Exterior
Check availability

Reviews of Sol Hotel

3.5 out of 5
Sol Hotel
10 Wen-hua Street, Hsinchu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 385 out of 745 reviews" "
Rating 8 - Good. 302 out of 745 reviews" "
Rating 6 - Okay. 40 out of 745 reviews" "
Rating 4 - Poor. 10 out of 745 reviews" "
Rating 2 - Terrible. 8 out of 745 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a bit noisy as it is right across a primary school. Staff were nice but does not seem really friendly. The room was quite clean and the corridor from the elevator to the room was also clean and well lit. There is a good variety of small restaurants or hawker food stalls around the hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Traveled with group
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sol Hotel Hsinchu is an incredible value. Room was spacious and comfortable, staff was outstanding, great included breakfast, and prime location.
Stayed 4 nights in Nov 2023

10/10 Excellent

James

Stayed 2 nights in Nov 2023

8/10 Good

Veaceslav

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Veaceslav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

8/10 Good

Tsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Totally and reasobly good.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, amenities
Good.
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Stayed 1 night in Sep 2023

2/10 Terrible

Meng Cheng

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The service attitude isn’t friendly. The room condition isn’t ok at all. Towels aren’t clean. Overall is pretty bad.
Stayed 1 night in Sep 2023
Response from Rooms Manager Danny Huang on Sep 14, 2023
Dear Meng Cheng,Thank you for staying with us and for taking the time to review our hotel. I deeply apologize for any inconvenience that has occurred during your stay.Your feedback is very important to us as this assists us in knowing what we are need to improve.We hope to have a chance to welcome you back to the hotel someday soon!

10/10 Excellent

WILLIAM P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good hotel, good service
Stayed 1 night in Aug 2023

8/10 Good

YUJING

Stayed 5 nights in Aug 2023

8/10 Good

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable stay. Cafe Grazie is nearby as well as a craft beer place. I believe both places will give you a 10 percent discount if you show your hotel card.
Stayed 1 night in Jul 2023

10/10 Excellent

Jack

Stayed 1 night in Jun 2023

8/10 Good

yusuke, Tigard

Liked: Cleanliness, staff & service
Facility is a bit old. But staff is very responsive and helpful
Stayed 2 nights in May 2023

10/10 Excellent

Jang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel stay.
Stayed 1 night in Mar 2023

6/10 Okay

Hao

Liked: Property conditions & facilities
Excellent Hotel With 2 Issues
Excellent place to stay except 2 issues. I gave okay for cleanliness because I was bitten by bed bugs. The front desk had my bed thoroughly cleaned and gave me anti itch ointment. I gave okay for service because of the accessibility of coffee in the morning because of breakfast buffet. The hostess was rude and didn’t allow me to get coffee during buffet hours. Please consider having separate coffee station for guests who do not want buffet. Even with these 2 issues, I would stay at this hotel in Hsinchu visiting relative for location and xcellent facility and service.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Nice and helpful staff. Many restaurants and bars nearby. Connects to Cafe Grazie where you can receive a 10 percent discount by showing your room card or receipt. Zhongmen Craft Beer next door is great too and you can also receive a discount by showing proof you are staying at the Sol. The hotel also has a nice lounge and patio open 24 hours. Hope to stay again.
Stayed 1 night in Jan 2023

10/10 Excellent

Daniel, Arlington

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable ambiance, convenient location. A ramp by the entrance would have been great!
Stayed 1 night in Dec 2022

8/10 Good

Jojo Soh

Stayed 1 night in Dec 2022

10/10 Excellent

Hsiang-Cheng, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wayne

Liked: Staff & service, amenities, property conditions & facilities
Very clean and my room looked very nice. Bathroom was very clean and nice too. Location near a park you can walk along. I'm likely to book this hotel again next time I am in Hsinchu. Very relaxing hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

CHENG-HSUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from JILL LIN on Mar 9, 2020
Dear Guest, It was a great pleasure to have you staying at SOL Hotel! We feel honored to have your great comments of our hotel. Sincerely we are looking forward to welcome you back in the near future! Thank you for your valuable opinion. Hope you will enjoy the next trip to Hsinchu and have another pleasant stay! Best regards, SOL Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from JILL LIN on Feb 13, 2020
親愛的貴賓 您好： 感謝您入住SOL Hotel新竹迎曦大飯店。 很榮幸此次能讓您擁有愉快舒適的住宿體驗，非常感謝您給予我們的高評價。 我們誠摯的邀請您有空多回來走走，期待您的下次入住！ 敬祝 平安順心 SOL Hotel 迎曦飯店 全體同仁 敬上

10/10 Excellent

Kay Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from JILL LIN on Feb 11, 2020
Dear Kay Hwa, It was a great pleasure to have you staying at SOL Hotel! We feel honored to have your great comments of our hotel. Sincerely we are looking forward to welcome you back in the near future! Thank you for your valuable opinion. Hope you will enjoy the next trip to Hsinchu and have another pleasant stay! Best regards, SOL Hotel

10/10 Excellent

Allen, Ann Arbor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The room is spacious and clean. Breakfast is great.
Stayed 1 night in Jan 2020
Response from JILL LIN on Feb 11, 2020
Dear Allen, Thank you for choosing to stay at SOL Hotel and for your positive review. It is lovely to read that you had such a wonderful time while staying with us. We always aim to deliver highest caliber of services, positive feedback like yours is very rewarding as it lets us know that our efforts were recognized. On behalf of the whole team, we very much look forward to welcoming you back to the hotel someday soon Best regards, SOL Hotel

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great hotel
Excellent hotel, booked 4 nights, got free upgrade, room is spacious, clean. Great service, we arrived at 1pm, check in at 3pm, we left luggage. When 3pm we back, luggage already in room. Hotel is in great location, next to river, lots of restaurants and shopping. Walking distance to Hsinchu station. We did not book breakfast so do not know. Anyway, will come back again if visit Hsinchu.
Stayed 4 nights in Dec 2019
Response from JILL LIN on Dec 31, 2019
Dear Ling , Thank you very much for reviewing your recent stay at SOL Hotel. We are delighted to read that our team members were able to make your stay such a pleasant one. Though SOL Hotel is not a star-rated hotel , we aim to create a place where guests feel like at home no matter how far they are away from home. Your heartwarming comment is the best compliment we can receive. Once again, thank you for choosing SOL Hotel. We look forward to having you back in the very near future. Best regards, SOL Hotel

10/10 Excellent

haohsiang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from JILL LIN on Dec 6, 2019
親愛的haohsiang 您好： 感謝您入住SOL Hotel新竹迎曦大飯店。 很榮幸此次能讓您擁有愉快舒適的住宿體驗，非常感謝您給予我們的高評價。 我們誠摯的邀請您有空多回來走走，期待您的下次入住！ 敬祝 平安順心 SOL Hotel 迎曦飯店 全體同仁 敬上

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Jill Lin on Oct 31, 2019
Dear Guest, It was a great pleasure to have you staying at SOL Hotel! We feel very honored to have your great comments of our hotel. Sincerely we are looking forward to welcome you back in the near future! Thank you for your valuable opinion. Hope you will enjoy the next trip to Hsinchu and have another pleasant stay! Best regards, SOL Hotel

10/10 Excellent

David-Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Jill Lin on Oct 31, 2019
Dear Guest, It was a great pleasure to have you staying at SOL Hotel! We feel very honored to have your great comments of our hotel. Sincerely we are looking forward to welcome you back in the near future! Thank you for your valuable opinion. Hope you will enjoy the next trip to Hsinchu and have another pleasant stay! Best regards, SOL Hotel

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from Jill Lin on Oct 3, 2019
Dear Guest, It was a great pleasure to have you staying at SOL Hotel! We feel very honored to have your great comments of our hotel. Sincerely we are looking forward to welcome you back in the near future! Thank you for your valuable opinion. Hope you will enjoy the next trip to Hsinchu and have another pleasant stay! Best regards, SOL Hotel

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Room had all the amenities you would want ( didn’t have an iron) Great location and very clean.
Stayed 1 night in Sep 2019
Response from JILL LIN on Sep 19, 2019
Dear Ray, It was a great pleasure to have you staying at SOL Hotel! We feel very honored to have your great comments of our hotel. Sincerely we are looking forward to welcome you back in the near future! Thank you for your valuable opinion. Hope you will enjoy the next trip to Hsinchu and have another pleasant stay! Best regards, SOL Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Frequent, Taoyuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend the steak dinner at Cafe Grazie. Also, you can use the dining hall in the hotel to socialize, relax, or work. There are free refreshments provided. Best hotel in Hsinchu.
Stayed 2 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

RR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good breakfast served and everyone especially the front desk staff had been very helpful especially when we asked for directions.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went well except for the buffet breakfast they need to update their food, have some variation
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Solo business traveller. Excellent size and very comfortable bed.
Stayed 5 nights in Nov 2018

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good stay
Stayed 10 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good hotel
Overall good hotel. Comfortable, clean, and friendly staff. Gym was decent and room refurbished and very comfortable. The one problem was with the air conditioner, which didn't seem to work as well as I would have liked. But overall good location and I would stay again
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for Hsinchu
This hotel has been a favorite of mine for years. The breakfast is excellent for international business travelers, and the room price is very competitive. The local area is fun, with shopping and restaurants, and a five minute walk to the train station. It is a full 20 minute taxi ride from the HSR train station, but you can take the local train if you wish to save money. The room itself is well maintained, and has a nice work desk, plenty of power receptacles, and plenty of room for clothes. The shower is great too. It has a bidet, which is always a good thing. I never tried the bath tub but it looks great. The bed is relatively hard, be sure to ask for a pad if you are used to North American style softness.
Stayed 3 nights in Jul 2018

4/10 Poor

Kent

Disliked: Staff & service, property conditions & facilities
Old establishment with rude hotel staffs
Older hotel that needs some refurbishment to the rooms and building. Biggest issue was that some of the hotel staffs were rude which is the first time I ever run into while traveling in Taiwan. I came here because I always have a few drinks with my friends in one of the bar near by (Pumpkin, if you speak Mandarin they're really nice, not much of a foreigner's bar if you only speak English), I always walk by this hotel and thought to myself, "how convenient if I stay here and can walk back to my room from the bar in less than 5 minutes". Well, so I finally did this time, and boy I regretted it. It's old and filled with some rude hotel staff (not all, but about half of 6 of them that I ran into, which is quite a lot if you ask me). Will never return again. Don't bet your luck on this either. You're simply better off around the same price for either Landis or Royal.
Stayed 1 night in May 2018

8/10 Good

SHU-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice and great value.
Very nice hotel, room and shower. Nothing extravagant but very clean and good. Good area to stay in, one block off main road. Good taxi service.
Stayed 3 nights in Mar 2018