Interior
Check availability

Reviews of Hotel Okinawa With Sanrio Characters

3 out of 5
Hotel Okinawa With Sanrio Characters
1-2-25 Asato, Naha, Okinawa-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 149 reviews" "
Rating 8 - Good. 48 out of 149 reviews" "
Rating 6 - Okay. 15 out of 149 reviews" "
Rating 4 - Poor. 4 out of 149 reviews" "
Rating 2 - Terrible. 2 out of 149 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time at this hotel. The room did have a little damp sort of smell to it, but other than that, amazing room. The included breakfast was okay, but only one option meant that we only wanted it two of the 4 day stay, and don’t really have the morning appetite for a beef burger. We did enjoy the meal however and the presentation of it was fantastic! Thanks so much :)
Stayed 4 nights in Apr 2024

10/10 Excellent

Rosie Soto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as adorable as we thought it would be. With a lot of nice extras for guests. Staff were very kind and hospitable. We thoroughly enjoyed our stay. It was super super closed to the monorail, a convenience store and tons of shopping and restaurants nearby.
Stayed 2 nights in Feb 2024
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Feb 28, 2024
Thank you very much for staying at Hotel Okinawa with Sanrio Characters.We would also like to express our sincere gratitude to our customers for taking their precious time and providing us with their valuable opinions.We aim to continue to be a hotel filled with cute things that everyone will want to come back to again, and we will continue to share information with the site and make daily improvements to ensure that our services are as good as the atmosphere. We will do our best to make your stay as comfortable as possible, so we hope that you will use our hotel again on your next trip to Okinawa.We look forward to seeing you again soon.

8/10 Good

WEI YAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good stay and convenience to shop and eat.. will come again.
Stayed 4 nights in Jan 2024
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Jan 13, 2024
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

10/10 Excellent

Leslie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The design is very cute and the room was clean with a stylish bathroom and shampoo and body soap provided. One thing to note is there are no blackout curtains in the room. There are free amenities in the lobby and self-serve tea during certain hours, coin laundry is also available on site. The lobby shop, like everything in the hotel, is very cute so I recommend browsing. You get to keep the hotel key as it is also used as a point card for the shop. The hotel is short walk from Yui Rail's Makishi station and located right on Kokusai Dori. It's about 10-15 minute walk to Heiwadori shoutengai and just far enough that it's not so populated. Dining and shopping options are plentiful in the area with two conbinis outside of the hotel, there are also vending machines in the hotel. We were in the last leg of our trip so we didn't drive. That being said, I didn't see onsite parking, but there were at least 2 paid parking options nearby.
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Jan 13, 2024
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

2/10 Terrible

HOI YAN

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decoration is good but feeling the room is very humid and mold smell found inside the building.
Stayed 1 night in Oct 2023

10/10 Excellent

ELENA, Cobble Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Oct 18, 2023
Thank you very much for your evaluation.

10/10 Excellent

Niki, Santa Clarita

Traveled with family and small children
Liked: Cleanliness, staff & service
Great place to stay at as it’s very convenient to EVERYTHING.
Stayed 2 nights in Jul 2023
Response from フロント　上原 on Jul 5, 2023
Thank you very much for your evaluation.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from フロント　上原 on Jul 5, 2023
Thank you very much for your evaluation.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their cafe was closed due to Covid. We were excited to get hello kitty breakfast from there but we found out that when we got there. The hotel is like a business hotel, no pool or any entertainments.
Stayed 1 night in Apr 2021
Response from ホテル沖縄withサンリオキャラクターズ　フロント上原 on Apr 20, 2021
Thank you very much for your valuable opinions. We will continue to consider your opinions to improve our service in the future.

10/10 Excellent

Edison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a very location and it’s quite near a convenient store and grocery store and it was very near the car rental place too! So overall great stay! Staff was very good and kind too!
Stayed 3 nights in Feb 2020
Response from ホテル沖縄withサンリオキャラクターズ　フロント　崎浜 on Mar 7, 2020
Thank you very much for your evaluation. We are very glad that you are satisfied. I hope to see you again.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Great and Friendly Staff.
The staff was amazing and very kind, even spoke a good amount of English. They were very patient and helpful in helping unlock my room when I left the key, s well as holding my luggage and helping me ship a package. :-) As for the hotel, it is sooooo cute! <3
Stayed 1 night in Feb 2020
Response from ホテル沖縄withサンリオキャラクターズ　フロント　崎浜 on Mar 5, 2020
Thank you very much for your evaluation. We are very glad that you are satisfied. I hope to see you again.

8/10 Good

Suk Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from ホテル沖縄withサンリオキャラクターズ　フロント上原 on Jan 25, 2020
Thank you very much for your evaluation.

8/10 Good

MEI LING MONICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with Sanrio characters, my grand daughter loved it very much
Stayed 1 night in Dec 2019
Response from ホテル沖縄withサンリオキャラクターズ　フロント　上原 on Jan 2, 2020
Thank you very much for your evaluation. We are very glad that you are satisfied. I hope to see you again.

8/10 Good

Yick Shun Eddie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to try but won't surprise any SANRIO fans
A nice new hotel located at the end of the Naha Kokusai Dori Shopping Street, around 10 minutes walk to the 24hr Donki shop. Room a little bit small but its nice and clean. However, the decorations won't gives any excitement to the fans. Only a feature wall with the character printed on it and all other parts just regular fixtures. Beddings, and towels etc are all white only. The room key-card printed with your name is the best part. Problems: Room WiFi speed is a bit too slow. And the room and corridor still filled with the smell of the new paints and decorations which might cause some health problem to the visitors. Another big issue is the hotel don't have parking and you need to park your car at the parking site nearby.
Stayed 1 night in Dec 2019
Response from ホテル沖縄withサンリオキャラクターズ　フロント　上原 on Dec 27, 2019
Thank you for your valuable feedback. We are looking forward to serving you again in the future.

10/10 Excellent

Shu-Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from ホテル沖縄withサンリオキャラクターズ　フロント　上原 on Dec 24, 2019
Thank you very much for your evaluation. We are very glad that you are satisfied. I hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from ホテル沖縄withサンリオキャラクターズ on Dec 20, 2019
クチコミへご投稿くださりありがとうございます。高い評価を得られるようサービス向上に努めて参りますので これからも私たちのホテルをよろしくお願いいたします。またお会いできる日を楽しみにしております。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in good location. It is very close to Naha Shopping area, and restaurants. The Room was clean. If you drive, there is a car park nearby.
Stayed 1 night in Dec 2019
Response from ホテル沖縄withサンリオキャラクターズ　フロント　上原 on Dec 11, 2019
Thank you very much for your evaluation. We are very glad that you are satisfied. I hope to see you again.

10/10 Excellent

Hiu Man John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For Sanrio fans
Perfect for Sanrio fans , everything walkable. Shopping , restaurant and parking near by.
Stayed 1 night in Nov 2019
Response from ホテル沖縄withサンリオキャラクターズ　フロント　上原 on Nov 26, 2019
Thank you very much. We fell so happy that you enjoyed your stay in our hotel. Hope to see you again.

8/10 Good

HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and got some Sanrio gifts as welcome gift , the hotel is newly built and all things are new , enjoy the stay there
Stayed 1 night in Nov 2019
Response from ホテル沖縄withサンリオキャラクターズ on Nov 20, 2019
Thank you. wish you have a good day. 　　　　　　　　　　フロント　張

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
the location is convenient and the hotel has kindly provided some light breakfast and souvenirs for the customers.
Stayed 1 night in Oct 2019
Response from ホテル沖縄withサンリオキャラクターズ on Nov 4, 2019
Thank you very much. We fell so happy that you enjoyed your stay in our hotel. Hope to see you again.

6/10 Okay

CHUN

Traveled with family
Liked: Staff & service, amenities
Locatin ok. Room no chair
Stayed 7 nights in Apr 2024
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Apr 15, 2024
Thank you very much for staying at Hotel Okinawa with Sanrio Characters.We would also like to express our sincere gratitude to our customers for taking their precious time and providing us with their valuable opinions.We aim to continue to be a hotel filled with cute things that everyone will want to come back to again, and we will continue to share information with the site and make daily improvements to ensure that our services are as good as the atmosphere. We will do our best to make your stay as comfortable as possible, so we hope that you will use our hotel again on your next trip to Okinawa.We look forward to seeing you again soon.

10/10 Excellent

Eugena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店佈置非常有心思，到處都有sanrio角色但又不會太超近。鄰近牧志單軌，走近兩條馬路就到國際通。
Stayed 1 night in Mar 2024
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Mar 20, 2024
親愛的顧客您好，非常感謝您此次入住 謝謝您的評價，本飯店將會為了得到更高的評價而持續努力，之後也請您多多指教，期待下次見面的日子!

10/10 Excellent

HSINGI

Stayed 2 nights in Feb 2024
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Mar 20, 2024
この度は、ホテル沖縄withサンリオキャラクターズをご利用頂きまして誠にありがとうございます。 今後も日々改善を重ね、上質なサービスをご提供できるよう努めて参ります。

6/10 Okay

Ya Hsin

Traveled with group
Stayed 1 night in Jan 2024
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Feb 12, 2024
Thank you very much for your evaluation.

10/10 Excellent

Fu-Jen Joe

Stayed 1 night in Jan 2024
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Jan 24, 2024
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

10/10 Excellent

HIROTA

Liked: Cleanliness, staff & service, property conditions & facilities
サービスが非常に良かった
Stayed 3 nights in Jan 2024
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Jan 23, 2024
この度は、ホテル沖縄withサンリオキャラクターズをご利用頂きまして誠にありがとうございます。 今後も日々改善を重ね、上質なサービスをご提供できるよう努めて参ります。

10/10 Excellent

JIA-ZHI

Stayed 1 night in Dec 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Jan 13, 2024
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

10/10 Excellent

Yuto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Nov 30, 2023
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

10/10 Excellent

Y oko

Stayed 1 night in Nov 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Nov 30, 2023
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

8/10 Good

Lok Wan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and helpful 樓下就有7-11同family mart 行路十分鐘左右都到國際通 好方便
Stayed 3 nights in Nov 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Nov 9, 2023
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Nov 3, 2023
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

8/10 Good

LAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. Clean room but a bit small
Stayed 1 night in Oct 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Nov 9, 2023
Thank you very much for using Hotel Okinawa with Sanrio Characters. We will continue to improve every day and strive to provide high-quality services.

6/10 Okay

ミキ

Traveled with family
電話対応がすごく丁寧で親切でよかった。 ただ、フロント、ロビーが静か過ぎたので音楽など流したらいいのではないかと思いました。
Stayed 1 night in Sep 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Oct 18, 2023
この度は、ホテル沖縄withサンリオキャラクターズをご利用頂きまして誠にありがとうございます。 今後も日々改善を重ね、上質なサービスをご提供できるよう努めて参ります。

8/10 Good

HaHa

Liked: Cleanliness, staff & service, property conditions & facilities
隔意有點不太理想，鄰房的小孩不停哭，一大清早在哭，晚上又哭，難以入睡
Stayed 1 night in Sep 2023

10/10 Excellent

Chee Kin Philip

Stayed 2 nights in Sep 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Oct 18, 2023
Thank you very much for your evaluation.

10/10 Excellent

pui lun

Stayed 1 night in Sep 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Oct 18, 2023
Thank you very much for your evaluation.

4/10 Poor

Wai Wah

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Sep 10, 2023
Thank you very much for your valuable opinions. We will continue to consider your opinions to improve our service in the future.

10/10 Excellent

??

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很棒的體驗
Stayed 4 nights in Jul 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Sep 10, 2023
親愛的顧客您好，非常感謝您此次入住 謝謝您的評價，本飯店將會為了得到更高的評價而持續努力，之後也請您多多指教，期待下次見面的日子!

10/10 Excellent

Tsz Ting

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Sep 10, 2023
Thank you very much for your evaluation.

10/10 Excellent

Tsz Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Sep 10, 2023
Thank you very much for your evaluation.

8/10 Good

wai ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
整體來說還可以，地點好，近車站。但最不滿是房內窗簾太透光，刺眼到弄醒我，建議多加一塊遮光簾
Stayed 1 night in Jul 2023
Response from フロント　上原 on Jul 6, 2023
親愛的顧客您好，非常感謝您此次入住 謝謝您的評價，本飯店將會為了得到更高的評價而持續努力，之後也請您多多指教，期待下次見面的日子!

10/10 Excellent

jihyun

Stayed 1 night in Jun 2023
Response from フロント　上原 on Jul 5, 2023
Thank you very much for your evaluation.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
可怕的住宿體驗
房間有很重的異味，很像霉味跟一種說不上的臭味。浴室很小，浴室裡面沒有洗手台，洗手台在外面而且很矮，洗手台前面沒有鏡子，洗個臉地上都濕了，真的是很奇怪的設計，床很硬、枕頭也很硬，而且床跟被子也有潮濕的感覺。門口的燈會一直自動開開關關很像鬧鬼，還有浴室的馬桶蓋也會一直開開關關，被嚇到很多次。很可怕的住宿體驗。不會再去住。真心不推薦。
Stayed 2 nights in May 2023
Response from フロント　上原 on Jul 6, 2023
感謝您入住沖繩三麗鷗角色酒店。 我們也衷心感謝您花費寶貴的時間並為我們提供的寶貴意見。 由於氣味讓您感到不舒服，我們深表歉意。 我們將根據您的反饋對房間進行檢查、調查原因並進行改進。 我們期待再次見到您。

6/10 Okay

Orie

Stayed 1 night in May 2023
Response from フロント　上原 on Jul 5, 2023
Thank you very much for your evaluation.

10/10 Excellent

Toshimi

Stayed 1 night in Mar 2023
Response from フロント　上原 on Jul 5, 2023
Thank you very much for your evaluation.

8/10 Good

HSIN- PING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
早餐可以多點變化會更棒
Stayed 3 nights in Mar 2023
Response from ホテル沖縄withサンリオキャラクターズ　上原 on Sep 10, 2023
非常感謝您提出的寶貴意見。 今後我們將繼續考慮您的意見來改進我們的服務。

6/10 Okay

Hoi shan Bella

Traveled with group
Liked: Staff & service
不滿:1)叫了人清潔房間但冇人來 。 2)房間冇窗簾和椅子。
Stayed 3 nights in Feb 2023

10/10 Excellent

ひびき

Stayed 1 night in Dec 2022
Response from フロント　上原 on Jul 5, 2023
Thank you very much for your evaluation.

10/10 Excellent

LICHIN

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
來當個小女孩
附近就有牧志站，飯店附近有全家、7-11、羅生，藥妝店非常的便利，房卡會印有妳的名字，很有紀念價值，不管是電梯或是大廳、房間都有三麗鷗的圖案超可愛，房間舒適，廁所乾淨，住起來真的很不錯❤️
Stayed 1 night in Nov 2022

10/10 Excellent

??

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても可愛いお部屋の上に、素敵なプレゼントまであり、子供達もみんな大満足でした。
Stayed 1 night in Oct 2022
Response from フロント　上原 on Oct 13, 2022
この度は、ホテル沖縄withサンリオキャラクターズにご宿泊頂き、誠に有難うございます。 当ホテルでのご滞在にご満足いただけたご様子、大変嬉しく存じます。 今後も皆様にご満足いただけますようにサービスの向上に努めてまいります。 またのご宿泊を心よりお待ち申し上げております。