プレミアム ルーム シービュー | セーフティボックス (室内)、防音設備、WiFi (無料)、ベッドシーツ
利用可能日を確認

ロードス パレス ホテルの口コミ

5 out of 5
ロードス パレス ホテル
Trianton Avenue, Ixia, Rhodes, Rhodes Island

口コミ

7.6

良い

評価 10 - 270 件の口コミ中 104 件が非常に良い" "
評価 8 - 270 件の口コミ中 67 件が良い" "
評価 6 - 270 件の口コミ中 55 件が普通" "
評価 4 - 270 件の口コミ中 27 件が不満" "
評価 2 - 270 件の口コミ中 17 件が非常に不満" "

8.0/10

清潔度

7.6/10

スタッフとサービス

8.0/10

設備とサービス

7.6/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

8/10 (良い)

Tajima

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
it's nice!
2023 年 5 月に 4 泊滞在

6/10 (普通)

Ei

出張
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
シャワールームのドアがうち向きに開くようになっており、女性子供では取り残される可能性がある。
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Takashi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 4 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2019 年 6 月 26 日)
Dear Takashi, Thank you for staying at Rodos Palace for your holiday. We are grateful for your kind and positive feedback since it depicts our great efforts towards the attentive service you so much enjoyed. It would be our pleasure to welcome you and host you again in our premises. With appreciation, Katerina Manoussaki Public Relations Manager

10/10 (非常に良い)

T.F.、高知

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
清潔な部屋、窓からの素晴らしい眺望は最高でした。
2019 年 6 月に 3 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2019 年 6 月 26 日)
Dear T.F, Thank you for your review! It is a pleasure to know that you enjoyed your Rodos Palace experience and we hope that the memories you packed will soon bring you back to your Rodos Palace family. With appreciation, Katerina Manoussaki Public Relations Manager

6/10 (普通)

I H Duncan

グループ旅行
良かった点 : 客室の快適度
気になった点 : 清潔度
Room in need of refurbishment Breakfast could do better. Bed was comfortable
2023 年 9 月に 7 泊滞在

6/10 (普通)

Mary

グループ旅行
良かった点 : 客室の快適度
気になった点 : 清潔度
Todos palace stay
Rooms badly in need of refurbishment. Breakfast was horrible so much so only went twice. Most staff friendly but a few serving in downstairs bar are unpleasant
2023 年 9 月に 7 泊滞在

4/10 (不満)

Sylvie

気になった点 : 施設のコンディションと設備、客室の快適度
5 Sterne… alles nur geklaut? Aufgepasst!!! Hände weg von diesem Hotel. Wir reisen sehr viel, so ein schlechtea Hotel ist mir noch nie untergekommen. Glücklicherweise hatten wir nur mit Frühstück gebucht…. und dieses war unter aller S….. aufgelöster Puder für O-Saft, Apfelsaft usw. Total übersüsst. Rührei war auch nur Puder mit Wasser. Vom Reat nicht zu sprechen. Bei schönstem Wetter musste man innen essen, da keine Restaurantterrasse zur verfügung stand. Pool und Liegen einfach nur ekelhaft und nicht genug zur Verfügung. Wir waren 2 Mal in diesem Hotel, zum ersten und zum letzen Mal!!!!!!! :-(((((((
2023 年 9 月に 7 泊滞在

4/10 (不満)

Nurit

2023 年 8 月に 3 泊滞在

8/10 (良い)

Despina

家族旅行
良かった点 : スタッフとサービス、設備とサービス
This is our 3rd stay at Rodos Palace. We have always stayed in a garden suite or a bungalow rather than the main hotel block. This year we stayed in a bungalow again. They are spacious and the grounds around the bungalows are well maintained. They are also very quiet. However, we have noticed that the bungalows have started to look 'tired' and could definitely benefit from a refurbishment. Although the main hotel pool is lovely, you cannot get a bed at the pool if you aren't up extremely early. This is despite a sign at the pool asking guests not to leave towels/belongings on beds prior to 10am and then returning to their rooms. The sign says belongings will be removed if this happens. Everyone ignores those signs and the hotel does not take any action. This is disappointing when you are looking for a sunbed and the vast majority are unoccupied at 10 with just a bottle of suncream or towel on them!
2023 年 8 月に 9 泊滞在

8/10 (良い)

Elias

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Tsewi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 3 泊滞在

4/10 (不満)

GEORGE

2023 年 8 月に 2 泊滞在

2/10 (非常に不満)

johnny

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a complete disappointment, it did not fulfill any of our expectations, the people in the front desk were rude and have unclean rooms, they don’t clean the bathrooms, floors or change the bed sheets, all they bed sheets are always stained.
2023 年 8 月に 5 泊滞在

2/10 (非常に不満)

GEORGE

気になった点 : 清潔度
2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

elaine

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old furniture but very good food nice view friendly staff , near the nicer beach in town I drive all over the iland the beach in front of the hotel is one of the best . Breakfast is very nice to
2023 年 8 月に 5 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 7 月に 14 泊滞在

6/10 (普通)

Neetu

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
This is a lovely hotel but it could do with some maintenance. The staff were friendly, especially Dimitris. There were quite a few niggles in our room, like the AC could have been cooler, the shower kept over flooding, ants in the kitchen. The breakfast had variety but it was average. We had an amazing private pool in our block so felt relaxed. Overall, we didn’t allow these issues to get in the way. We had a wonderful break. The hotel really stepped up when the wildfires happened and provided food and shelter for all those affected. Hat off to them!
2023 年 7 月に 7 泊滞在

6/10 (普通)

Georgian

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitely not a 5 star hotel. 3 at best.
2023 年 7 月に 5 泊滞在

8/10 (良い)

Chris

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Sylvia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 7 月に 2 泊滞在

6/10 (普通)

Tommy

家族旅行
良かった点 : スタッフとサービス、客室の快適度
2023 年 7 月に 9 泊滞在

10/10 (非常に良い)

Dimitrios、woodside

良かった点 : 清潔度
2023 年 7 月に 4 泊滞在

2/10 (非常に不満)

Marian

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Staff are so rude and unhelpful specially in the bars, drinks are so bad too and the bar attender at the teracce bar was so rude
2023 年 7 月に 3 泊滞在

6/10 (普通)

Kangmoon、Madison

気になった点 : 施設のコンディションと設備
Old facilities
2023 年 5 月に 4 泊滞在

4/10 (不満)

Morteza

2023 年 3 月に 5 泊滞在

10/10 (非常に良い)

Chantelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 5 泊滞在

6/10 (普通)

Adele

良かった点 : 清潔度、客室の快適度
Quick birthday break.
Very young slightly rowdie crowd staying there. Wasn't what we expected. Nice renovated room,clean and modern. Food in buffet restaurant was ok. Very warm weather, had to find a place away from the main pool as different people had music blaring from their speakers. Very reasonable quick break for my birthday. Shame no sun beds on the beach. Nice staff. Very out of season so the area was very quiet, no other hotels open. Many restaurants /shops were closed. Outside pool was freezing and the indoor pool wasn't in use. Plenty of sun beds out of season, probably wouldn't want to be there in summer. Have stayed at much better five star hotels. Definitely get sea view and premium room which has been renovated.
Sea view from our balcony.
2023 年 3 月に 4 泊滞在

4/10 (不満)

Elnaz

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Not worth the price or the stars
Upon arrival, we were checked in, no issue, no mention of additional charges, only the tourist tax. We then realised drinks not included with meals so we had to pay extra. There was no mention of an additional £15 charge per night. Overall, we ended up paying an additional approx £60 on top of our reservation fee. Not warned when checked in. Hotel is clean and beautiful but a lot of resources were closed. At the bar, you are pressurised to order drinks if you want to enjoy entertainment. Rooms are decent, modern and clean. Our toilet door would not open once closed. So we had to open the door from outside. The bathroom door would not close leaving a gap which the floor very slippery. The lights would randomly switch off and on at night which was scary at the beginning. There is a generator that runs early in the morning which is very very disturbing. No aircons in rooms. Only heater that is set to 27 (centrally). I would rate this hotel 3 or 4. I wouldn’t return to the hotel again. Definitely not worth the price. I was fooled by the pictures and the 5 star, but I didn’t get a 5 star service. What upsets me the most is that there were not honest about additional fees and surprised us on check out whilst taxi was waiting outside to take us back to the airport. I didn’t even have an opportunity to ask for an explanation or a chance to speak to a manager/supervisor.
2023 年 3 月に 2 泊滞在

8/10 (良い)

Nyah

グループ旅行
2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

Makis

2023 年 3 月に 1 泊滞在

6/10 (普通)

Vincenzo

良かった点 : 清潔度
Caotico e affollato
Albergo per famiglie numerose e di conseguenza poco adatto a chi ricerca privacy e tranquillità. A mio avviso non è da ritenersi un vero 5 stelle . Piscina interna da evitare per sovraffollamento.
2022 年 8 月に 4 泊滞在

10/10 (非常に良い)

Benjamin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 3 泊滞在

2/10 (非常に不満)

Jessica

2022 年 8 月に 7 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 26 日)
Dear Jessica, Thank you for your time to share your feedback with us. Allow us to express our disappointment for not meeting your expectations and for any inconvenience you have faced. As we cannot understand what exactly created such an impression and low rating regarding our hotel, we are kindly asking you to contact us for more information.It is our hope to welcome you back,Best regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 5 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 8 日)
Dear valued guest, Thank you for your rating! It is really rewarding to know that we managed to meet your expectations. Awaiting to welcome you back and create another beautiful experience for you. Best regards,

8/10 (良い)

Ossi

2022 年 7 月に 3 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 5 日)
Dear Ossi, Thank you for your rating! We are happy that you enjoyed your holiday with us and that you left our Hotel with such a positive impression about our facilities and services. We all look forward to the honor of welcoming you back. With our best regards from sunny Rodos

8/10 (良い)

Daniel

良かった点 : 施設のコンディションと設備
Opolerad diamant
Bra överlag men det finns lite att jobba på, hissarna klarar inte att hantera antalet gäster och man får stå och vänta ganska länge ibland. Delar av hotellet är fortfarande inte renoverade. Bor man ovan våning 8 är allt superfräscht! (Vi bodde på 14 våningen) Överlag är det lite för mycket gäster och de känns inte som att hotellet kan hantera det till 100 %.
2022 年 7 月に 9 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Daniel,Thank you for this kind review, regarding your recent stay with us at Rodos Palace Hotel. We are happy to read that you overall had a very nice stay with us and that you enjoyed many aspects of the hotel. Your remarks have been appreciated. It was our pleasure having you with us and we are looking forward to welcome you back in the near future! Kind regards,

8/10 (良い)

Caroline

2022 年 7 月に 2 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Caroline, Thank you for your time to rate us! We are really happy that you have enjoyed your stay to our premises. It will be our pleasure to welcome you back and create another beautiful experience for you. Kind regards,

10/10 (非常に良い)

Morten

2022 年 7 月に 1 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Morten, Thank you for your rating! It is really rewarding to know that we managed to meet yur expectations. Awaiting to welcome you back and create another beautiful experience for you. Best regards,

6/10 (普通)

miles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not what was expected
Disappointed that a five star rated hotel, offered only a buffet service dinner option. Not notified of this at check-in. Not made clear at booking time that hotel would be shared with all inclusive bookings! Standard of accommodation was superb.
2022 年 4 月に 2 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Miles, Thank you for your feedback. We are happy that you enjoyed some aspects of your stay and at the same time quite concerned regarding dissatisfaction with restaurant options. We operate 6 dining halls, two main restaurants, "12 Nissia" our fine dining restaurant and 3 themed restaurants, "Meze" with Greek cuisine, "Bel Passo" for Italian tastes and "Alexander's food Trails" for multicultural flavors, all with a different cuisine, their own operational times and a specific number of tables. We really wish you had contacted us regarding your remarks as we would have assisted you in thw most efficient way in order to fullfill your expectations. We are looking forward to welcoming you back in the near future. Warm regards,

6/10 (普通)

Jesse

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
Not good
Wouldnt call it five star hotel. Reception people very rude, not saying hi hello or anything. During you speak to them they start to speak each others in the middle of your sentence. Hotel is quite old, and everything seems to be falling apart. Room is nice but bed feels like 80 century and keeps loud gringy noice if you move on bed. Breakfast was also from 80 century and nothing good to say about. Overall 3/10
2021 年 10 月に 2 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Jesse, Thank you to for taking the time to post your feedback further to your stay with us. Referring to our team members, your comments were quite surprising for us especially since we have welcomed on our team many young well experienced and fully motivated members striving to provide a superior service experience to each customer. At the same time, we consider your comments about the Mediterranean food quite unfair since we proudly provide the best quality and variety of Rhodian cuisine. It is surprising that you did not find any food up to your preferences in any of our 6 dining halls. In any way, we hope you will give us another opportunity to offer you the holiday experience you deserve! With kind regards,

10/10 (非常に良い)

miro

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really good location, ecellent service, everything close like old town and beach. restaurants and bars. only one thing was minus was aircone, it seasm it didnt cool down even make sounds.
2021 年 9 月に 1 泊滞在
Katerina Manoussaki Public Relations Manager からの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Miro, Thank you for this wonderful review regarding your stay at Rodos Palace Hotel. We are delighted to read you had a beautiful stay with us! All your amazing comments about our food, hotel facilities and staff have been appeciated. Thank you for your remarks which will are really constructive. Awaiting to welcome you back again. With best wishes,

6/10 (普通)

Thomas

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Second visit and sadly not as good an experience. Had to move rooms once to get air con that actually worked. Rooms are getting tired and in need of upgrade. Cleaners poor. Lots of facilities weren’t open and you have to pay extra €10 per visit to use the gym.
2021 年 8 月に 14 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Thomas, Thank you for your preference! We are really sad reading these comments. Allow us to apologize for any inconvenience you faced and to thank you for bringing all above issues to our attention. In our constant efforts to improving our facilities and services, feedback like yours is really important. We hope to welcome you back again upon your next trip to Rodos. Don’t hesitate to contact us for further arrangements. With regards,

8/10 (良い)

David

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2021 年 8 月に 7 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear David, Thank you for your rating! We are pleased that you had a great time and enjoyed our facilities and services upon your trip to Rhodes. It would be our pleasure to welcome you back soon! With appreciation,

10/10 (非常に良い)

Maria

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was an amazing experience! 5 stars!!!!
2021 年 8 月に 2 泊滞在
Katerina Manousaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Maria,Thank you for having chosen Rodos Palace Hotel as your holiday retreat. We were thrilled to read that you have enjoyed so much your vacation. It is a pleasure and an incentive to continue our good work when our attentive service is kindly acknowledged and we are thankful for that. We are looking forward to welcoming you soon, offering you the chance of yet another amazing experience! Best regards,

8/10 (良い)

Belinda

良かった点 : 清潔度、施設のコンディションと設備
2021 年 7 月に 7 泊滞在
Katerina Manousaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Belinda, Thank you for your rating! We are happy that you enjoyed your holiday with us and that you left our Hotel with such a positive impression about our facilities and services. We all look forward to the honor of welcoming you back. With our best regards from sunny Rodos,

6/10 (普通)

Hadar

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 5 泊滞在
Katerina Manousaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Hadar, Thank you for your time to rate us. We are looking forward to welcoming you soon, offering you the chance of even more beautiful experience for you. Best regards,

6/10 (普通)

Jan

家族旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
2021 年 7 月に 1 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Jan, Thank you for your time to rate us. We are looking forward to welcoming you soon, offering you the chance of even more beautiful experience for you. Best regards,

4/10 (不満)

Evgenia

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2021 年 7 月に 7 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Evgenia, We were really disappointed that we did not manage to meet your expectations. It is our hope to welcome you back and offer you our utmost care. With regards,

8/10 (良い)

Sara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Belle piscine, mais pas un service 5*
Bon standing, service et accueil très agréables. Par contre, 3 points bien dérangeants : - la chambre a été livrée avec 3h de retard (17h à la place de 14h, entre temps on peut se retourner les pouces); - gros bémol la salle de sport qui est payante (5€ par séance), une aberration pour le prix payé de l'hôtel et si j'avais su je serais partie sur un autre hôtel 5* a côté - le petit déjeuner (seul repas que nous avions pris) est vraiment digne de flunch. Vraiment pas à hauteur des autres hôtels 5* mieux situés et aussi moins chers. Au final, super séjour mais pas sûre que je reviendrai. Heureusement que la piscine pour enfants est top!
2021 年 7 月に 8 泊滞在
Katerina Manoussaki Public Relations Managerからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Sara, Thank you for being our guest and for taking the time to write this review regarding your stay with us at Rodos Palace Hotel. We are happy that you enjoyed many aspects of your stay and at the same time quite disappointed regarding inconveniences you faced. Our team takes a lot of pride in catering our guests needs the best way they can and it is really concerning reading your comments which have been forwarded to relevant departments. We are glad you enjoyed your overall stay with us and we are looking forward to welcoming you back in the near future! Please do not hesitate to contact us for further arrangements! Warm regards,