Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Mysuru. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We deeply regret for the inconvenience caused to you during your stay and we assure you that each of your feedback would be taken with utmost care immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kanchan Kumar Front Office Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Mysuru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin Malhotra General Manager

お客様、 Grand Mercure Mysuruのご滞在に関するご意見は大変ありがとうございます。 肯定的なフィードバックを受けることは常に喜びです。 私はあなたのコメントを私たちのチームと共有します。 私は、このフィードバックが私たちのサービスの質を絶え間なく向上させるよう努めているように、私たちのスタッフ全員に励ますものと確信しています。 あなたの経験を共有してくれてありがとう、そしてあなたの次の訪問が以前のものと同じくらい楽しいものになることを願っています。 敬具、 Sachin Malhotra ゼネラルマネージャー

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Mysore.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest, At the onset I would like to apologise for the inconvenience caused to you and thank you for sharing the detailed feedback.We take guest feedback very seriously and ensure that we investigate our valued guest’s comments and utilize the learning for improving internal processes. I assure you that corrective actions has been immediately taken to avoid the same in future to keep our promise of delivering exemplary services at Grand Mercure Mysore.However please take this as an one off incident and hope you will not let this mar the overall experience and give us an opportunity to serve you again. It would be our pleasure to welcome you back to Grand Mercure and use that opportunity to mend the experience and create delightful memories for you. Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for your stay with us during your recent visit to Mysuru. We are glad that you had a comfortable stay with us and have noted your feedback with areas of improvement. We assure you that corrective actions have been taken to enhance our guest experiences.Look forward to serve you again soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Mysore.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Mysore.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest, At the onset I would like to apologise for the inconvenience caused to you and thank you for sharing the detailed feedback.We take guest feedback very seriously and ensure that we investigate our valued guest’s comments and utilize the learning for improving internal processes. I assure you that corrective actions has been immediately taken to avoid the same in future to keep our promise of delivering exemplary services at Grand Mercure Mysore.However please take this as an one off incident and hope you will not let this mar the overall experience and give us an opportunity to serve you again. It would be our pleasure to welcome you back to Grand Mercure and use that opportunity to mend the experience and create delightful memories for you. Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you very much for sharing this great review of your recent stay at Grand Mercure Mysore!. We are thrilled that you had a great experience dining at our hotel and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience.The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review and we look forward to serving you again in the near future. In the meantime, please keep safe and be well.Kind regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you very much for sharing this great review of your recent stay at Grand Mercure Mysore!. We are thrilled that you had a great experience dining at our hotel and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience.The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review and we look forward to serving you again in the near future. In the meantime, please keep safe and be well.Kind regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Mysore.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Hemasundar,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,John SURENDRANATHGeneral ManagerGrand Mercure Mysore

Dear Guest,Kindly note that as a process for reservation guarantee the card on file is validated with the booking amount. Please do advise and share the billing amount and invoice at ( Kanchan.kumar@accor.com) which as per you has been charged excess. We have checked the same from our end and the billing shows correct as per voucher.RegardsKanchan KumarFront Office Manager

Dear Guest,Thank you very much for sharing this great review of your recent stay at Grand Mercure Mysore!. We are thrilled that you had a great experience dining at our hotel and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience.The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review and we look forward to serving you again in the near future. In the meantime, please keep safe and be well.Kind regards,Sunaina ManerkerGeneral ManagerGrand Mercure Mysore

Dear Guest, At the onset I would like to apologise for the inconvenience caused to you and thank you for sharing the detailed feedback.We take guest feedback very seriously and ensure that we investigate our valued guest’s comments and utilize the learning for improving internal processes. I assure you that corrective actions has been immediately taken to avoid the same in future to keep our promise of delivering exemplary services at Grand Mercure Mysore.However please take this as an one off incident and hope you will not let this mar the overall experience and give us an opportunity to serve you again. It would be our pleasure to welcome you back to Grand Mercure and use that opportunity to mend the experience and create delightful memories for you. Best Regards,Sunaina Sharma ManerkerGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking time out to review us and we are delighted to read your wonderful feedback.Set amidst the cultural capital of Karnataka, Grand Mercure Mysore has the perfect blend of traditional and contemporary which makes it a perfect setting for exploring this rich and diverse city.We are so grateful for your appreciation of the staff and facilities and am glad that you enjoyed every aspect of your stay with us. We feel humbled by your kind appreciation of the overall property.We look forward to welcoming you back again soon.Best Regards,Sunaina Sharma ManerkerGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you very much for sharing this great review of your recent stay at Grand Mercure Mysore!. We are thrilled that you had a great experience dining at our hotel and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience.The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review and we look forward to serving you again in the near future. In the meantime, please keep safe and be well.Kind regards,Sunaina ManerkerGeneral ManagerGrand Mercure Mysore

Dear Sushma,Thank you very much for sharing this great review of your recent stay at Grand Mercure Mysore!. We are thrilled that you had a great experience dining at our hotel and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience.The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review and we look forward to serving you again in the near future. In the meantime, please keep safe and be well.Kind regards,Sunaina ManerkerGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you very much for sharing this great review of your recent stay at Grand Mercure Mysore!. We are thrilled that you had a great experience dining at our hotel and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience.The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review and we look forward to serving you again in the near future. In the meantime, please keep safe and be well.Kind regards,Sunaina ManerkerGeneral ManagerGrand Mercure Mysore

Dear Gustavo, At the onset I would like to apologise for the inconvenience caused to you and thank you for sharing the detailed feedback.We take guest feedback very seriously and ensure that we investigate our valued guest’s comments and utilize the learning for improving internal processes. I assure you that corrective actions has been immediately taken to avoid the same in future to keep our promise of delivering exemplary services at Grand Mercure Mysore.However please take this as an one off incident and hope you will not let this mar the overall experience and give us an opportunity to serve you again. It would be our pleasure to welcome you back to Grand Mercure and use that opportunity to mend the experience and create delightful memories for you. Best Regards,Sunaina Sharma ManerkerGeneral ManagerGrand Mercure Mysore

Dear Guest,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sunaina Sharma ManerkerGeneral ManagerGrand Mercure Mysore

Dear Winfried,Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Sunaina Sharma ManerkerGeneral ManagerGrand Mercure Mysore

Dear Jongjin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.We have noted your shared feedback in regards to cleanliness and assure you of corrective measures on the same.Best Regards,Sunaina Sharma ManerkerGeneral ManagerGrand Mercure Mysore