Coffee/tea maker

Reviews of Studio 6 North Las Vegas, NV

2.5 out of 5
Studio 6 North Las Vegas, NV
2401 Las Vegas Boulevard North, North Las Vegas, NV

Reviews

4.6
Rating 10 - Excellent. 50 out of 305 reviews" "
Rating 8 - Good. 22 out of 305 reviews" "
Rating 6 - Okay. 40 out of 305 reviews" "
Rating 4 - Poor. 42 out of 305 reviews" "
Rating 2 - Terrible. 151 out of 305 reviews" "

4.4/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The Customer Service was great. The staff tends to their guests very well. Nice and peaceful place. I love it there. I frequent very often.
Stayed 1 night in May 2024

10/10 Excellent

Maria Isabel

Liked: Staff & service
Excellent customer service
Stayed 1 night in May 2024
Response from Guest Relations Management on May 29, 2024
Hi Maria! Thank you for your wonderful feedback! We're thrilled to hear that you experienced excellent customer service during your stay with us. Providing exceptional service to our guests is our top priority, and we're delighted that our team met your expectations. Your satisfaction is our utmost reward, and we truly appreciate your kind words. We look forward to the pleasure of welcoming you back for another fantastic stay in the future!

6/10 Okay

Karla

Disliked: Cleanliness
Stayed 3 nights in May 2024

8/10 Good

Martin A L

Business traveler
Liked: Staff & service
dirty and smelly rooms
Stayed 3 nights in May 2024
Response from Guest Relations Management on May 29, 2024
Hi Martin! Thank you for sharing your feedback with us. We're sorry to hear that you found the rooms to be dirty and smelly during your stay. Please accept our sincere apologies for any inconvenience this may have caused. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we regret that we fell short of our usual standards on this occasion. Your comments will be shared with our housekeeping team to address these issues promptly. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer (solo@
Stayed 1 night in May 2024
Response from Guest Relations Management on May 29, 2024
Hi Maria! Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience during your solo stay with us. Providing exceptional customer service is our priority, and we're delighted that we could meet your expectations. Your satisfaction is our greatest reward, and we truly appreciate your kind words. We look forward to welcoming you back for another fantastic stay whenever your travels bring you our way again!

2/10 Terrible

Krystl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is horrible. Rooms are very run down. My door looked like it was kicked in by the police and never repaired. Floors dirty, sheets were ok, very flat pillows and will not give you extra, or toliet paper. We only got 2 towels for 4 people, one bar of soap, no shampoo or conditioner and had to track down a housekeeper to put a microwave in the "kitchenette". Only plus there was a decent size refrigerator. The shower leaked was stained and rusted. There was plaster on the walls in there. The sink in the restroom where the water came moved all around. There was roaches, very unsafe neighborhood. Had to take all my belongings with me everytime we left the room was NOT secure at all. There was no phone or smoke detector. Flat horrible matteress. Honestly felt like I was staying im a jail, cement walls, low lighting in rooms. I have stayed in Motel 6's before and this is the worst representation of that brand. I could have spent $100 more and been on the Strip!! Do not book here at all!! When room key got deactivated had to have the office let me in my room and when i asked for another key as we were going out I got told to come to the office when I return did just that and gor greeted with attitude about it and getting questioned byt then like the police about what happened to my other key. When i told them what they lady said he gpt very mad and finally gave me a new key. I will never boom with Motel 6 if this is how they are ran now. Absolutely unacceptable.
Stayed 3 nights in May 2024
Response from Guest Relations Management on May 28, 2024
Hi Krystl! We are incredibly sorry to hear about the appalling condition of the room and the general lack of safety and security you experienced during your stay. This is completely unacceptable and falls far short of the standards we aim to provide for our guests.Your feedback details a nightmarish stay - an unrepaired door, dirty floors, ripped sheets, inadequate towels and toiletries, a leaking and rusted shower, a loose sink, plaster damage, roaches, an unsafe neighborhood, and difficulty obtaining spare keys. We will be conducting a thorough inspection of the room and taking steps for immediate repair or replacement of all damaged or missing items. We will also be reviewing our housekeeping procedures to ensure these issues are never encountered again.The missing microwave in the kitchenette, inoperable phone, missing smoke detector, and dismissive staff regarding your room key are all serious concerns. We will be investigating each of these issues and taking immediate action to improve security, provide the missing amenities, and ensure a safe environment for all guests. We will also be retraining our staff on guest service principles to ensure they handle guest concerns promptly and courteously.We understand why you would never want to stay at a Motel 6 again based on this experience. We sincerely apologize and are committed to significant improvements. Your feedback is crucial in helping us achieve that. We hope to have the chance to host you again.

4/10 Poor

tianna

Disliked: Cleanliness, property conditions & facilities
The sheets were actually disgusting and glad we brought our own pillows. The door was sketchy didn’t seal properly. Didn’t feel safe or comfortable
Stayed 1 night in May 2024
Response from Guest Relations Management on May 28, 2024
Hi Tianna! We are very sorry to hear about the unclean sheets and faulty door in your room, resulting in a 2-star rating. Your safety and comfort are paramount, and we fell short of our goals in this instance.The dirty sheets are unacceptable. We will be reviewing our laundry procedures to ensure all linens are fresh and clean for every guest. We appreciate you bringing your own pillows.A door that doesn't seal properly is a major security concern. We will be inspecting the door in your room immediately and taking steps to repair or replace it to ensure guest safety. We understand how these issues made you feel unsafe and uncomfortable, and we sincerely apologize.We hope to regain your trust on a future visit by providing a significantly better experience.

6/10 Okay

Jignesh

Traveled with partner
Liked: Staff & service, amenities
The manager was quite helpful, when we informed that we are not been assigned the correct room as per the booking, he immediately gave us the correct room. Thanks
Stayed 2 nights in May 2024
Response from Guest Relations Management on May 28, 2024
Hi Jignesh! We appreciate your 3-star review and feedback! We're glad the manager was able to quickly resolve the room assignment issue.Your feedback is valuable.Thank you for choosing our hotel and for taking the time to leave a review. We look forward to welcoming you back again and hopefully providing a 5-star experience next time!

10/10 Excellent

Maria Isabel

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
People at front desk are extremely helpful.
Stayed 1 night in May 2024
Response from Guest Relations Management on May 25, 2024
Hi Maria! We are thrilled to hear you had a perfect 5-star experience! It sounds like the people at the front desk were incredibly helpful and made your stay smooth and enjoyable. We take pride in having a friendly and supportive staff, and it's fantastic to hear they made such a positive impression on you.Knowing our front desk staff went the extra mile is truly rewarding.Thank you for choosing our hotel and for taking the time to leave a positive review. We look forward to welcoming you back again soon for another experience with our exceptional front desk team!

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place to stay. This place should be condemned. Unsanitary, unsafe, worse room ever stayed in.
Stayed 1 night in May 2024
Response from Guest Relations Management on May 21, 2024
Hi Joseph! We are incredibly sorry to hear about your nightmarish experience. A 1-star rating and comments like "worst place to stay" and "unsanitary, unsafe" are very concerning. Guest safety and well-being are our top priorities, and your feedback demands immediate attention.We will be conducting a comprehensive inspection of the entire hotel to address any hygiene or safety hazards. We'll also investigate your specific room to understand the issues you encountered. Corrective actions will be taken to ensure the hotel meets the necessary safety and sanitation standards.We understand this experience has left you with a negative impression, and we sincerely apologize. Nobody should have to endure such a stay. Our goal is to regain your trust and ensure the safety of all our guests.

10/10 Excellent

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Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on May 13, 2024
Hello,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Jose

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Guest Relations Management on May 11, 2024
Hi Jose! Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us.Ensuring that our guests have a pleasant experience is our top priority, and we're glad that we could meet your expectations.If there's anything else we can do to further enhance your experience or if you have any additional feedback, please feel free to let us know. We appreciate your review and hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Cindi

Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very affordable
Stayed 1 night in May 2024
Response from Guest Relations Specialist on May 4, 2024
Hi Cindi,We appreciate your positive feedback regarding our pet-friendly policy and affordable rates. At our hotel, we strive to create a welcoming environment for all guests, including those traveling with pets. Our commitment to providing quality service at an accessible price point is integral to our ethos. We're glad to hear that you found our hotel accommodating and budget-friendly, and we hope to welcome you and your furry friend back again soon.

6/10 Okay

Vini

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The important things were clean; microwave, sinks, toilet, fridge. The floor (old tile) was filthy. Hubby walked from shower to bed, maybe ten steps, and his feet were black. Just bring throwaway socks! Fridge worked, microwave worked, tv was fine, internet we didn't try. Area not the best...felt like we were in Mexico.
Stayed 1 night in May 2024
Response from Guest Relations Management on May 4, 2024
Hi Vini! Thank you for sharing your feedback with us. We're glad to hear that the essential amenities in your room, such as the microwave, sinks, toilet, and fridge, were clean and in good working condition.However, we apologize for the cleanliness issue with the floor. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard. Your feedback is valuable to us, and we will address this issue promptly to ensure that it's resolved for future guests.Regarding your comment about the area, we're sorry to hear that you didn't feel comfortable. We strive to provide a safe and welcoming environment for all our guests, and we regret that you didn't feel that way during your stay.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

8/10 Good

Gigi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I like the fact that the rooms come with refrigerator, microwave, and Keurig for making coffee.
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on Apr 30, 2024
Hi Gigi! Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the amenities provided in your room, including the refrigerator, microwave, and Keurig coffee maker. We strive to ensure our guests have everything they need for a comfortable stay, and we're glad to know that these amenities enhanced your experience. Your positive comments are truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Selena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and decent
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 30, 2024
Hi Selena! Thank you for your positive feedback! We're glad to hear that you found our place to be nice and decent during your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back again in the future.

10/10 Excellent

Maria Isabel

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 27, 2024
Hi Maria! Excellent customer service can truly elevate a hotel experience. It's great to hear that you had a positive interaction with the staff during your stay. If you ever need accommodations again or have any other travel plans, don't hesitate to reach out. We'd be happy to assist you.

10/10 Excellent

Maria Isabel

Stayed 1 night in Apr 2024
Response from Guest Relations Management on May 14, 2024
Hi Maria! Thank you for the fantastic 5-star rating! We're thrilled to hear that you had such a great experience during your stay. Providing exceptional service and ensuring our guests have a wonderful time are our top priorities, and we're delighted that we succeeded with you. Your feedback is greatly appreciated, and we can't wait to host you again soon for another memorable stay!

10/10 Excellent

Maria Isabel

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent Customer service. Easy and fast check-in.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 24, 2024
Hi Maria! Thank you for the outstanding rating and your kind words! We're thrilled to hear that you experienced excellent customer service and a smooth check-in process. Providing efficient and friendly service is important to us, and we're delighted that we were able to meet your expectations.We appreciate your feedback and look forward to welcoming you back for another excellent stay. Thank you for choosing to stay with us!

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on Apr 24, 2024
Hi Stephanie! Thank you for taking the time to rate your experience with us. We appreciate your feedback, and we're sorry to see that we didn't fully meet your expectations with a 3 out of 5 rating. Your satisfaction is important to us, and we're committed to improving. If there are specific areas where we fell short or if there's anything we can do to enhance your experience, please don't hesitate to reach out. Your input is valuable to us, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 2 nights in Apr 2024
Response from Guest Relations Specialist on Apr 20, 2024
Hi Jose,We appreciate your positive feedback regarding our hotel's customer service. Providing exceptional service is our top priority, and we're delighted to hear that we met your expectations. Our team works diligently to ensure that every guest has a pleasant and comfortable stay. Your satisfaction is paramount to us, and we look forward to welcoming you back for another enjoyable experience in the future.

2/10 Terrible

mark

Business traveler
Disliked: Staff & service, property conditions & facilities
It is not their fault that this motel is located in a seedy area. However, the rooms were not clean; they were holes in the walls, tears in the drapes, and no blankets on the bed. The staff was downright surly and unpleasant, and before we left in disgust, I ended up killing a half a dozen creepy crawlies.
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on Apr 16, 2024
Hi Mark! Thank you for your candid feedback. We sincerely apologize for the conditions and service you experienced during your stay. It is clear we fell short in our commitment to providing a clean and welcoming environment, and for that, we are truly sorry.The issues you've described with the room condition and housekeeping are concerning and have been addressed with our maintenance and cleaning teams to ensure they do not occur again. Similarly, the behavior of our staff you reported is unacceptable and not in line with our standards for customer service. We are taking steps to retrain our team to ensure all guests are treated with the respect and courtesy they deserve.We deeply regret that your visit was anything less than satisfactory and hope you will consider staying with us again so we can demonstrate our commitment to improvement and provide you with a much better experience. Your feedback is invaluable to us as it helps us improve and ensure a better experience for all our guests. Thank you for bringing these issues to our attention.

6/10 Okay

Eric

Stayed 5 nights in Apr 2024
Response from Guest Relations Specialist on May 6, 2024
Hi Eric,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

6/10 Okay

Xavier

Business traveler
Liked: Staff & service
You get what you paid for place needed better upkeep and the cable wasn’t working
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on Apr 15, 2024
Hi Xavier! Thank you for sharing your feedback with us. We're glad that you found value in your stay, though it sounds like there were a few areas that didn’t quite meet your expectations. We apologize for the issues you encountered with the upkeep and the cable service. Your comments are invaluable as we strive to improve our guest experience, and we are actively working on these aspects to ensure a more enjoyable and comfortable stay for all our guests in the future. Thank you for bringing this to our attention, and we hope to have another opportunity to host you, providing a stay that truly exceeds your expectations.

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was bad i told them the tv wasnt working he said it was fine at 3/ when he checked the room i had just checkes in at 5:30 pm not even 5 min so thats when i went to the office
Stayed 4 nights in Mar 2024
Response from Guest Relations Management on Apr 12, 2024
Hi Alicia! Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with the TV in your room and the response you received from our staff. It's clear we missed the mark in providing you with the level of service you deserve. We understand how frustrating it can be when things don't go as expected, and we regret that we did not resolve the situation to your satisfaction at the time. We are addressing this directly with our team to ensure our service delivery is consistent and attentive. We value your feedback and are committed to improving our guest experience. We hope you will consider staying with us again so we can demonstrate our commitment to your comfort and satisfaction.

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer servuce and the roims are ugky notjing works
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 12, 2024
Hi Alicia! Thank you for taking the time to provide your feedback. We deeply apologize for the issues you encountered with both our customer service and the functionality of your room. It is clear that we fell short of delivering the high standard of hospitality and comfort that we strive for. We take your comments seriously and are addressing these issues promptly to ensure they are rectified. Improving our facilities and training our staff to better serve our guests are our top priorities. We are committed to enhancing our services and would appreciate the opportunity to regain your trust. We hope you will consider staying with us again, so we can provide a better experience.

8/10 Good

Ronnica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its decent and quiet, like that the rooms had a kitchenette. Large fridges to store food and drinks
Stayed 3 nights in Mar 2024
Response from Guest Relations Specialist on Apr 4, 2024
Hi Ronnica,We're thrilled to hear that you found our hotel decent and quiet during your stay. The inclusion of kitchenettes in our rooms is aimed at providing guests with added convenience and flexibility during their visit. Our spacious fridges are indeed designed to accommodate your storage needs, ensuring your food and drinks stay fresh throughout your stay. We appreciate your feedback and hope to welcome you back for another enjoyable experience in the future.

2/10 Terrible

richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very very dirty - never going there ever
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on Apr 4, 2024
Hi Richard,We're truly sorry to hear about your disappointing experience during your stay. Maintaining cleanliness is paramount to us, and we sincerely apologize for any lapses in our standards that you encountered. We take your feedback seriously and will address these concerns with our housekeeping team to ensure such issues are promptly rectified. We appreciate your response and hope to have the opportunity to restore your confidence in our hotel in the future.

4/10 Poor

Elizabeth

Traveled with partner
This property is run down, in need of repairs and not clean. Some of the rooms are rented long term. The neighborhood is somewhat industrial. I will not stay here afain
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on Mar 31, 2024
Hi Elizabeth,We're sorry to hear about your experience, but we'd like to clarify that our property undergoes regular maintenance to ensure a comfortable stay for all guests. While we do offer long-term rental options, they undergo the same rigorous cleaning standards as our short-term accommodations. Regarding the neighborhood, we understand that preferences vary, but many guests appreciate our convenient location near various industrial areas. We appreciate your feedback and will continue to strive for improvement.

4/10 Poor

Bradley

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
So gross. Dirt on the “clean” towels. No blanket or comforter on the bed, just sheets. TV didn’t work. Door looked like it had been previously kicked in. But you get what you pay for ¯\_(ツ)_/¯
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 30, 2024
Hi Bradley! We apologize for the disappointing experience you had during your stay with us. Your feedback is concerning, and we take cleanliness and maintenance very seriously. We sincerely apologize for the issues you encountered with the towels, bedding, TV, and door. Rest assured, these are not reflective of our usual standards, and we will address them with our housekeeping and maintenance teams to ensure such oversights do not happen again. We understand your frustration, and we strive to provide all our guests with a comfortable and pleasant stay. We appreciate your feedback and will use it to improve our services and facilities. If there's anything we can do to make it right or if you would like to discuss your experience further, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and provide you with a better experience in the future.

10/10 Excellent

Cindi

Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always taking care of their guests
Response from Guest Relations Management on Mar 30, 2024
Hi Cindi! Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with us and felt well taken care of during your stay. Ensuring our guests' comfort and satisfaction is our top priority, and it's great to know that we succeeded in meeting your expectations. Your kind words mean a lot to us, and we appreciate your support. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Cindi

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been great being able to accommodate us and our needs
Response from Guest Relations Management on Mar 28, 2024
Hi Cindi! Thank you for your positive feedback! We're glad to hear that the staff at the hotel was able to accommodate your needs effectively. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help!

2/10 Terrible

Erica

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room had a smoking 🚬 smell. The room was dirty. A lady kicked our room door in the middle of the night.
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on Mar 26, 2024
Hi Erica! We are deeply sorry to hear about the unpleasant experience you encountered during your stay with us. Your feedback is extremely important to us, and we take it very seriously. It is unacceptable that your room had a smoking smell and was not up to our cleanliness standards. We apologize for any inconvenience or discomfort this may have caused you. Rest assured, we will investigate the issues you've raised with our housekeeping and maintenance teams to ensure that proper measures are taken to address them promptly. Regarding the incident with the door, we are very concerned to hear about this and take matters of security and safety very seriously. We will look into the matter immediately and take appropriate actions to prevent such incidents from happening in the future. Please accept our sincerest apologies for falling short of your expectations and for any inconvenience caused. We truly value your feedback, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to contact us directly.

6/10 Okay

TJ

Traveled with family
You get what you pay for. They’re trying their best though
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on Mar 23, 2024
Hi TJ,We appreciate your feedback and understand your perspective. Our team consistently strives to offer value for money without compromising on quality. While we acknowledge your concerns, please know that we are committed to continuously improving our services to meet the expectations of all our guests. Your insights are invaluable to us, and we will use them to enhance the overall guest experience.

2/10 Terrible

maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is mery. I’m pleasant place to stay. It is so dirty walls are nasty stuff the walls. The fan cover in the bathroom is halfway absolutely not worth the price not even a homeless person. Can spend the night there.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 8, 2024
Hi Maria! We apologize for the poor experience you had during your stay. It's disheartening to hear about the cleanliness issues and maintenance concerns you encountered in your room. Ensuring a clean and comfortable environment for our guests is a top priority for us, and we regret that we fell short in meeting these standards during your visit. Your feedback is invaluable to us, and we will address these concerns promptly with our housekeeping and maintenance teams to prevent such issues from recurring in the future. We understand your disappointment, and we apologize for any inconvenience or discomfort caused. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to regain your trust and provide you with a much-improved experience should you choose to stay with us again in the future. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us directly.

10/10 Excellent

Alicia

Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 27, 2024
Hi Alicia! Thank you immensely for your perfect rating of 5 out of 5! We're thrilled to hear that you had a fantastic experience. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 2, 2024
Hi Robert! Thank you for choosing to stay with us and for sharing your feedback! We appreciate your rating of 8 out of 10. While we're glad to hear you had a positive experience overall, we're also keen to learn how we could have made your stay even better. Your insights are invaluable to us, and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

Brandon

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 29, 2024
Hi Brandon! We're genuinely sorry to hear that your experience didn't meet your expectations, as reflected in your rating of 2 out of 10. Please accept our sincere apologies for any shortcomings you encountered during your stay. Your feedback is crucial to us, and we'll thoroughly investigate the issues you've raised to prevent similar occurrences in the future. We're committed to making things right, and we hope to have the opportunity to regain your trust and provide you with a much-improved experience during your next visit.

2/10 Terrible

Car

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk agent was rude and un helpful
Stayed 2 nights in Feb 2024
Response from Guest Relations Specialist on Feb 25, 2024
Hi Car,We sincerely apologize for any inconvenience caused during your stay. However, we take guest feedback seriously and aim to provide exceptional service at all times. Our team is trained to prioritize guest satisfaction, and any lapse in service will be addressed internally. We appreciate your feedback and will strive to ensure a more positive experience for future guests.

2/10 Terrible

Roger

Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 21, 2024
Hi Roger! We're deeply sorry to hear that your experience fell short of expectations, as indicated by your rating of 1 out of 5. Please accept our sincere apologies for any shortcomings you encountered during your stay. We take your feedback seriously and will use it to improve our services. If you're willing to provide more details about your experience, we would appreciate the opportunity to address any specific concerns you may have. We hope you'll consider giving us another chance to make things right.

4/10 Poor

Ion

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room is outdated and the room had a bad smoke smell
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on Feb 21, 2024
Hi Ion! We're sorry to hear about your experience with your room. It's disappointing to learn that the room was not up to your expectations due to its outdated appearance and the presence of a smoke smell. Ensuring a comfortable and pleasant stay for our guests is important to us, and we apologize for falling short of this standard during your visit. We understand the importance of a fresh and inviting environment, and we regret any discomfort caused by the smoke smell in your room. Your feedback is valuable to us, and we will address these issues with our team to ensure that appropriate measures are taken to improve the condition of our rooms and address any lingering odors promptly. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future. Thank you for bringing this matter to our attention.

2/10 Terrible

Chandler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 21, 2024
Hi Chandler! We're deeply sorry to hear about your disappointing experience during your recent stay. Your rating of 1 out of 5 concerns us greatly, and we genuinely apologize for any discomfort or inconvenience you encountered. We take your feedback seriously and will investigate the issues you've raised to prevent similar occurrences in the future. Your satisfaction is of utmost importance to us, and we're committed to making things right. If you would be willing to provide more details about your stay, we'd appreciate the opportunity to address your concerns directly. We hope to have another chance to exceed your expectations in the future.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bates motel
The first room the window was broken. The second room good Lord! the floor was sticky when you walk. Toilet seat was all over the place. I took a shower with socks on that's how bad it was. Thankfully I take my own towels. You can get service on your phone. Which makes you use their wifi (red flag) Overall not worth it.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 19, 2024
Dear valued guest, we're truly sorry to hear about the disappointing experience you had during your stay with us. Your feedback is incredibly concerning, and we apologize for the issues you encountered. It's unacceptable that you experienced cleanliness and maintenance issues with both of the rooms you were assigned. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of this standard during your stay. We apologize for the inconvenience and discomfort caused by the broken window, sticky floor, and unstable toilet seat. We also apologize for any difficulties you experienced with the phone service and Wi-Fi. Providing reliable communication options for our guests is important to us, and we regret any inconvenience this may have caused. We appreciate your understanding and patience, and we sincerely apologize for the negative impression this experience may have left you with. Your feedback is invaluable to us, and we will use it to make necessary improvements to ensure that all of our guests have a comfortable and enjoyable stay with us. We hope that you will consider giving us another chance in the future, as we would welcome the opportunity to provide you with a much-improved experience. If you do decide to stay with us again, please don't hesitate to reach out to us directly so that we can ensure your next stay is significantly better. Thank you again for your feedback, and we apologize once more for the unsatisfactory experience you had during your stay.

2/10 Terrible

Trinity

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood left on shower curtain none of the surfaces were wiped down was dusty and dirty all around. seedy area
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on Feb 19, 2024
Hi Trinity! We're deeply sorry to hear about the unsatisfactory experience you had during your stay with us. Your feedback is extremely concerning, and we apologize for the cleanliness issues you encountered. Ensuring a clean and comfortable environment for our guests is a top priority, and it's clear that we fell short of this standard during your stay. We sincerely apologize for any discomfort or inconvenience caused by the lack of cleanliness in your room. We take your feedback seriously, and we will address these issues with our housekeeping team immediately to ensure that proper cleaning standards are maintained and that all surfaces are thoroughly cleaned and sanitized for the comfort and safety of our guests. Additionally, we regret any concerns you may have had about the area surrounding our hotel. We strive to provide a safe and secure environment for all our guests, and we take the safety and security of our guests very seriously. We understand that this experience may have left you with a negative impression of our hotel, but we hope that you will consider giving us another chance to provide you with the exceptional experience you deserve. If you do decide to stay with us again, please don't hesitate to reach out to us directly so that we can ensure your next stay is significantly better. Once again, we apologize for the inconvenience and frustration you experienced, and we thank you for bringing these issues to our attention. Your feedback is invaluable as we work to improve our services.

10/10 Excellent

Salvador

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Guest Relations Management on Feb 14, 2024
Hi Salvador! Thank you immensely for awarding us a perfect 10 out of 10 rating for your recent stay at Studio 6 North Las Vegas, NV! We are delighted to hear that you had such an exceptional experience with us. Your positive feedback is truly appreciated, and it serves as a great encouragement to our team. We are thrilled to have contributed to making your stay memorable and enjoyable. If there are any specific elements of your stay that you would like to highlight or share about your stay, we would love to hear more. Your insights are invaluable to us as we strive to maintain the highest standards of hospitality. Once again, thank you for your glowing review. We look forward to the pleasure of welcoming you back to Studio 6 North Las Vegas, NV for another outstanding stay.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Studio6 in north Las Vegas is a run down flop house that is
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 13, 2024
Dear valued guest, we're genuinely sorry to hear about your experience at Studio6 in North Las Vegas. Please accept our sincerest apologies for any disappointment or inconvenience you encountered during your stay. We strive to provide comfortable and enjoyable accommodations for all our guests, and it's disheartening to learn that we fell short of meeting your expectations. Your feedback about the condition of the property is concerning, and we assure you that we take such comments seriously. We will be addressing these issues with our management team to investigate and take appropriate actions to improve the overall experience for our guests. We understand the importance of maintaining our property to high standards, and your feedback helps us identify areas where we can make enhancements. If there's anything specific you would like to share about your experience or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.

8/10 Good

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
The front office people are really nice
Response from Guest Relations Specialist on Feb 3, 2024
Hi Kat,We appreciate your positive feedback regarding our front office team! It's heartening to hear that their friendliness left a lasting impression on your stay. Our dedicated staff takes pride in providing excellent customer service to ensure a welcoming atmosphere for all our guests. We're delighted to have contributed positively to your experience, and we look forward to welcoming you back for another enjoyable stay in the future.

2/10 Terrible

Janine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I DID NOT FEEL SAFE IN THE ROOM. THERE WERE PATRONS/ RESIDENTS FIGHTING AT 0600. THERE WAS RANDOM LOOSE BLK HAIR FOUND IN THE ONLY SHEET. ROACHES, AND PUBIC HAIR ON WALLS OF THE SHOWER. WE CHECKED OUT AT 0945 AND WENT TO THE EXCLAIBUR
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on Feb 2, 2024
Hi Janine! We're deeply sorry to hear about your extremely disappointing experience during your stay with us. Your safety and comfort are of the utmost importance, and we sincerely apologize for the unsettling incidents you encountered in your room. It's distressing to hear about the disturbance caused by other guests and the cleanliness issues you faced. This is not the experience we aim to provide, and we understand your decision to check out early and seek alternative accommodation. Please rest assured that we take your feedback seriously, and we will investigate these matters thoroughly to ensure that corrective action is taken immediately. Our guests' well-being is our top priority, and we deeply regret that we failed to meet your expectations. We understand if you may be hesitant to stay with us again, but if you're willing to give us another chance, we would appreciate the opportunity to make it right and provide you with the exceptional experience you deserve.

6/10 Okay

Deundra

Business traveler
Disliked: Amenities
Tv didn’t work keep saying no signal and connection so that what I didn’t like
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Feb 1, 2024
Hi Deundra! We apologize for the inconvenience you experienced with the television during your stay. Ensuring that all amenities, including the TV, are in proper working order is important to us, and we regret that we fell short in this regard. Please rest assured that we will address this issue promptly to ensure that all TVs are properly connected and functioning for our guests' enjoyment. If there's anything else we can do to make your next stay more enjoyable or if you have any further concerns, please don't hesitate to let us know. Your satisfaction is our top priority, and we're here to assist you in any way we can. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on Jan 29, 2024
Hi David,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.