トノパーの格安ホテル

「Clean & comfortable.」

「Bad way to start a stay! Arrived at the hotel for check-in and found 3 people standing around a Kiosk trying to figure out how to use it to check-in (no one in the office tor assistance) One lady had already tried 3 different keys provide by the Kiosk that would not work. Now it was our turn which took forever to try to figure out how to make the kiosk work. We started try to use it talking with one person and after no success we had another person show up on the screen to try and help us...

「Total dive! The worst hotel I have ever stayed at in 50 years if travels. The room smelled awful, very loud street noise all night, furniture broken, carpet stained, plumbing fixtures broken, dust & hair on bathroom floor, front desk has hand written sign ‘no breakfast’ taped on desk, despite advertising they have breakfast on-line. Our party had reserved 3 rooms. If we could have gotten 3 rooms at any other hotel, we would not have stayed. We should have known when we checked in & the clerk...

「不潔、設備が機能していない」

「Room was clean.There wasn’t any communication about having to go across the street to check in at a different hotel. It wasn’t a huge deal but I wish they would have told us. 」

「If I could write a zero review I would. We had a horrible experience. Stayed for the night on our way to Arizona. Got up at 4 AM to take a shower and the shower did not work whatsoever so our family of four was not able take a shower. Bedding was dirty still. Front desk was rude and made no accommodation or even offer a discount. 」