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Reviews of Hotel Sanmalte

3 out of 5
Hotel Sanmalte
22201-33 Kamishiro, Hakuba, Nagano

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 21 reviews" "
Rating 8 - Good. 9 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Tim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet little hotel. Owners/staff are super friendly and helpful, and the meals were phenomenal. They were able to prepare these Japanese meals as vegetarian which was great. The onsen on the lower level was great to come home to at the end of each day skiing. It’s easy to get up to nearby Escal Plaza in a free shuttle, and from there you can get the valley shuttles to the other fields. Please note if you’re staying here - this is at the more remote end of the valley and you don’t have a lot of shops etc around, so you will need to either go into town for supplies or bring them with you. Otherwise nothing but a positive experience staying here!
Stayed 8 nights in Feb 2024

10/10 Excellent

Hailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sanmalte was an amazing place to stay for multiple reasons. The hospitality offered to us was world class, offering assistance above and beyond most hotels with the most lovely staff you could ask for. The rooms were good sized with a private bathroom inside and one in the hallway outside. They also offered breakfast each morning. The hotel is situated only a 5 min walk to Goryu slopes and a 1 min walk or less to local bars and cuisine which were amazing. We had an amazing time staying here and would recommend it to anyone, we hope to be back one day again soon! Oh, and the onsen inside and dry room made our trip
Stayed 1 night in Jan 2024

8/10 Good

CHANDAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is kind and they prepared vegetarian breakfast for us
Stayed 1 night in Dec 2021

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Hakuba!
Nothing bad to say at all, it's a family owned hotel and the entire family was so friendly my entire stay. They are willing to bend over backwards for you and made me feel like I was at home for my two week stay. The restaurant is also amazing, I had a shabu shabu dinner for my birthday and it was fantastic! I'll definitely be staying here again!
Stayed 14 nights in Feb 2019

8/10 Good

Cort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The San Malte is fantastic!
The San Malte is fantastic. There is a free resort shuttle that picks up right out front, or you can enjoy the 5 minute walk to the chairlift. The staff was wonderful, always willing to help! The accommodations were simple, but perfect for the traveler looking to feel as though they were in Japan.
Stayed 4 nights in Jan 2018

8/10 Good

Tate, Perth, Aus

Liked: Cleanliness, staff & service, room comfort
Great little Inn
Was there mid-Jan for skiing, was a bit skeptical as Maps was showing the location was in the middle of a field in the lowlands, but the actual location was quite convenient, and im really glad we stayed there .

8/10 Good

heather, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goryu
Very welcoming and tried to make us at home.

8/10 Good

Greg, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip to Hakuba
Great room for the price. Very close to Hakuba Goryu Ski resort. Went skiing with my two kids - we all stayed comfortably. Staff was very kind and accommodating.

10/10 Excellent

Candice, Yokosuka, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Hotel was difficult to find due to the address being wrong on hotels. You should search using the phone number: +81 0261-75-2133 in google. There are 5 parking spots out front and then another 5-10 across the street. Parking is not an additional price. We rang the bell at the front counter and the owner popped right out to help us. He provided us with our room key, information and three maps for the area. He spoke english well. Our room had 4 twin beds; 2 made up for my husband and myself. We had a bathroom and shower in the room, but I think there may be some rooms that use communal bathrooms. The room also had a small couch, coffee table, two stools, tv, safe and closet with plenty of room for our snowboarding coats. The hotel is modest and could use some updating, but we were quite comfortable. That is not a priority in our travels. Upon check-in, we failed to mention we were vegetarians and assumed the breakfast was buffet style. Later on the first day, we realized they had set out an entire breakfast for us and we had not shown. We felt awful and discussed the fact that we were vegetarian with the owner. Later, he brought us fresh apples from his farm. The next two mornings, he had out vegetarian friendly foods with fresh tofu, vegetables and fruit all from his farm! There is a dry room in the basement with some paid lockers and open shelves. It was not very warm, so we kept our gloves and coat in our room overnight, but the boots downstairs.

10/10 Excellent

Russ, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location
Location was excellent with a bus stop to goryu ski hill right out front. Huge Japanese/euro breakfast daily. Staff were helpful and super efficient. Highly recommended.

4/10 Poor

Ryoma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Naoki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
五竜で大けがしましたが、サンマルテさんは良い宿でした。
Stayed 1 night in Feb 2023

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

KA LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比我想像中好！出類拔萃
服務周到，入面職員很友善，英文可以溝通到。 地方比我想像中大，兩個人開晒篋都仲有位，非常之好！
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美味しい料理
食事がご当地の食材を使っていて長野にきていると感じることもできたし、食事も美味しかったので満足です。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利！
五竜スキー場からも近くて便利、
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2018

10/10 Excellent

HSINGLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便乾淨的飯店
離雪場很近

8/10 Good

Tomas, Stockholm

Liked: Cleanliness, staff & service, room comfort
Härliga dagar i Hakuba
Underbar skidåkning i Hakuba med fantastisk service från hotelpersonalen.