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Reviews of Delta Hotels by Marriott Detroit Metro Airport

3.5 out of 5
Delta Hotels by Marriott Detroit Metro Airport
31500 Wick Rd, Romulus, MI

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 58 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Erica, GREENSBORO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was placed in a room that was approximately 1 mile to the front desk. I am disabled.
Stayed 3 nights in Mar 2024

2/10 Terrible

Guoqing

Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Candido

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 2 nights in May 2024

10/10 Excellent

Gerardo Jesus, Mexico DF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything OK
Stayed 1 night in May 2024

10/10 Excellent

Brent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay when traveling out of Detroit metro
Stayed 1 night in May 2024

8/10 Good

david, loxahatchee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Carpet in room and hallway need more cleaning
Stayed 2 nights in May 2024

10/10 Excellent

Mitja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Joel

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

McKenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean property! The staff were all very friendly and helpful... The only thing I didn't like was the bathroom. Hated the sliding door that didn't lock, and while the shower looked new and updated, the glass wasn't long enough on the side (no shower door)... So the floor would get soaking wet every time the shower was used.
Stayed 3 nights in Apr 2024

4/10 Poor

Elyse

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
I called for the shuttle to pick me up and the woman that answered the phone did not know what I was talking about. Then when I am taking the shuttle back to the airport, the driver did not take me to the correct drop off area! Totally different staff and not very pleasant or helpful! The first time I stayed there, it was magnificent!
Stayed 1 night in Apr 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near the airport so not nice surroundings but it convenient to travel.
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Convewwniwwwnt and nice
Stayed 1 night in Apr 2024

2/10 Terrible

Joseph

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very weird shower room design.
Stayed 1 night in Apr 2024

4/10 Poor

Cheri-ann

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was great experience
Stayed 1 night in Mar 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was prompt
Stayed 1 night in Mar 2024

8/10 Good

Tammy

Convenient for quick access to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, quick check in, good steak house
Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Stayed 1 night in Feb 2024

10/10 Excellent

Alec

Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel. Excellent food but nissing a few options that are really nice to have such as make up wipes and decaf coffee. Not a place where you want to fo out and walk the area after dark.
Stayed 1 night in Feb 2024

2/10 Terrible

Arfa

Disliked: Amenities
This was a very interesting stay. I had to get my hotel room changed as there was blood stains and coffee stains over the wall. The ceilings are a little bit older. For the price I paid for the cleanliness was awful.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delish food
Beautiful hotel, great food But a few.missing items. Make up.wipes, decaf coffee in coffee shop.and reataruant. Requested high floor got grouns but they did rectify that. Thin walls
Stayed 2 nights in Feb 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was friendly and efficient. The room was well appointed and clean. Dinner was delicious and the server was welcoming.
Stayed 1 night in Feb 2024

2/10 Terrible

Anissa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was informed they would not take a different cc. But while booking with expedia- I was told the card used was to hold the room. The bathroom was dirty and when I called the front desk- I was put on hold for 15min. I hung up. Absolutely horrific experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Javeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Stayed 1 night in Jan 2024

8/10 Good

Bradley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great if you need access to the airport. Super close to the airport and they have ground transportation.
Stayed 1 night in Jan 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Nice

4/10 Poor

Julie

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Advertised a pool - it was closed for repair, the room looked well used and could use an update. Very noisy from the heating unit constantly turning off and on to the airplanes taking off over the hotel and the guests next door talking late into the night- difficult to get rest - bring ear plus if you are a light sleeper. Reception was selective of whom she gave complimentary bottled water to. When we asked at check out for a bottle of water for our 6 year old she did not supply, however we watched her hand out waters the evening before to guests checking in. Did not leave feeling good about the whole experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Yvan

Stayed 1 night in Jan 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Dec 2023

4/10 Poor

Stephanie

Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jaideep

Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Stayed 1 night in Dec 2023

10/10 Excellent

Danielle

Traveled with group
Very nice, loved all the Christmas trees and decorations.
Stayed 1 night in Dec 2023

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel to be close to Ford Field and the Airport. Staff was wonderful!
Stayed 1 night in Nov 2023

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The room & restaurant were lovely. I was surprised to learn upon check-in that there is no long-term parking. I booked this room on April 5/2023. I called the hotel on/around April 18 & received verbal confirm on the phone that I was able to park at Delta Marriott for a week while I travelled. If Delta changed their policy on allowing long-term parking between April 5 and my stay on Nov 22, how was I to know? I am now out the cost of the room additional cost of long-term parking elsewhere. (Another $130 USD). Can Expedia or Delta rebate me the extra parking costs?
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

2/10 Terrible

Cody

Stayed 1 night in Nov 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean
Stayed 1 night in Nov 2023

8/10 Good

Joel

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

William

Stayed 1 night in Nov 2023

10/10 Excellent

Malkoc

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredible--personable, helpful, and always available.
Stayed 1 night in Oct 2023