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Rating 10 - Excellent. 98 out of 335 reviews" "
10 - Excellent
98
Rating 8 - Good. 46 out of 335 reviews" "
8 - Good
46
Rating 6 - Okay. 49 out of 335 reviews" "
6 - Okay
49
Rating 4 - Poor. 29 out of 335 reviews" "
4 - Poor
29
Rating 2 - Terrible. 113 out of 335 reviews" "
2 - Terrible
113
5.6/10
Cleanliness
7.0/10
Staff & service
5.8/10
Amenities
5.4/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Terrible
DANIELA FERNANDA
Traveled with family and small children
May 26, 2024
Disliked: Cleanliness
The towels was with stain and shower don't looks like clean
I felt the staff was very curtious.they helped me find a room that fit my needs with out complaining . I would recommend you stay there if you’re in the area and .
Julian
Stayed 1 night in May 2024
Response from J Long on May 20, 2024
Thanks for the review! We are glad you enjoyed your stay!
Came from az for 3nights first room I was given smelled like smoke when it was supposed to be non smoking then the second room was dirty room service kept taking towel and not returning new ones bed was dirty but fixed like it was clean
Danielle
Stayed 3 nights in May 2024
Response from J Long on May 22, 2024
We are working hard to make improvements at our hotel. We are sorry your stay wasn't spectacular. Your comments will be shared with staff and will help us to provide better service in the future.
10/10 Excellent
Carmen
Traveled with family and small children, Traveled with partner, Traveled with family
The pool was my favorite part. And the staff was so friendly, helpful, and kind.
Carmen
Stayed 6 nights in Apr 2024
Response from J Long on May 20, 2024
I am thrilled to hear you enjoyed your stay! thanks for the review!
6/10 Okay
Donna
Traveled with partner
May 5, 2024
I liked the size of the hotel room. I didnt like having to renew the key fob daily even when paid online. Everyday i had to be at the front desk .
Donna
Stayed 1 night in Apr 2024
Response from Jodi Long on May 22, 2024
Hi Donna thank you for the review. Unfortunately, when you renew every day you have to come up and sign paperwork for each new reservation, and get a key made daily. that's just how it works.
extremely unsafe, filthy conditions mold smell Drugs drinking and partying outside rooms I'm filling complaint with the DBPR Division of Hotels of FL first thing tomorrow morning And code enforcement this hotel needs to be condemned I had to purchase my own blankets and pillowcases The worst hotel I’ve ever seen in my entire life
Candice
Stayed 1 night in May 2024
Response from Jodi Long on May 22, 2024
Candice, Thank you for taking the time to review our hotel. I am sorry things weren't up to your standards. We work hard every day to make improvements, and your comments will be relayed to our staff for coaching and improvements for the next guest.
Laying in bed getting ready to shut the light off and a cockroach was on the floor. Will not recommend this place to anyone!
Jordan
Stayed 1 night in Apr 2024
Response from J Long on Apr 29, 2024
Hi Jordan, We apologize for the pest that showed up in your room. We have regular pest control and do our best to ensure that every room is pest-free, however, it does happen on occasion. I am unable to see your reservation in our system so cannot determine what room you stayed in, so we can have our exterminator treat that room ASAP. If you'd like to call the hotel and speak with me, the General Manager, please feel free to do so.
I truly love the staff , front desk ladies and Briar and Cheeky the night guy , only thing with Cheeky is he be shutting the air-conditioning off 😂 it's hot as hell in that loby , housekeepers are awesome management is great also. I will definitely come back to this hotel
The beautiful women behind the desk are great , and the housekeepers , amazing !
But all I n all , NEVER A DULL MONEMNT , management is great , I will definitely come back here
I have to say the staff that works there from Housekeeping to Mgmt , it was a great stay , it was so cool I actually stayed 28 days , would've said ayed longer only to find out it is a law that you can't stay no more than 28 days at a time. But good news is , I can come bck after 7days. 🤗
Great value . Clean rooms . Nice staff . Lots of great channels on T.V . Love the $1 sodas at front desk . Fresh towels every morning delivered by friendly staff . Excellent pool . I stay here at every couple of months when i come down to Florida.
Jerry
Stayed 4 nights in Apr 2024
Response from Jodi Long on Apr 24, 2024
Thanks Jerry! We are thrilled you come back to visit us often! We appreciate you!
Well I've been here almost a month now and the staff , Jamie , Briar , (Christina housekeeping) and all the other ladies are great. Always smiling always nice. But the other day I was rushed booking my room.almost told to leave after I have booked this room 14xs
Michael
Stayed 1 night in Apr 2024
Response from j on Apr 30, 2024
Thanks Michael
6/10 Okay
William
Apr 19, 2024
Old school hotel feel really nice pool I recommend it for the price it's pretty cool
We are sorry that your stay was less than great. Often leaving us details about your stay helps us to make improvements that we might not have been aware of before.
I like the housekeepers I like the young lady Jamie behind the counter management is a little Stern but she's all right I've been here almost a month already
Hi Kevin, we are sorry our hotel did not meet your standards. We are working on making improvements every day. We hope you will give us a try in the future.
2/10 Terrible
Martin
Apr 15, 2024
Martin
Stayed 1 night in Apr 2024
Response from J Long on May 22, 2024
We are sorry things did not go well during your stay. We are working on improving our services daily.
Just Don’t. They stock your room with Dirty towels! And they have the nerve to say they’ll charge if you leaved stained towels! The towels smelled unwashed. The room smells dirty, musky and moldy. I took the filthy towels up front and the lady upfront pulled out a few that were also dirty then continued to text on her phone after finding some that didn’t look too dirty. This place makes me itchy. There are no alternatives. All the surroundings places look sketchy and dirty. I’ll never return to this hotel or city. Even the drug store employees take out their misery on you and are rude at entry. I pray I don’t go home with bedbugs!!!!
April Joy
Stayed 1 night in Apr 2024
Response from J Long on Apr 14, 2024
Ms April, Thank you for taking the time to leave a candid review of our hotel and Holiday, Florida as a whole. We have no control over the city and other problems you experienced while visiting our area. You may have received towels that have been not treated so nicely by other guests and we apologize for that but, let me assure you, that the towels and linen in the room and in the front lobby are washed and very clean. We have a contracted respected Pest Control company that treats our hotel on a weekly basis and are inspected on a routine basis by the state of Florida the same as every other hotel in Florida. We apologize that our hotel is not up to your standards and we will use your comments to coach our staff.
We understand your disappointment with not being able to extend your stay - we were disappointed that you smoked in the room and left burn marks on the tub so we had to ask you to leave our property.
8/10 Good
Michael
Traveled with group, Business traveler
Apr 5, 2024
Liked: Cleanliness, staff & service
Like I said the women in housekeeping they're awesome very nice always happy and I'll tell you this even management has been very nice and I appreciate all of you
Michael
Stayed 1 night in Apr 2024
Response from J Long on Apr 7, 2024
Thanks Michael!
6/10 Okay
Michael
Traveled with group, Business traveler
Apr 5, 2024
Liked: Staff & service
Availability and they allow me to stay in the same room which I appreciate very much
Michael
Stayed 1 night in Apr 2024
Response from J Long on Apr 5, 2024
Thanks.
6/10 Okay
Michael
Traveled with group, Business traveler
Apr 3, 2024
Liked: Staff & service
Disliked: Amenities
The pool is great the housekeepers are wonderful management is a little different