiyansi temizliği mest etti bizi . Aldıkları ücretin kat kat üstü bir hizmet
Stayed 2 nights in Jul 2021
Response from Can ERGUVEN on Jul 22, 2021
Değerli Misafirimiz , Yorumunuz için çok teşekkür ederiz. Utopia Cave Cappadocia ziyaretiniz süresince keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğime çok memnun oldum. Utopia Cave Cappadocia çalışanları olarak, tüm ekibimizin amacı misafirlerimize en üst hizmet kalite standartlarını sunarak memnuniyetlerini sağlamaktır. Sizin gibi değerli misafirlerimizin yorumları ve görüşleri hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Sizi tekrar Utopia Cave Hotel Cappadocia da ağırlamaktan onur duyarız.