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Reviews of Grand Elite Cave Suites

Grand Elite Cave Suites
Isali Gaferli Avcilar Mah. Iceridere Cad, No 25/1 Goreme, Merkez, Nevsehir, Nevsehir

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 112 reviews" "
Rating 8 - Good. 27 out of 112 reviews" "
Rating 6 - Okay. 4 out of 112 reviews" "
Rating 4 - Poor. 3 out of 112 reviews" "
Rating 2 - Terrible. 3 out of 112 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible! Very helpful in helping me plan my solo three day trip. They were ready to help me with anything at anytime. The pool is open 24 hours which was very unique, even if I didn’t use it in the evenings. Breakfast is great, very nice selection of food.
Stayed 3 nights in Jul 2022

8/10 Good

MEHMET

Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the property was so friendly and pleasant. ahmet and harun were so so sweet and very helpful with all inquiries. the pool was great and very well maintained. our rooms were super clean . only thing is the AC wasnt strong enough for what we usually like. I would totally reccommend. also location was amazing!! right near the hill to watch the balloons/sunrise and close to many many restaurants and coffee shops. and a 20 min walk to the open air musuem and 5 mins to the bus station!
Stayed 3 nights in May 2022

8/10 Good

Hannah

Stayed 5 nights in Apr 2022

10/10 Excellent

Asad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good and welcoming. Breakfast was excellent.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Ambience
Its a lovely hotel with good ambience. But if I were u I would insist on the rooms in the cave as not the entire hotel is in the cave. It was clean and had all the necessary amenities. A great place and very near the caves viewing point. The breakfast restaurant had great views. But the breakfast spread was ok. There was only one lady behind the counter so it took a while before the omelette or pancakes would get ready. But very friendly staff.
Stayed 1 night in Feb 2022

10/10 Excellent

Hamza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Malik INCE on Jun 20, 2021
Teşekkürler

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, great rooms, great staff and it was amazing value for money.
Stayed 3 nights in Feb 2021
Response from Malik INCE on Feb 9, 2021
THANK YOUSO MUCH DEAR MARK

10/10 Excellent

Yang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm room, warm shower, great breakfast.
Amazing service and hospitality. Warm room for a cold Cappadocia night. Shower water was plentiful and warm. Breakfast was also amazing. Friendly staff. Highly recommend.
Stayed 3 nights in Nov 2020
Response from Malik INCE on Dec 1, 2020
Thank you so much Dear Yang. We got pleasure to host you. Will be happy to see you again.

10/10 Excellent

Muhammethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Malik INCE on Nov 29, 2020
TEŞEKKÜRLER

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not a real cave hotel but it was nice
The hotel wasn’t really a natural cave, it was a made up brick building with rooms that looks like a cave. The bed was hard as is common in Turkey but you will get used to it. The room we stayed in had broken bathroom shower, missing both shower door which was pretty annoying but I can’t speak for the other rooms conditions. Breakfast was mediocre when compared to other Turkish budged hotels. For the price it was really nice staying there as it was quiet, comfortable and great price.
Stayed 2 nights in Nov 2020
Response from Malik INCE on Nov 16, 2020
Thank you so much for your review. We are happy to host you. The room that you stayed is our standart room. We adviseyou to pay more for a real cave room in our hotel. We do not have any broken or with out door bath in our hotel. Best Regards

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Cave hotel
The staff was very welcoming, but we did have some issues with credit card charges. The pool area was beautiful, even though it was too cold to enjoy. We loved the excursions, but found out later that the pottery stop was way overpriced.
Stayed 3 nights in Oct 2020
Response from Malik INCE on Oct 27, 2020
Teşekürler

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel; wonderful hospitable staff
Wonderful experience. Hotel staff extremely helpful and friendly. Great place to stay.
Stayed 3 nights in Oct 2020
Response from Malik INCE on Oct 27, 2020
Teşekkürler

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money - even better than expected!
it is areally nice place to stay! we love it and the staff was very helpfull each time we asked them something.
Stayed 3 nights in Jul 2020
Response from Malik INCE on Aug 10, 2020
Thank you so much for your staying with us. We will be happy to see you here again.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please stay well away Worse hotel honestly and i’m not the one to usually easily make effort to write a negative review and affect someones business but these people did not make the smallest effort to make up anything up to us. They dont care about customer service just about taking your money: - the hotel room was damp a d full of mould so dont bother booking the jaquzzi rooms because u will end up with a room that can cause u major health issues and pay close to 1000tl a night if not over i have asthma and was almost going have an asthma attack had to get out for fresh air - The room bedsheets stink of rotten due to the dampness dont be fulled when they tell u is the cave smell it isnt because we were offered a room 3 x smaller than what we paid for also cave room does not smell one bit - If u are not happy and complain about the room they will move u to a budget room and not bother reimbursing any of the hotel room standard difference - They are crooks so dont fall for their ‘ good price on tours’ as if u go out and negotiate with agencies in the city centre you will get half the price for the same tours - Also please note u don’t get any wifi unless ur on the ground floor rooms so expedia has mis-sold i have also communicated that back to them Bear in mind this was our honeymoon and they did not give us the slightest care or attention. We were promised to be offered an alternative offer and nothing!
Stayed 3 nights in Oct 2019

8/10 Good

SUGUNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel with great hospitality
Room was incredibly clean and hotel is a short walk away from Goreme town center. Easily accessible place. No lifts in the building. The Hotel only has a handful of rooms with a nice little terrace (we didn't need it as we could see the hot air balloons from our room window in the mornings!). The breakfast spread is authentic and lovely. Very cosy place. The hotel owner is a very friendly chap and is always willing to share tips and help you with booking day trips. I would return to this hotel if I come to Cappadocia. :)
Stayed 3 nights in Sep 2019
Response from Timurhan Topuz on Nov 21, 2019
Hello Dear Guest , thank you very much on behalf of all my team for choosing us first and for your lovely comment. we will be soo happy to have you back, we are gonna miss you. Timurhan Topuz , Manager

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please stay well away Worse hotel honestly and i’m not the one to usually easily make effort to write a negative review and affect someones business but these people did not make the smallest effort to make up anything up to us. They dont care about customer service just about taking your money: - the hotel room was damp a d full of mould so dont bother booking the jaquzzi rooms because u will end up with a room that can cause u major health issues and pay close to 1000tl a night if not over i have asthma and was almost going have an asthma attack had to get out for fresh air - The room bedsheets stink of rotten due to the dampness dont be fulled when they tell u is the cave smell it isnt because we were offered a room 3 x smaller than what we paid for also cave room does not smell one bit - If u are not happy and complain about the room they will move u to a budget room and not bother reimbursing any of the hotel room standard difference - They are crooks so dont fall for their ‘ good price on tours’ as if u go out and negotiate with agencies in the city centre you will get half the price for the same tours - Also please note u don’t get any wifi unless ur on the ground floor rooms so expedia has mis-sold i have also communicated that back to them Bear in mind this was our honeymoon and they did not give us the slightest care or attention. We were promised to be offered an alternative offer and the ‘manager’ changed his mind ond next day and said no refund..
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this hotel. Our room was lovely and the facilities were excellent. The pool was so refreshing and all of the staff were extremely helpful and friendly. Would strongly recommend. Very good value for money.
Stayed 2 nights in Aug 2019

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location amazing city full of caves. reception staff were very nice men but I have to say out of all the hotels Ive stayed in Turkey I have never seen such lovely very committed to feed excellent quality breakfast in an excellent hygienic restaurant as these 2 women in the kitchen. Great work
Stayed 3 nights in Jul 2019

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
All the staff were very friendly and efficient but a special mention to the ladies who served breakfast - they were outstanding.in their cheerful service. We didn't have a actual cave room, but that was probably because I was very late booking and that was all that was left. Having said that, the room was very pleasant and we both thoroughly enjoyed our stay. The position of the hotel was very convenient for the town, just about a 150metres walk to the main street with all it's restaurants.
Stayed 3 nights in Jun 2019
Response from Timurhan Topuz on Jul 13, 2019
Hello ,We're so glad you're satisfied.We will be happy to welcome you again. Best Regards Timurhan Topuz

10/10 Excellent

Samad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was really wonderful, very good and friendly people and personnel. I highly recommend Grand Elite Cave Suits.
Stayed 3 nights in Jun 2019
Response from Malik on Jun 29, 2019
Dear Samad :) We really got pleasure to host in our hotel. Hope to see you again. Best Regards

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The people are extremely friendly and willing to help! Super pool.
Stayed 2 nights in Jul 2022

8/10 Good

Atilla Sabri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel konum olarak Göremenin her noktasına yürüme mesafesindeydi. Ama biz akşam yemekleri için Ürgübe gitmek zorunda kaldık. Göreme daha çok turistlere yönelik hizmet veriyor. Yemek sepeti getir vs gibi uygulamalar hizmet dışı. Otelin kahvaltısı da bi butik otele göre normal. Kaldığımız oda diğer odalardan ayrı bir bölümdeydi ve odamız oldukça genişti.
Stayed 2 nights in Mar 2022

10/10 Excellent

Altan

Stayed 1 night in Feb 2022

10/10 Excellent

Tugba

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Burhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey çok güzeldi (104)
Stayed 2 nights in Dec 2021

8/10 Good

Meriç

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Otelin sitesindeki resimlere aldanıp bizi çok keyifli bir konaklamanın bekliyor olduğu düşüncesiyle yola çıktık.. Fakat var gibi gösterilen birçok hizmetin otel dışında olduğunu öğrendik. Temizlik konusunda oda gerçekten temizdi fakat temizlik görevlilerinin neden sabahın 7-8inde paldır küldür orta alanda makinelerle temizliğe giriştiğini anlamış değilim. Oraya dinlenmeye geliyoruz sabahın 8inde makine gürültüsü duymaya değil ! Üstelik sadece makine gürültüsü olsa , personeller de sabahın köründe bayağı yüksek sesle konuşuyorlardı. İzolasyon olmayan odalar için bu tavırlar çok uygunsuz.Otel odası inanılmaz verimsiz bir konumdaydı pencereleri direkt sokağa bakıyor ve gelen geçenle göz göze gelebiliyorsunuz. Odanın kapısı aralık kalıyordu kapatınca.. Şarap diyarı Kapadokya'da olmasına rağmen tirbüşon bile yoktu otelde. Oturacak bir lobi , bir ortak alan dahi yok. Kısacası sadece ama sadece uyumaya gidiyorsanız aralıklı kapıda uyumayı kabul edecekler için uygun bir otel. Ama gitmişken otelimde de keyfim yerimde olsun diyorsanız farklı seçenekleri değerlendirmenizi tavsiye ederim.
Stayed 1 night in Dec 2021

8/10 Good

Baki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzeldi
Fiyat performans açısından çok iyiydi. Temizdi. Kahvaltısı başarılıydı. Teşekkürler
Stayed 1 night in Dec 2021

10/10 Excellent

Gülçin

Stayed 2 nights in Dec 2021

10/10 Excellent

Beytullah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Nesrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MÜKEMMEL
Stayed 3 nights in Nov 2021

10/10 Excellent

Erdogan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Selda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
teşekkür ediyorum herşey için🙏
Stayed 3 nights in Nov 2021

10/10 Excellent

Francisco Johnson Batista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Erhan

Liked: Staff & service, property conditions & facilities, room comfort
Cok memnun kaldik
Yeri ve manzarası güzeldi oda gayet yeterli ve temizdi egerki 1 gece veya daha fazlasına kalmak ısterseniz önerebilirim hotel ici dizaynı muhtesemdi 👌 Kahvalti seçeneği başarılı ve seçenek cok fazlaydı hizmet veren hanimlar guler yuzluydu
Stayed 1 night in Oct 2021

10/10 Excellent

Rabia

Stayed 1 night in Oct 2021

2/10 Terrible

Before Travel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst place
a lot of games going on inside the hotel, money trap
Stayed 1 night in Sep 2021

8/10 Good

Yvette Fouad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn hotel, vriendelijk personeel, goed ontbijt!
Fijn hotel, super vriendelijk personeel, erg behulpzaam. Mooi ingerichte kamers. De 3 persoonskamer is vrij ruim, ook de badkamer. De 2 persoonskamer was wel krap, je kunt je koffers amper kwijt. Helaas lekte onze airco wel. Het hotel heeft een leuk buitenzwembad met een poolbar, erg fijn met warme dagen. Het ligt in een rustig deel van het dorp wat prettig is. Een paar minuten lopen vind je meteen restaurants en winkeltjes. Het ontbijt was heerlijk. Heerlijk vers eten, elke ochtend bereid. Heel smaakvol.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está genial, con todo lo que necesitas y bien ubicado para poder recorrer goreme y salir a cenar andando. También se puede ir andando hasta el museo openair de Goreme. La gente de recepción muy amable. Por poner algún aspecto a mejorar de cara al futuro: - aire acondicionado en el área de desayuno o algún ventilador de suelo que refresque unpoco el ambiente, hacia mucho calor. - La cadena del baño no funcionaba bien y aunque dimos bastantes avisos, siguió sin arreglarse.
Stayed 3 nights in Jul 2021

10/10 Excellent

Kepce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatil deneyimi
Kahvaltı olarak çok az çeşittj nerdeyse hiç yiyemedik.ama otel çalışanları ve otel itidi
Stayed 2 nights in Jul 2021

8/10 Good

Emrah

Traveled with family
Liked: Cleanliness, staff & service
Standart oda
Otel ile havuz ayrı yerlerde çok uzak değil 20 adım ve otoparka arabayı bıraktıktan sonra havuzun önünden yürümek zorundasınız otele kadar. Odamız girişteydi dışarıyı görmüyordu maalesef. Çalışan personel ilgili ve sevecen genel olarak bizden çok havuz olduğu için çocuğumuz eğlendi. Havuza dışarıdan gelenlerde kabul ediliyor. O bölgede havuzu olan otel olması güzel.kahvaltı idare eder. Göremedeki restoranlar çok pahalı bilginiz olsun 2 mantıya 160 lira verdik.
Stayed 2 nights in Jul 2021

6/10 Okay

Hasan

Liked: Cleanliness
Stayed 2 nights in Jun 2021
Response from Malik INCE on Jun 20, 2021
Teşekkürler