4/10 (不満)
Anne
家族旅行
2024 年 7 月 28 日
気になった点 : 設備とサービス、施設のコンディションと設備
Delay on Check-In (we had to wait for an hour, because the guests were checked in one after another out of no reasons).
Long queues for dinner, lunch and snack. My son 8y) waited for 30m in the queue and snack for him was denied by the staff. After a discussion with the staff my son got his snack on exception. The staff said that they are instructed by the chief not to ‘waste material’ and to close the snack bar in time, no matter how long the queue is.
No seats during dinner, only inside in one corner where lots of flys were around (awful). Only sunflower oil and no olive oil during meals available (in Türkye!).
The pool slides are just open for 3,5h per day. Really disappointing that, caused by the delayed check-in, we were not able to use them on our first day.
Old and run down rooms, way too small for a family of four and with space on the balkony for only two persons.
Very beautiful surroundings with tiny houses and trees and flowers in the whole area. But in the whole one gets the strong impression that money is the first priority before guest. We will not book the accommodation again.
Anne
2024 年 7 月に 2 泊滞在
