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Reviews of Nhat Yen HotelHCM

2.5 out of 5
Nhat Yen HotelHCM
R4 - 06 No.2 Street, Hung Gia 5, Phu My, Hung, Tan Phong Ward, District 7, Quan 7, Ho Chi Minh City

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 2 out of 19 reviews" "
Rating 6 - Okay. 7 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

No service continental breakfast, which promised when booking
Stayed 2 nights in Jun 2018
Response from Tommy Thanh on Sep 9, 2018
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and nice friendly staff. Comfortable and clean rooms

6/10 Okay

John, USA

It was ok hotel.
The hotel is just a basic hotel. The location is end of the area, bit difficult to find.

6/10 Okay

Tan, Singapore

Ok start only
Stay was ok breakfast was also just ok. Must surrender passport. Not a good idea. They forget to give me my passport back had to travel back to collect it almost missed my flight

4/10 Poor

Winn, Dallas, TX

Liked: Cleanliness, staff & service
Disliked: Room comfort
The owner has no respect for guests
Everything was fine until the very end. It was so bad, it ruined the whole experience. The front desk staff is nice and accommodating. On check-out day, after paying for our stay and resolved some misunderstanding with bottled waters, as we were about to leave the hotel, the owner had the audacity to come out and said that we're so cheap, we can't even pay for water bottles. I had booked and stayed at the hotel for 9 days. I was told that I would get 2 free water bottles per day in my room. There are 2 bottles in the fridge that would not be free. The free bottles will be left outside of the fridge. On check out day, i was surprised to see we were charges for the waters for the 9 days of staying. I told the receptionist that the owner had told me the water were free, she called and spoke to the owner, twice. She got yelled at by the owner for waking him up and not handling the problem on her own. I was willing to pay for the water until the owner than said he'll take care of the water for us. I was fine with that, paid for the hotel then leave. As I was preparing to leave, the owner decided to walk out to our motorbikes and say that he can't believe we're so cheap that we made a big deal out of water bottles. I can't believe he insulted us over water bottles. Unbelievable. I don't mind paying for the water, but coming out to insult your customers over water is immature, short-sighted and disrespectful.

6/10 Okay

ZENG, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
I choose to stay here as the hotel is new (less than a year old). The hotel and room deco were that of grandeur. So is the level of comfort in the plush beddings. However, the only staff was newer than the hotel... Did not know how to operate the safe deposit box in the room. Help didn't come even though I asked help on operating it. Bathroom has no extra hooks for clothing. Generally the room is clean since it is still new. Breakfast is basic and only one choice.

2/10 Terrible

junhoi

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

雨正

Stayed 1 night in Oct 2018

10/10 Excellent

bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
good stay
Stayed 2 nights in Mar 2018
Response from Amy on Jun 23, 2018
thank you! ^_^

2/10 Terrible

j, ho chi min

Disliked: Cleanliness, property conditions & facilities, room comfort
벌레가 많고 시끄럽다
엘리베이터 정차할때마다 벨이 울리는데 객실까지 들려서 자다가 깼다 냉장고 소음이 매우 심하다 밤에 잘때는 세탁기돌아가는 소리가 들리는데 매우시끄럽다 풍뎅이 만한 바퀴벌레와 개미들이 많이 있었다 창문이 없고 화장실에 환풍기가 없어서 방이 매우 습하다 조식은 매일 쌀국수
Stayed 3 nights in Jan 2018

10/10 Excellent

YI JUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Thank you very much for your comment Hope to welcome you to Nhat Yen Hotel again in the near future! Wish you and your family all the best! Warmest regards from Nhat Yen Hotel!

10/10 Excellent

YI JUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

YI JUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

YI JUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

YI JUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
늦은밤 도착 후 정말 잠만 잘만한 곳
싼 가격이라 예약했는데 방이 굉장히 작고, 창문이 없어 답답함을 느낄 수 있네요.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Thy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sự cố mất điện làm cản trở thời gian nghỉ ngơi của tôi. Hết phòng để đổi nên ko tạo đươc sự thoải mái khi đến đây. Mong ks sẽ khắc phục tình trạng này sớm

8/10 Good

Thanh

Liked: Cleanliness, property conditions & facilities, room comfort
Đáng ghé thử
Phòng sạch đẹp,wifi mạnh, nhân viên nhiệt tình. Truyền hình cáp tốt Khuyết: bồn tắm hơi nhỏ, chỗ gửi xe nhỏ và phòng cách âm chưa tốt