Dear Mikoto,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your review.We are very happy to know that the diversity of our buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights.Approaching reception and letting them know of the noise another room would have been assigned to you upon availability. When visiting us again please make sure our staff is notified of your preferences. Looking forward to having you with us again soon. Sunny regards, JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. Thank you for taking the time to review your short stay with us. We are very happy to read that you felt at ease and that you enjoyed the tranquility of our Aduls Only Hotel. This is really one of the things that we try to achieve. We are also pleased to read that you chose to highlight our magnificent location near the airport, just 500 metres from the beach. What’s more, the great public transport facilities nearby make a stay even more agreeable. It takes so little time to get to the airport by public bus! With best wishes, JS Hotels Team

Dear Niccha, first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoyed the tranquility of our Aduls Only Hotel. This is really one of the things that we try to achieve. Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. We are truly sorry that you would have preferred a bigger room. Please take into account that only for a small additional fee it is possible to enjoy your stay in a double room, suite or a fantastic room with a big terrace and sea view. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, the entire JS Hotels team

Dear Guest, first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoyed the tranquility of our Aduls Only Hotel. This is really one of the things that we try to achieve. Also, we are very happy to know that the diversity of our buffet - especially our rice options - has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights. Please be assured that we have shared your kind comments with the team especially our Food and Beverage Operations Manager with regards to the amazing food to which they were all pleased. With best wishes, the entire JS Hotels Team

Dear Maimi, first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoyed the tranquility of our Aduls Only Hotel. This is really one of the things that we try to achieve. Also, we are very happy to know that the diversity of our buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights. Please next time report any issue i.e. kettle to our staff at the reception desk. They would have been very happy to assist you with anything you may need. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, JS Hotels Team

Dear vMary Lee,we're thrilled to hear that you enjoyed our pool and spa facilities! We're proud to offer a wide range of options to help our guests relax and unwind, and we're glad that you took advantage of them.We believe that self-care and relaxation are an important part of any vacation, and we're happy to provide our guests with a variety of free amenities to enhance their experience. From our pools to our spa facilities, we're committed to helping our guests feel their best.Thank you for choosing JS Hotels, and we hope to have the opportunity to welcome you back again soon.Sunny regards,the entire JS Hotels Team

Dear James,Thank you for sharing your positive feedback! We're thrilled to hear that our location was convenient for you, especially with the airport nearby. We're also glad that you enjoyed the variety of restaurants and bars in the area.We're committed to providing our guests with a comfortable and convenient stay, and it sounds like we hit the mark for you. Thank you for choosing JS Hotels!Kind wishes,The entire JS Hotels Team

Liebe Sabine,vielen Dank für Ihren tollen Kommentar über unser JS Hotel. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und natürlich besonders über Ihre freundliche Bewertung.Es wäre uns eine große Freude, Sie recht bald wieder in unserem JS Hotel willkommen zu heißen. Freundliche GrüßeIhr JS Hotels Team

Thank you for your perfect evaluation of your stay with us dear Emma.Kind regards,JS Hotels Team

Dear Guest,thank you for sending in your review here on Expedia.It gives us great pleasure to learn that you have enjoyed our JS Palma Stay Hotel experience with highlights including the prime location of the hotel.We hope you will honour us again soon! With sunny greetings from Mallorca!Sincerely,JS Hotels Team

Lieber Gast,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback hier bei Expedia mitzuteilen. Wir freuen uns zu hören, dass Ihnen das Essen sowohl beim Frühstück als auch beim Abendessen gefallen hat und dass Ihnen der einladende Poolbereich gefallen hat.Wir entschuldigen uns für die Unannehmlichkeiten, die durch das Heizungsproblem in Ihrem Zimmer und die kalten Temperaturen im gesamten Gebäude entstanden sind. Seien Sie versichert, dass wir diese Anliegen angehen werden, um zukünftig für unsere Gäste einen angenehmeren Aufenthalt zu gewährleisten.Hinsichtlich des Spa-Bereichs bedauern wir die Probleme mit den Duschen und dem Mangel an Aufbewahrungsmöglichkeiten. Wir werden diese Angelegenheiten prüfen und geeignete Maßnahmen ergreifen, um die Einrichtungen zu verbessern.Vielen Dank, dass Sie uns auf diese Angelegenheiten aufmerksam gemacht haben, und wir hoffen, dass wir die Gelegenheit haben, Sie in Zukunft zu einem angenehmeren Aufenthalt begrüßen zu dürfen.Sollten Sie uns wieder einmal besuchen, kommen Sie bitte während Ihres Aufenthaltes mit sämtlichen Anliegen auf uns zu, denn nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns verbringen. Herzliche GrüßeIhr Team von JS Hotels

Liebe Annika,herzlichen Dank für Ihre freundlichen Worte und Ihre außerordentlich gute Bewertung!  Es freut uns sehr zu hören, dass Sie sich bei uns so wohlgefühlt haben und dass Sie rundum zufrieden waren. Für uns ist es schön zu wissen, dass wir auf dem richtigen Weg sind. Alle unsere Mitarbeiter*innen arbeiten täglich daran unseren Gästen einen ganz besonders persönlichen und freundlichen Service zu bieten.   Wir hoffen, Sie beehren uns bald wieder!  Sonnige Grüße Ihr JS Hotels Team

Lieber Reinhard,vielen Dank für Ihre Bewertung.Wir hoffen, Sie beehren uns bald wieder!  Sonnige Grüße Ihr JS Hotels Team

Dear Melinda,it was our pleasure to welcome you at our JS Hotel! Thank you so much for your kind words. See you next time!With kind regardsthe entire JS Hotels Team

Dear Jennifer,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your positive review.We are very pleased to read that you enjoyed wonderful days of rest and relaxation at our JS Hotel.We hope to be able to welcome you again soon.Yours sincerely, the entire JS Hotels Team

Dear Gina,we're delighted to hear that you found our team friendly and our facilities lovely. Thank you for your review here!However, we're sorry to learn that the Caesar salad didn't meet your expectations. Your feedback is valuable to us, and we'll certainly look into improving the quality of our salads. We hope you'll give us another chance to exceed your expectations in the future.With kind regards,the entire JS Hotels Team

Lieber Gast,herzlichen Dank für ihr positives Feedback.Bitte besuchen Sie uns recht bald wieder in Palma de Mallorca!Beste GrüßeIhr JS Hotels Team

Liebe Brigitte,herzlichen Dank für Ihr lobendes Feedback!Es freut uns sehr zu lesen, dass Sie von unserer ausgezeichneten Küche beeindruckt waren und dass unser Team überaus freundlich und gut gelaunt war. Ihr Lob ist eine tolle Bestätigung für unser Team, das sich stets bemüht, allen unseren Gästen den bestmöglichen Service zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut einen angenehmen Aufenthalt zu bereiten. Sonnige Grüße Ihr JS Hotels Team.

Liebe Hildegard,herzlichen Dank für Ihre netten Worte und dafür, dass Sie die Aspekte hervorgehoben haben, die Ihnen während Ihres Aufenthalts bei uns besonders gefallen haben! Wir freuen uns, dass Sie unsere tolle Lage, unser freundliches Team und die Gastronomie genossen haben. Ihre Zufriedenheit mit dem Preis-Leistungs-Verhältnis wird sehr geschätzt. Wir können es kaum erwarten, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenIhr JS Hotels Team

Dear Ashwin,thank you for your kind words! We are delighted to hear that you had an excellent experience at our JS hotel and appreciated our hospitality. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay at our JS Hotel in Mallorca.Best wishes,the entire JS Hotels Team

Liebe Julia,vielen Dank, dass Sie sich die Zeit genommen haben unser JS Hotel nach Ihrem Aufenthalt zu bewerten. Wir freuen uns, dass Sie Ihren Urlaub mit Ihrem Hund bei uns genossen haben und besonders, dass Sie unser freundliches Team so betonen. Es ehrt uns immer wieder sehr, wenn unsere Gäste unser Verständnis von Service und Qualität so nah erleben und dies auch gern weitersagen.Gern geben wir Ihr Lob an unsere Mitarbeiter*innen weiter.Herzliche Grüße von MallorcaIhr JS Hotels Team

Dear Eliška,thank you for your kind recommendation! We're thrilled to read that you had a positive experience at our JS Hotel and that you recommend us to travellers.Your satisfaction is our top priority, and we're delighted that you enjoyed your stay with us. We look forward to welcoming you back in the future and continuing to provide excellent service.Best regards,JS Hotels Team

Dear Elisabeth,thank you for highlighting the convenient location of our hotel, just minutes away from the beach and a short walk to the bus stop for easy access to Palma and the airport. We're delighted to hear that you found our location convenient for your travels. We strive to provide our guests with a comfortable and enjoyable stay, and we're glad that our proximity to key attractions met your expectations. We look forward to welcoming you back to JS Hotels for another wonderful stay in the future!Kind regardsJS Hotels Team

Dear Christopher,how nice to receive your kind feedback and see what a great time you had on holiday while staying with us. Wonderful to hear you had lovely stay! We are already really looking forward to welcoming you on your next stay with us. Best wishes, JS Hotels Team

Estimada Rocio,nos alegra mucho saber que tu experiencia en nuestro JS Hotel fue perfecta. Gracias por compartirlo! Esperamos verte de nuevo en JS Hotels para futuras estancias igualmente excelentes. Muy atentamente,todo el equipo de JS Hotels

Dear Guest,how lovely to receive your feedback and see what a great time you had on holiday while staying with us. Every day is a new and exciting challenge for us based on providing our guests with the feeling of staying at another home from home. Our highly motivated and competent team ensures that our service provides special holidays, as well as our hotel's great location.Best wishes, JS Hotels Team

Dear Elaine,thank you for your positive review. We are delighted to know that we fulfilled your expectations!It would be our absolute pleasure to welcome you back in the near future. Kind regards, JS Hotels Team

Dear Sarah,thank you for your kind feedback!We are already looking forward to having you back again in the near future.Best wishes,JS Hotels Team

Dear Andrew,we greatly appreciate you for taking the time to provide us such in-depth feedback regarding your experience with us, and we are very very sorry to learn that a couple of things were not up to par with your expectations during your visit. Your comments are of great importance to us and help us to adapt our service to the needs of our guests as much as possible.Naturally we are also terribly disappointed that our staff members at reception did not demonstrate the usual level of hospitality and friendliness which we pride ourselves with. We have shared your feedback with the team.We wish you all the best and send you kind regards,the entire JS Hotels Team

Liebe Marisa,vielen Dank für Ihren Kommentar über unser JS Hotel. Wir möchten, dass Sie wissen, dass wir uns absolut in Sie hineinfühlen und Ihre Präferenz für eine ruhige Unterkunft zu schätzen wissen. Was die Lärmbelästigung angeht, haben Sie bedauerlicherweise nicht unsere Kolleg*innen an der Rezeption informiert, da wir je nach Belegung Ihnen ein anderes Zimmer hätten anbieten können.Es tut uns auch leid zu erfahren, dass Ihnen die Lage unseres Hotels nicht gefallen hat. Wie Sie schon erwähnten, liegt es in der Nähe des Flughafens und normalerweise ist es genau das, was unsere Gäste daran mögen, weil es bedeutet, dass sie nur eine sehr kurze Anfahrt zum Hotel haben.Wir wünschen Ihnen alles Gute!Mit sonnigem GrußIhr JS Hotels Team

Dear Guest,we very much appreciate you taking the time to provide us with such detailed feedback about your stay, and we are very sorry to read that several things throughout your stay did not meet your expectations. We will most certainly take your comments into consideration in order to improve our service. We are very sorry for any inconvenience these aspects may have caused. Please accept our sincerest apologies.We also apologize for not answering in your own language and are replying in an international language so as to make ourselves understood.Kind wishes, JS Hotels Team

Dear Lena,thank you so much for sending in a review. It is such a boost to morale to all, when we receive such positive feedback like yours.Wonderful to hear you had an excellent stay with us!However, we do apologize for not answering in your own language and are replying in an international language so as to make ourselves understood.We thank you for booking with us and for your kind comments; we are already really looking forward to welcoming you on your next stay with us. Best wishes, JS Hotels Team

Dear Simon,thank you so much for your friendly review and the photo!!!We are very pleased to read that you enjoyed wonderful days of rest and cycling on this beautiful island. Thank you for your lovely feedback about our breakfast selection. We always strive to make sure that we cater for all dietary needs and tastes by providing plenty of delicious options.We hope to be able to welcome you again soon.Yours sincerely, the entire JS Hotels Team

Dear Susan,thank you very much for your kind comment! We are very pleased that you spent such a pleasant holiday with us.We are absolutely flattered that you would consider to come back.We are proud and very happy to learn that you have fond memories of your stay with us and hope that you will visit us again soon.Yours sincerely, the entire JS Hotels Team