Hellhole Palms Vacations from ￥177,886

The staff is very personable and friendly. The place is really peaceful and I love the theme. I had a great time and I am planning to visit again soon. Thank you!

We arrived about 3:30 and they stated the room wasn't ready. They did give us a pool key if we wanted to swim but we didn't and waited. Went back at 4 (normal check in time). Room wasn't ready and they would text us. 4:30 and received a text that room was ready. Front desk was kind and provided information about resort grounds. Our two bedroom/two bathroom villa was perfect our family size (4 adults and 2 children). Very spacious, has washed/dryer with complementary laundry soap/fabric softener sheets. Kitchen has all the usual gadgets, coffee maker with coffee, sugar, creamer, full fridge, full stove, dish washer and utensils/pans. Living room was spacy and had a dining table for 6. Beds were comfortable, rooms were spacious. One bathroom is in what I consider a master room with spacious closet, fireplace, huge shower and separate large bathtub. The other one can be accessed by main hall door and other door to bedroom, also nice. Patio space is great with two lawn chairs, patio table and patio chairs. Negatives - called housekeeping for ice and they didn't bring it, called the next day and they did. Our living room tv glitched so wasn't able to watch it. Overall I enjoyed our time and will stay again. Did not try the grill but did eat pizza from their on site Pizza Hut. Their market has a lot of items including liquor, and the tarbucks with almost the full menu. We didn't get a chance to visit the store. They have a variety of pools, the one we enjoy

Beautiful property, excellent location, awesome staff!

The hotel was perfect for us. Easy walk to Seaport Village and to Gaslamp. Staff was very friendly and helpful. We did not pay to park on the property but we were traveling around a lot so parking on the street was easy and free after 6pm.