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Reviews of easyHotel Lisbon

2 out of 5
easyHotel Lisbon
R. de Santa Marta 60, Lisbon

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1003 reviews" "
Rating 8 - Good. 359 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

6/10 Okay

luis

Disliked: Amenities
Staff not friendly and vey bad odor in the bathroom and shower flooded the room
Stayed 2 nights in May 2024

6/10 Okay

xiaosui

Liked: Cleanliness, staff & service
Transportation is easy. Short of safety box and hot water boiler.
Stayed 3 nights in May 2024

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the cafeteria just beside the Easy Hotel Lisbon and cheaper prices. The staffs are nice and accommodating. The staff let us in earlier as soon as the room is ready. He saw us very tired from our flights.
Stayed 2 nights in Apr 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
I likes the hitel it was good for the price and also it was near to all train stations and buses
Stayed 2 nights in May 2024

6/10 Okay

Ann

Liked: Cleanliness
Was ok for one night to get to airport
Stayed 1 night in May 2024

8/10 Good

Mikayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! The room and property are very clean, new, and well taken care of. If you are a light sleeper I wouldn’t recommend this place as it is very noisy at night as on a major street. We used earplugs and still struggled to sleep. Otherwise, I would recommend staying here!
Stayed 4 nights in May 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the convenient location and availability of having breakfast in the bistro
Stayed 2 nights in May 2024

10/10 Excellent

Robzeida, Rio Grande

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda. Limpieza excelente. Cerca de las tiendas de Diseñador y variedad de restaurantes.
Stayed 3 nights in May 2024

10/10 Excellent

Deidre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly, dealt with issues promptly (leaky shower), blessedly spoke English, we never felt unsafe in the neighborhood, plenty of nearby dining options for every palate, very walkable and close to the Metro Marques de Pombal stop, plenty of hot water. The room might be considered small by US standards but we didn't spend time in the room anyway. Would definitely recommend. We were able to crack the window to air out the room when the weather was nice. It can be kind of noisy outside late at night but we just shut the window if needed, that's not the hotel's fault :)
Stayed 5 nights in May 2024

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A budget friendly property with walking distance to most major attractions. I highly recommend it.
Stayed 3 nights in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! So lovely and helpful! Close to tourist walking area! Little supermarket close by. Loved it!
Stayed 3 nights in Apr 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful desk staff. Very helpful
Stayed 2 nights in Apr 2024

6/10 Okay

gregg

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nothing unique just a basi hotel room with minimal services. Front desk staff when I first went to check in said they jad no parking ot was just on the street. I spent 2 hours driving around to find a parking spot so I could check in. Went to check in and diferent front desk person said yes we have parking no problem. I was pissed got a parking ticket in the .ean time was not a great start to my visit!
Stayed 5 nights in Apr 2024

6/10 Okay

Ismael

Traveled with family
Liked: Cleanliness, staff & service
Extremely small room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 2 blocks off of Ave Liberdade so fairly quiet yet close to everything. Lots of restaurants and cafes and mini markets. Safe, easy access lobby with elevator. Comfortable bed and decent size room. Very clean except for some mold that needs to be wiped off of the shower floor. Staff was great and very accommodating!
Stayed 1 night in Apr 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
A road in front of the hotel was in construction bun not closed.
Stayed 1 night in Apr 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
good location and good value. Front desk staff not particularly friendly or accommodating re answering questions from guests.
Stayed 1 night in Apr 2024

10/10 Excellent

Ghazala

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for all amenities.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kimberly, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a budget hotel BUT it is very clean, like Japan clean. It is about 15 min walk to city center. Easy walk with shopping around..There are plenty of good eateries. The bad is that there is construction but that is everywhere in Lisbon. It was not too loud or bothersome but you know there is construction. There is a cafe attached to the hotel as the rooms have no kettles or refrigerators. It would be nice if they had some side bed tables and a chair but if yiu plan to be sightseeing much of the time for a short stay 2-3 days, it would be a good value.
Stayed 3 nights in Apr 2024

10/10 Excellent

Deepali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to the main square. Wish the bed was slightly bigger
Stayed 2 nights in Apr 2024

10/10 Excellent

Bonnie

Stayed 2 nights in Apr 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucas went out of his way to help us. Carol and Catia were awesome also.
Stayed 1 night in Apr 2024

10/10 Excellent

Theodore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and friendly
Stayed 1 night in Apr 2024

6/10 Okay

Steph

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In a good location, couple of really nice restaurants and places for breakfast within walking distance. The main area is about a 20 mins walk past all the high end shopping brands or you can get the metro which was close by and easy. The staff were really nice in the hotel but our room stank of smoke - it was so strong we asked to change rooms but there wasn't anything available. The tap in the bathroom was also really basic, like you'd get in a public toilet that switched off automatically and didn't have hot or cold, which was a bit annoying. We wouldn't stay here again or recommend it, unless you had a really tight budget but I'm sure there are nicer places to stay.
Stayed 3 nights in Mar 2024

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Metro. Pleasant staff. Clean basic hotel. Simply arranged. Good value for money. Short of storage space. Nowhere to leave anything behind.
Stayed 7 nights in Mar 2024

8/10 Good

Randal, Elkhart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe enough area
Stayed 1 night in Mar 2024

8/10 Good

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unpretentious hotel, simple and comfortable room, easy access to subway and very walkable to many sites
Stayed 7 nights in Mar 2024

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

MYRA B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

amira

Liked: Staff & service
For short stay is perfect
Stayed 1 night in Mar 2024

6/10 Okay

Angela, San Juan

Traveled with group
Liked: Staff & service
Disliked: Amenities
Too small room for a couple no space for the bags.
Stayed 5 nights in Mar 2024

10/10 Excellent

Agustin, Falls Church

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was great, close to transportation and walkable to major areas.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel and central location. Great and friendly service. The breakfast in my room was excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Alwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from easyHotel Lisbon team on Mar 3, 2024
Thank you for rating us!

10/10 Excellent

Scott, Red Wing

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient.
Stayed 2 nights in Feb 2024
Response from easyHotel Lisbon team on Mar 3, 2024
Thank you for rating us!

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for price point!
Stayed 4 nights in Feb 2024
Response from easyHotel Lisbon Team on Mar 5, 2024
Dear George,Thank you for your comment! We're delighted to hear that you found our hotel to be a great value for the price. Providing excellent value and service to our guests is always our top priority.We look forward to welcoming you back in the future!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 3 nights in Feb 2024
Response from easyHotel Lisbon Team on Feb 25, 2024
Thank you for rating us!

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, close to lisbon center
Stayed 3 nights in Feb 2024
Response from easyHotel Lisbon Team on Feb 25, 2024
Dear Carla,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel.We truly appreciate your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

6/10 Okay

Omar J

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not that good enough
The room is too small. They do not put a single bottle of water.
Stayed 2 nights in Feb 2024
Response from easyHotel Lisbon Team on Feb 25, 2024
Dear Omar,Thank you for taking the time to share your experience with us. We regret to learn that your stay fell short of your expectations. At easyHotel, we strive to provide accessible and affordable accommodations. We sincerely hope for the chance to welcome you back in the future and provide a more satisfying stay.Best regards,

8/10 Good

Angelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from easyHotel Lisbon Team on Feb 20, 2024
Thank you for rating us!

8/10 Good

Dora

Traveled with family
Liked: Cleanliness, staff & service
It is simple and clean. Good for sleep
Stayed 1 night in Feb 2024
Response from easyHotel Lisbon Team on Feb 25, 2024
Dear Dora,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel.We truly appreciate your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Location was fine, close enough to bus stops/metro but does require walking uphill. Room had everything I needed. Air con worked well, nice bathroom, and the bed was comfortable if not firm. Would happily stay at an EasyHotel again
Stayed 3 nights in Feb 2024
Response from easyHotel Lisbon Team on Feb 25, 2024
Dear Benjamin,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel.We truly appreciate your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good and clean! Very warm in corridors and room at times!
Stayed 3 nights in Feb 2024
Response from easyHotel Lisbon Team on Feb 25, 2024
Dear Emma,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel.We truly appreciate your k recommendation.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

6/10 Okay

Minchul

Liked: Staff & service
Disliked: Cleanliness
Betting and rhe room smell bad. But the staff was friendly and the beds were comfortable.
Stayed 3 nights in Feb 2024
Response from easyHotel Lisbon Team on Feb 25, 2024
Dear Minchul,Thank you for sharing your feedback with us. Your comments are valuable to us, and we will address them with our team to ensure a better experience for our guests in the future. We're glad to hear that our staff was friendly and that you found the beds comfortable. If you decide to give us another chance in the future, we'll do our best to provide you with an improved stay. If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from The easyHotel Lisbon team on Feb 7, 2024
Thank you for rating us!

2/10 Terrible

Loyrisha

Stayed 1 night in Jan 2024
Response from The easyHotel Lisbon team on Jan 31, 2024
Thank you for rating us!

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Next to Marques De Pombal with no hills and steps
Best choice, still believe, as no stiff hills and no steps that make you exhausted easily in Lisbon. Near by truly local restaurants with reasonable price and Marques De Pombal metro. By the way, wish the hotel maids made my room on the 3rd night, and beware of no fridge and no kettle in the room and a couple of paper cups in the bathroom.
Stayed 3 nights in Dec 2023
Response from The easyHotel Lisbon Team on Feb 25, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and appreciated the local restaurants nearby.Your feedback is valuable, and we will address this issue with our housekeeping team to ensure it does not happen again in the future.We'll consider your suggestions for future improvements to enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regards,