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Reviews of Best Western Plus Aston Hall Hotel

3 out of 5
Best Western Plus Aston Hall Hotel
Worksop Road, Aston, Sheffield, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 217 out of 361 reviews" "
Rating 8 - Good. 106 out of 361 reviews" "
Rating 6 - Okay. 19 out of 361 reviews" "
Rating 4 - Poor. 15 out of 361 reviews" "
Rating 2 - Terrible. 4 out of 361 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mark Firth General Manager on May 19, 2024
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience during your stay. Your 5-star rating means a lot to us, and we hope to welcome you back soon for another wonderful visit!

10/10 Excellent

Nandalall, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely country setting. Large, clean room and friendly staff.
Stayed 1 night in May 2024
Response from Simon Dunn- General Manager on May 7, 2024
Dear Nandalall,Thank you for your five star review, we look forward to seeing you again soon.Kind Regards

10/10 Excellent

Amber

Stayed 1 night in Apr 2024
Response from Mark Firth General Manager on May 19, 2024
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience during your stay. Your 5-star rating means a lot to us, and we hope to welcome you back soon for another wonderful visit!

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off the M1, a quite location.
Stayed 2 nights in Apr 2024
Response from Simon Dunn on May 1, 2024
Dear Paul,Thank you for your recent review, we hope you visit the hotel again soon.

10/10 Excellent

ROMAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, Quiet room with comfy bed, lots of free parking. Clean bathroom
Stayed 3 nights in Feb 2024
Response from Simon Dunn on Mar 6, 2024
Dear Roman,Thank you for your recent five star review, we look forward to your return visit to Aston Hall.Kind Regards

8/10 Good

Mark

Stayed 1 night in Jan 2024
Response from Simon Dunn on Mar 6, 2024
Dear Mark,Thank you for your recent review, we hope to welcome you back tot he hotel again soon.Kind Regards

6/10 Okay

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northern Escape!
Great location in an old country house built in 1772, with more modern extensions. Room was pretty large and the wetroom was huge. The bed looked like a double but had two mattresses, which was not really ideal. Heating was good and the room was comfortable throughout our stay. Disappointed that the gym was no more (and the website still listed it as present). The lovely grounds (55 acres!) make you think that you are miles from anywhere. The neighbouring church building was not open when we visited. Full English breakfast was good. The hotel seems to be doing well, with a reasonable trade in business conferences, with plenty of meeting rooms. Lovely reception inside the front door with a blazing log fire - very welcoming. Some strange design "features" in our room (304?): tall bedside lamps with switches on the top - why not on the base?; toilet roll holder behind you when sitting down - so we kept the roll next to the wash basin for easy access; then the light switches - the furthest on the wall outside the bathroom was for the bathroom. Great location, with easy access from the motorway.
Comfortable room
View from the stairs over reception with fire and modern art
Art above reception
Stayed 2 nights in Jan 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, room comfort
Rural hotel, wedding and business venue
Nice hotel - very much a wedding and meeting venue. Specifically booked for the gym, as not many places locally with that facility - so disappointed to find out on check in that the gym had been closed.
Stayed 1 night in Jan 2024

8/10 Good

Frazer

Stayed 1 night in Jan 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, and service ,I would highly recommend x
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Simon Dunn on Jan 17, 2024
Dear Anonymous,Thank you for your recent review.Kind Regards

10/10 Excellent

Anne

Stayed 1 night in Dec 2023
Response from Simon Dunn on Jan 17, 2024
Dear Anne,Thank you for your five star review. See you again soon.Kind Regards

6/10 Okay

James

Business traveler
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Simon Dunn on Jan 17, 2024
Dear James,Thank you for your recent review.Kind Regards

10/10 Excellent

R C H

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest a surprise as i have stopped elsewhere locally and Aston Hall was , has been far the best found to date , great breakfast and clean , nice rooms
Stayed 1 night in Nov 2023
Response from Simon Dunn on Jan 17, 2024
Dear R C H,Thank you for your great review, we hope to see you again soon.Kind Regards

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, parties which were on brought a nice feel to the place. Staff were friendly, and accommodating. Definitely would recommend staying here
Stayed 1 night in Nov 2023
Response from Simon Dunn on Nov 21, 2023
Dear Kate,Thank you very much for your great review, we hope to welcome you back to Aston Hall again in the future.

10/10 Excellent

Andrew, Reading

Stayed 2 nights in Oct 2023
Response from Simon Dunn on Jan 17, 2024
Dear Andrew,Thanks for your five star review, we look forward to seeing you again at Aston Hall again soon.Kind Regards

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel with proper hotel service. G
Very nice hotel, welcoming reception, nice spacious room with super comfortable bedding. Coffee & tea making facility in room. had drinks and light bites in bar, excellent would recommend the platter. Breakfast great, served at table and cooked to order all very civilised. Very wide choice all freshly cooked, a nice surprise in hotels these days. We stayed only one night for a shopping trip to Medowhall. Loated just 300 yds from M1 South at Aston, just 8 mins on M1 to Medowhall. Could not fault this hotel in any way.
Stayed 1 night in Nov 2023
Response from Simon Dunn on Nov 9, 2023
Dear Stuart,Thank you for your personal review, we are delighted you had an enjoyable stay at Aston Hall Hotel. We hope to welcome you back again soon.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel in great location
Stayed 1 night in Oct 2023
Response from Simon Dunn on Nov 9, 2023
Dear Janice,Thank you for your recent review, we look forward to seeing you again soon at Aston Hall Hotel.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
In
Stayed 1 night in Oct 2023
Response from Simon Dunn on Nov 9, 2023
Dear Karen,Thank you for your five star review

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from Simon Dunn on Nov 9, 2023
Dear Peter,Thank you for your excellent review

8/10 Good

Mathew

Liked: Staff & service, amenities
Staff were lovely, room.size and bed was amazing. Ple ty of parking, rustic, modern inside. Bit of mould in shower.
Stayed 1 night in Oct 2023
Response from Simon Dunn on Oct 11, 2023
Dear Mathew,Thank you for your recent review, apologies about the mould in the shower which I have highlighted to our housekeeping department. We hope to welcome you again to Aston Hall again soon.

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2023
Response from Simon Dunn on Oct 11, 2023
Dear Timothy,Thank you for your recent review, we look forward to seeing you at Aston Hall again soon.

10/10 Excellent

Patriciah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. The hotel is clean and beautiful. The staff were lovely and friendly.
Stayed 1 night in Sep 2023
Response from Simon Dunn on Oct 11, 2023
Dear Patriciah,Thank you for your recent review, we look forward to a return visit,

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Simon Dunn on Sep 30, 2023
Dear Nigel,Thank you for your recent review 7 hope to welcome you back to Aston Hall again soon.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Simon Dunn on Nov 9, 2023
Dear Helen,Thank you for your five star review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for outer Sheffield; the main house is a fine historic house. Decent room, bed and bathroom. But what stands out is the quality and friendliness of the staff.
Stayed 1 night in Sep 2023
Response from Simon Dunn on Sep 24, 2023
Dear Andrew,Many thanks for your recent review, we are delighted you enjoyed your stay at the Aston Hall Hotel & hope to see you here again soon.Kind Regards

10/10 Excellent

Jane

Stayed 1 night in Sep 2023
Response from Simon Dunn on Oct 14, 2023
Dear Jane,Many thanks for your review. We look forward to welcoming you back to Aston Hall again soon.

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service
Good location for our needs , free parking ,staff were happy and helpful. larger bedroom , good shower. excellent breakfast and evening meal choice .
Stayed 2 nights in Sep 2023
Response from Simon Dunn on Sep 24, 2023
Dear Stephen,Thank you for your recent review, we are delighted you enjoyed your stay at Aston Hall and hope to welcome you here again soon.Kind Regards

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel in good setting close to trasport hub and city
Stayed 1 night in Sep 2023
Response from Simon Dunn on Nov 9, 2023
Dear Harry,Thank you for your five star review

10/10 Excellent

Ian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Incredible service. Thank you
Stayed 1 night in Sep 2023
Response from Simon Dunn on Sep 4, 2023
Dear Ian,Many thanks for your great review, we look forward to welcoming you back to Aston Hall soon.Kind Regards

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First class 💐
Brilliant staff with the right attitude. Front of house reception was exemplary and so welcoming Fabulous room, the bed was amazing- cool white linen, and fluffy pillows. The full English was cooked to perfection.
Stayed 1 night in Aug 2023
Response from Simon Dunn on Aug 29, 2023
Dear Lesley,Thank you for such a lovely review, we are delighted you had a First class stay with us and hope we have the opportunity of welcoming you to Aston Hall again.Kind Regards

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Simon Dunn on Aug 29, 2023
Dear Judith,Thank you for your recent review, we hope to see you at Aston Hall again soon.

6/10 Okay

Paul

Stayed 1 night in Aug 2023
Response from Simon Dunn on Aug 29, 2023
Dear Paul,Thank you for your recent review

10/10 Excellent

Colin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely rooms in a great setting with friendly staff
Stayed 1 night in Aug 2023
Response from Simon Dunn on Aug 9, 2023
Dear Colin,Thank you for a great review, we hope to see you again at Aston Hall again soon.

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and building - prices for drinks was extortionate.
Stayed 1 night in Aug 2023
Response from Simon Dunn on Aug 11, 2023
Dear Steve,Thank you for your recent review, sorry you thought our bar prices were high, but are on a par with other venues in the area. I do hope you return again in the future.

10/10 Excellent

P

Stayed 1 night in Aug 2023
Response from Simon Dunn on Aug 9, 2023
Dear P,Thank you for a great review, we look forward to seeing you again at the Aston Hall Hotel.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay cant wait to come again
Excellent stay itwas perfectly clean staff especially reception very helpfull would recommend to all friends and family
Stayed 3 nights in Jul 2023
Response from Simon Dunn on Jul 30, 2023
Dear Anonymous,Thank you for a great review, we look forward to seeing you again soon.

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little quirky. Our room “number” was “Spokeshave.”
Stayed 2 nights in Jul 2023
Response from Simon Dunn on Jul 26, 2023
Dear Donald,Thank you for your review. The bedrooms in the old house are named after different types of cutlery, that's why they have quirky names. We look forward to welcoming you to Aston Hall Hotel again soon.

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service
Lovely setting, quiet and secure, clean and hygienic. No towels on arrival but quickly rectified. Breakfast excellent and food intolerances catered for.
Stayed 1 night in Jul 2023
Response from Simon Dunn on Jul 26, 2023
Dear Jane,Thank you for your recent review we apologise for the lack of towels in your bedroom, but pleased the problem was rectified quickly for you. We do hope we have the opportunity of welcoming you back to the hotel again soon.

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Simon Dunn on Jul 26, 2023
Dear David,Thank you for your review, we are delighted you enjoyed your stay with us and look forward to welcoming you back to the hotel on some future occasion.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting my Mum in style
Came to visit my mum, she lives only 10mins away. If the weather had been kinder we would have had a cream tea in the garden. We enjoyed fish and chips in the restaurant great value and professional friendly staff.
Stayed 2 nights in Jul 2023
Response from Simon Dunn on Jul 11, 2023
Dear Michelle,Thank you very much for your recent review, we are delighted you enjoyed your visit to Aston Hall Hotel and look forward to seeing you again soon.

10/10 Excellent

Mei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Simon Dunn on Jul 11, 2023
Dear Mei,Many thanks for your recent review, we are delighted you enjoyed your stay at Aston Hall Hotel and look forward to seeing you again.

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay when visiting family. Convenient , friendly and clean.
Stayed 1 night in Jul 2023
Response from Simon Dunn on Jul 4, 2023
Dear Maria,Many thanks for the review, we look forward to welcoming you to Aston Hall soon.

8/10 Good

Elizabeth

Stayed 1 night in Jul 2023
Response from Simon Dunn on Jul 4, 2023
Dear Elizabeth,Thank you for your recent review, we hope to welcome you back to Aston Hall again soon.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Simon Dunn on Jun 30, 2023
Dear David,Thanks for a great review, see you at Aston Hall again soon.

8/10 Good

Harry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need
I stay here on business trips regularly, whilst the restaurant menu has become more limited obviously due to the obvious reasons the breakfast and food is very good. Room are well presented and quiet all I need for a business trip. Atmosphere is calm and quite.
Stayed 1 night in Jun 2023
Response from Simon Dunn on Jun 30, 2023
Dear Harry,Thank you for your recent review, you are right we have reduced the core menu, but we now offer daily specials to supplement the menu. We look forward to seeing you soon at Aston Hall.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we found you
Could not fault it. The breakfast was excellent
Stayed 1 night in Jun 2023
Response from Simon Dunn on Jun 30, 2023
Dear Ann,Thank you for your recent review, we are delighted you enjoyed your stay at Aston Hall, & look forward to seeing you again soon.

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Simon Dunn on Jun 23, 2023
Dear John,Thank you for a great review, we look forward to seeing you again soon at Aston Hall

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Simon Dunn on Jun 23, 2023
Dear John,Thanks for a great review, we hope to see you at the hotel again soon.

10/10 Excellent

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly food was excellent good value for money clean rooms
Stayed 1 night in Jun 2023
Response from Simon Dunn on Jun 23, 2023
Dear Sonya,Thank you for a great review, we do hope we see you at the hotel again soon.