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Reviews of Holiday Hotel

2.5 out of 5
Holiday Hotel
2337 US Highway 19, Holiday, FL

Reviews

6.0
Rating 10 - Excellent. 98 out of 335 reviews" "
Rating 8 - Good. 46 out of 335 reviews" "
Rating 6 - Okay. 49 out of 335 reviews" "
Rating 4 - Poor. 29 out of 335 reviews" "
Rating 2 - Terrible. 113 out of 335 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

DANIELA FERNANDA

Traveled with family and small children
Disliked: Cleanliness
The towels was with stain and shower don't looks like clean
Stayed 1 night in May 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from J Long on May 22, 2024
Thanks for the review!

6/10 Okay

Kevin

Stayed 8 nights in May 2024
Response from J Long on May 20, 2024
Thank you for the review!

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 1 night in May 2024
Response from J Long on May 20, 2024
Thanks for the review!

10/10 Excellent

Julian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the staff was very curtious.they helped me find a room that fit my needs with out complaining . I would recommend you stay there if you’re in the area and .
Stayed 1 night in May 2024
Response from J Long on May 20, 2024
Thanks for the review! We are glad you enjoyed your stay!

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were kind and helped me while I’m going through a divorce. They found me a clean room and was very reliable. Thanks can’t wait to come baxj
Stayed 1 night in May 2024
Response from J Long on May 20, 2024
We look forward to your return. Thank you!

6/10 Okay

Danielle

Disliked: Amenities, property conditions & facilities
Came from az for 3nights first room I was given smelled like smoke when it was supposed to be non smoking then the second room was dirty room service kept taking towel and not returning new ones bed was dirty but fixed like it was clean
Stayed 3 nights in May 2024
Response from J Long on May 22, 2024
We are working hard to make improvements at our hotel. We are sorry your stay wasn't spectacular. Your comments will be shared with staff and will help us to provide better service in the future.

10/10 Excellent

Carmen

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was my favorite part. And the staff was so friendly, helpful, and kind.
Stayed 6 nights in Apr 2024
Response from J Long on May 20, 2024
I am thrilled to hear you enjoyed your stay! thanks for the review!

6/10 Okay

Donna

Traveled with partner
I liked the size of the hotel room. I didnt like having to renew the key fob daily even when paid online. Everyday i had to be at the front desk .
Stayed 1 night in Apr 2024
Response from Jodi Long on May 22, 2024
Hi Donna thank you for the review. Unfortunately, when you renew every day you have to come up and sign paperwork for each new reservation, and get a key made daily. that's just how it works.

2/10 Terrible

Candice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely unsafe, filthy conditions mold smell Drugs drinking and partying outside rooms I'm filling complaint with the DBPR Division of Hotels of FL first thing tomorrow morning And code enforcement this hotel needs to be condemned I had to purchase my own blankets and pillowcases The worst hotel I’ve ever seen in my entire life
Stayed 1 night in May 2024
Response from Jodi Long on May 22, 2024
Candice, Thank you for taking the time to review our hotel. I am sorry things weren't up to your standards. We work hard every day to make improvements, and your comments will be relayed to our staff for coaching and improvements for the next guest.

2/10 Terrible

Keisha

Stayed 1 night in May 2024

6/10 Okay

Jade

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice getaway for vacations
Stayed 1 night in Mar 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty Dirty Dirty
Stayed 1 night in Apr 2024

8/10 Good

Joel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Apr 2024

4/10 Poor

Paul

Stayed 1 night in Apr 2024
Response from J Long on May 22, 2024
Looks like we missed the mark during your stay. Please accept our apologies for that. We strive to provide a pleasant stay for our guests.

8/10 Good

Mark

Stayed 3 nights in Apr 2024
Response from J Long on May 1, 2024
Thanks for the review! Glad everything went well!

8/10 Good

Dave

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from J Long on Apr 30, 2024
Dave, We apologize if you stay was less than perfect. Please reach out to our general manager to let us know what went wrong.

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Laying in bed getting ready to shut the light off and a cockroach was on the floor. Will not recommend this place to anyone!
Stayed 1 night in Apr 2024
Response from J Long on Apr 29, 2024
Hi Jordan, We apologize for the pest that showed up in your room. We have regular pest control and do our best to ensure that every room is pest-free, however, it does happen on occasion. I am unable to see your reservation in our system so cannot determine what room you stayed in, so we can have our exterminator treat that room ASAP. If you'd like to call the hotel and speak with me, the General Manager, please feel free to do so.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly love the staff , front desk ladies and Briar and Cheeky the night guy , only thing with Cheeky is he be shutting the air-conditioning off 😂 it's hot as hell in that loby , housekeepers are awesome management is great also. I will definitely come back to this hotel
Stayed 3 nights in Apr 2024
Response from J Long on Apr 29, 2024
Thanks

8/10 Good

Michael

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
The beautiful women behind the desk are great , and the housekeepers , amazing ! But all I n all , NEVER A DULL MONEMNT , management is great , I will definitely come back here
Stayed 4 nights in Apr 2024
Response from J Long on Apr 29, 2024
Thank you

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
parking sometimes ,everything else fine
Stayed 1 night in Apr 2024
Response from J Long on Apr 30, 2024
Thanks for the review - parking can be limited during the busy season.

4/10 Poor

Sixto

Traveled with partner
Disliked: Cleanliness, amenities
Hotel could have been more clean. Floors were filthy. Curtains were moldy. Many vagrants at night.
Stayed 3 nights in Mar 2024
Response from J Long on Apr 24, 2024
Thank you for taking the time to leave a review. We will address the issues you noted. We are sorry our hotel did not meet your standards.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say the staff that works there from Housekeeping to Mgmt , it was a great stay , it was so cool I actually stayed 28 days , would've said ayed longer only to find out it is a law that you can't stay no more than 28 days at a time. But good news is , I can come bck after 7days. 🤗
Stayed 2 nights in Apr 2024
Response from J Long on Apr 24, 2024
Thanks Michael! We appreciate your business!

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sky view from the balcony
Stayed 3 nights in Apr 2024
Response from J Long on Apr 24, 2024
The view is amazing, we agree! Thanks for the great review!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value . Clean rooms . Nice staff . Lots of great channels on T.V . Love the $1 sodas at front desk . Fresh towels every morning delivered by friendly staff . Excellent pool . I stay here at every couple of months when i come down to Florida.
Stayed 4 nights in Apr 2024
Response from Jodi Long on Apr 24, 2024
Thanks Jerry! We are thrilled you come back to visit us often! We appreciate you!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great looking location
Stayed 2 nights in Apr 2024
Response from J Long on May 22, 2024
Thanks Michael

6/10 Okay

Michael

Traveled with group
Liked: Staff & service, property conditions & facilities
Well I've been here almost a month now and the staff , Jamie , Briar , (Christina housekeeping) and all the other ladies are great. Always smiling always nice. But the other day I was rushed booking my room.almost told to leave after I have booked this room 14xs
Stayed 1 night in Apr 2024
Response from j on Apr 30, 2024
Thanks Michael

6/10 Okay

William

Old school hotel feel really nice pool I recommend it for the price it's pretty cool
Stayed 2 nights in Apr 2024
Response from J Long on Apr 30, 2024
Thanks William!

8/10 Good

Michael

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Housekeepers are awesome. Front desk is awesome , Briar is cool as $&#@ , even management is ok.
Stayed 1 night in Apr 2024
Response from j on Apr 30, 2024
Thank you Michael

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from J Long on Apr 30, 2024
We are sorry that your stay was less than great. Often leaving us details about your stay helps us to make improvements that we might not have been aware of before.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Pop;
Stayed 1 night in Apr 2024
Response from J Long on Apr 17, 2024
Thanks for the review

6/10 Okay

Michael

Traveled with group
Liked: Staff & service, property conditions & facilities
I like the housekeepers I like the young lady Jamie behind the counter management is a little Stern but she's all right I've been here almost a month already
Stayed 2 nights in Apr 2024
Response from J Long on Apr 17, 2024
Management is stern. thanks for the review.

4/10 Poor

Kevin

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024
Response from j on Apr 16, 2024
Hi Kevin, we are sorry our hotel did not meet your standards. We are working on making improvements every day. We hope you will give us a try in the future.

2/10 Terrible

Martin

Stayed 1 night in Apr 2024
Response from J Long on May 22, 2024
We are sorry things did not go well during your stay. We are working on improving our services daily.

4/10 Poor

jose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a old dirty hotel with dirty towel ,the shower is falling apart, not recommended
Stayed 1 night in Apr 2024
Response from J Long on Apr 30, 2024
Thank you for taking the time to leave us feedback. We are making improvements every day. Sorry our hotel does not meet your standards.

2/10 Terrible

April Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Don’t. They stock your room with Dirty towels! And they have the nerve to say they’ll charge if you leaved stained towels! The towels smelled unwashed. The room smells dirty, musky and moldy. I took the filthy towels up front and the lady upfront pulled out a few that were also dirty then continued to text on her phone after finding some that didn’t look too dirty. This place makes me itchy. There are no alternatives. All the surroundings places look sketchy and dirty. I’ll never return to this hotel or city. Even the drug store employees take out their misery on you and are rude at entry. I pray I don’t go home with bedbugs!!!!
Stayed 1 night in Apr 2024
Response from J Long on Apr 14, 2024
Ms April, Thank you for taking the time to leave a candid review of our hotel and Holiday, Florida as a whole. We have no control over the city and other problems you experienced while visiting our area. You may have received towels that have been not treated so nicely by other guests and we apologize for that but, let me assure you, that the towels and linen in the room and in the front lobby are washed and very clean. We have a contracted respected Pest Control company that treats our hotel on a weekly basis and are inspected on a routine basis by the state of Florida the same as every other hotel in Florida. We apologize that our hotel is not up to your standards and we will use your comments to coach our staff.

2/10 Terrible

Darian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from J Long on May 1, 2024
Hi Darian,We are disappointed that you did not have a great stay. Sorry we missed the mark.

8/10 Good

Devante

Stayed 2 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
I can tell you this the housekeepers are awesome management is starting to come around it's just the area it's not very how do you say it fun
Stayed 1 night in Apr 2024

10/10 Excellent

Darian

Stayed 1 night in Apr 2024
Response from J Long on May 1, 2024
Thanks for the great review Darian!

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

8/10 Good

Joel

Stayed 1 night in Apr 2024
Response from J Long on Apr 29, 2024
Thanks for the review Joel! We appreciate it!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean , quiet , good staff
Stayed 1 night in Apr 2024
Response from J Long on Apr 7, 2024
Thank you! We appreciate your business

8/10 Good

Michael

Traveled with group
Liked: Staff & service, property conditions & facilities
K
Stayed 1 night in Apr 2024
Response from J Long on Apr 17, 2024
Thank you!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from J Long on Apr 8, 2024
Thank you for the great review! We look forward to you staying with us again soon!

2/10 Terrible

Mahogany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from J Long on Apr 8, 2024
We understand your disappointment with not being able to extend your stay - we were disappointed that you smoked in the room and left burn marks on the tub so we had to ask you to leave our property.

8/10 Good

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Like I said the women in housekeeping they're awesome very nice always happy and I'll tell you this even management has been very nice and I appreciate all of you
Stayed 1 night in Apr 2024
Response from J Long on Apr 7, 2024
Thanks Michael!

6/10 Okay

Michael

Traveled with group, Business traveler
Liked: Staff & service
Availability and they allow me to stay in the same room which I appreciate very much
Stayed 1 night in Apr 2024
Response from J Long on Apr 5, 2024
Thanks.

6/10 Okay

Michael

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities
The pool is great the housekeepers are wonderful management is a little different
Stayed 1 night in Mar 2024
Response from J Long on Apr 5, 2024
Thank you