サンダルズネグリル - オールインクルーシブカップル限定の口コミ

利用可能日を確認

サンダルズネグリル - オールインクルーシブカップル限定の口コミ

サンダルズネグリル - オールインクルーシブカップル限定

Norman Manley Blvd, Negril, Westmoreland

8.2

とても良い

8.6/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

10/10 (非常に良い)

William

家族旅行

2024 年 3 月 11 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Our first time in Jamaica and a Sandals we loved it. We had a standard room, comfy bed and cleaned daily got extra shampoo/soap when I asked for it. Dining options were great, very friendly and helpful staff. Food was really good, we will be back in 2026!

2024 年 3 月に 7 泊滞在

HPからの返信 (投稿日 : 2024 年 3 月 13 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Monica L

2024 年 2 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 2 月に 5 泊滞在

HPからの返信 (投稿日 : 2024 年 3 月 4 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Ralph

カップルで旅行

2024 年 2 月 20 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Everyone was extremely courteous. All food was delicious. Mutton & mussels with chorizo were my favorites.

2024 年 2 月に 4 泊滞在

HPからの返信 (投稿日 : 2024 年 2 月 23 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

John

カップルで旅行

2024 年 2 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

My wife & I had a great time at Sandals Negril. We arrived just two days after a bad storm had hit, but the staff had the place back in shape literally overnight. Service was wonderful, the beach very nice, and there were plenty of nice guests to have fun with. The food was ok to good, but within expectations. The breakfast and morning buffets offered some good selections, but the quality of the dinners places, while each enjoyable form a fun perspective, varied from a culinary POV. We enjoyed Brava, with the small plates the best, along with the Sundowner. The Japanese restaurant was a blast - with a great sing-along chef - but the food kind of mediocre. All in all, though, this Sandals is recommended by us. It is a great vacation for a couple looking to unwind under no pressure. Irie!

2024 年 2 月に 6 泊滞在

HPからの返信 (投稿日 : 2024 年 2 月 23 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Melissa

カップルで旅行, 家族旅行

2024 年 2 月 7 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Beautiful gardens and well kept beaches.

2024 年 2 月に 4 泊滞在

HPからの返信 (投稿日 : 2024 年 2 月 7 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Lawrence

カップルで旅行

2024 年 1 月 30 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff was very nice

2024 年 1 月に 5 泊滞在

Saraからの返信 (投稿日 : 2024 年 1 月 30 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Joe

カップルで旅行

2024 年 1 月 29 日

良かった点 : スタッフとサービス

Food and staff were good. Drink selection was limited with low quality alcohol and low quality sodas. The swimming pool was cold with bugs in it. It was great to have paddle boards, snorkeling, sailing and water sports included. The beach chairs were mostly reserved every day even at 8:00 am it was limited selection. We liked walking to the Beaches resort and enjoyed their similar facilities. We found the price was a bit high compared to many other trips we’ve taken.

2024 年 1 月に 6 泊滞在

Saraからの返信 (投稿日 : 2024 年 1 月 30 日)

Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

8/10 (良い)

Wolfgang

2024 年 1 月 24 日

2024 年 1 月に 21 泊滞在

HPからの返信 (投稿日 : 2024 年 3 月 20 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Gregory

家族旅行

2024 年 1 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Some of the staff were standouts; bartenders Chris and Brendon, dive team members Emron and Robin. The entertainment team were great, especially for the dated equipment and staging that they have to use. Though they should use more travelling shows to up the quality and variety. We enjoyed all of the restaurants, but the breakfast and lunch buffet were a little lacking. The resort is a little dated, but fairly well maintained. Could use more staff or do a better job of picking up used glasses, trash and dishes. Probably our biggest complaint are the number of chairs tied up by the butlers that never get used all day long. You should not have to get up at 6am to reserve a spot, and then sit and see empty chairs all day long that were claimed and never used. Loved the waterskiing, snorkeling, scuba, Hobie cats and paddle boards, all included. Great beach, can walk forever. Overall we had a great stay, but would not rate it as our all time favorite resort.

2024 年 1 月に 7 泊滞在

HPからの返信 (投稿日 : 2024 年 1 月 17 日)

Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 (良い)

Rosario Davide

カップルで旅行

2024 年 1 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2023 年 12 月に 3 泊滞在

HPからの返信 (投稿日 : 2024 年 1 月 10 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Adrian Patrick

2023 年 11 月 27 日

2023 年 11 月に 4 泊滞在

HPからの返信 (投稿日 : 2024 年 1 月 9 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you are enjoying your stay with us.

8/10 (良い)

Ajai Pal Singh Roop

2023 年 11 月 18 日

2023 年 11 月に 6 泊滞在

HPからの返信 (投稿日 : 2023 年 11 月 20 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Monika

カップルで旅行

2023 年 10 月 24 日

良かった点 : 清潔度、スタッフとサービス

Smaller resort then expected Would have liked more dining options and also entertainment

2023 年 10 月に 3 泊滞在

Saraからの返信 (投稿日 : 2023 年 10 月 25 日)

Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 (非常に良い)

Courtney

カップルで旅行

2023 年 10 月 2 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Overall great. The only things that were concerning were the birds at dinings and bugs in the pool

2023 年 9 月に 3 泊滞在

HPからの返信 (投稿日 : 2023 年 10 月 3 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Karina

2023 年 9 月 21 日

良かった点 : 清潔度、スタッフとサービス

2023 年 9 月に 4 泊滞在

HPからの返信 (投稿日 : 2023 年 9 月 22 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Bonnie

カップルで旅行

2023 年 9 月 10 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Good place to vacation

2023 年 9 月に 5 泊滞在

HPからの返信 (投稿日 : 2023 年 9 月 12 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

misty lee

カップルで旅行

2023 年 8 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Sandals is by far the best resort ive ever stayed at. I travel to the Caribbean one or twice a year and this was my first time at a Sandals resort. No other resort offers the amenities like they do. Snorkeling, tubing, skiing, private boat, kayaking, mini sailing, ect all included in the price. Plus airport transfers. Rooms are up to date property is beautiful plus big so you're not on top of others. The saff were great as well super friendly and helpful all seam to love their job. Cant imagine ever staying at another brand resort again.

2023 年 8 月に 4 泊滞在

HPからの返信 (投稿日 : 2023 年 8 月 17 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Bipin

カップルで旅行

2023 年 7 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

I loved everything about the Sandals amazing first time experience

2023 年 7 月に 4 泊滞在

HPからの返信 (投稿日 : 2023 年 7 月 17 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 (非常に不満)

HUMBERTO

2023 年 6 月 27 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

The Rooms are in back conditions, the air is contaminated with mildew smell, I couldn't sleep the first two nights, we were changed rooms on three occasions and every time was a different problem, AC leaking on our heads, no hot water in the showers, sink dripping water by the sides, you name it!. Although one of the managers helped us to accommodate on the third day my blood pressure went up and my pulse was supper high( 197) We had to cancel our stay and come back home straight to an emergency room. A panned dream trip( seven days) that ended in ( three days) Nightmares! Never going there again. Simple to describe, A 5-star hotel that seems like a Motel, we named it Jamaica Motel in Miami called 8.

2023 年 6 月に 7 泊滞在

HPからの返信 (投稿日 : 2023 年 6 月 27 日)

8/10 (良い)

Brian Henry

2023 年 6 月 1 日

良かった点 : 清潔度、施設のコンディションと設備

2023 年 5 月に 5 泊滞在

HPからの返信 (投稿日 : 2023 年 6 月 5 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Mandeep

カップルで旅行

2023 年 5 月 12 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

2023 年 5 月に 3 泊滞在

HPからの返信 (投稿日 : 2023 年 5 月 16 日)

8/10 (良い)

Brett

カップルで旅行

2023 年 4 月 10 日

良かった点 : 清潔度、スタッフとサービス

Resort was overall good. One night there was no water for a shower. Breakfast was below average at Bayside. The lunch and dinner options at the other restaurants were very good. The habachi was our favorite dinner. Definately a more mature crowd so not as lively. Bartenders were great and were heavy pourers. Need to get up very early to claim chairs on the beach unless you have the butler service. Overall we were pleased. 4/5 stars.

2023 年 4 月に 4 泊滞在

HPからの返信 (投稿日 : 2023 年 4 月 11 日)

10/10 (非常に良い)

Janecia

2023 年 4 月 3 日

2023 年 3 月に 3 泊滞在

HPからの返信 (投稿日 : 2023 年 4 月 27 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

4/10 (不満)

Katie

カップルで旅行

2023 年 3 月 19 日

気になった点 : スタッフとサービス、設備とサービス

Beach is nice, some of the staff are nice, pool is gross, construction on property was very noisy, entertainment was pretty terrible, a lot of the bartenders are extremely rude, breakfast buffet is gross and the only other option for breakfast was a sit down restaurant that essentially served the same food as the buffet.

2023 年 3 月に 7 泊滞在

HPからの返信 (投稿日 : 2023 年 3 月 20 日)

10/10 (非常に良い)

regina

家族旅行

2023 年 3 月 15 日

良かった点 : 清潔度、スタッフとサービス

Service was great. The stuff was very friendly and helpful, any favor you ask they always there for you. Very clean resort good food for all inclusive resort . Recommend to visit

2023 年 3 月に 7 泊滞在

HPからの返信 (投稿日 : 2023 年 3 月 15 日)

Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Kori

カップルで旅行

2023 年 3 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Older crowd. Was expecting to see more people my age but overall a great stay

2023 年 3 月に 4 泊滞在

HPからの返信 (投稿日 : 2023 年 3 月 9 日)

Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

4/10 (不満)

Charla

2023 年 2 月 18 日

良かった点 : 清潔度

気になった点 : 施設のコンディションと設備

This is NOT a 5 star resort. It’s closer to a 3 star... What is shown on the website is NOT what you will be getting. CONSTRUCTION... Really Sandals. SHAME ON YOU for not having this on your website. And still charging Full Price Cons 1. Construction on both sides of the resort... Jack hammers, grinding, generators running... you could not hear the ocean. 2. Our Tap in the bathroom was broken. No cold water. Only a trickle of BOILING hot water. I had to brush my teeth and wash hands in the shower or scold my hands in the sink.. We told 8 different workers. no one came to fix it 3. We drank our red wine in our room. Turndown service took the empty bottle. The next day I left a tip and note to please restock our wine since we booked the premium club room. They left a note that said if we want another bottle of red we need to provide them with the empty bottle we drank..... But they took it during turndown. This happened more than once 4. Concierge doesn’t answer the phone. You have to call multiple times and sometimes they called back 5. Pizza place had no pepperoni all week 6. Bea

2023 年 2 月に 14 泊滞在

HPからの返信 (投稿日 : 2023 年 2 月 21 日)

Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 (非常に良い)

Anna

2023 年 2 月 6 日

2023 年 2 月に 4 泊滞在

HPからの返信 (投稿日 : 2023 年 3 月 6 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 (不満)

Alvaro P

カップルで旅行

2023 年 1 月 24 日

良かった点 : 清潔度、設備とサービス

気になった点 : スタッフとサービス

My wife and I returned from a 6 nights at the resort. The room was really nice and comfy, the beach amazing with beautiful sunsets. Some of them were really nice people like Chris at the Piano bar. The Cons, starting with most of the staff. At the main bar, bartenders were rude and actually the last day I have to say something to one of them because the way she talked to my wife. WIFI was really bad so trying to speak to our children a lot of time was almost impossible. There are construction in the resort which is not in their website so you can hear the noise from 8-8 everyday, so relaxing at the beach not so much. Few guys at the water sport also rude. Same at the Japanese Restaurant, one of the ladies approach my wife very rude manner to move out of the Teppanyaki table for our desert. We were shocked. Then another lady explained to us that dessert is served somewhere else. The food was really disappointed, not variety of tropical fruits. I asked at the Italian restaurant for the Antipasto and they gave me just vegetables, no meat for it. Tiger Shrimps were frozen shrimps. No Japanese beer at Japanese restaurant. Last 2 nights fire alarm went off in the middle of the night. We called many times to front desk to have somebody to turn it off. It took them hours so somebody to show up. This was our 3er Sandals experience, and first time we experience something like it. Definitely not a 5 Star or Luxury Hotel.

2023 年 1 月に 6 泊滞在

HPからの返信 (投稿日 : 2023 年 1 月 25 日)

Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay.

10/10 (非常に良い)

Imran

カップルで旅行

2023 年 1 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Beautiful Resort with nice staff and I will go back again

HPからの返信 (投稿日 : 2023 年 1 月 18 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 (非常に不満)

Raul Cuan、Louisville

2022 年 12 月 29 日

4/10 (不満)

Rebecca

カップルで旅行

2022 年 12 月 28 日

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

This is a 2-3 star hotel at best. We stayed at Sandals Negril on our honeymoon for three nights in December. The grounds and pool are extremely run down. The beach is not like it is in the photos - the water is not crystal clear and you are harassed by people selling stuff all day. The room is average but is cleaned well each day. The food at each restaurant is poor/flavourless and the entertainment is sub-par. The service was okay but a lot of the staff were not attentive or overly helpful when you asked questions. There is no relaxed holiday vibe and everyone (including other guests) just seemed depressed. Overall we were very very disappointed.

DSからの返信 (投稿日 : 2022 年 12 月 30 日)

6/10 (普通)

Cristian、Annandale

カップルで旅行

2022 年 9 月 10 日

良かった点 : 清潔度、スタッフとサービス

We had very high humidity in bedroom, so that nothing dried up and clothes smelled bad. Food choices were basically the same every day. There is no big pool like in other resorts. Though location, people, service are Jamazing

2022 年 9 月に 6 泊滞在

Hugo Perezからの返信 (投稿日 : 2022 年 9 月 12 日)

6/10 (普通)

Lianne Elisa Chin

カップルで旅行

2022 年 8 月 24 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

For what I paid, it did not meet our expectations. The beach was amazing! The resort staff are friendly, but the service from the kitchen is very slow. Dinners took on average over 2 hours from seating to the end of the dessert. There is no quick dining option (buffet) other than in the morning. A lot of the food on the menu was also out of stock. Typically at least 1 item was out of stock each time I ordered.

2022 年 8 月に 6 泊滞在

Saraからの返信 (投稿日 : 2022 年 8 月 25 日)

Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

10/10 (非常に良い)

Roger

2022 年 8 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2022 年 7 月に 5 泊滞在

10/10 (非常に良い)

christina

カップルで旅行

2022 年 7 月 29 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Husband and I just returned from a stay at Sandals Negril. We loved the attentiveness of the staff and the care that goes into making sure that guests have a great stay. Staff were all amazing! The photoshop team was so helpful and friendly - including Jevough and Jervis who did some photos for us. Seline at the bistro was also very friendly and provided excellent service. Garwin from entertainment provided us with a tour of the resort and made it so fun while providing us with the information we needed. Food was also great and exceeded my expectations for an all inclusive resort. Would highly recommend sandals Negril!

2022 年 7 月に 4 泊滞在

Hugo Perezからの返信 (投稿日 : 2022 年 8 月 1 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Ivan

カップルで旅行

2022 年 7 月 21 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

We loved the beach, the water sports, the food, the pools, the service and that everyone was always ready to help you and tend to any need or request you may have. Special thanks to Marvin the lifeguard who went out of his way to help us with one of our requests. The hotel is clean and everything was great! They also provide transportation to/from the airport and have a "no tip" policy which means you don't have to worry about bringing extra cash.

2022 年 7 月に 7 泊滞在

Hugo Perezからの返信 (投稿日 : 2022 年 7 月 21 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Suzanne

カップルで旅行, 家族旅行

2022 年 6 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great staff!!

2022 年 6 月に 5 泊滞在

Saraからの返信 (投稿日 : 2022 年 6 月 22 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

mitchell t

2022 年 6 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Beautiful room with a balcony overlooking the beach. Very comfortable bed, nice bathroom, great people working there, great food options.

2022 年 5 月に 7 泊滞在

Hugo Perezからの返信 (投稿日 : 2022 年 6 月 13 日)

2/10 (非常に不満)

Roberto

カップルで旅行

2022 年 5 月 30 日

良かった点 : 設備とサービス、施設のコンディションと設備

Well kept But my room was given away and had to stay in a room that was not to my liking

2022 年 5 月に 3 泊滞在

Hugo Perezからの返信 (投稿日 : 2022 年 6 月 13 日)

10/10 (非常に良い)

Suresh、Windermere

家族旅行

2022 年 5 月 10 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Great People and Customer Centric. Some work to do on the facility

2022 年 4 月に 3 泊滞在

Hugo Perezからの返信 (投稿日 : 2022 年 5 月 11 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Cecil

カップルで旅行

2022 年 5 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

I personally love everything on this property and the staff is excellent in everything they do and provide for there guests.

2022 年 5 月に 3 泊滞在

Hugo Perezからの返信 (投稿日 : 2022 年 5 月 5 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Garrett

2022 年 4 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2022 年 4 月に 3 泊滞在

10/10 (非常に良い)

Jonathan

2022 年 1 月 21 日

2022 年 1 月に 5 泊滞在

6/10 (普通)

Frederic

2022 年 1 月 9 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Gros bémol sur le service et la nourriture

Très belles installations, bien situé. Gros bémol sur le service et sur la qualité de la nourriture. Très très moyen dans les deux cas.

2021 年 12 月に 5 泊滞在

Hugo Perezからの返信 (投稿日 : 2022 年 1 月 11 日)

2/10 (非常に不満)

L

2021 年 12 月 26 日

2021 年 12 月に 3 泊滞在

Hugo Perezからの返信 (投稿日 : 2021 年 12 月 28 日)

10/10 (非常に良い)

Sheena

家族旅行, グループ旅行

2021 年 12 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

N/a

2021 年 12 月に 4 泊滞在

Hugo Perezからの返信 (投稿日 : 2021 年 12 月 21 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Julia

カップルで旅行

2021 年 9 月 27 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

We loved our stay! Food was great and we enjoyed scuba diving. Keron did amazing job with our photographs and went an extra mile to make sure we get our pictures in time. Also, private candlelight dinner was amazing. Veneesha was our server and she did a great job. I would like to mention one detail though. Resort employee entered our room without knocking and my husband was undressed. The lady said she wanted to decorate the room for our anniversary and she would be back later. She never came back to decorate. We addressed that to Front Desk associate and we were ensured that the issue would be taken care of. However, it was not.

2021 年 9 月に 5 泊滞在

Hugo Perezからの返信 (投稿日 : 2021 年 9 月 27 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行

2021 年 8 月 21 日

良かった点 : 清潔度、スタッフとサービス

Denise & Rachel great service went above and beyond to make our stay unforgettable

2021 年 8 月に 4 泊滞在

Hugo Perezからの返信 (投稿日 : 2021 年 8 月 23 日)

Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 (非常に良い)

Shane

家族旅行

2021 年 5 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2021 年 5 月に 3 泊滞在

Hugo Perezからの返信 (投稿日 : 2021 年 5 月 27 日)

Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

会員なら、ログインすると世界中の 10 万軒以上のホテルが 10% 以上 OFF