The room was a good size with plenty of faciities. I must admit though that the separate toilet was not ideal, especially as there was no hand basin in there. The bed was quite hard but not too bad. Our fridge was not working, the coffee machine only had decaffeinated pods and the safe door was stuck shut. Once reported to reception all were fixed very quickly. We were disapointed that the beer pumps were not in use at the bar as they were charging over £4 for a tiny bottle of lager. We only had one drink there! Breakfast was ok although the orange juice was so watered down it had no flavour. We probably would not stay again because we probably would not go back to Ipswich, Other Novotel's we have stayed in have been better.