Bar (on property)
Check availability

Reviews of Lost Property St. Paul's London, Curio Collection By Hilton

4 out of 5
Lost Property St. Paul's London, Curio Collection By Hilton
3-5 Ludgate Hill, St Paul's, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 201 out of 274 reviews" "
Rating 8 - Good. 55 out of 274 reviews" "
Rating 6 - Okay. 11 out of 274 reviews" "
Rating 4 - Poor. 4 out of 274 reviews" "
Rating 2 - Terrible. 3 out of 274 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Conor, Wembley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at lost property. The queen roomwhile small was smartly layed out. Room had big tv, tea and cofee, fridge with free water, power shower etc. Bed was comfortable. We had drinks at the bar in the evening. Great cocktails. Breakfast was a good spread. Great service throughout.
Stayed 1 night in May 2024
Response from Reservations Team on May 28, 2024
Dear Conor, Thank you for taking the time to review your stay. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again in the future. Kind regards, Reservations Team

10/10 Excellent

Zsuzsanna, DONCASTER

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quickly hotel
Response from Reservations Team on May 20, 2024
Dear Zsuzanna, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you to the hotel. Kind regards, Reservations Team

10/10 Excellent

Amrut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & great hospitality
Stayed 3 nights in May 2024
Response from Reservations Team on May 15, 2024
Dear Amrut, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again to the hotel in the near future. Kind regards, Reservations Team

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe , great service and very comfortable room
Stayed 2 nights in May 2024
Response from Reservations Team on May 15, 2024
Dear Catherine, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Katja

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lost Property is an eclectic hotel, the staff are very friendly and helpful; they go out of there way to accommodate your needs. It's a hidden gem and within walking distance to so many things.
Stayed 5 nights in Apr 2024
Response from Reservations Team on May 10, 2024
Hello Katja, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations. We do hope to welcome you to the hotel in the future. Kind regards, Reservations Team

8/10 Good

Cynthia, Ajijic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were given had a window but it was frosted over and did not open so it felt very claustrophobic. They were kind enough to move us to a room with a real window and it was much better although the rooms are very small for two people and only have one chair.
Stayed 4 nights in Apr 2024
Response from Reservations Team on May 2, 2024
Dear Cynthia, Thank you for taking the time to review your stay. Your feedback is appreciated. Kind regards, Reservations Team

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Reservations Team on May 1, 2024
Dear Jesus, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed the hotel and we do hope to welcome you again in the near future. Kind regards, Reservations Team

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
A really lovely hotel, beautiful rooms, fantastic location and really great service from the staff!
Stayed 1 night in Apr 2024
Response from Reservations Team on Apr 22, 2024
Dear Anisha, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again in the future.Kind regards, Reservations Team

8/10 Good

Jak

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms, people over 6 feet might struggle in the bathrooms, offset by being very pleasantly lit and well decorated with good service.
Stayed 1 night in Mar 2024
Response from Reservations Team on Apr 22, 2024
Dear Jak, Thank you for taking the time to review your stay. Your feedback is important to us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again in the future. Kind regards, Reservations Team

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Apr 2024
Response from Reservations Team on Apr 22, 2024
Dear Patricia,Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again in the future. Kind regards, Reservations Team

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, staff & service
Clean, convenient and inexpensive hotel with pleasant staff. Hotel could use an update.
Stayed 2 nights in Mar 2024
Response from Reservations Team on Apr 19, 2024
Dear Nancy, Thank you for taking the time to review your stay. We appreciate your feedback. Kind regards, Reservations Team

10/10 Excellent

Simran

Stayed 6 nights in Apr 2024
Response from Reservations Team on May 7, 2024
Dear Simran, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Reservations Team on Apr 12, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size bed, complimentary water daily, close to major attractions and tube
Stayed 7 nights in Mar 2024
Response from Reservations Team on Apr 8, 2024
Dear Gina, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you in the future.Kind regards, Reservations Team

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean hotel and staff were courteous
Stayed 1 night in Mar 2024
Response from Reservations Team on Apr 4, 2024
Dear Peter, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again soon. Kind regards, Reservations Team

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Reservations Team on Apr 2, 2024
Dear Lucia, Thank you for taking the time to review your stay with us. We appreciate your feedback. Kind regards, Reservations Team

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations Team on Mar 19, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but nothing special
Stayed for convenience for the theatre. Lacked information. No one told us how to use the lift nor was there any instructions so had to lug 4 cases up the stairs!! Apparently had to use room card! Same with air conditioning in the room, no instructions. Up graded our room ( our expense) still very small and not much space to back everything. Bar was great but shut down at too early. Overall ok but preferred other hotels I’d stayed at locally for same price.
Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 28, 2024
Dear Claire, Thank you for taking the time to review your stay. Your feedback is important to us. Kind regards, Reservations Team

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Reservations Team on Feb 27, 2024
Dear Brett, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations. We do hope to welcome you again in the future. Kind regards, Reservations Team

10/10 Excellent

Michaela

Traveled with partner
Liked: Amenities
Absolutely amazing hotel. We will defiantly be back and would highly recommend to anyone looking. Scarlett was such an amazing help and such a breath of fresh air, if I’m honest she completely made our stay!
Stayed 2 nights in Feb 2024
Response from Reservations Team on Feb 26, 2024
Dear Michaela, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your time here and we will send your compliments to Scarlett. We do hope to welcome you again to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great hotel. Slight mess up at breakfast but staff and manager could not do enough to apologise. Our room was a little on the small side but very nice and comfortable. Great area for sightseeing and will stay again. Thank you!!!
Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 26, 2024
Dear Steven, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your time at the hotel and we do hope to welcome you again in the future. Kind regards,Reservations Team

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Really well presented, clean and the room was super quiet. We didn't hear any noise from the road outside nor any other guests so we had 2 great nights sleep. Highly recommend and we'll definitely be heading back one day in the near future.
Stayed 2 nights in Feb 2024
Response from Reservations Team on Feb 23, 2024
Dear Thomas, Thank you for taking the time to review your stay. We are delighted that you enjoyed your time at the hotel and we do hope to welcome you again in the future. Kind regards, Reservations Team

10/10 Excellent

Maeson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Easy check in and check out. Located close to attractions. Would recommend and stay again if visiting again.
Stayed 3 nights in Feb 2024
Response from Reservations Team on Feb 22, 2024
Dear Maeson, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you to the hotel again in the future. Kind regards,Reservations Team

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very kind and helpful staff. Will definitely come again!
Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 19, 2024
Dear Melissa, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay. We do hope to welcome you to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 19, 2024
Dear Amber, Thank you for taking the time to to review your stay. We are delighted that you enjoyed the hotel and we do hope to welcome you back in the near future. Kind regards, Reservations Team

8/10 Good

Lucie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location! Would definitely recommend. Room was clean, my only comment would be to pay closer attention to cleaning, as there were little things that were missed such as shower heads being dirty. But apart from that great hotel!
Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 19, 2024
Dear Lucie, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay with us. We have informed our housekeeping team of your review and we will ensure that we have provided the most excellent housekeeping service to each guest. We hope to welcome you again to the hotel in the near future. Kind regards, Reservations Team

10/10 Excellent

Myreen, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easily accessible by subway
Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 19, 2024
Dear Myreen, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your time at the hotel and we do hope to welcome you to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 3 nights in Feb 2024
Response from Reservations Team on Feb 12, 2024
Dear Paul, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again in the future. Kind regards, Reservations Team

10/10 Excellent

Chris

Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 12, 2024
Dear Chris, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations, and we do hope to welcome you again in the future. Kind regards, Reservations Team

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, good value.
It wa the first time I’ve stayed at this hotel and I was extremely pleased. The room was small, but since it was just me that wasn’t an issue. The best thing is that it was very, very quiet. I never heard another person or any outside noise. (My room did not have a window to the outside). Service was great, restaurant and bar were very nice as was the attached coffee shop. Location was great for business, but also sightseeing (St Paul’s, Old Bailey). Even easy to get to Heathrow from there. Price on hotels.com was significantly better than through Hilton which made it quite affordable.
Stayed 6 nights in Feb 2024
Response from Reservations Team on Feb 12, 2024
Dear Melissa, Thank you for taking the time to review your stay. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again to our hotel in the future. Kind regards, Reservations Team

4/10 Poor

Seth

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room I booked was supposed to be a deluxe Queen City view room yet it was extremely small. The pictures shown when booking were very misleading, shown with a different layout compared to my actual room. My room was so small that the TV was to the left of the bed, not across, as depicted in the photographs when booking. My neck would hurt after watching TV for 15 minutes. The TV included minimal channels in English and had no streaming services whatsoever. Additionally, the first night I stayed here there was no hot water in the entire hotel and my shower was leaking onto the bathroom floor, I received no compensation whatsoever for this significant issue with my room. The shower leak was fixed randomly with no communication at all and no apologies or compensation for the inconvenience during my stay here. The attached restaurant served me an expensive, inedible chicken sandwich which they should be ashamed of having on the menu. Overall, this hotel is seriously lacking for the price I paid. I would not stay here again as it is an extremely poor value.
Stayed 7 nights in Dec 2023
Response from Mehmet Utkun on Feb 6, 2024
Dear Seth,Thank you for honest review about your recent stay at Lost Property St Paul's. I appreciate your feedback and would like to express that we consider your feedback seriously in order to improve and rectify the issues occurred. I apologise for the shower leak and for the lack of communication. Should you ever decide to give us another chance, please feel free to inform us in advance of your stay and we will always consider the room layout when allocating the room for your future stays and I would like to offer 1 room category upgrade for your next stay. Thank you again and I hope you have an amazing day.Kind regards,Mehmet UtkunAssistant Night Manager

10/10 Excellent

Norma, Paisley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, would highly recommend. Good service and friendly staff
Stayed 3 nights in Jan 2024
Response from Reservations Team on Jan 24, 2024
Dear Norma, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay and we do hope to welcome you again to the hotel in the future. Kind regards, Reservations Team

6/10 Okay

Laura

Stayed 1 night in Jan 2024
Response from GO on Jan 16, 2024
Dear Laura,Thank you for your feedback score. Should you have any specifics you wish to share regarding your stay experience, we'd be happy to hear and investigate on your behalf. In the meantime, we look forward to welcoming you back again soon. Regards, GO

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservations Team on Jan 11, 2024
Dear Jamie, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you in the future. Kind regards, Reservations Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a nice location. Within about 15-20 minute walk to all the sights or easy transportation via bus, taxi or Uber. Nice gym in the lower level of the hotel as well.
Stayed 5 nights in Dec 2023
Response from Reservations Team on Jan 9, 2024
Dear Kevin, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GO on Jan 9, 2024
Dear Simon,Thank you for your excellent feedback score. We look forward to welcoming you back for another excellent experience. Warm regards,Gideon Onofeghara

10/10 Excellent

Ivan

Stayed 4 nights in Dec 2023
Response from Reservations Team on Jan 23, 2024
Dear Ivan, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2023
Response from Reservations Team on Jan 8, 2024
Dear Alice, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and hope to welcome you again in the future. Kind regards, Reservations Team

8/10 Good

Aleshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Reservations Team on Dec 30, 2023
Dear Aleshia, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your stay and we do hope to welcome you to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Paal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel! Room was small but location was excellent! Staff is exceptional!
Stayed 7 nights in Nov 2023
Response from Reservations Team on Dec 30, 2023
Dear Paal, Thank you for taking the time to review your stay. Your feedback is important to us and we are delighted that you enjoyed your time at the hotel. We do hope to welcome you to the hotel in the future. Kind regards, Reservations Team

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GO on Dec 20, 2023
Dear Tiffany,Thank you for sharing your feedback. We look forward to welcoming you back for another great stay. Regards, GO

10/10 Excellent

Kerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Loved it! Super comfy, quiet and great quality.
Stayed 1 night in Dec 2023
Response from GO on Dec 20, 2023
Dear Kerry,Thank you for your excellent feedback. We are pleased to hear that you loved your stay. We look forward to welcoming you back again soon. Regards, GO

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GO on Dec 18, 2023
Dear Guest,Thank you for your perfect feedback score. We look look forward to welcoming you back again soon. Regards, GO

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GO on Dec 18, 2023
Dear Keith,Thank you for your feedback. We look forward to welcoming you back again soon. Regards, GO

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GO on Dec 10, 2023
Dear Wayne,Thank you for your feedback score. We look forward to welcoming you back again soon.Regards,GO

10/10 Excellent

Diane

Stayed 2 nights in Dec 2023
Response from GO on Dec 18, 2023
Dear Diane,Thank you for your perfect feedback score. We look forward to welcoming you back again soon. Regards, GO

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to St Pauls Cathedral for a carol concert, perfect location, literally 2mins walk. Shame there was a Christmas party in the hotel, great for the paety goers but very noisy.
Stayed 1 night in Dec 2023
Response from GO on Dec 10, 2023
Dear Michael,Thank you for taking a moment to share your feedback. I am pleased to hear that you found our location perfect for your needs. I am sorry to hear of the disturbance you experienced during your stay. We hope that your next stay will prove to be a better experience for you. Regards,GO

10/10 Excellent

Dagmara

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Reservations Team on Feb 13, 2024
Dear Dagmara, Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations and we do hope to welcome you again in the future. Kind regards, Reservations Team

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very short overnight stay as we were attending an event, so we didn't have much opportunity to enjoy the hotel itself but it was very well located, convenient and comfortable, and the staff were very attentive and efficient.
Stayed 1 night in Dec 2023
Response from GO on Dec 10, 2023
Dear Stephen,Thank you for sharing your feedback. I am pleased to hear you found our location convenient and comfortable. It is also pleasing to hear you found our staff very attentive and efficient during your stay. We appreciate your feedback and look forward to welcoming you back again soon.Regards,GO

10/10 Excellent

Eilidh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, facilities and service
Stayed 3 nights in Dec 2023
Response from Reservations Team on Dec 5, 2023
Dear Eilidh, Thank you for taking the time to review your stay with us. Your feedback is important and we do hope to welcome you again to the hotel in the future. Kind regards, Reservations Team