Ratings based on 164 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from PH

Posted Jun 12, 2019
The hotel is in a very convenient area with restaurants and grocery nearby. The area is also quiet. Subway is also near. They could put big trash bins though in the room.
4 out of 5
by A verified traveler from Sydney

Posted Jun 6, 2019
Dislikes- There is no reception & check in is self service via a tablet.. You are emailed some codes prior & my TIP is to have these all on one paper or on one email to make the checkin less stressful. 1. the building entry code 2. the reservation number 3. the door key number. Rooms are not serviced therefore do not get fresh towels.we had 2 small towls each to use over 3 days. No toaster which is the reason I booked an apparthotel. No coffee or tea sachet. Likes - good size & great location being 15min walk from Namba station. Able to open windows for fresh air. Good size beds though firm.
5 out of 5
by A verified traveler

Posted May 28, 2019
The location was great. Only 10mins walk from Namba station. And the room is very clean.
4 out of 5
by A verified traveler from Singapore

Posted May 24, 2019
The room is really clean and big. The bed is really comfortable. My family is quite satisfied with our stay. The only downside is there is no housekeeping and we need to ask for more towels from the staff that we happen to bump into as we are staying for 6 nights but only 2 sets of towel are provided to each of us.
5 out of 5
by A verified traveler from London

Posted May 19, 2019
Property had all the amenities needed and it was in really good condition. Also close to several stations. There was nothing not to like.
4 out of 5
by A verified traveler

Posted Apr 27, 2019
nice stay , clean room but no one at check in counter, unable to check in at the first time, waited for 30 mins until I can contact a staff for check in using ipad
4 out of 5
by A verified traveler

Posted Apr 13, 2019
Comment from Hotel Management
May 3, 2019 by Minn Team, Hotel Management
この度はご宿泊頂きありがとうございます。 また機会がございましたらご利用くださいませ。
5 out of 5
by A verified traveler

Posted Apr 1, 2019
Styled very nicely, spacious, comfortable, very clean, relatively close to train, very close to a few restaurants and 7/11.
Comment from Hotel Management
Apr 6, 2019 by Minn Namba, Hotel Management
Thank you for the feedback. We are happy to hear the apartment met your expectations. Hope to see you in Osaka again!
5 out of 5
by A verified traveler

Posted Mar 23, 2019
Room is nicely done and clean. Love the spacious room
Comment from Hotel Management
Mar 31, 2019 by Minn Namba, Hotel Management
We are glad to hear the room met your high expectations. See you again in Osaka!
4 out of 5
by A verified traveler

Posted Mar 17, 2019
There has no reception in the front door, need to check in by myself and waiting staff response. It does waiting some time, but the staff was very nice. The staff can speak Chinese and she gave me check I earlier. That was very nice. The room just like a home. Big enough and comfortable. Location nearby Japan bright and Namba. So far is very good for me.
Comment from Hotel Management
Mar 19, 2019 by Minn Hotel Management, Hotel Management
Thank you for your stay with us and taking time to evaluate us. Sorry for the wait when you check-in. The word "just like a home," makes us happy because our concept is second home. We hope your comeback. Best regards, Minn Team