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Reviews of Sakura Terrace The Gallery

3 out of 5
Sakura Terrace The Gallery
39 Higashikujo Kamitonoda cho, Minami ku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1002 reviews" "
Rating 8 - Good. 204 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room and great facilities (free laundry, free massage chairs, free welcome drinks, tea coffee station and water station. The room however, is a little noisy due to the "openness" of the space. The balcony street outside can be quite noisy. Live music goes til 10 ish so that can also be noisy if your room is on the lower floor.
Stayed 5 nights in May 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Theresa

Liked: Staff & service, property conditions & facilities
Close to 7-11, walk to Kyoto Station. Entertainment and drinks at night
Stayed 4 nights in May 2024

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in general
Stayed 2 nights in May 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by Kyoto station. Fab lobby area with plenty of nooks to relax, fix a hot drink at the coffee and tea bar or head to the south building lobby to enjoy the massage chairs. Great breakfast with a lot of options. Lovely staff. Loved the happy hour drink. Room basic and lacked character but nice to have a balcony.
Stayed 5 nights in May 2024

10/10 Excellent

JiYeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good ! Nothing to complain
Stayed 3 nights in Apr 2024

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Tzu Hsuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has great location and also friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hurshil, Dunstable

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel right near the train station would recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I did not have to write this review as I would like to keep this place hidden. We had a wonderful stay here. The staff was very helpful. The rooms nice. The breakfast buffet amazing. The dinner not-so-great, but really who goes to a hotel for dinner? The happy hour was great when combined with all the soft seating and socializing. The architecture was super-cool with the hotel open to the elements, but designed so that you never got wet. I'd certainly stay here again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great breakfast buffet, and very nice coffee and tea available at most times. Laundry room. I like to grind my own coffee and they have stands with grinders to make fresh brews.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The location right near Kyoto Station is perfect for getting around the city. They offer a lovely drink every evening and a delicious breakfast with Western and Eastern foods. They have a public bath facility (which we didn't use) and massage chairs which were amazing after walking around all day. They also offer drip coffee and tea and coffee machines all day. The rooms are quite small and have very little storage space, but we spent very little time in our room, so it was fine.
Stayed 5 nights in Apr 2024

10/10 Excellent

Vy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Love free drinks. I would love to come back for the future trips.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, well laid out, clean, lovely deep tub for bath, great water pressure for shower. Husband enjoyed the onsen facilities. Nice to have a private deck area. Took advantage of the laundry facilities as well. Great breakfast in the restaurant with both Japanese and western cuisines. Very close walk to train station which has a very high variety of shops and food venues. Staff were friendly and knowledgeable. I would stay here again! Thanks for the lovely stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best stays I’ve ever had. The property was clean and had great amenities. The staff was helpful, friendly and attentive. The rooms were nice and it was close to everything I needed as well as the train station. All in all I would definitely recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Julie

Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard to believe this hotel has only three stars! It's wonderful. The rooms are spacious, the breakfast buffet has an enormous variety of choices covering many cuisines, you get a free welcome drink every evening, and there is a public bath at the hotel. We loved soaking in the Japanese-style bath each evening and following that with the sauna.
Stayed 3 nights in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great .
Stayed 1 night in Apr 2024

10/10 Excellent

Hermes, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the money paid!
Stayed 5 nights in Apr 2024

8/10 Good

Stephanie, San Jose

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel experience was amazing at the Sakura Terrace The Gallery. The rooms were big, clean, easy to access, and the staff were helpful with everything we needed. The only small complaint I have is the laundry service was rather limited, leaving long wait times in between guest usage. Other than that, and the price being a bit high, I rather enjoyed my nights at this hotel!
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel very close to the train and bus station (5 min walk). The communal areas were beautifully decorated and nice to spend the start of end to a day in. Rooms were much bigger than Japanese standard and clean and well appointed. Staff were all terrific and with good English. Extra bonus points for the complimentary morning pour-over coffee and daily free ‘welcome’ drink. 10/10 would stay again if in Kyoto!
Stayed 2 nights in Mar 2024

4/10 Poor

CREIGHTON

This place was a bit of a disappointment. We booked due to the good reviews, however there better options. The WiFi in the room was only 1 mbps speed, very slow. If you are traveling and need to work you cannot do it at this hotel. I had delay work until leaving the accommodation. The pillows in the room were some of the worst out of anywhere I’ve stayed in my many travels. The lobby was fairly cozy with a free drink. However the breakfast and dinner at the hotel were below average. Overall was surprised by the experience since the reviews were so good. I would look else where if you can.
Stayed 5 nights in Mar 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The property is generally a tourist hotel. Very convenient to Kyoto Station. The rooms are TINY but there is a balcony, almost unheard of with hotels in Japan, so you can get fresh air easily. The breakfast is INCREDIBLE with something for everyone. We didn’t need lunch as the breakfast fueled us up for the day. The evening free cocktail is also quite nice. All in all a nice hotel for the value.
Stayed 4 nights in Mar 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was only a block from Kyoto station. It has many food and drink options near the hotel as well. Rooms were very comparable to a hotel room back in the USA, good sized with extra couch etc.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ivy

Stayed 2 nights in Mar 2024

8/10 Good

Thiery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built for summer, the common areas are outside, including all the room accesses face the open sky interior courtyard where they play music. We were there in late March, it was raining and we were cold in the room (no heating, minimal blankets). No storage in the bedroom to unpack, you have to stay in your suitcases. Very friendly and accommodating staff, great location a few steps from the train station which connects to everywhere in Kyoto.
Stayed 4 nights in Mar 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very pleasant staff and nice property. Weather was poor so could not enjoy the open gallery and no where else to sit to enjoy our welcome drink. Rooms clean and well equipped. Only issue was restaurant as there was not enough rooms for our group one person stayed in sister hotel done street but we were told he was not allowed to have dinner with us as restaurant was only for hotel guests. We tried to argue that 4 of us were in the hotel and he was in sister hotel of same chain but they would not bend rules so we never had our breakfasts or dinner there as we wanted to eat as family. Other thing is people need to be ware of a gutter running around railing. When stepping from stairway platform to hallway platform there is a height difference and 10 cm gutter. A number of us tripped on it was it was dark when we arrived and it is not visible. I fell breaking my glasses and giving myself a black eye! Otherwise very nice place to stay.
Stayed 4 nights in Mar 2024

6/10 Okay

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. But lack of basic things.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room, and property
Stayed 4 nights in Mar 2024

10/10 Excellent

Kin Hung George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the JR Kyoto station and 7-11!! Has really good amenities!
Stayed 4 nights in Mar 2024

10/10 Excellent

Karla

Traveled with family
Clean. Polite.
Stayed 3 nights in Mar 2024

6/10 Okay

ning

Liked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Betsy

Best breakfast after compare I’ve been to many hotels around this area

10/10 Excellent

Yuni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place where this hotel located was really close to Kyoto station, only 2-3 minutes walk. But also stands in a quite place ( I am a light sleeper). Staff are nice. The decorations are beautiful and natural, free welcome drink everyday, and they even got live band from Mon to Sat. So impressive! Wonderful experience!
Stayed 2 nights in Feb 2024

2/10 Terrible

CONCEPCION, Jersey City

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Enoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Easy to check in. Really close to the train station. The room was bigger than expected. Wasn’t able to try the breakfast but it looked very good. Will Definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Keisuke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Julianna

Stayed 5 nights in Jan 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay although the open air shared area is pretty chilly in winter. Good location for station and easy to find way around area.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alexander

Stayed 3 nights in Jan 2024

10/10 Excellent

Megan Alise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more instant coffee !
This hotel was top notch. Welcome drinks, tea and hand ground coffee station- it doesn’t get much better. Loved the amount of sunlight this spot gets, live music & clean. Will be back for sure.
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, loved the amenities and convenience to Kyoto Station
Stayed 5 nights in Jan 2024

10/10 Excellent

Hi Yau

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Jan 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel but silly design!
This hotel is really nice and I imagine would be amazing in the summer. The main flaw is that there is no roof to the lobby area and it is absolutely freezing down there! You get a free drink every night which is lovely but you have to drink it in the freezing cold lobby... The room was lovely and the breakfast and restaurant were great. I would return even though it is cold!
Stayed 3 nights in Jan 2024

10/10 Excellent

athena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

YUN CHIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024