Outdoor pool, sun loungers

Reviews of The Beach Apartments

3.5 out of 5
The Beach Apartments
249/15 Lewis Place (Beach Road), Negombo

Reviews

8.2

Very Good

Rating 10 - Excellent. 62 out of 153 reviews" "
Rating 8 - Good. 55 out of 153 reviews" "
Rating 6 - Okay. 23 out of 153 reviews" "
Rating 4 - Poor. 10 out of 153 reviews" "
Rating 2 - Terrible. 3 out of 153 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Catalina Ioana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No bar or restaurant at property , rest is fine
Stayed 9 nights in Mar 2024

10/10 Excellent

Trish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for our last two nights on holiday. Staff soo friendly and welcoming and helpful. Rooms amazing with great view and 2 aircon units. Perfect location for the airport transfer which hotel provides for a small fee. Highly recommend. Just note there is no food or drink sold on the property but dining options are endless just outside on the Main Street all walkable
Stayed 2 nights in Mar 2024

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful views of the beach. The staff were always so polite and helpful. My only other comment is on the slight lack of cooking utensils but with the amount of restaurants nearby we hardly used the kitchen anyway :) the apartments are a lovely size and very comfortable. Would love to stay here again
Stayed 11 nights in Feb 2024

8/10 Good

Abilasha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would have preferred if there for more dining options or even a vending machine in the property. I had to go Out of the building to get something to drink. It would have been nice if they had it in the property!
Stayed 1 night in Feb 2024

6/10 Okay

Dyllon

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The beach residence is great in terms of price and location, the staff were friendly and it’s close to some great cafes and restaurants. The rooms are presentable but quite dirty. Everything needs a good scrub. Linens and towels and sofas had lots of stains and the lampshades were mouldy. It wouldn’t take much to get this hotel back on track, there is also a great rooftop restaurant but it seems to have closed.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big appartment in negombo with sea views,manager nasmeer very helpful,lovely clean swimming pool,and on the beach.
Stayed 7 nights in Nov 2023
Response from Ray on Dec 15, 2023
Thank you Michael for the 10/10 rating and we are very happy you enjoyed your stay and the staff. Hope to see you again soon.

10/10 Excellent

The

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible hotel apartment facility right on the beach with large decks. Has kitchen complete with everything including a washing machine for laundry. You simply cannot find a better place in Negombo Beach to stay.
Stayed 12 nights in Nov 2023
Response from Ray on Dec 15, 2023
Thank you so much for your 5* rating and we are thrilled to note that you enjoyed all the facilities. Await to see you again soon.

10/10 Excellent

The

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Great pool rooms kitchen all ggod
Stayed 14 nights in Oct 2023
Response from Ray on Dec 15, 2023
Thank you so much for your 5* stay and rating and hope to see you soon.

8/10 Good

Namesha

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Oct 2023
Response from Ray on Dec 15, 2023
Thank you Namesha and look forward to having you again with us.

10/10 Excellent

Godwin, Porirua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Naseem was exceptionally excellent - caring and made us feel at home at the Beach Apartments. We also enjoyed sightseeing around the Negombo area including the lagoon which is close to the Beach Apartments.
Stayed 1 night in Sep 2023
Response from Ray on Dec 15, 2023
Thank you for your kind words! We're thrilled to hear that Manager Naseem made your stay exceptional and that you enjoyed exploring the Negombo area. We look forward to welcoming you back at the Beach Apartments.

10/10 Excellent

Surrander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean apartment in a beautiful and scenic location. View of the sea from the balcony was awesome. Very well kept except a musty smell when I walked into the apartment due to non usage I think. But the rooms were spotless and bathroom extremely clean
Stayed 1 night in Sep 2023
Response from Ray on Dec 15, 2023
Thank you for your kind review! We appreciate your feedback and are delighted to hear that you enjoyed the cleanliness, scenic location, and the awesome sea view from the balcony. We apologize for any musty smell upon entry; we'll address that promptly. We're thrilled that the rooms and bathroom met your expectations. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

THOMAS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a business traveller through out Asia and I stay at this hotel on every trip to Sri Lanka. On the beach with great balcony and swim pool it has everything. Spacious rooms with a complete kitchen I can cook meals in and it has a washer and dryer for doing my own laundry. The internet service which is important is exceptional. It is my home away from home when in Sri Lanka. From the manager down to the security guards just great helpful staff and restaurants and coffee shops are all within walking distance.I travel frequently and this is the first review I have given that absolutely has no negatives. Its is simply one of the best run establishments I have stayed in during my travels.
Stayed 10 nights in Aug 2023

6/10 Okay

Shahudha

Traveled with family
Liked: Cleanliness, staff & service
I booked seeing the roof top restaurant but when arried the restaurant was closed. Should say in advance if the restaurant was closed. This was an inconvenient. There was a church next to the property it was noisy.
Stayed 2 nights in Jul 2023
Response from Ray on Dec 15, 2023
Thank you for sharing your feedback. We apologise for any inconvenience caused by the closure of our rooftop restaurant during your stay. BUT, we do not list anywhere that we have a restaurant. As post COVID we reopened as a serviced apartment and thus did not reopen the restaurant, We regret any disturbance from the nearby church and hope you still enjoyed your time at the Beach Apartments in Negombo.

2/10 Terrible

Joseph

Stayed 2 nights in Jul 2023
Response from Ray on Dec 15, 2023
Sorry to see you were not happy, but we are a little helpless to rectify things as you have not given any details plus we didn't note any issues on your checkout.

10/10 Excellent

THOMAS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property on the beach with two separate balconies and views of the sea. Great living room; bedroom and kitchen. Security and staff were absolutely first rate. One of the best stays I have enjoyed.
Stayed 10 nights in Apr 2023
Response from Ray on Dec 15, 2023
Thank you so much for taking the time to share your delightful experience at our beach apartments in Negombo! We're thrilled to hear that you enjoyed the stunning sea views from the two separate balconies, the spacious living room, bedroom, and well-equipped kitchen. It's fantastic to know that our dedicated security and staff contributed to making your stay one of the best you've ever had.We look forward to welcoming you back for another memorable stay in the near future.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Malene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 4 friends in the suite with 2 rooms. It was so nice to be able to cook our own food after a month as backpackers :)) The service was great, and we got everything we asked for. The beds were comfortable and the food in the restaurant was great!
Stayed 3 nights in Mar 2020
Response from Ray on Dec 15, 2023
Dear Malene,Thank you so much for taking the time to share your experience at our Beach Apartments in Negombo! We're thrilled to hear that you and your friends enjoyed your stay in the suite with two rooms. It warms our hearts to know that you appreciated the opportunity to cook your own meals and found the service to be great. We're delighted that we could meet your requests, and it's fantastic to hear that you found the beds comfortable and enjoyed the delicious food in our restaurant. We truly value your feedback and hope to welcome you back for more memorable moments in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Sumio

Traveled with family
Liked: Staff & service
very kind staff
It is not a gorgeous hotel. But hotel staff is very kind. Food is nice. They don’t have alcohol license. We should buy ourselves if we want. I had to leave before breakfast time and they prepared packed breakfast for us.
Stayed 1 night in Dec 2019
Response from The Beach on Jan 8, 2020
Dear Sumio, We are happy to hear your star comments on The Beach All Suite Hotel. It is a matter of fact that we do offer an outstanding service for guest satisfaction and in return we receive good comments by our loyal customers. Even though we do not sell liqueur at the premise, there are lot of liqueur outlets at an easy access. Finally looking forward to have another chance to deliver a delighted service at your next arrival.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from The Beach on Oct 14, 2019
Dear Sir/Madam, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. Finally looking forward to have another chance to offer a memorable service at your next arrival.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position. Easy to find. Good after a lonf night flight.
Stayed 1 night in Jul 2019
Response from The Beach on Jul 31, 2019
Dear Sir, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. Looking forward to offer another memorable service at your next arrival.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious suite
Room was huge with a fantastic view of the beach, very convenient to walk around the area. Staff were friendly and stayed up late to meet us for a 1am Check-in
Stayed 2 nights in Apr 2019
Response from Beach on Apr 25, 2019
Dear Linda, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. As you mentioned we are marketing spacious luxury apartments with fantastic beach front view balconies. Our front desk reception is on duty shift basis for twenty four hours for guest convenience. Finally we are enthusiastic and diligent to grab another opportunity to extend our great hospitality at your next arrival.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Beach on Apr 25, 2019
Dear Sir/Madam, We are extremely delighted to hear your star comments on The Beach All Suite Hotel. We are eagerly looking forward to have another chance to serve better at your next arrival.

8/10 Good

DFM

Traveled with group
Liked: Cleanliness, staff & service, amenities
Spacious room. Closeness to ocean. Flexible staff.
Stayed 1 night in Mar 2019
Response from All Suite on Apr 30, 2019
Dear Sir/Madam, We are happy to hear good review based on your stay at The Beach All Suite Hotel. It is a fact we offer Suite rooms to our valuable clients with maximum space, comfort, and the direct beach view by the balconies. Further our staff is very flexible it terms of guest responding guest demands most promptly and accurately. Finally do expect another chance to extend our great hospitality at your next arrival.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from All Suite on Apr 5, 2019
Dear Sir/Madam, At the inception we are thrilled to hear your star rating based on the vacation at The Beach All Suite Hotel. We promised to convey your review with our staff for their dedicated service and it will be a massive reward for them. Finally we do expect another chance to deliver a quality service during your next arrival.

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019
Response from All Suite on Apr 5, 2019
Dear Sir/Madam, First of all we are extremely happy to see your star review on The Beach All Suite Hotel. It is a fact that you were very happy in terms of our service delivery and we are eagerly looking forward to have another opportunity to extend a quality service at your next arrival.

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2019
Response from All Suite on Apr 5, 2019
Dear Sir/Madam, We are so grateful for your valuable time to review us on Expedia. It is not clear on what ground you were rated us 1 out of five. However we are extremely happy to get feedback based on guest stay with us to correct our mistakes and deliver a quality service to our customers. Therefore feel free to comment your review for a better service delivery. Finally looking forward to have another chance serve you better in the future.

4/10 Poor

Janasri/Jana

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel for 3 nights and already paid in full, but after arriving realized that place was not up to standards as it was advertised on internet. The staff was friendly, but not efficient in communication also they did not had enough staff. Lobby looked run down, not pleasant, we were not comfortable to eat at this place because restaurant area did not looked cleaned (due to having children, food safety and safety of our children was our first priority). Rooms looked ok and spacious, but swimming pool area was not cleaned. Our family had to looked for another place to stay as soon as possible and luckily found Jetwing Beach Hotel to check in. I will definitely not recommend this hotel to families with children.
Stayed 3 nights in Jan 2019
Response from Neel on Feb 21, 2019
Dear Janasri, First of all we accept our compliments for your valuable time taken to review us on Expedia. This is to acknowledge you that as per our records you were not physically checked in or used none of the Hotel facilities at all. Moreover visited the Hotel late in the evening when it was dark and made the judgement without having proper investigation is completely unethical. Nonetheless it is the guests’ prime responsibility to have a proper research before make any booking. Finally we would like to invite you to experience the great hospitality with relaxed and comfortable atmosphere at The Beach All Suite Hotel when you visit Sri Lanka next time.

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good points: great location. Leaving and bedroom area of the suite great. Stunning seaviews. Really friendly and welcoming staff. Good value for money based on what else you can get in the area. Pool is great. Bad points. Food at the hotel restaurant is not good. Deckchair cushions around the pool are mouldy and need changing. Bathrooms are strange. Door to the bathroom was really heavy and you couldnt keep it open. It was designed to automatically close, so you couldn't get any aircon in there and it was super hot getting ready in it. Sunday morning there is mass held at the church next door, with bells rung and the whole thing blasted through a loud speaker starting at 5 am.
Stayed 3 nights in Feb 2019
Response from Neel on Feb 8, 2019
Dear Dee, We are extremely happy to see your star comments on The Beach All Suite Hotel. It’s a matter of fact that The Beach All Suite offers most comfortable and luxury homey atmosphere to it’s guests. Most importantly we do admire the negative comments that you mentioned and we consider it a great reward for us to correct our mistakes and offer a quality and consistent service as you arrived next time The Beach All Suite Hotel. It is very rare we get complain on food as we deliver a quality, well presented and delicious dishes at both Vu and Sail restaurants. Further lots of outside guests too visit our restaurant with the purpose of dine in as of the unique feature of our delicious delicacies. This is to inform you that we are in a process of refurbishment and will be implementing a new lot of sunbeds and covers with an immediate effect. As we move on to bathroom doors it’s been designed to automatically closed for guest privacy and convenience. Negombo is a religious area where it located churches close to each other and the possibility of interfering the third party is very remote. Finally we are looking forward to have another opportunity to serve you better at your next visit.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. Room had a kitchen, which we didn't need, but can be very useful. Small workout room on top floor which is not expected in such a small hotel. Staff packed us a takeaway breakfast as we had to catch a flight a O - dark thirty.
Stayed 1 night in Jan 2019
Response from Nel on Feb 8, 2019
Dear Sir/Madam, First of all it’s our great pride and pleasure to hear star comments on The Beach All Suite Hotel. Human resource has considered one of our biggest strengths that The Beach All Suite enriched with and it appreciates by most of our guests. Secondly our apartment style Suites attracted massively among our clientele. Nonetheless we do organize takeaway breakfast packs as per guest request Finally we will be eagerly looking forward to have another opportunity to serve you better at your next arrival.

6/10 Okay

Verified traveler

Liked: Room comfort
Location is good right on the beach staff are nice and friendly but far to expensive! I had an accident on the beach and had a big splinter in my toe the staff could not get to the first aid box because it had a lock on it ! I dont understand why u would lock a first aid box
Stayed 2 nights in Jan 2019
Response from Neel on Feb 8, 2019
Dear Sir/Madam, At the inception we are delighted your valuable time taken to review us on Expedia. We will be happy gather positive comments related staff friendliness and helpfulness. We do promised you to do a proper investigation with an immediate effect and make sure not to repeat similar mistakes repeat in the future. Finally looking forward to have another chance to serve you better at your next arrival.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Neel on Feb 14, 2019
Dear Sir/Madam, We are thrilled to hear your star comments on The Beach All Suite Hotel. Last but not least expecting another opportunity to you best during your next arrival.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is overpriced and did not meet expectations. Check in was slow and inefficient,the food is below standard,the beach in front of the hotel is fille with litter.The sun beds around the pool are dirty.We would never stay here again.Overpriced and disappointing.
Stayed 2 nights in Jan 2019
Response from Neel on Feb 10, 2019
Dear Sir/Madam, First of all we take this precious moment to extend our gratitude for your valuable time taken to review us on Expedia. Please accept our apology for the series of bad experience that you have had during your stay with us and promised to address relevant departments with an immediate effect and take precautionary measures to avoid similar mistakes repeat in the future. Further to focus your attention that we have started refurbishment process and you would see a massive difference at your next arrival.

8/10 Good

Sahampathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Neel on Feb 17, 2019
Dear Sahampathy, We are extremely happy to hear your star comments on The Beach All Suite Hotel. Last but least looking forward to have another opportunity to serve you better at your next arrival.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Dave, Plymouth UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean. We had a suite which was modern and spacious. Location was right on the beach. Hotel had a medium sized pool which was clean and well presented. Staff were very helpful especially in arranging transport to and from.
Stayed 1 night in Nov 2018

10/10 Excellent

Terry, London

Liked: Cleanliness, property conditions & facilities, room comfort
Fast check in. Waited 45 min for dinner in the roof top restaurant. Staff every friendly. Rooms spacious and clean.
Stayed 2 nights in Nov 2018

10/10 Excellent

Shipman, Broadmoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, both with en-suites. Friendly staff and great location.
Stayed 1 night in Nov 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely 2 night stay.
This is a nice hotel and pool. Everything you need for a night or 2 on arrival or departure. We did not find the ocean inviting for a swin but a walk was fine. Has shops very close if you prefer to eat out. The restaurant food was very good. The lagoon tour we took was great in the late afternoon.
Stayed 2 nights in Sep 2018

8/10 Good

Dave, Marrickville

Liked: Cleanliness, property conditions & facilities, room comfort
Right on the beach
We were only there for 2 nights before our flight out from Colombo but it was a good hotel for that period. Food was not great but there are many choices for food along Lewis Place. 2 balconies, 2 air conditioners and 2 fans were all pretty special. Nice pool.
Stayed 2 nights in Aug 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Jer, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good location. We stayed in a beach view for 2 nights. The room was very spacious and comfortable. The balcony was a good size and the views are excellent. The pool was will placed with some shade and sun. Not expecting the washing machine and kitchen which would be useful for a longer stay. Breakfast was ok but better value out on the street.
Stayed 2 nights in Jun 2018

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nigombo stay
It was just amazing, stay was so comfortable
Stayed 1 night in Jun 2018

8/10 Good

Jo, Maldives

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Augustin, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with great experience
The hotel is new with great amenities. The room is clean and neat. The room faces the sea with balcony. Just next to the beach. Peace is what you get.
Stayed 1 night in Jan 2018
Response from Jezeela Wazeer on Jan 23, 2018
Thank you for your valuable feedback. We are pleased that you enjoyed your recent stay at The Beach All Suite Hotel. We hope you travel to Sri Lanka again soon and be sure to let us know so that we can reserve your favorite room for you!

4/10 Poor

Alex, San Francisco, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Leverages beachfront to charge unreasonable price
Seemed overpriced for the quality of the hotel, amenities, and services offered (using nearby Jetwing properties to benchmark against their rate). Room not incredibly clean. All online pictures made it look better than it was in actuality. Couldn't order off their room service menu a la carte since they were busy preparing for a holiday dinner, which seems ridiculous. Breakfast quality and variety was bad. Gym is nonexistent, despite the pictures. Overall, staff was quite nice.

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great place to stay for the first few days to settle in and get over the long flight
Stayed 3 nights in Sep 2017
Dear Guest, Thanks for taking the time to review us and we are pleased to hear that you found the location convenient and that you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Hotel Management

10/10 Excellent

Riz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to airport and beach
This hotel is hidden away in a busy part of Negombo it is very close to the airport and it is right by the beach. The great thing about this hotel is that it only has 16 suites so it is quite private . The rooms are lovely and spacious with good seafront views and the staff maintain the rooms well. The only downfall would be that there is set menu for breakfast this may not be suited to everyone and we have provided feedback to the hotel manager who appreciated the feedback. The hotel has only been there for 3 years so is constantly looking to improve tourists stay.
Stayed 4 nights in Jul 2017

6/10 Okay

deena, australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
charges
Staff mixed charges up, if not vigilant could have easily been overcharged for airport transfers
Stayed 1 night in Jun 2017