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Reviews of The Coach House Suffolk

3 out of 5
The Coach House Suffolk
Chapel Road, Carlton Colville, Lowestoft, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 312 reviews" "
Rating 8 - Good. 82 out of 312 reviews" "
Rating 6 - Okay. 18 out of 312 reviews" "
Rating 4 - Poor. 9 out of 312 reviews" "
Rating 2 - Terrible. 4 out of 312 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs Corlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very friendly and helpful staff. Room beautiful
Stayed 1 night in May 2024
Response from Coach House Team on May 20, 2024
Thank you for your review Corlina. We are delighted that you enjoyed your stay and we hope to welcome you back to the Coach House soon!

10/10 Excellent

Gaynor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, the staff are wonderful, friendly, helpful and knowledgeable. The room and large and had everything we needed. We ate in the restaurant and the food was delicious and really good value for money. The breakfast was just as good. I wouldn’t hesitate to stay here again.
Stayed 1 night in May 2024
Response from Coach House Team on May 15, 2024
Thank you for your lovely review Gaynor. We are delighted that you enjoyed your stay at The Coach House Suffolk and we look forward to welcoming you back again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Coach House Team on May 11, 2024
We are glad you enjoyed your stay James!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Coach House team. on Apr 22, 2024
Hello Michael, Thank you for staying with us and for the great review. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Mar 2024
Response from The Coach House team. on Apr 22, 2024
Hello Denise, Thank you for staying with us and for the great review. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

martha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming
Stayed 4 nights in Mar 2024
Response from The Coach House team. on Apr 22, 2024
Hello Martha, Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made a positive effort to make us feel at home.Food excellent.Would go back with no hesitation when in area.
Stayed 1 night in Mar 2024
Response from The Coach House team. on Apr 22, 2024
Hello Richard, Thank you for staying with us and for the great review - much appreciated. We hope to see you again when you are next visiting the area. Best wishes, the Coach House team.

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent two night stay. Room and hotel spotlessly clean. Beds comfortable. Staff were very friendly and went the extra mile to make our stay amazing. We did find there are no usb plugs in the room and an adapter had to be used. Also the plugs at the bedside were hidden behind the furniture.
Stayed 2 nights in Feb 2024
Response from The Coach House team. on Apr 22, 2024
Hello Valerie, Thank you for staying with us. We really appreciate your kind review and feedback which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived for check in and the man sorry didnt get his name was very friendly and showed us to our room then later i went down to reception as our bathroom heater was not working and the bathroom was to cold for me. He went out of his way and found us a heated to put into the bathroom to warm it up so we could then shower. Breakfast was very nice the only thing that let it down was the sausage it was not very good quality.
Stayed 2 nights in Feb 2024
Response from The Coach House team. on Feb 29, 2024
Hello Gary, Thank you for staying with us and for the great review - much appreciated. We are pleased to hear you enjoyed your stay and we hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 3rd time of staying at this hotel, honestly everyone is so lovely, friendly and kind. The rooms are so clean
Stayed 4 nights in Feb 2024
Response from The Coach House team. on Feb 29, 2024
Hello Tiffany, Thank you so much for staying with us again and for the great review - we really appreciate your kind words which we will share with the team. We hope to see you again soon. Best wishes, the Coach House team.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, great room and the staff are brilliant
Stayed 1 night in Jan 2024
Response from The Coach House team. on Feb 11, 2024
Hello Peter, Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Amy

Stayed 1 night in Aug 2023
Response from The Coach House team. on Feb 11, 2024
Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Sharon

Stayed 1 night in Jan 2024
Response from The Coach House team. on Feb 11, 2024
Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Kevin

Stayed 1 night in Jan 2024
Response from The Coach House team. on Jan 18, 2024
Thank you for the great review Kevin. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable, friendly experience
We felt very welcomed and well looked after. The room was super comfortable, very nice bed, quality bedding and linen. Nice breakfast. So quiet. Would recommend.
Stayed 1 night in Jan 2024
Response from The Coach House team. on Jan 18, 2024
Hello Jonathon, Thank you for staying with us and for the great review. We really appreciate your kind comments which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Sandra

Stayed 1 night in Jan 2024
Response from The Coach House team. on Jan 18, 2024
Thank you for the great review Sandra - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed on the 29-12-2023 very welcoming nice lodge room clean warm very comfortable. Good service food great will return😎😀👍
Stayed 1 night in Dec 2023
Response from The Coach House team. on Jan 18, 2024
Hello Steve, thank you for staying with us and for the great review. We are pleased to hear you enjoyed your stay and we hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW! Excellent, Top hotel, Breakfast fantastic.
I've stayed here approx 6 or 7 times over the last year, its always a 5 star experience. Its a beautiful place set back from a road (not a busy road). Its always exceptionally clean and tidy. Staff are always so welcoming, friendly and helpful. The full English breakfast is fantastic, always hot. I always try and stay here when I'm up visiting family and hope to stay again in Feb 2024.
Stayed 2 nights in Dec 2023
Response from The Coach House team. on Dec 29, 2023
Hello Gary, Thank you for staying with us and for the lovely review. We really appreciate your kind words and will share this with the team. We hope to see you again in February. Best wishes, the Coach House team.

10/10 Excellent

Windcat Workboats

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Coach House team. on Dec 29, 2023
Thank you for staying with us and for the great review - much appreciated. Best wishes, the Coach House team.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Thank you for staying with us and for the great review - much appreciated. Best wishes, the Coach House team.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Thank you for staying with us and for the great review - much appreciated. Best wishes, the Coach House team.

10/10 Excellent

Paquita

Liked: Property conditions & facilities, room comfort
Lovely dog friendly hotel
Lovely stay, staff very friendly and helpful, breakfast very nice, ate in the bar, excellent value and dog friendly. Would definitely stay again.
Stayed 3 nights in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay
Stayed 1 night in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Thank you for staying with us and for the great review - much appreciated. Best wishes, the Coach House team.

10/10 Excellent

Shelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and relaxing.
I had a lovely stay at the coach house. For the value for money I was really surprised at the high standard. It felt like a beautiful boutique hotel which was so nice to have since I was travelling for work. I was performing in a theatre show at the marina theatre so the location was great too, I was able to check in early. The breakfast had a brilliant variety and high standard and service. All in all a very relaxing time working.
Stayed 1 night in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Hello Shelly, Thank you for staying with us and for the great review. We are pleased to hear you enjoyed your stay and we hope to welcome you again soon. Best wishes, the Coach House team.

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfortable bed and pillows, spotlessly clean, breakfast good, lovely bar area and friendly staff
Stayed 1 night in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Hello Emma, Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

8/10 Good

Martin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Cooked food was excellent for both breakfast and dinner.
Stayed 6 nights in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Hello Martin, Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

6/10 Okay

Ingrid

Liked: Staff & service, room comfort
Great assets are Faye & Rosie
There are key staff at The Coach House who are amazing - Faye, Rosie, Phillip, Louise. Great advisors on what to see and where to go in the local Region and all were wonderful recommendations. But i did find Dinner Service a little discombobulated on Saturday. The Bar/Restaurant team seemed a little overwhelmed with the busyness of the evening and there was only one person who was giving directive. It took over 20 mins to orderr food even after the chap came to take my order, but because I had to remind him to book in dinner reservation, he didn't come back, so I had to go to bar to order. A few areas for improvement - heating not working on some of the coldest nights so far this year - no heating turned on in the Dining Room during evening service, so need to wrap up warm - broken inner door handle on the Manor Room - broken shower dial - dusty radiators and cobwebs hanging from light fittings abd coving - initial request for additional flat sheet not fulfilled, so had to request again and remake bed to fit it in - moved the green velvet couch slightly and one of the legs was left behind, so obviously was already broken With a few refurbishments, this place would be wonderful.
Stayed 3 nights in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Hello Ingrid, Thank you for staying with us and for your review, we really appreciate your feedback which we will share with the team. We hope to welcome you again so we can share our progress with you. Best wishes, the Coach House team.

10/10 Excellent

Charlotte

Stayed 1 night in Nov 2023
Response from The Coach House team. on Dec 29, 2023
Thank you for staying with us and for the great review - much appreciated. Best wishes, the Coach House team.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly! Had a evening meal there, which was excellent. Room very clean & bed comfortable. Overall very enjoyable overnight stay.
Stayed 1 night in Oct 2023
Response from The Coach House team. on Nov 9, 2023
Hello Robert, Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We had a 2 night stay. The previous good reviews were spot on. All the staff were very friendly and helpful. Great breakfasts. We ate dinner there one night too, which was decent. Good choice of wines at reasonable prices. Very spacious room and comfortable bed. Dog friendly hotel. Local pubs were impressive too.
Stayed 2 nights in Oct 2023
Response from The Coach House team. on Nov 9, 2023
Hello Michael, Thank you for staying with us and for the great review. We are so pleased to hear you enjoyed your stay and will share your kind comments with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the minute we checked in, until we left, all the staff were really friendly, and helpful. This makes such a difference to any trip away. A spacious, clean bedroom, tasty food added to our break away. No shortage of places to walk with both the broads and sea being only a short drive away
Stayed 2 nights in Oct 2023
Response from The Coach House team. on Nov 9, 2023
Hello Annette, Thank you for staying with us and for the great review. We really appreciate your kind comments which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Coach House team. on Nov 9, 2023
Thank you for the great review Richard - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

DARREN

Stayed 1 night in Oct 2023
Response from The Coach House team. on Nov 9, 2023
Thank you for the great review Darren. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Roger

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coach house in Suffolk just on the edge of Lowestoft was a delightful place for our stay. They were dog friendly which was a plus as we were travelling with our dog, but it turned out to be one of the best places we’ve ever stayed at! Great property- very quiet in the main house , we had a family suite with a very comfy bed ( choice of hard or soft pillows!) great breakfast & extremely happy and friendly staff that helped to make the stay a pleasure! I had read great reviews on Expedia so imagined it would be good - but it surpassed my expectations. I would definitely return ( which is something I don’t always think!) Great job!
Stayed 3 nights in Sep 2023
Response from The Coach House team. on Nov 9, 2023
Hello Roger, Thank you for staying with us and for the great review. We really appreciate your kind comments which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing my wife and I didn't like about this hotel. The staff were all very polite and helpful. The food was top quality and the facilities excellent. This was one of the best value for money hotels we've ever stayed in and expect to return.
Stayed 3 nights in Sep 2023
Response from The Coach House team. on Nov 9, 2023
Hello David, Thank you for staying with us and for the great review. We are so pleased to hear you enjoyed your stay and we hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Doreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next door to a transport museum, though this wasn't open during our stay. We were traveling out of season so museum was on winter hours. Friendly and warm welcome
Stayed 1 night in Sep 2023
Response from The Coach House team. on Sep 27, 2023
Hello Doreen, Thank you for staying with us and for the great review. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent food brilliant, convenient location for touring the area. Beautifully restored Manor house was a pleasure to stay in. Our room (18) was situated adjacent in a purpose built area, to the property and was very quiet. Our room was decorated to high specs with all modern amenities, with a massive shower loads of hot water. We will be staying there again in the future. We highly recommend The Coach House Suffolk. For those interested in old buses and trams there is a tram museum right next door but no noise was ever heard from this area. Thank you to all the staff for a great getaway that my partner and me enjoyed!
Stayed 4 nights in Sep 2023
Response from The Coach House team. on Sep 27, 2023
Hello Peter, Thank you for staying with us and for the great review. We really appreciate your kind comments which we will share with the team. We look forward to welcoming you again in the future. Best wishes, the Coach House team.

10/10 Excellent

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly. Breakfast was nice. They did not mind at all that our dog was with us. They seemed very accustomed to having dogs there. There was already a fan in the closet in the room when we got there. Perfect for a hot day!
Stayed 1 night in Sep 2023
Response from The Coach House team. on Sep 12, 2023
Thank you for staying with us and for the great review Maddie - much appreciated. We are pleased to hear you enjoyed your stay and we hope you will visit us again soon. Best wishes, the Coach House team.

8/10 Good

trevor

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Delightful hotel room 18 especially suitable for us with dogs. Met owner explained about refurb soon. Must put in USB points which I am sure he will do. Would have liked outside hose for hogs and advice about dog waste bins. All in all a very nice place to stay and will recommend.
Stayed 2 nights in Sep 2023
Response from The Coach House team. on Sep 12, 2023
Hello Trevor, Thank you for staying with us and for the great review. We appreciate your feedback which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel very pet friendly room was lovely food was excellent. Even a sausage for the dog at breakfast
Stayed 1 night in Sep 2023
Response from The Coach House team. on Sep 12, 2023
Hello Robert, Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Coach House team. on Aug 29, 2023
Thank you for the great review Ian - much appreciated. Best wishes, the Coach House team.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival were greeted and immediately felt at home their delivery of hospitality and professionalism immediately brought calm. Throughout our stay the staff were attentive caring always providing that special touch. From house keeping breakfast and dinner we experienced real customer care… a big thank you for making our stay special… from my Sister and I.
Stayed 3 nights in Aug 2023
Response from The Coach House team. on Aug 28, 2023
Hello Margaret, Thank you for staying with us and for the amazing review. We really appreciate your kind words which we will share with the team. We hope to welcome you both again soon. Best wishes, the Coach House team.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from The Coach House team. on Aug 20, 2023
Thank you for the great review David. We are pleased to hear you enjoyed your stay and we hope to welcome you again soon. Best wishes, the Coach House team.

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service
Breakfast good, staff helpful. A shame bar closed at 10pm on Sunday.
Stayed 2 nights in Aug 2023
Response from The Coach House team. on Aug 16, 2023
Hello Kim, Thank you for staying with us and for the great review. We appreciate your feedback which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained traditional hotel. Spacious, comfortable, well furnished and quiet room. Staff very friendly, welcoming and helpful. Excellent breakfast with plenty of choice. Good bar and dinner menu. Highly recommend.
Stayed 4 nights in Aug 2023
Response from The Coach House team. on Aug 16, 2023
Hello Graham, Thank you for staying with us and for the great review, we really appreciate your kind feedback which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Quiet, clean, well run and with friendly staff. The hotel is situated next to a Transport Museum (well worth a visit) and there is the bonus of good bus services to Norwich, Southwold and Lowestoft. When asked why we were staying in the area, we mentioned our anniversary and two glasses of bubbly were brought to our room within 5 minutes!
Stayed 2 nights in Aug 2023
Response from The Coach House team. on Aug 13, 2023
Hello Steven, Thank you for staying with us and for the great review. We are pleased to hear you enjoyed your anniversary with us! We hope to welcome you again soon. Best wishes, the Coach House team.

8/10 Good

Ian

Business traveler, Traveled with partner
Liked: Amenities
We had a pleasant stay and the staff were very welcoming.
Stayed 2 nights in Aug 2023
Response from The Coach House team. on Aug 13, 2023
Hello Ian, Thank you for staying with us and for the great review. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved
Lovely hotel. Very friendly welcoming staff. Food in restaurant was great
Stayed 1 night in Jul 2023
Response from The Coach House team. on Aug 5, 2023
Thank you for the great review and your kind comments which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The property interior has been renovated in a tasteful way. The public rooms are comfortable and large and my bedroom was excellent in every respect. Superb breakfast.
Stayed 1 night in Jul 2023
Response from The Coach House team. on Aug 5, 2023
Hello Paul, Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Coach House team. on Aug 5, 2023
Thank you for staying with us and for the great review Gordon. We hope to welcome you again soon. Best wishes, the Coach House team.