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Reviews of Kunugi Relaxation with 4 modern rooms

3.5 out of 5
Kunugi Relaxation with 4 modern rooms
2937-685 Misorano, Hakuba, Nagano-ken

Reviews

10

Exceptional

Rating 10 - Excellent. 17 out of 17 reviews" "
Rating 8 - Good. 0 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mallorie, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Kunugi's was one of highlights of my entire trip to Japan. The hosts are remarkable-so kind, generous and helpful. I felt like I was coming home everyday after a day on the mountain and it was very peaceful at this property and in my cabin. It was unique, very cozy, clean, and I appreciated the kitchen, the washer/dryer combo, all the appliances (heaters, fridge, humidifier, air purifier, towel warmer, soaker tub, and the 3 onsens! I booked an extra day and I'm so glad I did. I highly recommended this lovely property and truly adore the hosts. Thank you so much!
Stayed 2 nights in Mar 2024
Response from Team Kunugi on Apr 27, 2024
Hi Mallorie ,Thank you for your comments! Glad to know that you had such a great experience at Kunugi. We look forward to welcoming you back! Team Kunugi

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the nicest hotel experience I've had. The staff was incredibly kind and hospitable (helping with suitcases, calling taxis, the private onsen luxurious, and the room well-appointed with thoughtful amenities like a massage chair and bluetooth speakers. The breakfast is a must. I only stayed one night but already felt incredibly refreshed. 10/10 would return.
Stayed 1 night in Jan 2024
Response from Team Kunugi on Feb 10, 2024
Hi Chris, We really appreciate your compliment. We are glad you like Kunugi so much. And we're looking forward to seeing you soon! :)

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience at Kunugi and recommend it wholeheartedly. The rooms and property were super cute and extremely well-equipped, with everything we could imagine needing. The onsen baths, and especially the outdoor rotenburo were special because they were private and my partner and I could enjoy together. The breakfast was delicious and healthy, with a lot of fresh fruit and vegetables. Finally, the staff were excellent, professional and friendly, the kind of service I'd get at a five-star hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautifully renovated rooms, with impeccable service. I’ve never experienced such high end, quality service. So much attention to detail and the private onsen was amazing. Not to mention the breakfast was spectacular as well! I would definitely go back here and probably only stay here when I go back to Hakuba.
Stayed 3 nights in Feb 2023
Response from Kunugi's owner on Feb 18, 2023
Dear Alexander,Thank you for choosing our hotel.We are glad that you enjoy your stay here.We remember you are always fun to be around.Hope you also enjoyed a special massage service that you took on the last day.I can't wait to see you and your partner who is good at speaking Japanese.From Still-learning-English Jo

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best place I have stayed in in my life. If I could give this more than 5 stars I definitely would. Everything about this place was excellent - breakfast was perfect, Joe and his wife were so accommodating and helpful (they dropped us off at the ski resort on the first night!) Everything was amazing
Stayed 4 nights in Jan 2023
Response from Kunugi's owner on Feb 18, 2023
Dear Zachary,Thank you for choosing our hotel.We are pleased that you enjoy your time here.We are looking forward to seeing you again.

10/10 Excellent

EA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful 3 night stay. The owners and staff are warm and welcoming. The space is beautiful and calming. And, we enjoyed a delicious breakfast every morning. The private onsen is a must do. I highly recommend staying here if you are in the Hakuba area!
Response from Owner:Ryoji Okada on Jan 11, 2023
Dear EAThank you for your stay.Did you receive your lost and found?Please stay with us again. We look forward to seeing you and your family again.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel!!
This hotel is Awesome!! From the time we walked I. To the moment we left!! The host will do everything in his power to make your sat amazing!! The rooms were very comfy and very traditional!! Very close to the bus stop to go to the mountains! Overall a great experience and we will definitely be coming back!!!
Stayed 3 nights in Feb 2020

10/10 Excellent

brigitte

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special stay in Hakuba
My partner and I had a very special stay at Kunugi. The hosts were very thoughtful and helped us with our rental gear, where to ski and even drove us to the bus station. The rooms are so clean and cozy. The private open air onsen after skiing all day was incredible. The hosts prepared us the most beautiful 5 course dinner for our last night, our favorite dinner in japan! We will be back!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Byron R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve ever stayed at.
Best hotel I’ve ever stayed at in my life. Host was amazing and couldn’t ask for better service. Hotel was beautiful and had amazing amenities. I would absolutely recommend and stay here again.
Stayed 3 nights in Feb 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ryoken, food and hosts
Switched to the suite room mid-way through my trip. Spacious room (loft) with an en-suite jacuzzi, although my preference still leans towards using the onsen. Ryoji and Junko are the perfect hosts and their attention to detail was next to none. Beyond the excellent recommendations provided by Ryoji and the great daily breakfast by Junko - we also tried their dinner menu with wine pairing which was truly an unforgettable experience. Will definitely stay here again on my next trip back.
Stayed 2 nights in Mar 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended ryoken experience
Second time visiting Herb Kunugi after chancing upon the place the year before. Stayed in the twin room which was very comfortable and clean. Incredible breakfast and relaxing in the onsen after a day out on the slopes was exactly what the doctor ordered. Good location located 3mins walk to the bus stop servicing the wider Hakuba Valley. 5mins walk to the restaurants in Echoland.
Stayed 3 nights in Mar 2018

10/10 Excellent

Choi Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

かの

Stayed 1 night in Dec 2023

10/10 Excellent

MIYUKI

Stayed 1 night in Aug 2023

10/10 Excellent

Tai On

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Kunigi's owner on Feb 18, 2023
Dear Tai On,Thank you for choosing our hotel.We am happy that you enjoy your stay here.We are looking forward to seeing you again.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our best Japanese experience
We couldn’t recommend this place more! If there was a 12 on the scale we would have rated it 12 on everything. The hosts were the most helpful we have ever experienced - helped us with everything from booking taxis, recommending where to ski for the day as well as printing manuals for how to prepare various noodles we had bought in the convenience store :) The room was beautiful, clean and felt very cozy and authentic. The breakfast was a culinary experience every day not to mention the onsen that became a highlight each afternoon. We will for sure come back here when we come to Hakuba next time!
Stayed 5 nights in Jan 2023
Response from Kunigi's owner on Feb 18, 2023
Dear Oscar,Thank you for choosing our hotel.We are glad to hear that you enjoy your time here.It is not easy to cook the noodles you bought and if you don't cook properly, it can be very bad.Hope you also enjoy "Japow" in Rusutsu, Hokkaido.If you have any questions about noodles, do not hesitate to ask :)We are looking forward to seeing you again.