外観

ジブチ パレス ケンピンスキーの口コミ

5 out of 5
ジブチ パレス ケンピンスキー
Ilot Du Heron P O Box 1960, Djibouti

口コミ

8.4

とても良い

評価 10 - 121 件の口コミ中 52 件が非常に良い" "
評価 8 - 121 件の口コミ中 46 件が良い" "
評価 6 - 121 件の口コミ中 17 件が普通" "
評価 4 - 121 件の口コミ中 3 件が不満" "
評価 2 - 121 件の口コミ中 3 件が非常に不満" "

9.0/10

清潔度

8.6/10

スタッフとサービス

9.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 3 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 12 月 17 日)
Dear our valued guest, Thank you for taking the time to evaluate our Hotel and services. With you great rating it gives us even more motivation and challenge to always do our best. Our aim always is to serve you better and improve our services. We are looking forward to welcome you back in the near future. Sincerely,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 3 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 10 月 12 日)
Thank you for staying with us and looking forward to welcome you back

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
奥まった場所にあるのでアクセスは若干不便だが、施設は充実しており、特にジムの設備はすばらしい。
2019 年 8 月に 1 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 8 月 27 日)
Thank you for Review and taking your time. We apologize for any inconvenience happened during your stay. Looking forward to welcome you back in the near future.

8/10 (良い)

BOB、日本

良かった点 : 清潔度、スタッフとサービス、客室の快適度
本館はトイレの流れが悪いように思います。チェックイン後のトイレフラッシュの状況確認は必須かと思います。
2018 年 11 月に 3 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 12 月 21 日)
Thank you looking forward to welcome you back

8/10 (良い)

camel、Japan

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great facilities, but...
We stayed at the hotel as business travelers. I was so impressed with all the facilities including room, bathroom, gorgeous lobby and swimming pool. But it looked like the staff have not been well-trained, as we had to wait for 20 minutes until our food order was taken at a restaurant, while we found the food was good. I may want to come back to the hotel, because the internet connection was good. It is very important for business traveler.
General Managerからの返信 (投稿日 : 2016 年 3 月 8 日)
Dear Guest, Thank you for patronizing our hotel and sharing your feedback on Expedia.com. It is gratifying to receive feedback from you. We are delighted to know that you had an enjoyable experience during your visit to the hotel. Thank you for your appreciation of the facilities and services of the hotel. We have shared your feedback with the teams. Your good feedback is always a source of motivation for all of us to enhance our guest experience. And of course we will work under all your mentioned points for providing the best hospitality services. Thank you again, for taking the time to share your experience. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We hope you subsequent visits would be more memorable in all aspects. With best regards Gilles Longuet

6/10 (普通)

宿泊されたお客様

アフリカのホテル
アフリカのホテルなので評価は難しい 部屋、アメニティどれもアフリカでは良い。ホテルセキュリティは厳しい。 良いのは、朝食ビュッフェ、ジム、プールありリフレッシュができる!!
Djibouti Palace Kempinkiからの返信 (投稿日 : 2016 年 12 月 10 日)
Dear Guest, Thank very much for your interest in our Hotel and rating us on Expedia.com. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back at our Hotel. With best regards, Djibouti Palace Kempinki

8/10 (良い)

hiroyuki、JAPAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ジプチで宿泊はケピンスキーがよいと思います。
ホテルの部屋、共有スペースはとても立派で一流ホテルです。 アメニティは海外のホテルとしては、一通り揃っています。ただハブラシ、シェーバはないので持参して下さい。 ビッフェでの朝食のシステムが分かりづらいので(朝食券がないみたい)スタッフの説明が理解できないとつらいです。 (カタコトの日本語ができるスタッフが1名います)。 部屋には湯沸しポットはありませんが、フロントで貸してくれます。 室内にある冷蔵庫のドリンクは有料ですが、利用していないのに900ジプチフラン請求されました。 チェックアウト時に説明を受けましたが よく分からず(有料ドリンクの最低料金は お水で一本1000ジフフランなのに。)支払いました。 スーパで購入した水を冷蔵庫にいれて利用してたので その利用金額でしょうか?...  その他、宿泊金額の 7%がジプチ市税となり請求されます。
General Managerからの返信 (投稿日 : 2016 年 4 月 2 日)
Dear Guest, Thank you for patronizing our hotel and sharing your feedback on Trip Advisor. It is gratifying to receive feedback from you. We are delighted to know that you had an enjoyable experience during your visit to the hotel. Thank you for your appreciation of the facilities and services of the hotel. We have shared your feedback with the teams. Your good feedback is always a source of motivation for all of us to enhance our guest experience. And of course we will work under all your mentioned points for providing the best hospitality services. Thank you again, for taking the time to share your experience. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We hope you subsequent visits would be more memorable in all aspects. With best regards Gilles Longuet

10/10 (非常に良い)

Wasabi3、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしいサービス
7泊しました。ジブチ市の東端、タジェラ湾に臨む美しいホテルです。セキュリティがしっかりし安心して過ごせました。充実した朝食。使いやすいジム。礼儀正しくフレンドリーな従業員。海側の部屋にしてもらえたので、毎夕、客室の窓からアフリカ大陸に沈む夕陽を眺めることができました。

8/10 (良い)

Riot、日本, 京都府京都市

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
お茶を沸かして飲もうとしたら・・・
電気湯沸かし器にインスタントラーメンを炊いた後のカスが残って汚れていた。 どこの国の人か知らないがとんでもないマナーの客がいるもんだ。

8/10 (良い)

YAMAZAKI

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
トイレ周辺の床が汚かった。電話の文字盤(数字)が順番になっていなかった(4番と7番が入れ違っていた。

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Hotel and the staff is superb! Stayed 2 nights fully relaxing. I will definitely be back again! Highly recommended!
2024 年 4 月に 2 泊滞在
Estherからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are very pleased to hear that you have enjoyed your stay with us. We always strive to create a wonderful stay for all our guests and we hope to welcome you back in the very near future.Sincerely, General ManagerNicolas Froger

6/10 (普通)

Idil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All great
2024 年 3 月に 6 泊滞在
Estherからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Idil,Thank you very much for taking the time to share your feedback in regards to your recent experience at Djibouti Palace Kempinski,We would like to know details to improve your experience the next time around and would appreciate if you could share your experience with us.We certainly look forward to change your impression and to welcome you back in the very near future.Sincerely,General ManagerNicolas Froger

10/10 (非常に良い)

Andrew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Second stay in a month with work and always a pleasure to come back here. Breakfast is amazing especially the omlette
2024 年 1 月に 1 泊滞在
Estherからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are very pleased to hear that you have enjoyed your stay with us. We always strive to create a wonderful stay for all our guests. Sincerely,General ManagerNicolas Froger

2/10 (非常に不満)

Jamal

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Estherからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Jamal,Thank you for taking the time to share your last experience in our hotel. We are really sad to hear that you did not enjoy your stay with us, hence we are looking for more information to be able to understand more so we can action accordingly.Sincerely, Hotel Management

10/10 (非常に良い)

Shawn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They have a wonderful property
2023 年 7 月に 2 泊滞在
Estherからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Valued Guest, Thank you very much for your interest in our Hotel and for rating us on Expedia reviews. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.Sincerely, General ManagerJean Francois Remy

10/10 (非常に良い)

Huda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Estherからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Valued Guest, Thank you very much for your interest in our Hotel and for rating us on Expedia reviews. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.Sincerely, General ManagerJean Francois Remy

8/10 (良い)

Natasha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Estherからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Valued Guest, Thanks for taking the time and giving us such a wonderful rating. We are thrilled that you loved your experience at Djibouti Palace Kempinski,The team and I value your continued support and patronage and we eagerly await your return very soon.With Best Regards,Hotel Management

10/10 (非常に良い)

Abshir

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good Hotel everything was going well even that my flight has been delayed for around two hours and their transport representative was waiting for me
2023 年 6 月に 6 泊滞在
Estherからの返信 (投稿日 : 2023 年 8 月 23 日)
Dear Valued Guest, Thank you very much for your interest in our Hotel and for rating us on Expedia reviews. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.Sincerely, General ManagerJean Francois Remy

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the possibility to walk along the jetty where we can enjoy the breeze and beautiful sunsets. The seafood restaurant with Yemeni specialities and the Italian restaurant were great options while the buffet was very convenient. The ability to organize excursions with the assistance of the concierge was much appreciated.
2023 年 4 月に 3 泊滞在
Estherからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are very pleased to hear that you have enjoyed your stay with us. We always strive to create a wonderful stay for all our guests, your positive feedback has been shared with the team members accordingly and they are glad to have made your stay memorable, We hope we will get a chance to welcome you back to our esteemed hotel in the near future. Sincerely,Hotel Management

2/10 (非常に不満)

Charles

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Would never stay here again. Over charged me for no reason for everything
2023 年 3 月に 2 泊滞在

8/10 (良い)

Jorge、Temecula

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The wash sink and shower clogged up several times.
2022 年 9 月に 1 泊滞在
General Manager Jean Francois Remyからの返信 (投稿日 : 2022 年 9 月 6 日)
Thank you for sharing your experience with us. Please accept our sincere apologies for any inconvenience. We will investigate the issue and have an action plan to avoid it during your next stay, we are taking measures to improve the service and product quality, and we hope you will feel the change during your next visit. We always strive to create a wonderful stay for all our guests. Sincerely,

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 6 泊滞在
Jean Francois Remyからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. we are very pleased to hear that you have enjoyed your stay with us. I have passed on your kind words to the team and they were so excited that they exceeded your expectations. We always strive to create a wonderful stay for all our guests. Sincerely, General Manager

8/10 (良い)

Vincent

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A gorgeous Arabic-influenced palace, with spa services and nice pools facing the sea, supported by friendly and attentive staff. Overall still overpriced for what it offers. The Italian restaurant is great but the other main one was under renovation; great international tv channel selection; would have enjoyed a morning newspaper and a room service menu in the room. On the way to become a 5 star hotel for sure, but except the price, not there yet. It surely will be with time. Overall a very pleasant and memorable stay, but a notch too expensive.
2022 年 2 月に 2 泊滞在
Mina Labeebからの返信 (投稿日 : 2022 年 2 月 10 日)
Thank you very much for your interest in our Hotel and for rating us on Expedia reviews. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

8/10 (良い)

Ivonne

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 5 泊滞在
Mina Labeebからの返信 (投稿日 : 2022 年 2 月 7 日)
Thank you very much for your interest in our Hotel and for rating us on Expedia. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

10/10 (非常に良い)

Ahmed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 8 泊滞在
Mina Labeebからの返信 (投稿日 : 2022 年 2 月 7 日)
Thank you very much for your interest in our Hotel and for rating us on Expedia. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

4/10 (不満)

Jeffrey

2021 年 12 月に 1 泊滞在
Mina Labeebからの返信 (投稿日 : 2022 年 2 月 7 日)
Thank you very much for your interest in our Hotel and for rating us on Expedia. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

10/10 (非常に良い)

Serhiy

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在
Mina labeebからの返信 (投稿日 : 2021 年 12 月 21 日)
Thank you very much for your interest in our Hotel and for rating us. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel.

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 設備とサービス
Rooms were big and nice.
2021 年 7 月に 1 泊滞在
Mina Labeebからの返信 (投稿日 : 2021 年 8 月 2 日)
Thank you very much for your interest in our Hotel and for rating us. Your feedback is always a source of motivation for improvement for all of us to enhance our guest experience. We are looking forward to welcoming you back to our Hotel. With best regards,

10/10 (非常に良い)

Ahmed

2021 年 7 月に 2 泊滞在
Mina Labeebからの返信 (投稿日 : 2021 年 7 月 28 日)
hank you for taking the time to evaluate our hotel and services. It was a pleasure having you with us With your great rating, it gives us even more motivation and challenge to always do our best. Our aim always is to serve you better and improve our services. We are looking forward to welcoming you back in the near future. Sincerely, Hotel management team

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 3 泊滞在
Mina labeebからの返信 (投稿日 : 2021 年 1 月 17 日)
Thank you for sharing your feedback and we are looking forward to welcoming you back very soon.

8/10 (良い)

Reem

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 3 泊滞在
Mina labeebからの返信 (投稿日 : 2021 年 1 月 17 日)
Thank you for sharing your feedback and we are looking forward to welcoming you back very soon.

10/10 (非常に良い)

宿泊されたお客様

2020 年 12 月に 1 泊滞在
Mina labeebからの返信 (投稿日 : 2021 年 1 月 3 日)
Thank you for taking the time to evaluate our hotel and services. It was a pleasure having you with us With your great rating, it gives us even more motivation and challenge to always do our best. Our aim always is to serve you better and improve our services. We are looking forward to welcoming you back in the near future. Sincerely,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was like the swimming pool and gym But I don't like without sauna and steam Which was not there
2020 年 8 月に 3 泊滞在
Mina labeebからの返信 (投稿日 : 2020 年 8 月 22 日)
Thank you for your feedback. Unfortunately, certain activities in the hotel are suspended for time being for containment of the Pandemic as per governmental regulations.

8/10 (良い)

TJ

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property has quite a few amenities that are easy to access and enjoy. However to enjoy them all it maybe a little too expensive.
2020 年 3 月に 3 泊滞在
Mina Labeebからの返信 (投稿日 : 2020 年 3 月 18 日)
Thank you for taking the time to evaluate our Hotel and looking forward to welcome you back in the near future.

10/10 (非常に良い)

Yusuf、Nairobi

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
See view it was great as well food condition also was amazing
2020 年 3 月に 1 泊滞在
Mina Labeebからの返信 (投稿日 : 2020 年 3 月 14 日)
Thank you for staying with us and looking forward to welcome you back.

10/10 (非常に良い)

Damien

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 6 泊滞在
Mina labeebからの返信 (投稿日 : 2020 年 3 月 14 日)
Thank you for staying with us and looking forward to welcome you back.

10/10 (非常に良い)

Rob_Nour、Los ángeles

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is beautiful and very clean. The staff is incredibly friendly and wonderfully trained to anticipate your needs. I travel often and this is one of the best hotel experiences I've ever had. Definitely coming back soon. Thumbs up to Harid daytime front desk attended and Kaslias "nightshift front desk attended.
2019 年 12 月に 12 泊滞在
Mina Labeebからの返信 (投稿日 : 2020 年 1 月 9 日)
Dear Mr. Nour, Thank you for reviewing our Hotel. With this such wonderful comments it gives us more motivation to serve you better and encourage our employees indeed. We are looking forward to welcome you in the near future. Sincerely,

8/10 (良い)

guilllaume

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 6 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 12 月 21 日)
Dear Mr. Guillaume, Thank you for taking the time to evaluate our Hotel and services. With you great rating it gives us even more motivation and challenge to always do our best. Our aim always is to serve you better and improve our services. We are looking forward to welcome you back in the near future. Sincerely,

10/10 (非常に良い)

Joseph

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good hotel - but needs to do it's bit!
A very good hotel - although the price (as everything in Djibouti) is ridiculous. The hotel didn't arrange a pick-up from the airport, even though I had requested - and despite their being Kempinski cars, they refused to take me - but other than that, the stay was great. Very comfortable bed, in a well furnished and clean room. Food quality was very good - and staff were very friendly. (Although the expectation that you tip high for everything is annoying) The only thing I'd say - is that in a country with plastic waste everywhere, Kempinski really should be doing more. Plastic straws, plastic stirrers, plastic in the bathroom - it's nearly 2020 and you're using 2000 ideas. A few healthier menu options, without meat would be nice too.
2019 年 12 月に 2 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 12 月 17 日)
Dear Mr. Joseph, Thank you for taking the time to evaluate our Hotel and services. We really appreciate that you highlighted areas for improvement and suggestions which we will take it into consideration for immediate actions plan. For the Airport pick up, we truly apologize since we were not able to arrange as we receive the request with a late notice and we had no car available by this time. We highly recommend you for the next time to contact us ahead of time to secure the availability. Our aim always is to serve you better and improve our services. We are looking forward to welcome you back in the near future. Sincerely, Hotel management team

10/10 (非常に良い)

SS

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Secure, clean, nice pool & bar. Nicely appointed rooms. Comfortable bed. Excellent even for western standards.
2019 年 10 月に 1 泊滞在
MIna Labeebからの返信 (投稿日 : 2019 年 11 月 2 日)
Thank you for taking the time to evaluate our service and our Hotel. We are looking forward to welcome you back in the near future.

10/10 (非常に良い)

MEI CHEN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
非常漂亮的地方~人員服務也都很親切很棒
2019 年 10 月に 1 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 10 月 28 日)
Thank you for taking the time to evaluate our Hotel and looking forward to welcome you back.

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect
Taking a weekend break from work.....great time!
2019 年 6 月に 1 泊滞在
Jean Francois Remyからの返信 (投稿日 : 2019 年 6 月 25 日)
Dear Mr. Brian, It was a pleasure having you in your second home Djibouti Palace Kempinski. Thank you for taking the time to evaluate your stay with us and Looking forward to welcome you again in the near future. Kind regards, General Manager Jean Francois Remy

10/10 (非常に良い)

Bilan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 5 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 6 月 23 日)
Thanks for staying with us. We appreciate your feedback! Looking forward to welcome you again in the near future at Djibouti Palace Kempinski

8/10 (良い)

宿泊されたお客様

2019 年 5 月に 4 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 6 月 17 日)
Dear Sir/Madam, Thank you for taking the time to evaluate our Hotel, we will work closely to enhance your experience with us in your future stays.

2/10 (非常に不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Crow-infested Kempinski
Absolutely filthy property considering this is not a cheap hotel. Crows and bird poop everywhere. The lawn by the pool was brown and covered with trash (as was the private beach). Unacceptable given the price to stay there. On the bright side, the service and hotel staff--especially the managers--were super nice. The food onsite was pricey but very good.
2019 年 4 月に 3 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 5 月 6 日)
Dear Sir/Madam, Your comments are appreciated and this will be shared to the management of the Hotel. We are looking forward to welcome you again in the near future. Regards,

8/10 (良い)

Danny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 3 月に 9 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 3 月 31 日)
Dear Sir/Madam, We thank you for your feed back and it will be shared with the management. Regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best meal in Africa!
Wow, They treated us so well! We loved the day trip to Lac Assal; just the right combination of a little adventure with a chance to see the lowest spot in Africa which is stunningly beautiful. We stayed two nights should have stayed three. Definitely enjoy the Yemeni bread and fish at the Bankoule restaurant right on the beach in the hotel. Absolutely fabulous.
2019 年 3 月に 2 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 3 月 31 日)
Dear Sir/Madam, We thank you for your feed back and it will be shared with the management. Regards,

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Établissement remarquarble qui offre une parenthèse de luxe, de calme (quelques travaux extérieurs constituent une gêne en ce moment ) et de volupté.
2019 年 2 月に 7 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 3 月 31 日)
Dear Sir/Madam, We thank you for your feed back and it will be shared with the management. Regards,

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Charging $52 each way for an airport transfer is a rip off. The check in policy is also geared to people on expenses who dont care about cost. On the surface this hotel looks good. Scratch under the surface however and everything is substantially overpriced.
2018 年 12 月に 1 泊滞在
Mina Labeebからの返信 (投稿日 : 2019 年 12 月 21 日)
This has been rectified and we are offering now reduced price at 35 USD. High cost of living in Djibouti is limiting our option to provide quality with budgeted rates. Looking forward to welcome you back.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2018 年 10 月 15 日)
Dear Guest, Thank very much for your interest in our Hotel and rating us on Expedia. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We are looking forward to welcoming you back at our Hotel. With best regards, Philippe Charraudeau