Dear Owen,Warmest greetings from Mercure Jakarta Gatot Subroto,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations.We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much improved experience.Sincerely,Rizky Justian DavidRoom Division Manager

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

Dear Mr. Chong Koon AlvinWarmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

Dear Mr. Yoshitaka,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

Dear Mr. Ali,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

Dear Arnav,We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanis SumeleFront Office Manager

Dear Mr. Mohammad,Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. we do apologize that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with 100% satisfaction.Sincerely,Artas WidiantaraFront Office Manager

Dear Mr. Ivan Benny, Greetings from Mercure Jakarta Gatot Subroto!We very much appreciate your feedback regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Artas WidiantaraFront Office Manager

Dear Mr. Yohanes,Greetings from Mercure Jakarta Gatot Subroto!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,Artas WidiantaraFront Office Manager

Dear Mr. Francis,Greetings from Mercure Jakarta Gatot Subroto!We are delighted to read that you had an excellent experience and enjoyed our services. Thank you for your constructive feedback as well and we have shared with our concerned team and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance. At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Artas WidiantaraFront Office Manager

Dear Mr. Jian Zhi Abel, Greetings from Mercure Jakarta Gatot Subroto! Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas WidiantaraFront Office Manager

Dear Mr. Paul,Warmest greetings from Mercure Jakarta Gatot Subroto!It is always a pleasure to receive your constructive feedback regarding your stay with us here. We have shared with our concerned team and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance.At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future with 100% satisfaction.Kind Regards,Artas WidiantaraFront Office Manager

Dear Teng Lung,Thank you for your rating of our hotel. Your feedback will assist us in improving our service and hospitality for the next guest or your next visit. We look forward to welcoming you back for another great stay.Kind Regards,Artas WidiantaraFront Office Manager

Dear Mr. Chin Choon, Greetings from Mercure Jakarta Gatot Subroto! Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas WidiantaraFront Office Manager

Dear Mr. Gajanan, Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance. Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas Widiantara Front Office Manager

Dear Mr. Narath, Greetings from Mercure Jakarta Gatot Subroto! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Once again a Huge thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Artas Widiantara Front Office Manager

Dear Mr. Seunghwan Oh, Thank you for your review of our hotel. Regarding water in the swimming pool that has not exceeded your expectations, we have been share to related department. We strive to provide a superior service experience for every guest therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the constraints and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincere regards, Rizky Justian David Room Division Manager

Dear Mr. Chi Wee, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atha Imran Front Office Manager

Dear Mr. Teng Lung, Thank you for your rating of our hotel. Your feedback will assist us in improving our service and hospitality for the next guest or your next visit. We look forward to welcoming you back for another great stay. Sincere regards, Rizky Justian David Room Division Manager

Dear Mr. Bambang Thank you for your rating of our hotel. Your feedback will assist us in improving our service and hospitality for the next guest or your next visit. We look forward to welcoming you back for another great stay. Sincere regards, Rizky Justian David Room Division Manager

Dear Mr. Fathi, Thank you so much for your kind comments and endorsement of our room and internet connection. We are pleased that your stay has exceeded your expectations. We look forward to welcome you back to Mercure Jakarta Gatot Subroto for your next stay. Sincere regards, Rizky Justian David Room Division Manager

Dear Mrs. Jean, Thank you so much for your kind comments and endorsement of our rooms and facilities. We are pleased that your stay has exceeded your expectations. We look forward to welcome you back to Mercure Jakarta Gatot Subroto for your next stay. Sincere regards, Rizky Justian David Room Division Manager

Dear Mr. Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atha Imran Front Office Manager

Dear Mr Getty, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Koko BASKORO General Manager

Dear Valued Guest, Warmest Greetings from Mercure Jakarta Gatot Subroto... Hope you are keeping well and safe during pandemic. We appreciate regarding your reviews of your stay at our hotel. I am sure this positive feedback will encourage our team member to give the good service to all the guests. Hopefully you can come back to our hotel in the nest future with better service. Thank you for attention and have a great day. Best Regards, Koko Baskoro General Manager

Dear Mr. Dony, Kami sangat berterima kasih atas komentar Bapak mengenai kunjungan Bapak di Mercure Jakarta Gatot Subroto. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak telah memberitahukan pengalaman nya, dan kami berharap kunjungan Bapak berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Nova Sihombing General Manager Inc

Dear Mr. Philipp, Thank you for choosing our hotel while you stay in Jakarta. We very much appreciate your reviews regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Mr. Firdaus, Thank you for choosing our hotel while you stay in Jakarta. We very much appreciate your reviews regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Valued Guest, Thank you for choosing our hotel while you stay in Jakarta. We very much appreciate your reviews regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Valued Guest, It is our pleasure to have you staying with us at Mercure Jakarta Gatot Subroto and thank you for taking of your valuable time expressing your difficulties during your stay with us. Please accept our sincere apologies for long waiting when check in process due to we're running 100% occupancy on the day of your check in date and also we must make sure that the toilet problem is fixed. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you and best regards A. Malik Azhary General Manager

Dear Mr. Joshua, Thank you for choosing our hotel while you stay in Jakarta. We very much appreciate your comments regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Hieronimus Supadma Front Office Manager

Dear Valued Guest, Thank you for choosing our hotel while you stay in Jakarta. We very much appreciate your reviews regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Mr. Kwok, Thank you for choosing our hotel while you stay in Jakarta. We very much appreciate your comments regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially for FB overall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Mr. Eng, Thank you for choosing our hotel while you stay in Jakarta area. We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hopefully the heavy project at Jalan Gatot Subroto will be finished as soon as possible, to reduce a traffic jam and noisy.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Mr. Eddie, Thank you for choosing our hotel while you stay in Jakarta area. We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Mr. Patrick, Thank you for choosing our hotel while you stay in Jakarta area. We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Valued Guest, Thank you for choosing our hotel while you stay in Jakarta area. We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. We do apologize for the inconvenience caused. We would like to review for the Dept Head of Front Office and will do some refreshment training for Front Desk Agent for better service for all guest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Best Regards, Malik Azhary General Manager

Dear Ally, Thank you for choosing again for our hotel while you stay in Jakarta. We very much appreciate your comments regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Malik Azhary General Manager

Dear Sir or Madam, It is our pleasure to have you staying with us at Mercure Jakarta Gatot Subroto and We wish you to thank you very much for your cofidence in our services. Thank you very much for taking some of your valuable time expressing your review. First, We very much regret the inconvenience cause to you , please accept our sincerset apologies for this experience. You can rest assure that this not typical, neither a standard of our service at Mercure Jakarta Gatot Subroto. Your review are precious to us and thank you for your kind contribution, allowing us to always look improving our service to our customers. We are looking forward to be of service upon your next visit to Mercure Jakarta Gatot Subroto and we remain at your entire disposal. Best Regards, Malik Azhary General Manager

Dear Mr. Sheikh Azad, Thank you for choosing our hotel while you stay in Jakarta. We very much appreciate your comments regarding your visit at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, A. Malik Azhary General Manager