Interior entrance

Reviews of Hotel H2 Nagasaki

3 out of 5
Hotel H2 Nagasaki
5-11 Tsukimachi, Nagasaki, Nagasaki

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 383 reviews" "
Rating 8 - Good. 107 out of 383 reviews" "
Rating 6 - Okay. 16 out of 383 reviews" "
Rating 4 - Poor. 5 out of 383 reviews" "
Rating 2 - Terrible. 2 out of 383 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Isabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an amazing location! It is a 20min walk from Nagasaki Train Station, a 12min walk to Nagasaki Port Terminal, and is located across the road from a huge shopping arcade in Nagasaki city. The staff were extremely polite and attended to all of our needs at all hours of the day. The rooms are small, but very clean and soundproof, so we did not hear our neighbours at all. The rooms also have Western-style showers. The hotel breakfast cost AUD$13 per person, and is small in terms of variety, but convenient and delicious. The hotel is also located around the corner from a major bus stop, which has an airport bus that takes you straight to Nagasaki airport. I highly recommend you stay at this hotel. My partner and I will definitely be staying here again upon returning to Nagasaki.
Response from フロント担当:井上 on May 7, 2024
Thank you very much for staying with Hotel H2 Nagasaki again. We truly appreciate your kind words. We are delighted that our central location was convenient for your sightseeing and transportation needs. We are also pleased that you enjoyed our sandwich buffet featuring homemade bread. Please do not hesitate to stay with us again when you visit Nagasaki in the future.

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice, but the expensive parking was very annoying. The hotel has no parking lots, so you have to use city parking lots. Take the train if possible, for one night of parking it was around 3500 yen.
Stayed 1 night in Feb 2024
Response from フロント担当:井上 on Feb 26, 2024
Thank you very much for choosing to stay at Hotel H2 Nagasaki. We sincerely appreciate your positive feedback. However, we regret to inform you that our hotel does not have a dedicated parking lot, causing inconvenience. We apologize for any inconvenience this may have caused. We have provided information about several paid partner parking lots on our official website, and we recommend utilizing those options. We appreciate your time in posting your feedback.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really pretty with a great staff and excellent location right across the street from Chinatown. The onsen was nice to come home to after touring Nagasaki.
Stayed 2 nights in Feb 2024
Response from フロント担当:井上 on Feb 22, 2024
Thank you very much for choosing to stay at Hotel H2 Nagasaki. We truly appreciate your positive feedback. We are delighted to hear that you thoroughly enjoyed your trip to Nagasaki. We hope to have the pleasure of serving you again in the future. If you have the opportunity, please consider staying with us again.

10/10 Excellent

Yader

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and very accommodating
Stayed 1 night in Nov 2023
Response from フロント担当:山崎 on Nov 18, 2023
Thank you for your review. Thank you for the staff's response. I enjoyed reading it.We look forward to seeing you again when you come to Nagasaki.Google 翻訳で開く•フィードバック

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from フロント担当:野田 on Nov 16, 2023
この度はホテルエイチツー長崎へのご宿泊頂き誠にありがとうございます。またお目にかかれますこと心よりお待ちしております。

10/10 Excellent

Junjie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to everything. Chinatown, dejima are super close. Free laundry service. New and clean room. Very good hotel.
Stayed 2 nights in Nov 2023
Response from フロント担当:井上 on Nov 14, 2023
Thank you very much for staying at Hotel H2 Nagasaki.Thank you very much for your compliments towards our hotel.We hope that you were able to spend your time on this trip as comfortably as possible.If you have a chance, please use us again.

2/10 Terrible

HAHYUNG

Stayed 3 nights in Nov 2023
Response from フロント担当:井上 on Nov 12, 2023
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。少しでもゆっくりと過ごしていただけたのなら幸いでございますが、ご希望に添えない結果のようで申し訳ございません。お忙しい中、投稿くださりありがとうございました。

10/10 Excellent

MICHIKO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and conformable. A lot of shops around the property.
Stayed 1 night in Nov 2023
Response from フロント担当:井上 on Nov 11, 2023
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。お褒めのお言葉いただき感謝申し上げます。当館は中心地でございますので、お買い物や観光が楽しめたようでしたら幸いでございます。またご縁がございましたらご利用くださいませ。

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible by tram from the main train station, but I definitely recommend taking the bus if you have luggage. Chinatown is nearby, Dejima a fairly short walk and overall it’s pretty nice and central area. The hotel is new and fresh, the staff are really nice and friendly. Although fairly small, the reception and lobby area has a nice feel and has coffee and tea readily available, to sit and watch the busy streets below. Although there are many smaller rooms available, we chose the largest and it was very comfortable by Japanese standards. Plenty of space for luggage, microwave and kettle, with bottled water provided daily. The room was quiet and definitely better than most hotels in the area, in terms of space, cleanliness and modernity. The public bath was excellent, the outdoor starlit sky view a bonus. Breakfast was very good, definitely a lot more on offer than the sandwiches that it suggests. Overall, excellent value for money, definitely more than the ‘business’ hotel it appears to be promoted as. Considerably better than other hotels recommended by trip advisor, that we have stayed at before.
Stayed 2 nights in Oct 2023
Response from フロント担当:野田 on Nov 25, 2023
Thank you very much for staying at Hotel H2 Nagasaki. We are very grateful for the kind words from our customers. All of our staff members work hard every day to provide a hotel that satisfies our guests.As for access by bus, which our customers pointed out, it is true that buses or taxis are convenient for customers with luggage. Additionally, the proximity to Chinatown and Digima has been well received by customers.Regarding the room, we are glad that you were able to stay comfortably in the largest room you chose. We also pay particular attention to cleanliness and modernity. In addition, our open-air bath, which is popular with our guests, allows you to relax under the starry sky.For breakfast, we offer a variety of menu items other than sandwiches to meet the needs of our customers.We are very honored to hear from our guests that it was a waste for a business hotel. All of our staff will continue to work hard to become a hotel that can meet the expectations of our customers.Thank you for choosing our hotel. We look forward to seeing you again.

10/10 Excellent

shiho

Stayed 2 nights in Oct 2023
Response from フロント担当:井上 on Oct 21, 2023
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。高評価いただき感謝申し上げます。少しでもゆっくりと過ごしていただけたのなら幸いでございます。またご縁がございましたらぜひご利用くださいませ。

10/10 Excellent

Fumie

Stayed 1 night in Oct 2023
Response from フロント担当:井上 on Oct 18, 2023
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。高評価いただき感謝申し上げます。少しでもゆっくりと快適に過ごしていただけたのなら幸いでございます。またご縁がありましたらぜひご利用くださいませ。

10/10 Excellent

E Wai

Stayed 2 nights in Sep 2023
Response from フロント担当:山崎 on Oct 10, 2023
この度はhotelH2長崎にご宿泊頂き誠にありがとうございます。満点のご評価を頂く事が出来光栄でございます。またのご利用お待ちしております。

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disparity in service standards
I wanted to dispose of an old, lightweight bag & asked a young man at the reception as to where I can throw it away (e.g trash disposal bin). However, he told me that I will need to pay him ¥1000 to dispose of it. I felt that its ridiculous to pay that money. When i went up to my floor, I saw senior housekeepers and I asked them where I could throw the bag, and one lady immediately said that she'll throw it away for me. See the disparity in service standards? Young staff wants money, but senior staff are focused on service.
Stayed 3 nights in Sep 2023
Response from Kazu Matsumoto on Sep 11, 2023
Dear Guest,Thank you for stay at hotel H2 NAGASAKI. We are sorry for make you confused. However we would like to tell you we must pay as disposal fee when we dispose the big item like a carry on suite case in JAPAN. Probably It's different from other countries. We are not trying to make a profit, so please don't get us wrong. Our front desk agent told you right thing. But we have to reflect that we didn't tell about disposal fee to our housekeeping team. Thank you for making us realize it.Best regards.

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Kazu Matsumoto on Aug 12, 2023
Thank you so much for stayed at hotel H2 NAGASAKI. We look forward to see you again!

10/10 Excellent

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the view and the public bath
Stayed 3 nights in May 2023
Response from フロント担当:野田 on May 26, 2023
Thank you for staying at Hotel H2 Nagasaki.I am relieved that you were very satisfied with the view from our hotel and the large public bath.We will continue to strive to be a hotel that will satisfy you even more.Thank you very much for your contribution.

10/10 Excellent

Simone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend some days in Nagasaki. Suggested!
Stayed 2 nights in May 2023
Response from フロント担当:野田 on May 23, 2023
この度はホテルエイチツー長崎へのご宿泊いただき誠にありがとうございます。おすすめできるホテルとして感じていただくことができ大変うれしい限りです。私たちも最高のサービスを心掛けいつでもお待ちしております。ご投稿いただき誠にありがとうございました。

8/10 Good

GEE KUAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Apr 2023
Response from フロント担当:山崎 on Apr 21, 2023
この度はホテルエイチツー長崎へのご宿泊頂き誠にありがとうございます。またお目にかかれる日をお待ちしております。

2/10 Terrible

Eiji

Traveled with group
Disliked: Staff & service
This place, everything unusual. Be careful when you think to stay. Most of the Japanese hotels think about the customers. This place is totally different. They force to follow their rule to the customers. I have been travel in world over 30years. This is the worst hotel experience over past 30 years. If the customer does not meet their requirements, the hotel asks ‘ go out from hotel’ even they have wrong or mistake. In my case, they misunderstood the rules from the government. However, they said to me ‘ go out from hotel!’ After while, they recognized their mistakes. However, there is no words for apologies. Door is thin. Sounds leaks to outside. I can easy to hear the sounds from the outside. Breakfast. No fancy Japanese rice. Nagasaki is very good place and there are nice restaurants around the place. Recommend to go outside restaurants instead of taking expensive breakfast. Good things(?): if you want to show tons of adults videos to your kids. This maybe good place. No parents protection etc. the kids can easy to access adults videos. Make sure, you need pay attention to ware what you have. If you want to go restaurant in morning, they are checking what you ware. Otherwise, you need return to your room. There is no such info in your room. You will see such requirements at the front of the restaurant. Please also make sure, refrigerator in the room is not true refrigerator. There is no freezer. it gives slightly lower temperature than your room. Small!
Stayed 3 nights in Dec 2022
Response from Ogawa on Jan 13, 2023
Thank you very much for using Hotel H2 Nagasaki this time. I am very sorry that I made you feel uncomfortable during your stay. In addition, we would like to apologize again for the inconvenience caused during the check-in process. We will continue to review our services and train our staff so that all customers can be satisfied. Thank you for your continued support.

8/10 Good

Noriyoshi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from フロント担当:井上 on Nov 14, 2022
この度はホテルエイチツー長崎にご宿泊頂き誠にありがとうございます。お忙しい中投稿下さり感謝申し上げます。またご縁がございましたらぜひご利用くださいませ。

10/10 Excellent

Ryosuke, matsudoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Tadanao

Stayed 1 night in Apr 2022
Response from フロント担当:井上 on May 7, 2022
この度はホテルH2長崎にご宿泊頂きありがとうございます。高い評価をしていただき嬉しく思います。またのご利用お待ちしております。

10/10 Excellent

keiichi, Toronto

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from フロント担当:野田 on Apr 25, 2022
この度はご宿泊頂きまして誠にありがとうございました。 合わせまして、お忙しい中ご投稿ありがとうございました。 またお目にかかれる日をお待ちしております。

8/10 Good

Bradley

Stayed 1 night in Mar 2022

8/10 Good

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from フロント 瀬戸口 on Oct 11, 2021
ご投稿ありがとうございました。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff and the facilities was excellent. We had a great stay!
Stayed 1 night in Apr 2021
Response from Hotel H2 NAGASAKI Ikegami on May 5, 2021
Thank you for sharing your experience here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. Once again, we would like to express our sincere thanks for choosing our place.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. Great staff and great location.
Stayed 2 nights in Mar 2021
Response from HOTEL H2 NAGASAKI on Mar 18, 2021
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from フロント 富永 on Jan 2, 2021
この度はホテルH2長崎へご宿泊下さり、誠にありがとうございます。高評価までいただき、スタッフ一同大変喜んでおります。また機会がございましたら、是非ホテルH2長崎をよろしくお願いいたします。

10/10 Excellent

Frances

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from フロント 富永 on Oct 19, 2020
この度はホテルH2長崎にご宿泊下さり誠にありがとうございます。最高の評価を頂き重ねてお礼申し上げます。今後もお客様に快適にお寛ぎ頂ける空間や接客サービスを提供できるよう精進して参ります。またお目にかかれます日をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean very posh
Stayed 2 nights in Mar 2020
Response from Hotel H2 Nagasaki on Apr 2, 2020
Thank you for your staying our hotel, and we appreciate for your review. We were glad to hear that you could stay comfortable with here. We hope you will visit Nagasaki again someday, and also we are looking forward to seeing you next time. Regards, Takahashi

8/10 Good

CARL MICHAEL

Stayed 4 nights in Feb 2020
Response from hotel H2 nagasaki on May 2, 2020
Thank you for staying at our hotel and taking your time to rate us. We will work hard to meet your expectations and make you more satisfied. We hope to see you again in Nagasaki. Please take care of yourself. Kind regards, hotel H2

10/10 Excellent

Minwoo, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping strip, can easily drop off purchased goods halfway. Actually not far from spots like Art Museum, Spectacles Bridge, Chinatown (around 20min walk average) and eating options. Hotel is very new still after 2 months of opening, nice fireplace at the terrace, can grab free coffee and sit and chat there. Staff were very friendly, always willing to help, helped with making restaurant reservations too.
Stayed 2 nights in Feb 2020
Response from hotel H2 on Feb 16, 2020
Dear Minwoo, Thank you for your kind review and your great rating. We truly appreciate that you took the time to share your feedback. We're glad to hear you found our place very convenient and that you had a nice stay with us. We're looking forward to seeing you again in Nagasaki. Best regards, Minami Natsuaki

8/10 Good

CO LTD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from hotel H2 on Jan 27, 2020
Thank you for having stayed with us and for taking the time to rate your experience. We hope to see you again in Nagasaki. Kind regards, hotel H2

8/10 Good

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from フロント担当:野田 on May 24, 2024
この度はホテルエイチツー長崎へのご予約誠にありがとうございます。お忙しい中、ご評価いただき大変光栄でございます。今後もお客様のために精一杯精進に努めて参ります。またお目にかかれますこと心よりお待ちしております。

8/10 Good

Yuka

Liked: Cleanliness, staff & service, amenities
バーの雰囲気が好き❤️
Stayed 1 night in May 2024
Response from フロント担当:井上 on May 19, 2024
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。長崎のお酒を取り扱っておりますバーkakuuchiを気に入っていただけたよで嬉しく思います。またご縁がございましたらぜひご利用くださいませ。

8/10 Good

namiko

Liked: Staff & service
Stayed 2 nights in May 2024
Response from フロント:廣瀨 on May 18, 2024
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。お忙しい中、高い評価いただき感謝申し上げます。

10/10 Excellent

ヒデトシ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切に対応してくれた
Stayed 1 night in May 2024
Response from フロント担当:井上 on May 16, 2024
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうます。高評価並びにスタッフへのお言葉感謝申し上げます。少しでもお客様の楽しい旅のお手伝いができたのなら嬉しく思います。またご縁がございましたらぜひご利用くださいませ。

10/10 Excellent

Sukyeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
나가사키역과도 가깝고 메가네바시, 구라바엔 등 주요 관광지에 갈 수 있는 교통편도 매우 근접하여 편리했습니다. 방의 컨디션은 물론이고 대욕장도 쾌적하고 좋았어요!!
Response from Front desk: Matsuo on May 13, 2024
이용해 주셔서 감사합니다!나가사키 역과 가깝고 메가네바시, 구라바엔 등 주요 관광지로의 접근성이 편리하다는 점을 감사히 여깁니다. 또한 객실 컨디션과 대욕장에 대해 만족하셨다는 소중한 의견을 주셔서 감사합니다!고객님의 편안한 숙박을 위해 최선을 다하고자 합니다. 다음에도 고객님을 다시 맞이할 수 있도록 노력하겠습니다. 다시 한 번 이용해 주셔서 감사드립니다!

8/10 Good

Naoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
 料金がリーズナブルで清潔感もあり  とても満足できました。
Stayed 1 night in May 2024
Response from フロント担当:城田 on May 10, 2024
このたびは、ホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。価格や館内に関するお褒めのお言葉ありがとうございます。お客様のお言葉を励みに私共一同より良いサービスの提供に向け精進いたします。またお会いできることを楽しみにしております。

10/10 Excellent

Mikiko

Stayed 1 night in May 2024

8/10 Good

masahito

Stayed 1 night in May 2024

10/10 Excellent

Hidenori

Stayed 2 nights in May 2024
Response from フロント:松尾 on May 25, 2024
この度はホテルエイチツー長崎をご利用いただきありがとうございます。また嬉しいフィードバックに感謝申し上げます。またのお越しをお待ちしております。ありがとうございました。

8/10 Good

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities
キレイでした
Stayed 1 night in Apr 2024
Response from フロント担当:野田 on May 3, 2024
この度はホテルエイチツー長崎へのご宿泊誠にありがとうございます。綺麗でしたとのお言葉大変嬉しく思います。当ホテルでは日頃から、清掃等丁寧に取り組んでおり、よりお客様に快適にお過ごし頂けるよう心掛けております。今後もより良いホテルを目指し精進して参りますので何卒宜しくお願い致します。お忙しい中、ご投稿くださりありがとうございました。またお目にかかれます事心よりお待ちしております。

8/10 Good

セツコ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長崎初めての宿泊。 セキュリティが厳しので、何度もカードキーをタッチするのが、少し面倒でした。朝食のパンは、冷めてても美味しかったです。
Stayed 1 night in Apr 2024
Response from フロント担当:井上 on Apr 30, 2024
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。ご宿泊者様達が安心して過ごしていただけるように、ルームキーがないと他の階に行けないようになっておりますので、お手数をおかけしますがご理解いただけますと幸いでございます。自家製パンを使用したサンドイッチビュッフェは美味しく召し上がっていただけたようで嬉しく思います。お忙しい中、投稿くださりありがとうございました。

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が良い
Stayed 1 night in Apr 2024
Response from フロント担当:野田 on Apr 25, 2024
この度はホテルエイチツー長崎へのご宿泊誠にありがとうございます。「大浴場が良い」とのお言葉大変光栄でございます。当ホテルの大浴場は、たくさんのお客様にお褒めをいただいております。今後もより一層お気に入りいただけるよう精進に努めてまいります。お忙しい中、ご投稿くださりありがとうございました。またお目にかかれます事お待ちしております。

8/10 Good

Yuri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
空港バスの停車場からも近く、市内観光にも便利な場所でした。 商店街にも近いです。 また、ホテルも新しく綺麗で良かったです。
Stayed 2 nights in Mar 2024
Response from フロント担当:野田 on Apr 24, 2024
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。当ホテルは、ちょうど市街地の中心部に位置しておりますので、確かに観光はしやすくなっているかと思います。ホテル自体につきましても、キレイで良かったとのこと光栄です。今後もより良いホテルを目指し精進に努めて参ります。お忙しい中、ご投稿下さり誠にありがとうございました。またお目にかかれますこと心よりお待ちしております。

4/10 Poor

Tanaka

Traveled with partner
Disliked: Amenities, property conditions & facilities
湯船が付いていない 化粧が暗いのでやりにくいです
Stayed 2 nights in Apr 2024
Response from フロント担当:陳 on Apr 22, 2024
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。貴重なお時間でご評価とご意見を下さり誠にありがとうございます。当ホテルは全室湯船の備え付けがなく、シャワールームのみの造りとなっております。ご希望の方は11階大浴場をご利用いただく形となっておりますが、お客様にご不便おかけした事、大変申し訳ございません。また、照明の明るさに関する貴重なご意見誠にありがとうございます。お客様のご要望にお応えできるよう館内の改善に努めてい参ります。お忙しい中、ご評価いただきありがとうございました。

10/10 Excellent

Kyoji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from フロント担当:井上 on Apr 22, 2024
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。高評価いただき感謝申し上げます。少しでもゆっくりと過ごしていただけたのなら幸いでございます。またご縁がございましたらぜひご利用くださいませ。

10/10 Excellent

??

Stayed 1 night in Apr 2024
Response from フロント:松尾 on May 9, 2024
この度はホテルエイチツー長崎のご利用ありがとうございます。お忙しい中、高評価いただき感謝申し上げます。

10/10 Excellent

ジュンコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from フロント担当:陳 on Apr 20, 2024
この度はホテルエイチツー長崎にご宿泊いただき誠にありがとうございます。お忙しい中、素晴らしいご評価を下さり大変嬉しく思います。お客様にご満足いただけるサービスを提供でき、嬉しい思いでございます。また機会がありましたらホテルエイチツー長崎をご利用くださいませ。心よりお待ちしております。