Dear Toshiya,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Orange, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. We look forward to seeing you again. Regards, Charles Agostinho Hospitality Manager

Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly, Charles Agostinho Hospitality Manager

Thank you for the feedback ;)

Dear Maria,We appreciate you taking the time to leave us a comment about the Windsor Excelsior Hotel. We are delighted that you enjoyed your stay with us. We hope to see you again soon.Best regards,Thiago Jacob

Chere Sophia,Nous vous remercions d'avoir pris le temps de nous laisser un commentaire sur l'Hôtel Windsor Excelsior. Nous sommes ravis que notre hôtel vous ait plu. Nous espérons vous revoir plus souvent.Cordialement,Thiago Jacob

Dear Morgan,Thank you for choosing the Windsor Excelsior Hotel for staying in Rio.We are happy that our services have pleased you.We hope you kept good memories here.Greetings,Charles AgostinhoHospitality Manager

Estimada Rosaura,Gracias por elegir el Windsor Excelsior Hotel para alojarse en Rio.Nos pusimos felices que nuestros servicios hayan gustado. Especialmente feliz por su elogio a nuestro personal. Esperamos que haya guardado buenos recuerdos de nuestra ciudad.Saludos cordiales,Charles AgostinhoGerente de Hospedaje

Dear Shreya,Thank you for choosing the Windsor Excelsior Hotel for staying in Rio.We are sorry for the inconvenience caused by the professional who stored the shoes in the closet without informing you about it. We understand that this is not a standard procedure and have already reoriented the employee.We hope you kept good memories in Rio.Greetings,Charles AgostinhoHospitality Manager

Dear Mrs. Alyssa,We thank you for choosing our Windsor Excelsior Hotel and for the possibility of receiving your comments, which we value and respect very much.We are happy that our rooftop area and our seafront location met your expectations.Regarding the TV, I personally went to your room to understand what might have happened, since we have never had a record of this nature in our hotel. As I personally showed, the TV support was intact, with no possibility of it having come loose.It is worth remembering that immediately after my explanation, Mr. Juan Fonseca said he would pay for the damage, so I had to go downstairs to get the credit card machine and charge it.It is also important to highlight that our TVs have channels in other languages, such as CNN INTERNACIONAL and SPANISH, TV5 MONDE, RTP.Certain of your understanding, we thank you for your preference and are available to answer any further questions.

Prezado Cesar,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

Dear Bev,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

Dear Alfie,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Esan,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Nelson,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Natali,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Jessica,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Brandon Michael,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Prezado Marlos Henrique,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

Dear Kim,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We undertand your considerations and it's very important for us to verify where we can improve to maintain service excellence. We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

Dear Joanne,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Lisa,Thank you for coming to leave your experience in staying at Windsor Excelsior Hotel. We undertand your considerations and it's very important for us to verify where we can improve to maintain service excellence. We look forwards to seeing you back in Rio.Kind regards,Charles AgostinhoHospitality Manager

Dear Robert,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. We have a team to give support about the AC, but registering your information to take steps to improve this service.I hope you kept good memories of the city.Greetings,Charles AgostinhoHospitality Manager

Dear Wehner,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Lisa,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

Dear Hamid Reza,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Simon,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Oksana,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

Hello, Mr. Izzy.Thank you for choosing the Windsor Excelsior Hotel for staying in Rio.We appreciate your compliment regarding the hotel's location in the city.After learning about your comments, we verified that your check-in was carried out at a time when other guests were also being attended to. When leaving the hotel, however, for some reason that we do not understand, you tried to leave without paying your bill. For this reason, it was necessary to request your return to Reception. The check-out procedure is something very common in hotels.Certain of your understanding and that of those who read us.Best Regards,Charles AgostinhoHospitality Manager

Dear Arlett,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

Dear Tove,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Alex,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Chère Madame Laurence,Merci beaucoup pour votre temps à nous laisser un commentaire à propos de Windsor Excelsior Hotel. Je suis heureux que était à son goût.Cordialement,Charles AgostinhoHospitality Manager

Olá, Wili.Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

Dear Rituparna,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

Prezada Danielle,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

Dear Bünyamin,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear Azzedine,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

Caro ospite,Grazie per aver dedicato del tempo a lasciarci una recensione sul Windsor Excelsior Hotel. Siamo felici che il nostro hotel sia stato di tuo gradimento.Speriamo di vedervi più spesso.Cordiali saluti,Charles AgostinhoGestore dell'hosting

Sehr geehrte Frau Doris,Vielen Dank, dass Sie sich für das Windsor Excelsior Hotel für Ihren Aufenthalt in Rio entschieden haben.Wir bedauern Ihre Erfahrung mit dem Badezimmer in Ihrem Zimmer. Wir werden Ihnen auf jeden Fall weiterhelfen, sobald Sie uns diese Situation melden.Wir hoffen, Sie bei einer zukünftigen Gelegenheit wiederzusehen.Dein,Charles AgostinhoHosting-Manager

Prezado Leopoldo,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

Prezado Gabriel,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

Prezado Anderson,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

Dear David,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

Prezada Bruna,Obrigado pelo seu tempo em compartilhar um pouco de sua experiência em hospedar-se no Windsor Excelsior Hotel.Ficamos felizes em saber que nossos serviços foram de seu agrado, e que nossa equipe lhe cativou em relação a amabilidade no atendimento.Lindas fotos!Esperamos que voltem em uma futura oportunidade. Será um prazer recebê-los.Atenciosamente,Charles AgostinhoGerente de Hospedagem

Dear Yanide,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

Dear David,Thank you for choosing the Windsor Excelsior Hotel for staying in Rio.We are happy that our services have pleased you. Especially happy for your compliment to our location. Find out about the VIP benefits you are entitled to at the hotel. Here we grant 20% discount on food services. Although upgrades are not a mandatory benefit, I saw that in your last stay you stayed in room #207 (which was an upgrade).We look forward to seeing you again.