Pilanesberg National Park Vacations from ￥331,066

Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.

Perfect. Just as you would expect for a four seasons. A clean, safe, beautiful safe haven in Jo’berg

Staff was very accommodating - helped us find a safe, reliable, and affordable tour. Was communicative through Expedia responding quickly while traveling there. I would recommend any of my friends/family to stay here.

The penthouse was incredible. The staff was also extremely nice and attentive.

This property is located in a great place for a short stay in Johannesburg. It is basically next to a huge mall where you can spend the day shopping and dining. It is next to the Nelson Mandela square (there is an exit door from the hotel) where you can admire art or take a picture with a tall statue of Nelson Mandela. We only stayed two nights in Johannesburg and then continued our trip. For this purpose the hotel was perfect. In the morning there is a free shuttle to the "Hop on Hop off" tourist bus, which is a great way to get an overview of Johannesburg. We never even got off the bus. Da Vinci hotel is an upscale hotel, clean with great service. I would stay here again if I ever came back to Johannesburg.