I landed at this hotel at the eleventh hour after an awful experience at another hotel – I was already in Lisbon so the stress of the last-minute rebooking was not as bad as it would have been if I were arriving from the US but the moment I called the hotel to make sure I could check in early, I was instantly at easy. I was initially supposed to stay at the guest house next door, managed by the same team - but upon arrival, I learned I received an awesome upgrade to a small but lovely single room (with no view to talk of but for 90€ a night in high season, it was an excellent deal.) The place is clean, safe, and perfectly located; the staff was amiable and ready to accommodate my every request with professionalism and efficiency - from a restaurant/shop recommendation to useful information and even a scale to weigh my heavy suitcases! A major plus: the hotel is located a few blocks away from Lisbon's most famous seafood restaurant... and half a block from a subway stop /steps to everything worth seeing in this part of the city. I enjoyed this stay very much and I recommend this place wholeheartedly. Moito obrigada!