Mountain view
Check availability

Reviews of Trang An Flower Hotel

3 out of 5
Trang An Flower Hotel
No. 3, Lane 50, Dinh Tat Mien Street, Ninh Binh, Ninh Binh

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very unprogresssional.Kept trying to shake us down for a higher price after we had paid for the trip months earlier. It was actually really bizarre and made our whole trip really uncomfortable.
Stayed 3 nights in Feb 2024

8/10 Good

Gilbert

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was clean and at a good location. The front desk was not staffed all the time. When we arrived at the hotel we had to call a number and they gave us our room number and the Key/Card was left on the front desk, which we found unsafe.
Stayed 2 nights in Jan 2024
Response from mr Quyen on Feb 14, 2024
Hello dear friend, thank you for your good reviews about the hotel. We apologize for the slight mistake. We have fixed and resolved that issue immediately. Wish you have happy trips. best regards

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel do not speak English but they use a Travis Translator to communicate and it worked well. The rooms were big and clean but there were very limited options for dining and shopping in the area.
Stayed 2 nights in Jan 2024
Response from Mr Quyen on Feb 14, 2024
Thank you for sharing. The hotel will try to do better to serve the next guests. Wishing you a fun and happy trip

10/10 Excellent

Thinh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I slept best here compared to many other hotels/cities I visited. Coming from Hanoi, the room was huge, cleaned and spacious. Few things showed wear and tear but otherwise great. The owner was friendly and welcoming. The other staff, an older gentleman was a bit slow either misinformed or lackluster. The rental moped was old but it did the job getting us around the area. Ninh Binh is lovely to ride moped. Wish I could stay longer.
Stayed 6 nights in Jan 2024
Response from Mr Quyen on Feb 14, 2024
Glad to read your good reviews for Trang An Flower Hotel, it's good that you had a fun trip in Ninh Binh. Thank you very much

10/10 Excellent

Trinh

Stayed 1 night in Dec 2023
Response from Mr Quyen on Jan 5, 2024
Thank you for leaving your article and comments for Trang An Flower Hotel. It's a wonderful thing . We look forward to serving you and your family for your next trip to Ninh Binh, if any. Sincerely thank you

8/10 Good

Jolene

Traveled with group
Liked: Cleanliness, staff & service
No hot water for morning or afternoon showers, may have restricted or may not have big enough hot water tanks - cold showers were difficult
Stayed 1 night in Nov 2023
Response from Hotel manager Ms. Trang on Nov 26, 2023
Hello . Thank you for coming and choosing Trang An Flower Hotel, we are very happy. In front of the bathroom door there will be a water heater control, you need to turn it on 10 minutes before use. We always want visitors to have the best experience. If you have any problem, please share it and we will handle it immediately. Wish you have happy trips. Best regards

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

minh

Stayed 1 night in May 2023
Response from Trang An Flower Hotel Manager on Jun 30, 2023
Hi . It is a pleasure to serve you , look forward to the opportunity for the next visit . Best regards

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with friendly, helpful staff.
I had a great experience at this hotel. Nice, clean rooms and a great, helpful staff. Try to get one of the rooms with a balcony because those are the best!!!
Stayed 1 night in Feb 2023
Response from Trang An Flower Hotel on Feb 23, 2023
Dear Mr.Denis Huber !Thank you for trusting and using our accommodation service. We always try our best to bring the best experience to our customers. We look forward to seeing you and serving you again in the future. Best regards !

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new nice big room bed is comfortable with air con hot & cold quiet Location. restaurant within walking distance can rent motorbike for sightseeing .would recommend and stay again
Response from Trang An Flower Hotel on Dec 24, 2022
We sincerely thank you for your support and hope to serve you in the future. Best regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay again.
This family run hotel is very welcoming. I contacted the owner prior to my stay, via a messaging app, and he was able to arrange a car from Hanoi airport. I don't speak a word of Vietnamese but thankfully the hotel has a gadget at reception which translates between Vietnamese and major international languages. My ensuite room was modern, spacious, air conditioned, and very clean. The beds are large. The hotel is well situated for the Ninh Binh attractions. Tam Coc and the Tran An Grottoes are a 10-15 minute taxi ride away. Mua Caves with its magnificient views are 25 minutes away. If you want to beat the coach loads of day trippers from Hanoi stay in Ninh Binh.
Stayed 8 nights in Oct 2022

8/10 Good

Paul, Melvindale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The showers in the room have to be some of the biggest I’ve ever seen. It’s in a quiet area. Outside noise won’t keep you from sleep.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a great stay here and would recommend this place if you stay in Ninh Binh! Very helpfull and friendly!
Stayed 3 nights in Dec 2019
Response from Mr. Quyen on Jan 9, 2020
Many thanks for your satisfied comment to our Hotel / Trang An Flower . I would like to share it to our entire staff to learn how to serve our services to another guests staying with us! Sincerely your, Quyền (Mr). Customer Service Departments.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and rooms are big. Travis was very helpful, he looked after us and made sure we had a good stay. The service provided, made us feel at home. He also helped us in planning our trip around Ninh Binh. I would definitely recommend it to anyone planning to come to Ninh Binh.
Stayed 1 night in Nov 2019
Response from Ngô Quyền on Nov 25, 2019
Hi ! Thank you for taking the time to make this type of review. Your words put a smile on our face! We will try to do better. We are happy that you had such a lovely vacation with us. Thank you for sharing and we hope that the opportunity to welcome you again. Please help us advertise the Trang An Hoa hotel for everyone. Thank you we hope the rest of you in Vietnam has a lot of fun and happiness Sincerely, Manager Ngo Quyen

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the facilities and the big room. Everything was super clean and comfy. Communication could’ve been better since English wasn’t really well spoken but we managed with google translate to end up communicating.
Stayed 1 night in May 2019
Response from Trang An Flower Hotel on Jun 5, 2019
Hello The hotel is very grateful for your comments, we will try to quickly fix our English. Looking forward to bringing the best service Thank you very much

10/10 Excellent

Meike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel mit sehr hilfsbereit, freundlich Service. Keine Englischkenntnisse beim Personal, aber mit Uebersetzungsgeraet hat alles reibungslos funktioniert. Scooter kann man beim Hizel für 150.000 Dong/Tag mieten. Wäscheservice ist recht teuer (45.000 Dong/kg). Die Bettdecken haben keinen Bezug und es kann etwas ungewöhnlich erscheinen. Es gibt keine anderen Decken, wenn es nachts zu kalt wird.
Stayed 2 nights in Dec 2023
Response from Mr Quyen on Jan 5, 2024
Thank you for leaving your article and comments for Trang An Flower Hotel. It's a wonderful thing . We look forward to serving you and your family for your next trip to Ninh Binh, if any. Sincerely thank you

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zu empfehlen
Gut gelegen, unschlagbares Preis-Leistungsverhältnis, sehr zu empfehlen
Stayed 1 night in Sep 2023
Response from Hotel manager Le Huyen Trang on Oct 5, 2023
Hello dear friend! Thank you very much for taking the time to respond, Useful reviews, It is a motivation for all hotel staff to serve even better, best regards

10/10 Excellent

Kikoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 방에 주위가 조용하고 아주가까운곳에 한국식당이있어 좋았다
Stayed 2 nights in May 2023
Response from Hotel Manager Trang An Flower on Jun 30, 2023
hello dear friend. We are really happy to welcome you to Ninh Binh tourism. Positive reviews are a great motivation for Trang An Flower Hotel to serve the next guests well. Thank you , wish you happy travels and good luck . Best regards

10/10 Excellent

Roger

Stayed 1 night in Nov 2022

10/10 Excellent

Victor Thriege

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotel - Klar anbefaling !!
Fantastisk hotel ! Personalet er utrolig venligt og værelserne er store. Man får virkelig noget for pengene - stor anbefaling !!
Stayed 1 night in May 2022

10/10 Excellent

Betti, Stuttgart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nette Gastgeber. Sie sprechen zwar wenig Englisch, aber dank Übersetzungsgerät kein Problem. Tolle Tourentipps, Unterstützung bei Buchungen und preisgünstige Roller. Das Hotel ist ganz neu und die Zimmer sind groß und schön eingerichtet.
Stayed 1 night in Nov 2019
Response from Trang An Flower Hotel on Nov 21, 2019
Many thanks for your satisfied comment to our Hotel/Trang An Flower . I would like to share it to our entire staff to clearn how to serve our services to another guests staying with us ! Sincerely your , Quyen (Mr). Customer Service Department