ロイヤルロータスホテルハロンの口コミ

8/10 (良い)

宿泊されたお客様

2018 年 1 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

とても清潔で快適なホテルでした。英語が話せるスタッフさんも多くいて安心して宿泊することができました。

2017 年 12 月に 1 泊滞在

2/10 (非常に不満)

Natarie

2012 年 6 月 21 日

良かった点 : 施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

不満足なホテル

フロント、朝の朝食の女性スタッフの対応が悪かった。便利の悪い立地で、何をするにもタクシーでいかなければならなかった。朝の朝食も、４星ホテルにしては、おいしくなかった。今までいろんなホテルに泊まったが、一番最悪だった。ホテルの外観は綺麗だが、残念なホテルだと思う。男性スタッフは、とてもよく頑張っていると思った。

8/10 (良い)

Lee、Singapore

家族旅行

2019 年 11 月 17 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excellent concierge staff who are very professional, helpful, pleasant, friendly experienced and efficient. Speak good English and impressed by their willingness and sincerity in helping guests solve problems. Check in speedy. We are very pleased with their great service which made our stay very enjoyable and memorable. Breakfast buffet spread decent. Will strongly recommend this cosy hotel for excellent location, cleanliness, relaxing skybar, beautiful skyline and quiet and spacious rooms.

2019 年 10 月に 2 泊滞在

Hotel Managementからの返信 (投稿日 : 2019 年 11 月 19 日)

Dear guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and staff as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. Regards!

4/10 (不満)

宿泊されたお客様

カップルで旅行

2019 年 9 月 10 日

気になった点 : スタッフとサービス、施設のコンディションと設備

. Wine and dine restaurant was abysmal . Surrounding area completely dead . Building site next door . Pool in separate building, meant you had to walk through the foyer dripping wet as no changing area provided . Skybar beautiful and staff great however only opened at 4pm which meant no outdoor facility to enjoy the weather . Laundry service overpriced, only had a small bag of thin items washed and it cost 1.3 million!!

2019 年 9 月に 3 泊滞在

Hotel Mangementからの返信 (投稿日 : 2019 年 10 月 3 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We will listen to your review and will improve as soon as possible. Thank you very much for your visit.

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月 27 日

2019 年 8 月に 1 泊滞在

Hotel Managementからの返信 (投稿日 : 2019 年 10 月 5 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday ! Thank you very much for your visit.

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2019 年 7 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great staff! Overall the hotel was located in a great location plus the hotel food was amazing.

2019 年 7 月に 2 泊滞在

Hotel Managementからの返信 (投稿日 : 2019 年 10 月 5 日)

Dear guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. Regards!

8/10 (良い)

宿泊されたお客様

家族旅行

2019 年 7 月 7 日

I think the hotel is ok the staff need more improvement and need more friendly welcome I was not happy with the bell boy when I come to pick up my stuff at check out

2019 年 7 月に 2 泊滞在

Hotel Managementからの返信 (投稿日 : 2019 年 10 月 5 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We will listen to your review and will improve as soon as possible. Thank you very much for your visit.

8/10 (良い)

宿泊されたお客様

2019 年 6 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2019 年 6 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 4 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Very nice hotel, good staff. Good value for money on everything there. I would stay again.

2019 年 4 月に 1 泊滞在

Hotel managementからの返信 (投稿日 : 2019 年 10 月 5 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards

8/10 (良い)

Hayami

2019 年 4 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 4 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

2019 年 3 月 29 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

Big construction work nonstop till midnight and from 6am right next to building, receptionists have poor English so misunderstood our request of airport transfer and had a bit of last minute excitement. Spa was disappointing but breakfast was good. Stay here only on route to somewhere more exciting.

2019 年 3 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行, 家族旅行, グループ旅行

2019 年 1 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Property is very clean and staff were helpful. Rooms are big and bed was comfortable. The construction across the street is very loud on one side of the hotel. Because of this, we requested a room change after the first night and hotel staff were very understanding.

2019 年 1 月に 2 泊滞在

Hai Nguyenからの返信 (投稿日 : 2019 年 1 月 7 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards

8/10 (良い)

nachayapat

2019 年 1 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

great hotel

good and comfortable

2018 年 10 月に 2 泊滞在

Hai Nguyenからの返信 (投稿日 : 2019 年 1 月 7 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards

8/10 (良い)

스노우맨、서울

2018 年 11 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

정말 후회없는 최고선택 자유여행간 나에게 호텔프런트직원의 친절과배려는 감동 그자체였네요 특히 크루즈예약부터 다음날 비번시간에도 하롱크루즈터미널까지 직접배웅&크루즈가이드에게 다음날 하노이행 차편예약까지 부탁해준 감동환상투어였답니다 이 후기를 빌어 로얄로투스호텔 프런트직원 그 아름다운 배트남 청년에게 진심감사한 맘을 전해봅니다 너무고맙고 또 감사했습니다 행복하세요

2018 年 11 月に 1 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 11 月 30 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards

10/10 (非常に良い)

PEIYU

2018 年 10 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

舒適的住宿體驗

這次共訂了兩間雙人房（一間加床），房間很大就算加床空間還是很足夠，窗外可以遠眺下龍灣海景。雖然大張雙人床是由兩張單人床併在一起的，倒是沒影響到舒適度，兩個晚上都睡得很好，要說房間的缺點就是燈光比較不足，對外隔音效果稍稍差了點，偶爾會聽到路上的喇叭聲（但不是太嚴重）。飯店早餐味道不錯選擇也不少，大部分是固定的菜色，有現煮的蛋料理及河粉。飯店內另有兩間餐廳供用餐，頂樓有酒吧，夜景不錯。這次只住了兩晚，沒有機會用到飯店泳池及SPA，有點可惜。最後是飯店的位置離觀光鬧區有點距離，但徒步還是可以走到附近較熱鬧的街道，也有銀樓可以換錢，買伴手禮會比在觀光熱區買划算，餐廳較少。整體而言是令人滿意的住宿經驗。

2018 年 10 月に 2 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 10 月 24 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards,

10/10 (非常に良い)

Lisa

2018 年 10 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Exceptional stay!

This was a great hotel. Staff was exceptional, hotel was extremely clean, pool and gym were great! Breakfast buffet was excellent. I highly recommend this place!

2018 年 10 月に 1 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 10 月 24 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards,

10/10 (非常に良い)

Byron、Halong, Vietnam

2018 年 9 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice modern hotel with very friendly and helpful staff. Excelent view of the area from the Sky Bar with great Happy Hour prices. Will stay here again on my next visit for sure.

2018 年 9 月に 1 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 9 月 24 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards,

6/10 (普通)

Mel、New Zealand

2018 年 8 月 26 日

fancy hotel. terrible room service

I expected more from this hotel. we did not leave happy. Room service, when we finally managed to get some, was not what we ordered and was not very nice at all. BUT the breakfast buffet was vast and over the top. I was very unimpressed. The pool was nice though because there were no kids there.

2018 年 8 月に 1 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 9 月 24 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We will listen to your review and will improve as soon as possible. Thank you very much for your visit.

10/10 (非常に良い)

JEAJUH

2018 年 8 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 7 月に 2 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 8 月 6 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards,

6/10 (普通)

Deborah

2018 年 7 月 7 日

良かった点 : 清潔度、施設のコンディションと設備

If you have to

It was near tau chau ferry terminal to Halong Bay. 5 min taxi ride. Decent hotel but has nothing around or even a cafe for a cup of coffee. Another 5 mins taxi ride to The Sun wheels. Walls are thin and could bear noise.

2018 年 7 月に 1 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 7 月 9 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We will listen to your review and will improve as soon as possible. Thank you very much for your visit.

10/10 (非常に良い)

Soo Yen

2018 年 7 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good

2018 年 6 月に 1 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 7 月 9 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us and were pampered by our staffs and we are very pleased to read that your stay at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards,

8/10 (良い)

Mark、Glasgow

2018 年 6 月 16 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Modern hotel with some staff friendlier than others. Had to request toiletries a couple of times. Better alternative would be to stay on a boat.

2018 年 6 月に 2 泊滞在

Hai Nguyenからの返信 (投稿日 : 2018 年 6 月 19 日)

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We are delighted that you enjoyed your trip with us and were pampered by our staffs and we are very pleased to read that your stay at Royal Lotus Hotel Halong Thank you very much for your visit and for recommending our hotel to colleagues and friends of yours. We are looking forward to welcoming you back soon. Warm regards,

4/10 (不満)

kyu seok

2018 年 4 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Hotel was ok itself... Construction at next door had been carry on whole through the night with heavy , heavy noise. No matter weekend. Wow !!! Hotel staff say sorry but it was so terrible 3 nights.

8/10 (良い)

stephanie、malaysia

2018 年 1 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great staff, great location

The personable service we received from staff upon checking in and night view from the hotel skybar had made our stay memorable.

2017 年 12 月に 2 泊滞在

8/10 (良い)

Bayanagar

2017 年 12 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Very comfortable stay

We got 2 bay facing connecting rooms. Both the rooms were comfortable with the room having the queen bed being very spacious and a large bathroom. The locality is rather quiet but just a minute away from the night market and about 10 minute taxi ride from the pier to take the Halong Bay cruise. The variety at the buffet breakfast was truly amazing.

2017 年 12 月に 2 泊滞在

8/10 (良い)

Lucy

2017 年 12 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Wenn man spaet ankommt und nur schlafen will

Es gab leider nur ein Restaurant gegenüber des Hotels, das lauter Musik hatte. Sonst war keine Geschaefte, die schönen Waren anbieten.

2017 年 12 月に 1 泊滞在

10/10 (非常に良い)

Yenyang

2017 年 12 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great place to stay

2017 年 12 月に 1 泊滞在

10/10 (非常に良い)

kulsum、uk

2017 年 12 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice hotel

It was a comfortable hotel with all modern facilities and well placed for the convention centre. The staff were very helpful and friendly

2017 年 11 月に 3 泊滞在

10/10 (非常に良い)

Katie、SC

2017 年 11 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great Place in Halong Bay

The room was incredible! It was very spacious. The bathroom was also very spacious. It was clean and the bed was comfortable. It was a short taxi ride to the pier.

2017 年 10 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2017 年 10 月 22 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

The Royal Lotus Hotel was a lovely 4 star hotel with a great rooftop bar. The highlight was the fantastic Japanese restaurant which we ate at both nights that we stayed and the waitress was very friendly and professional. The buffet breakfast was also of a high standard with a huge variety of food on offer.

2017 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2017 年 10 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Very good location

The hotel is very convenient in terms of location and facilities. It is walking distance from the center including shops, cafes and restaurants. Rooms are clean and spacious.

2017 年 9 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2017 年 9 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2017 年 8 月に 1 泊滞在

10/10 (非常に良い)

kim、namwon, Korea

2017 年 8 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

I like the indoor swimming pool which I could enjoy swimming in a heavy rain. The breakfast was good.

2017 年 7 月に 2 泊滞在

10/10 (非常に良い)

Sureshkumar

2017 年 7 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2017 年 7 月に 1 泊滞在

10/10 (非常に良い)

Vu

2017 年 7 月 7 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good

Tuyệt vời

2017 年 7 月に 2 泊滞在

6/10 (普通)

SOHEE LESLIE PARK、South Korea

2017 年 7 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

comfortable and clean hotel

Facilities were very nice and spacious.. my room has excenllent view (11th story). This hotel is eligible for being recommended. One thing not satisfying is uncomfortable location. It located in halong area but must take a cab if tourists want to get to halong park, halong beach. Reception was also polite(but very strict).

2017 年 7 月に 1 泊滞在

10/10 (非常に良い)

Raul Ricardo

2017 年 6 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Excelente ubicacion

Excelente Hotel con una muy buena ubicación cerca del mercado, tiene un restaurante Japones muy rico y su desayuno también es muy bueno, la cama es muy recomendable, además en la recepción nos ofrecieron un tour muy bueno para ver todas las islas.

2017 年 6 月に 1 泊滞在

10/10 (非常に良い)

SON

2017 年 4 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Wonderful comfort

The hotel is very clean, modern, and comfortable. The WiFi was great and the rooftop lounge and bar has an amazing view. Their daily breakfasts were excellent and delicious. There were numerous food selections. The staffs were friendly and helpful. We highly recommend the Royal Lotus Hotel for any amount of stay in Ha Long.

8/10 (良い)

Timothy

2017 年 4 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Thanh

2017 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Excellent hotel

The hotel was really nice and the view was outstanding. Customer service was excellent. We hung out at the skybar every night we were there. Will come back to this hotel again.

10/10 (非常に良い)

宿泊されたお客様

2017 年 3 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Bon hotel confortable

Excellent hotel, chambre grande superbe et tres confirtable, salle debain top avec baignoire. Vu tres belle sur la baie d'halong. Petit dej tre bon! Par contre rien a faire aux alentours.

8/10 (良い)

宿泊されたお客様

2017 年 2 月 7 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Decent but not as good as it should be

Room was good standard but lacked a couple of features. A/C made a lot of noise during the night and the shower enclosure kept flooding because of poor drainage.

6/10 (普通)

jeanpaul

2017 年 1 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Ghost town.

The location was terrible. Halong city is a ghost town. After 8pm there were almost no other food options, people or things to do around the hotel area. Yikes!

8/10 (良い)

Nicolas

2016 年 12 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Convenient and great room, noisy and bad location

Great room, very good service at the reception. Unfortunately the restaurants were empty and very expensive (but good). The room was very noisy but beautiful and convenient. The location is not good as it is far from everything else.

10/10 (非常に良い)

宿泊されたお客様

2016 年 11 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great room, view, and service!!

This hotel was really great. clean, quite... I will stay again when I stay in Ha long bay.

10/10 (非常に良い)

宿泊されたお客様

2016 年 9 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Brendon、Canberra, Australia

2016 年 6 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Having survived the torture of the Sa Pa to Halong bus, I arrived very early and the staff said I could check in. It was then we discovered they had no record of my booking. Manager Kate and Kevil were amazing and went out of their to sort it out while I made a call to Wotif to get some info re-sent. An hour later my booking was sorted and I was in my room and having a sleep (much needed after little sleep on the bus and a badly upset stomach). After spending the day in bed I feelt much improved, And decided to check out their rooftop bar, which has great views and food, and more great staff. Of note is that hotel is about 3.5km from the old part of Halong. There is still a bustling little village just across the road where you can pickup street food, coffee and the usual requirements, should you feel the need to venture beyond the hotel.

10/10 (非常に良い)

Charles、Georgetown, Texas

2016 年 6 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great hotel with exceptional staff!

While we have come to expect great service from almost everywhere in Vietnam, this hotel exceeded those expectations with every interaction with their wonderful staff. They were so helpful not just with everything in the hotel, but a huge help in fixing our changed schedule we needed to adjust. I can't say enough great things about the lovely ladies at reception and in all their restaurants. They are all to be commended highly. The extra we paid for the bay room view was well worth it. Great view and great clean and big room. Also the Sky Bar was fantastic with great views and again great staff. I will only stay here when in Halong.

8/10 (良い)

宿泊されたお客様

2016 年 5 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

하롱에서 이정도면 완전 만족할수있을꺼입니다.

넓고 쾌적하고 완전 좋아요~!! 그리고 마사지도 할인쿠폰을 이용하면 하노이보다 싸게 받을 수 있습니다!!

2/10 (非常に不満)

Nidos、Canada

2016 年 4 月 20 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Management and the staff are don't know what they are doing. I have been all over the world and I have been in two star hotels as well. Two star hotels are million times better than this hotel. Hotels.com should band this hotel from your site

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