Cafe
Check availability

Reviews of Kadoya Hotel

3 out of 5
Kadoya Hotel
1-23-1 Nishi-Shinjuku, Tokyo, Tokyo-to

Reviews

8.4

Very Good

Rating 10 - Excellent. 250 out of 700 reviews" "
Rating 8 - Good. 311 out of 700 reviews" "
Rating 6 - Okay. 110 out of 700 reviews" "
Rating 4 - Poor. 21 out of 700 reviews" "
Rating 2 - Terrible. 8 out of 700 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to and close to alot of eating options and conbini. Staff was very nice and helpful.
Stayed 3 nights in May 2024
Response from KADOYA HOTEL on May 25, 2024
Thank you very much for staying at KADOYA HOTEL. And thank you also for your compliments to our staff. We look forward to seeing you again.Sincerely,

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train station and many attractions are within walking distance.
Stayed 4 nights in May 2024
Response from KADOYA　HOTEL on May 22, 2024
Thank you for staying at the Kadoya Hotel.We are very pleased with your compliments.We will continue to make every effort to satisfy our guests.We look forward to serving you again.We look forward to your continued patronage of the Kadoya Hotel.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024
Response from KADOYA HOTEL on May 20, 2024
Thank you for staying at our hotel.Also, thank you for your kindly review.We are looking forward to seeing you again.Best Regards,

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for touring all of Tokyo. Train station short walk away. Many restaurants and shops just outside hotel. Friendly staff.
Stayed 7 nights in May 2024
Response from KADOYA HOTEL on May 15, 2024
Thank you for staying at our hotel.Also, thank you for your kindly review.We are looking forward to seeing you again.Best Regards,

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfy and amenities were good. Room was clean and staff were very friendly and helpful. They provided bottled water everyday. Close to restaurants and Shinjuku station. Would definitely stay here again.
Stayed 3 nights in May 2024
Response from KADOYA HOTEL on May 14, 2024
Thank you very much for your stay at KADOYA HOTEL.We are glad that you liked our hotel.It is our pleasure to welcomign you again.Lookin forward to seeing you.Sincerely,

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to public transport. Great food places nearby. Room good size
Stayed 3 nights in May 2024
Response from KADOYA HOTEL on May 13, 2024
Thank you for staying with us.Also, thank you for posting your wonderful review.If we can meet again, I would like to welcome you with a smile.Best Regards,KADOYA HOTEL

10/10 Excellent

YIN PENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Kadoya Hotel for 5 nights. Room was small as in most Tokyo hotels, but adequate. Quiet and convenient. Close to the busy Shinjuku area. Very helpful staff. Will try to book a bigger room for our next visit as it was impossible to do work (if you need to) due to room size constraints.
Stayed 5 nights in Apr 2024
Response from KADOYA HOTEL on May 7, 2024
Thank you very much for staying with us.Thank you again for your wonderful review.We look forward to your next visit.Best Regards,

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice facilities, close to all the action in Shinjuku. Will definitely consider Kadoya again for my next stay in Tokyo!
Stayed 3 nights in Apr 2024
Response from KADOYA HOTEL on May 3, 2024
Thank you for staying with us.Also, thank you for posting your wonderful review.If we can meet again, I would like to welcome you with a smile.Best Regards,KADOYA HOTEL

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little scared that the location would be noisy at night but not at all. It was dead quiet. The staff was phenomenal: extremely helpful and welcoming without being overbearing. The room was small but it’s what to be expected for a single bed room in Tokyo. Will definitely stay again on my future Japan trips.
Stayed 2 nights in Apr 2024
Response from Kadoya Hotel Manager on Apr 26, 2024
Thank you very much for your stay at KADOYA HOTEL.We appreciate your great comment about us.We are glad that you enjoyed our hotel.If you need any assistance, please feel free to ask us.Thank youKADOYA HOTEL

6/10 Okay

Marietta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property is a no frill property. The advantage of staying here is the location. It is clean but lack amenities that you would get at other properties. The bed we stayed in was sagging on one side. The light in the bathroom was dark. We asked the front desk to see if it could be fixed but we were told that’s the norm. So we opted to keep the bathroom door open so the hallway light could permeate to the bathroom. We were part of a group and others in the group stated their bathroom light was bright. The front desk barely spoke English so it was a challenge to communicate. We purchased breakfast at the hotel for 6 days and got the same fixed menu. American or Japanese. No fresh fruit. It was not the usual buffet. Aside from the hotel being clean and its location. I probably am not planning to stay in the future.
Stayed 6 nights in Apr 2024
Response from KADOYA HOTEL on Apr 22, 2024
Thank you for your stay at KADOYA HOTEL.We appreciate your feedback.We will share your comment with our stuff and try to improve service.We are sorry for the inconvenience.Sincerely,KADOYA HOTEL

8/10 Good

Pek Peng

Stayed 7 nights in Apr 2024
Response from KADOYA HOTEL on May 10, 2024
Thank you very much for your stay at KADOYA HOTEL.We appreciate your rating.We hope to see you again and look forwrad to welcoming you.

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the room for 4 of us was good with 4 single beds. The room was a little small, but appreciated that 4 individual beds were provided. Laundry facility available which was great. Staff all friendly, professional and helpful. The area is great, near the JR line, shops nearby as well as many restaurants. Overall had a wonderful experience at this hotel.
Stayed 5 nights in Mar 2024
Response from KADOYA HOTEL on Apr 8, 2024
Thank you very much for your stay at KADOYA HOTEL.We appreciate your comment.We are glad that you liked our hotel and service.We look forward to welcoming you again.Sincerely,KADOYA HOTEL

8/10 Good

Francis

Stayed 1 night in Apr 2024
Response from KADOYA HOTEL on Apr 27, 2024
Thank you very much for your stay at KADOYA HOTEL.Hope to see you again and look forward to welcoming you.Sincerely,

8/10 Good

Lucianie, Port Saint Lucie

Traveled with group
No closets to hang your clothes in the tiny room, only give you 1 big towel and 1 hand towel at a time.
Stayed 3 nights in Mar 2024
Response from KADOYA HOTEL on Apr 1, 2024
Thank you very much for staying at KADOYA HOTEL.We are sorry for the inconvenience.We have rooms with closets, so if you have a chance, we would be happy to make a reservation for you.We appreciate your comment.Looking forward to welcoming you again.Sincerely,

10/10 Excellent

Lissette

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from KADOYA HOTEL on Apr 1, 2024
Thank you very much for staying at KADOYA HOTEL.We appreciate your rating.We hope we will see you again.Sincerely,

4/10 Poor

Gary

Traveled with partner
Liked: Cleanliness
Just be aware that this a budget hotel with very small rooms and minimal services.
Stayed 1 night in Mar 2024
Response from Kadoya Hotel Manager on Mar 26, 2024
Thank you for your stay at KADOYA HOTEL.We apologize for not being able to meet your expectations.We will keep trying to provide better service.Thank you

10/10 Excellent

Allison, Kailua

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable for our family of 4. Amenities were generous and thoughtful. Location was convenient to everything we needed. Staff was friendly and helpful. We would absolutely stay there again!
Stayed 6 nights in Mar 2024
Response from KADOYA HOTEL　Toyoda on Mar 24, 2024
Thank you very much for staying at KADOYA HOTEL.We would also like to thank you again for your highly positive review.We are pleased to hear your words of praise for our staff, and we will make every effort to further satisfy our guests.All of us at KADOYA HOTEL look forward to seeing you again.

10/10 Excellent

Robert

Traveled with family
Liked: Property conditions & facilities
Close to the train station
Stayed 2 nights in Mar 2024
Response from Kadoya Hotel Manager on Mar 21, 2024
Thank you very much for your stay.We look forward to seeing you again.

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service
The staff here were very receptive and helpful. Room, ours, was a reasonable size and amenities were adequate. Dissapointed that there were no english language television channels, so the rest of the world was off our radar.
Stayed 2 nights in Mar 2024
Response from Kadoya Hotel Manager on Mar 19, 2024
Thank you very much for your stay at KADOYA HOTEL.We appreciate your feedback from your stay.We are sorry for the inconvenience about English Channels.If you have chance to visit Japan, we look forward to welcoming you again.Sincerely,

10/10 Excellent

Brigitte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Kadoya Hotel with my family of 4 (2 adults, kids ages 8 and 12). We had a room with four single beds. This is Japan so obviously we are not talking about a spacious room, but it was adequate for our needs (though we travel light compared to many people - just a cabin-sized luggage each). The bathroom was great, the beds comfortable, the temperature adequate, and of course you can't beat the location for easy access to transportation, shopping, and everything Shinjuku has to offer; there are three convenience stores within 30 seconds walking, too. Check-in was seamless and when we needed little things the staff was also able to help us. We'll be back!
Stayed 3 nights in Mar 2024
Response from かどやホテル　長谷川 on Mar 17, 2024
Thank you very much for staying at the Kadoya Hotel.We are very pleased to hear your compliments.We will continue to make every effort to satisfy our guests.We look forward to serving you again.All the staff at Kadoya Hotel

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Only a 10 minute walk from the Shinjuku station. lots of restaurants nearby
Stayed 3 nights in Mar 2024
Response from Kadoya Hotel Manager on Mar 8, 2024
Thank you very much for staying at KADOYA HOTEL.We appreciate your feedback.We are glad that you liked our hotel.Hopefully, we will see you again.Looking forward to welcoming you again.Sincerely,KADOYA HOTEL

8/10 Good

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Comfortable
Stayed 3 nights in Feb 2024
Response from かどやホテル　長谷川 on Feb 27, 2024
Thank you for choosing Kadoya Hotel.We are very pleased with your compliments.We will continue to make every effort to satisfy our guests.We look forward to serving you again.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Safe stay, convenient to Shinjuku Station
Stayed for business and seeing my family. I could hear neighbor voice and sounds. Hope bathroom had brighter light and two pillows. They keep room clean and shower ran well. Reception is nice and provides good service. Location is good, safe and convenient.
Stayed 2 nights in Feb 2024
Response from Kadoya Hotel Manager on Feb 25, 2024
Thank you for staying at KADOYA HOTEL.We appreciate your valuable feedback regarding our rooms.Hopefully, we will see you agand look forward to wecloming you.Sincerely,

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean property
Stayed 2 nights in Feb 2024
Response from Frond Desk on Feb 24, 2024
Thank you for your stay at KADOYA HOTEL.We appreciate your feedback.We hope to see you again and look forward to welcoming you.Thank youKADOYA HOTEL

10/10 Excellent

Susan

Clean, friendly and professional staff, great location.
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 19, 2024
Thank you for your stay at KADOYA HOTEL.We appreciate your comment.We are gald that you liked our hotel and staff.Hopefully, we will see you again.Looking forward to welcoming you.Sincerely,Kadoya Hotel

8/10 Good

Luciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel does not look like much from the outside but the rooms are large, nice and clean. The electric massage chair in the room was awsome. We were on the fourth floor and heard all the street noise.
Stayed 1 night in Feb 2024
Response from Kadoya Hotel Manager on Feb 17, 2024
Thank you very much for staying at KADOYA HOTEL.We appreciate your feedback.We are glad that you liked the room and massage chair.We will keep trying our best to provide better service to our guest.Hopefully, we will see you again.

10/10 Excellent

Maria Rowena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from かどやホテル　長谷川 on Feb 13, 2024
Thank you very much for staying at Kadoya Hotel.I am very grateful for your compliment.We will continue to strive to satisfy our customers.We look forward to seeing you again.Kadoya Hotel

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from KADOYAHOTEL　Toyoda on Jan 23, 2024
Thank you very much for staying at KADOYAHOTEL.And thank you for your review.We are glad to hear that you are satisfied with our services.We look forward to seeing you again.Sincerely, KADOYAHOTEL

10/10 Excellent

Vincent

At the center of Shinjuku.
Small rooms great location
Stayed 3 nights in Jan 2024
Response from Kadoya Hotel Manager on Jan 14, 2024
Thank you for your stay at KADOYA HOTEL.We appreciate your feedback from your stay.We have rooms for 1 to 4 people.If you have chance to visit again, we look forward to seeing you.

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Kadoya Hotel Manager on Jan 14, 2024
Thank you for your stay.We hope you had a good time here.We look forward to welcoming you again.

8/10 Good

bik

Traveled with partner
Liked: Cleanliness, staff & service
The only setback is cold air will sip thru the window
Stayed 4 nights in Dec 2023
Response from KADOYA HOTEL　Hasegawa on Jan 9, 2024
Thank you for using Kadoya Hotel.I'm sorry for causing you trouble.We will try our best to improve.If you have the opportunity, all of our staff are looking forward to using your service again.

10/10 Excellent

Noven

Stayed 4 nights in Dec 2023
Response from Manager on Dec 20, 2023
Thank you very much for staying at KADOYA HOTEL.We appreciate your rating about us.We look forward to welcoming you again.Sincerely,Kadoya HotelManager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
good location, easy access to train, lots of restaurants nearby
Stayed 2 nights in Nov 2023
Response from かどやホテル on Dec 10, 2023
Thank you for your stay with us.We are glad that you liked our hotel.Hopefully, we will see you againd and look forward to welcoming you.Sincerely,KADOYA HOTEL

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel at this price range. Near Shinjuku Station West. Plenty of food options around the hotel. Hotel is a bit dated though.
Stayed 3 nights in Nov 2023
Response from かどやホテル on Dec 10, 2023
Thank you for your stay with us. We will see you againd and look forward to welcoming you. Sincerely,KADOYA HOTEL

10/10 Excellent

Keerati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to Shinjuku station next to Lawson lots of restaurant Yodobashi
Stayed 2 nights in Nov 2023
Response from KADOYA HOTEL on Nov 30, 2023
Dear Guest.Thank you for staying with us.We looking forward seeing next time.KADOYA HOTEL

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on Dec 1, 2023
Thank you for your stay with us.We appreciate your rating.We look foward to welcoming you again.Sincerely,KADOYA HOTEL

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
Good central location close to transportation, restaurants and shopping. Would stay there again.
Stayed 1 night in Nov 2023
Response from Manager on Nov 22, 2023
Thank you for your stay with us.We are glad that you liked our hotel and location.We look fowrard to welcoming you again.Sincerely,KADOYA HOTEL

10/10 Excellent

Hoi Sze

Stayed 1 night in Nov 2023
Response from KADOYA HOTEL on Nov 17, 2023
Thank you for your stay at KADOYA HOTEL.We appreciate your rating.Hopefully, we will see you again.

10/10 Excellent

Marco, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it!
Stayed 2 nights in Oct 2023
Response from Manager on Nov 13, 2023
Thank you for your stay with us.We are glad that you liked our hotel.Hopefully, we will see you againd and look forward to welcoming you.Best regards,KADOYA HOTEL

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient hotel to stay at.
Stayed 2 nights in Nov 2023
Response from Manger on Nov 10, 2023
Thank you for your stay at Kadoya Hotel.We appreciate your feedback.Hopefully, we will see you again.We look foward to welcoming you.Sincerely,KADOYA HOTEL

10/10 Excellent

Lance

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on Nov 10, 2023
Thank you for your stay with us.We appreciate your rating.Hopefully, we will see you againd and look forward to welcoming you.Sincerely,Kadoya Hotel

10/10 Excellent

Hoi Sze

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in the heart of Shinjuku, many local restaurants nearby. Highly recommend for family
Stayed 1 night in Oct 2023
Response from KADOYA HOTEL Toyoda on Nov 1, 2023
Thank you very much for using KADOYAHOTEL.We are happy to receive your review and high rating.We look forward to seeing you again.Sincerely, KADOYA HOTEL

4/10 Poor

Rimi, Mountlake Terrace

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from KADOYA　HOTEL on Nov 2, 2023
Thank you for stay at our hotel.We are looking forward to seeing you again.Best Regards

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caught limosine bus to keio plaza hotel then walked one block. Hotel small very clean, very friendly staff. Has self service laundry. Restraunt next door or two cafes across the road for breaky. Close to subway entrance to shinjuku station. Many restraunts down the street. Great place to stay.
Stayed 5 nights in Oct 2023
Response from Manger on Oct 28, 2023
Thank you for your stay with us.We appreciate your feedback.We are glad that you liked us.If you have chance to visit Japan, we look forward to welcoming you again.Thank youSincerely,KADOYA HOTEL

8/10 Good

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we couldn't get a larger room like we did last year, but the smaller room looked like it has been renovated, less dated than the last room. No massage chair though. It is a convenient location with relatively good price.
Stayed 4 nights in Oct 2023
Response from フロント　豊田 on Oct 26, 2023
Thank you for staying at KADOYAHOTEL.Thank you for posting your review.The room types with massage chairs are Twin Comfort'' and Twin Deluxe'', which are special rooms with only 4 in total.Therefore, we apologize for the possibility that the room will be fully booked.We look forward to seeing you again.

10/10 Excellent

Reuben

Stayed 2 nights in Oct 2023
Response from Kadoya Hotel on Oct 28, 2023
Thank you for your stay with us.We appreciate your rating.We hope to see you again and look forward to it.Sincerely,

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly courteous and helpful, especially considering my inability to speak Japanese. I asked for help booking a taxi and front desk staff were incredible, scheduling ahead for the taxi to arrive at my specified time and helping me to get my bags out to the car and my destination address into the hands of my driver. The room was clean, the bed was comfortable, and despite being no more than a block from busy streets full of food and shopping, I personally experienced no noise pollution or disturbance. Great place!
Stayed 1 night in Oct 2023
Response from KADOYA　HOTEL on Oct 8, 2023
Thank you very much for staying at KADOYAHOTEL.Thank you for your high evaluation.And thank you for praising our staff.There are many stores in Shinjuku. We look forward to welcoming you again. Best regards, KADOYA HOTEL

10/10 Excellent

Cheuk Nam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for family travellers.
Stayed 5 nights in Aug 2023
Response from KADOYA　HOTEL on Aug 14, 2023
Thank you for staying with us. Our hotel has a variety of room types and welcomes a variety of guests. We are looking forward to seeing you again.

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and nice room. Close to to everything. My only complaint is that there was only one working dryer in the laundry room and it needed to be run twice to dry clothes - which makes it hard for several guests that need to do laundry. But the hotel was nice and I would stay again.
Stayed 4 nights in Aug 2023
Response from KADOYA HOTEL on Aug 11, 2023
Thank you for your stay at KADOYA HOTEL.We are greatful for your comment.We are sorry for the inconvenienc on dryer.We will renew or fix it as soon as possible.Looking forward to seeing you next time.

8/10 Good

mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The Kadoya Hotel in Shinjuku is located in a very convenient place near Shinjuku station, but not too close, so we did not have huge crowds surrounding us to and from the station. The place has clean, but small rooms, which is typical for economical Tokyo hotels. The staff were all super nice and helpful. It really helps to know a bit of Japanese to converse with the staff, but their English was OK. Glad I picked this place and would recommend it. Just a hundred yards from one of the remote exits to the station (in case it is raining) and three short blocks from the main entrances as well as the Keio shopping center, which is basically a 7 floor mall.
Stayed 3 nights in Aug 2023
Response from KADOYA　HOTEL on Aug 10, 2023
Thank you for stay at our hotel.Also, thank you for your kind review.We are looking forward to seeing you again.