Public bath

Reviews of APA Hotel Shinjuku Kabukicho Tower

3 out of 5
APA Hotel Shinjuku Kabukicho Tower
1-20-2 Kabukicho, Shinjuku, Tokyo

Reviews

8.0

Very Good

Rating 10 - Excellent. 568 out of 1295 reviews" "
Rating 8 - Good. 369 out of 1295 reviews" "
Rating 6 - Okay. 210 out of 1295 reviews" "
Rating 4 - Poor. 71 out of 1295 reviews" "
Rating 2 - Terrible. 77 out of 1295 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Corey

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Continuous long waits for 3 elevators. 4th elevator was locked off for staff use. No fresh air in rooms, couldn’t open windows. Mold growing in bathrooms. Atleast 2 mornings, the smell of the water in bathroom smelled like BO. Our room window overlooked the Kabukicho tower courtyard which has massive screens that play the same commercials very loud all night long. When you walk out the front doors of the hotel to the same courtyard, you find trash from young locals all over the place. They get drunk in the courtyard and throw their garbage everywhere. This is no fault of the hotel but it was brutal every single day.
Response from Front Nonaka on May 21, 2024
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower.We apologize for any inconvenience caused regarding the elevator. We will strive to improve and prevent recurrence based on customer reviews.We look forward to serving you again.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little room
Stayed 4 nights in May 2024
Response from Reception Matsuo on May 21, 2024
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.Thank you for your valuable feedback.We sincerely look forward to welcoming you again.

4/10 Poor

yen ju

Disliked: Staff & service, property conditions & facilities
I need a taxi to Tokyo Station but concierge simply told me the taxi company not answering And tell me there is nothing he can do. Luckily I got the taxi app and saved myself from missing my train
Stayed 1 night in May 2024
Response from Reception Hokiyama on May 20, 2024
Thank you for choosing APA Hotel 〈Shinjuku Kabukicho Tower〉.We are happy to assist with cab dispatch as part of our services for our hotel guests.However, depending on the situation on the day of your stay, we may not be able to make cab reservations or dispatch a cab.In such cases, we can dispatch a taxi immediately before your arrival.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you’re looking to stay convenient
Stayed 9 nights in May 2024
Response from Front Desk Fujii on May 19, 2024
Thank you very much for staying with us.We are very pleased to receive your words of praise.Our hotel is conveniently located in the heart of Shinjuku, and we have received favorable reviews from many of our guests for our location.We look forward to welcoming you again.Front Desk Fujii

4/10 Poor

Yukie

Disliked: Amenities, property conditions & facilities
Pros : location Cons: no restroom in the lobby area, no outlet for hair dryer in the room
Stayed 1 night in May 2024
Response from Front Desk Fujii on May 19, 2024
Thank you very much for staying with us.Our hotel is conveniently located in the heart of Shinjuku, and we have received favorable reviews from many of our guests for our location.We do not have a restroom in the lobby for security reasons.Please understand that we do not have a restroom in the lobby for security reasons.We look forward to welcoming you again.Front Desk Fujii

10/10 Excellent

Des

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be right in the midst of the excitement of Shinjuku, this is the place to be. And the rooms were quiet, despite lots of nightlife outside. I like a slightly quieter location, so wouldn't stay here again. But the hotel it self was great and there was so much to see and do right outside the hotel.
Stayed 2 nights in May 2024
Response from Front Desk Fujii on May 19, 2024
Thank you very much for staying with us.However, we are very sorry that we could not provide you with a satisfactory environment.If the noise from outside is bothering you, please let our staff know and we may be able to change your room, depending on the availability of that day.We would be happy to have you stay with us again.Front Desk Fujii

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly. Checking in was easy but busy. The room was of course small but very clean and organized. When I come back it will be to an APA managed hotel property.
Stayed 12 nights in May 2024
Response from Reception Yokoyama on May 19, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again..

8/10 Good

Yuk Ling

Traveled with family
just good
Stayed 2 nights in May 2024
Response from Reception Yokoyama on May 19, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to make efforts to improve our services for the comfort of our guests.

10/10 Excellent

sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and great for the price
Stayed 4 nights in Apr 2024
Response from Front clerk Kashiwagi on May 17, 2024
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower.We are happy that our customers are satisfied.We will continue to strive to further improve our services based on customer reviews.We look forward to seeing you again.

6/10 Okay

Yuk Ling

Traveled with partner
Liked: Cleanliness, amenities
Location is wonderful
Stayed 1 night in May 2024
Response from Reception Matsuo on May 15, 2024
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.We are very pleased to receive your compliments.We sincerely look forward to welcoming you again.

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 11 nights in May 2024
Response from Front Nonaka on May 15, 2024
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower. Thank you very much for your valuable review. We will share information with our staff and strive to improve. We will continue to be a hotel that continues to be chosen by our customers.

2/10 Terrible

Yin Ming Michelle

Traveled with family
Disliked: Staff & service, amenities
The front counter service is terrible. The hotel only provides 2 bottles of water to customers at check in. Then no bottle water giving to customers on the subsequent stays. No advance warning to customers about this. I ended up having no water to drink on that evening. They told me that I could buy from their hotel! Money sucker ! Very confusing.After I checked out and stored luggage at the hotel for 2 hours, when I returned to the hotel to pick up the luggage’s and I was refused or not allowed using the lobby or cafe restroom in the hotel. What a poor customer services
Stayed 3 nights in May 2024
Response from Front Nonaka on May 15, 2024
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower. Thank you very much for your valuable review. We will share information with staff and strive to improve and prevent recurrence.

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed for five nights and had no issues. The location is prime and very walkable. Right in the heart of Shinjuku so there are plenty of bars, clubs and restaurants minutes away from the hotel. Like most Tokyo hotel rooms, the rooms were small but the location and cleanliness make up for it. If you want to stay in the middle of the action, I highly recommend this hotel.
Stayed 5 nights in May 2024
Response from Reception Yokoyama on May 14, 2024
Thank you very much for taking the time to write a review of APA Hotel 〈Shinjuku Kabukicho Tower〉.We will continue to work to become the hotel of choice for many of our guests.We look forward to serving you again.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this hotel multiple times due to it's location and close distance to shopping, entertainment and restaurants. Onsen on the floor is a plus. It is a little noisy at time but that is what you should expect given the location of the hotel. Airport bus is next store to both Haneda and Narita airports makes it easier to travel from/ to airport
Stayed 3 nights in May 2024
Response from フロント 伊東 on May 13, 2024
この度はアパホテル〈新宿 歌舞伎町タワー〉にご宿泊頂きまして誠にありがとうございます。大浴場や立地に関しご満足頂けた様子が伺えて大変うれしく思います。ご滞在中はごゆっくりお寛ぎいただけましたでしょうか。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Victor, Matteson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and had fun
Stayed 3 nights in May 2024
Response from フロント 伊東 on May 13, 2024
この度はアパホテル〈新宿 歌舞伎町タワー〉にご宿泊頂きまして誠にありがとうございます。ご滞在中はごゆっくりお寛ぎいただけましたでしょうか。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Quoc vu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2024
Response from フロント 伊東 on May 13, 2024
この旅はアパホテル〈新宿 歌舞伎町タワー〉にご宿泊頂きまして誠にありがとうございます。ご宿泊の際ご満足頂けた様子が伺えて大変嬉しく思います。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Reception Yokoyama on May 14, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again..

4/10 Poor

Ron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is poorly maintained. They shot down out water and electricity 2 days in a row for several hours. The rooms are as small as a king size bed including the bathroom (there is a full size bed in the room). Rooms are very old and not clean and the shower it’s another story that I can keep going and complaining for. Beware that no one knows English. They are very nice and wants to help but it’s frustrating. The location is the best thing about this hotel. I don’t recommend staying there more than a day or two.
Stayed 7 nights in May 2024
Response from Reception  James on May 11, 2024
We are very sorry for the discomfort you experienced while choosing our hotel from among many hotels. We will share your feedback with all of our staff and strive to satisfy all of our guests.

6/10 Okay

joseph

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in May 2024
Response from reception Kono on May 12, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again..

6/10 Okay

Fiona

Traveled with partner
Disliked: Cleanliness, amenities
This hotel is located in a very convenient city centre, it's easy to assess your needs like shopping and dining. The subway station is just few minutes away, but it was different noisy like music and people shouting during the night. Except the carpet is very dirty, overall is ok as the price is fair in the Shinjuku area.
Stayed 5 nights in May 2024
Response from Reception Matsuo on May 10, 2024
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower.Thank you for your valuable feedback.We are very sorry that the carpet caused you discomfort.We will share this information with our cleaning staff and work to prevent a recurrence in the future.With your kind permission, we look forward to welcoming you again.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Reception Yokoyama on May 11, 2024
We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you againThank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue nuestro primer hospedaje. Del aeropuerto al hotel solo tomamos un bus Limusine Airport que nos dejó en Kabukicho Tower, solo cruzamos la calle y ya estábamos en el hotel, una ventaja porque llevábamos nuestro equipaje. El personal muy amable, muchas amenidades cerca para recorrer a pie.
Stayed 5 nights in Mar 2024
Response from フロント 伊東 on May 9, 2024
この度はアパホテル〈新宿 歌舞伎町タワー〉にご宿泊いただきまして誠にありがとうございます。ご宿泊の際ご満足いただけた様子が伺えて大変うれしく思います。また機会がございましたら是非また当館をお選びいただけますと幸いです。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit to Tokyo and I loved the location.
Stayed 3 nights in Apr 2024
Response from Front Hatomi on May 7, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.Our hotel is located in the heart of Shinjuku which can be easily accessed by walking from JR Shinjuku Station and Seibu Shinjuku Station.You may enjoy our location as you have easy access to anything you wish to do.We are pleased that you like the location of our hotel as well.

10/10 Excellent

Garrett

Liked: Cleanliness
Great place to stay
Stayed 3 nights in May 2024
Response from front wada on May 7, 2024
Thank you for choosing APA Hotel Shinjuku Kabukicho Tower. Thank you for your valuable feedback. We will use it as a reference for future hotel management. We look forward to welcoming you again.

8/10 Good

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ammenities were very good for this property. Good, clean hotel room, with an amazing public bath house(my favorite part), and a delicious breakfast. The information for everything was easy to find on the tv. Only thing tho, is that the air condition was not working very well, so my room was hotter than outside.
Stayed 3 nights in Apr 2024
Response from Front Hatomi on May 7, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.Our hotel cooling system is specially designed to provide a healthy environment.We apologize for any inconvenience this may have caused you.We certainly hope to see you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Shower was great. Lobby and lifts had a great feel to them. Staff were reasonably friendly.
Stayed 10 nights in Apr 2024
Response from Reception  Matsuo on May 6, 2024
Thank you very much for choosing APA Hotel Shinjuku Kabukicho Tower.We are very pleased to receive your compliments on our staff's hospitality.We will continue to make efforts to improve our services to satisfy our guests.We look forward to welcoming you again.

10/10 Excellent

Vince

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in and check-out. Great location to enjoy the nightlife. Within close proximity to many restaurants, convenience stores, shops, etc. Free spa was convenient to start off the day and to relax after a long day walking around Tokyo.
Stayed 8 nights in Apr 2024
Response from Front Terada on May 3, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the hotel from the Yakuza/Like a Dragon games.
Stayed 1 night in Apr 2024
Response from Front Hatomi on May 2, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to make efforts to improve our services for the comfort of our guests.

4/10 Poor

Jack

Liked: Staff & service
Stayed 7 nights in Apr 2024
Response from Front Hatomi on May 2, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.

8/10 Good

HIROKUNI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Front Desk Kono on May 1, 2024
この度は、アパホテル〈新宿 歌舞伎町タワー〉をご利用頂き、誠にありがとうございます。お客様よりお褒めのお言葉をいただき、大変嬉しく思います。いただいたお客様の声を共有し、更なるサービス向上に努めて参ります。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。お客様のまたのご利用をスタッフ一同心よりお待ちしております。

4/10 Poor

charlie

Stayed 5 nights in Apr 2024
Response from Reception Hokiyama on May 20, 2024
Thank you for choosing APA Hotel 〈Shinjuku Kabukicho Tower〉.All of us at APA Hotel Shinjuku Kabukicho Tower will continue to strive for further improvement of our services.We look forward to welcoming you again.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in an excellent location, close to plenty to eat, entertainment, shopping and public transportation. The rooms are small, but average for Tokyo, full of amenities including the onsen (public bath) on the top floor. The one issue I had was a little more noise came through the windows than I would have expected, but overall it was manageable. I would recommend this location for it’s location and convenience
Stayed 8 nights in Apr 2024
Response from Front Terada on May 3, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

8/10 Good

Yuk Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Apr 2024
Response from フロント 伊東 on Apr 30, 2024
この度はアパホテル〈新宿 歌舞伎町タワー〉にご宿泊頂きまして誠に有難うございます。ご滞在中ご満足頂けた様子が伺えて大変嬉しく思います。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Reyland, Tacoma

Liked: Staff & service, amenities, property conditions & facilities
Very convenient to everything. I enjoyed my stay here.
Stayed 4 nights in Apr 2024
Response from Reception  James on Apr 29, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. Property is very central to loud activities. Across from the hospital so there's added noise from the crowd and sirens.
Stayed 1 night in Apr 2024
Response from Reception  James on Apr 29, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

8/10 Good

daniel

Traveled with group
Liked: Staff & service, property conditions & facilities
Not bad
Stayed 5 nights in Apr 2024
Response from Reception  James on Apr 29, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We will try our best to make our service better and better to be chosen by everyone.We certainly hope to see you again.

10/10 Excellent

Devante

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Really enjoyed the stay.
Stayed 3 nights in Mar 2024
Response from Front Desk Fujii on Apr 28, 2024
Thank you very much for staying with us.We will continue to strive to improve our services every day.We look forward to welcoming you again.Front Desk Fujii

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly. Always on hand to help. Location is prime. Security guard on duty.
Stayed 2 nights in Apr 2024
Response from Front desk Fujii on Apr 27, 2024
Thank you very much for your stay.We are very pleased to receive your compliments.We will continue to strive to make our hotel the choice of our guests.We look forward to welcoming you again.Front desk Fujii

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a great area near train stations, lots of dining options and night life. The rooms were very small so if you're traveling solo it's perfect but not great for families and there's no room to open luggage. The staff were great and really helpful. They have luggage delivery service at the hotel so it was very convenient to use.
Stayed 4 nights in Apr 2024
Response from front wada on Apr 26, 2024
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Tower. We are very pleased to hear that you were satisfied with our location. We look forward to welcoming you again.

10/10 Excellent

Carlos, Pflugerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff is friendly. I like the hotel but the outside of the property was dirty, noisy and made me feel unsafe. There was a lot of people who were drunk and passed out on the sidewalk. This property is not for families with kids.
Stayed 5 nights in Apr 2024
Response from フロント 横山 on Apr 25, 2024
Kabukicho is a lively place throughout the day.Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to make efforts to improve our services for the comfort of our guests.Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are pleased to hear that you were satisfied with your stay at our hotel.We will continue to make efforts to improve our services for the comfort of our guests.On Saturdays and Sundays, events are sometimes held in the plaza.Also,we apologize for any inconvenience caused.We may be able to change your room depending on the room availability, so please contact the front desk.

2/10 Terrible

Yun, Johns Creek

Disliked: Cleanliness, property conditions & facilities
Not recommended
Stayed 1 night in Apr 2024
Response from Reception Sudo on Apr 22, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.Thank you for your kind review.We appreciate your valuable time to post this review. Thank you very much for your valuable feedback.

6/10 Okay

Peter Kwok Cheung

Traveled with partner
Disliked: Cleanliness
Much dirty from previous stay a few years ago.
Stayed 3 nights in Apr 2024
Response from Front Hatomi on Apr 20, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We sincerely apologize for the inconvenience caused by the cleanliness of the guestrooms, despite the fact that you chose our hotel out of many hotels.We will take your comments into consideration and share them with our cleaning staff for their guidance. We will make further efforts to improve the guest room cleaning in the future.

6/10 Okay

Souleymane

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room is small, and we found it dirty and dusty. We went downstairs and asked the staff to send someone to clean it up. The queen bed is comfortable, but the cover is small for Two people. Otherwise, the location is well-placed and close to everything.
Stayed 4 nights in Apr 2024
Response from front Kashiwagi on Apr 17, 2024
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Tower.Our hotel rooms are compact and environmentally friendly. Tissues, remote controls, etc. are placed in easy-to-reach places from the bed.We look forward to seeing you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
thank you and Aloha
Stayed 4 nights in Apr 2024
Response from Front Desk Kono on Apr 16, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.We are very pleased to receive compliments from our customers. We will share your feedback with our guests and strive to further improve our services.We will continue our efforts to become the hotel of choice for many people in the future.We certainly hope to see you again.

2/10 Terrible

Yun, Johns Creek

Traveled with family
Disliked: Amenities
No baggage service for returning guest. None organized chk-in service. Too much small room. Below average definitely. Ask Expedia to get rid of this hotel from the list.
Stayed 2 nights in Apr 2024
Response from フロント 柏木 on Apr 15, 2024
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower.Regarding shipping of luggage, our hotel only accepts shipping at airports or within Japan.Our hotel rooms are compact and environmentally friendly.Thank you for your valuable feedback.Front Kashiwagi

10/10 Excellent

Michael, LAKEWOOD

Stayed 4 nights in Mar 2024
Response from フロント 伊東 on Apr 30, 2024
この度はアパホテル〈新宿 歌舞伎町タワー〉のご宿泊頂きまして誠に有難うございます。ご滞在中はごゆっくりお寛ぎ頂けましたでしょうか。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

2/10 Terrible

Faiek

The room Size was not what you described in pictures . the room size was 8 x17 feet. it was like a coffin could hardly move or breath.
Stayed 3 nights in Apr 2024
Response from Front desk Kashiwagi on Apr 8, 2024
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower.Our hotel rooms are compact and environmentally friendly. We offer high-quality amenities to ensure your comfort during your stay.Thank you for your valuable feedback.

10/10 Excellent

James, orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Reception Uchiyama on Apr 9, 2024
Thank you very much for choosing APA Hotel Shinjuku Kabukicho Tower.We look forward to welcoming you again.

6/10 Okay

Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny and expensive. Room poorly insulated and too close to loud music being heard just outside the window. Definitely ain’t worth the price we paid. Will not stay here again.
Stayed 1 night in Apr 2024
Response from Front Hatomi on Apr 8, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.Kabukicho is a lively place throughout the day.On Saturdays and Sundays, events are sometimes held in the plaza.We apologize for any inconvenience caused.We may be able to change your room depending on the room availability, so please contact the front desk.

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 4 nights in Apr 2024
Response from Front Hatomi on Apr 8, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉.Our hotel is located in the heart of Shinjuku which can be easily accessed by walking from JR Shinjuku Station and Seibu Shinjuku Station.You may enjoy our location as you have easy access to anything you wish to do.We are pleased that you like the location of our hotel as well.