Desk, free WiFi, bed sheets
Check availability

Reviews of Hotel Boutique Centro BBB

2.5 out of 5
Hotel Boutique Centro BBB
Calle de los Tulipanes 6, Benidorm, Alicante

Reviews

7.0

Good

Rating 10 - Excellent. 43 out of 160 reviews" "
Rating 8 - Good. 51 out of 160 reviews" "
Rating 6 - Okay. 24 out of 160 reviews" "
Rating 4 - Poor. 19 out of 160 reviews" "
Rating 2 - Terrible. 23 out of 160 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what was needed, 5 min walk into old town and staff very friendly and helpful
Stayed 4 nights in May 2024

6/10 Okay

carl

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Lift didn’t work, staff playing on phone all the time, couldn’t get through main entrance, had to buzz for staff to open the door. Good wi fi. Street parking difficult. Underground parking £24 per day and a good walk from hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Jade

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at this hotel. If you're just after a room that is clean (cleaned daily), comfortable bed, nice bathroom with no frills attached then look no further. Can't argue with the value and easily walkable to the new town.
Stayed 3 nights in Mar 2024

2/10 Terrible

joyce

Stayed 2 nights in Dec 2023
Response from Recepción on Jan 29, 2024
Thank you for your opinion

4/10 Poor

Chanelle

Traveled with group
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Recepcion on Jan 29, 2024
Thank you for your opinion

6/10 Okay

neil

Stayed 6 nights in Dec 2023
Response from Recepcion on Jan 29, 2024
Thank you for your opinion

2/10 Terrible

malcolm

Disliked: Staff & service, room comfort
Never again
Stayed 10 nights in Dec 2023
Response from Recepcion on Jan 29, 2024
Thank you for your opinion

2/10 Terrible

Jean

Stayed 3 nights in Sep 2023
Response from Recepcion on Jan 29, 2024
Thank you for your opinion

6/10 Okay

Brian

Business traveler
Liked: Cleanliness
Two star hotel.
OK. It's a two star hotel. We didn't expect too much. The room was very small - had to shuffle down the side of the bed to get in/out. The balcony was bigger than the room (just an observation). The reception wasn't staffed when we arrived an hour or so earlier than the time stated by the hotel for check-in. I expected to be able to speak with a member of staff about leaving the luggage at the hotel but there wasn't a member of staff anywhere to be seen.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By worst hotel stay I’ve ever had
Wrong room provided, anytime we needed something from young woman in reception was followed by a big sigh as we interrupted the book she was reading… Tried getting a refund so we could stay somewhere else but wasn’t able to and witnessed another guest trying this also. Would definitely avoid
Stayed 4 nights in Aug 2023

8/10 Good

Anthony

Stayed 6 nights in Sep 2023

10/10 Excellent

Martin

Stayed 6 nights in Sep 2023

8/10 Good

dale

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is tucked away up a quiet side street but is just a short walk away from everything you can think of.the room did need a bit of attention, the mirror on the wardrobe was half missing & the room would benefit from a lick of paint. Rooms are quite small & no kettle but there was a free tea & coffee machine, toaster & fridge in the basement. The air con was fantastic & the balcony was a good size. The staff were very friendly & helpful. These opinions are only mine & someone else might have a different view. Would i stay again? Yeah i would for the money it was ok.
Stayed 5 nights in Sep 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

Rosario, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023

6/10 Okay

Aaron

Disliked: Staff & service, room comfort
5/10
I stayed 4 nights. I had to ask for clean towels and toilet roll. No cleaner or freshly made beds. I could smell weed most of the time, Spanish staying staying there were very noisy at night till 07:00am plus. Over all it could of been a pleasant stay.
Stayed 4 nights in May 2023

4/10 Poor

Craig

Stayed 2 nights in May 2023

8/10 Good

John Albert

Stayed 5 nights in Apr 2023

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quite good.
Stayed 6 nights in Sep 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for what I needed. Very affordable and I just wanted somewhere safe and clean. It’s really good value for money and the staff were friendly, approachable and helpful. The room was compact but I didn’t want or need a huge space. I’d definitely stay here again.
Stayed 7 nights in Sep 2022

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was better than expected
Stayed 5 nights in Aug 2022

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Christen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You will be treated to a steaming hot room with a lovely view of all the dirty matresses and cleaning supplies outside the only "window" that can get some air in your room. The window leads out to a giant storage area of housekeeping materials, maintenance materials and old matresses. I would rather stay in a jail cell than the room they gave me. I T
Stayed 2 nights in Jul 2022

8/10 Good

Allan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative was the noise level and no balcony
Stayed 8 nights in Jun 2022

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
really poor had to walk up four floors s lift didnt work balcony door wood not lock under the beds filthy 5 coat hangers with single wardrobe no hairdryer never again good points the girls on reception was really help full location ok
Stayed 4 nights in Jun 2022

10/10 Excellent

Mimmi

Stayed 1 night in May 2022

2/10 Terrible

Ken

Stayed 2 nights in May 2022

10/10 Excellent

Clare

Stayed 2 nights in May 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Benidorm old town
I had inadvertently clicked on 10/3 instead of 10/2 and the hotel staff were very obliging and helpful in making the change at no cost to me. The hotel looks pretty new and in good decorative condition. Location was perfect.
Stayed 1 night in Feb 2022

2/10 Terrible

Michael

Traveled with family
Stayed 1 night in Feb 2022

8/10 Good

Rosemary

Liked: Cleanliness
Central area Trouble with Reservation ID so hard to check in but email sorted this
Stayed 3 nights in Jan 2022

8/10 Good

Leigh

Liked: Staff & service, amenities, property conditions & facilities
The receptionist was very friendly & helpful. Room was basic, but that is what I expected when booking up.
Stayed 2 nights in Nov 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Nice little hotel at a great price small room but clean , staff were very friendly and helpful
Stayed 1 night in Oct 2021

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room Close to the beach Enjoyed our stay :)
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Not coming back.
The receptionist wasn't friendly at all, or understanding in any way. Once in the room, there were only 3 beds instead of 4... no towels at all, not enough shampoo... (all of this got sorted after waiting over 1 h). The bathroom was dirty. The shower had hair, old soaps and plastics, the floor had suspicious stains in the corners and next to the toilet and the towels we got had red stains on them. Like some of the beds. Gross... really.
Stayed 2 nights in Jul 2021

10/10 Excellent

LUIS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location will definitely use again
Stayed 2 nights in Dec 2020

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely hotel. Fantastic value for money. Recomended.
Stayed 1 night in Sep 2020
Response from Hoteles BBB on Sep 27, 2020
Thanks.

10/10 Excellent

Lee Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily relaxing
Affordable enjoyable and an all-round pleasurable experience.
Stayed 1 night in Feb 2020
Response from Hotel BBB on Mar 14, 2020
Thank you a lot for your opinions. Best Regards,

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.Staff helpful. No drawers to put anything in. Not suitable for people with mobility issues.
Stayed 3 nights in Nov 2019

8/10 Good

Jason

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel at a great price. Exactly what ee needed fir a quick weekend break. Room was clean and tidy. With tv and air conditioning They could have provided a few extra sackets of shower gel and had a mirror innthr bedroom, but other than that all was great.
Stayed 2 nights in Oct 2019
Response from Verónica- Reception on Oct 15, 2019
Thank you for your comment! We are glad to know that you enjoyed our beds with viscoelastic mattresses and the central location of the establishment. We hope to see you soon!

10/10 Excellent

Mark

Stayed 3 nights in Oct 2019

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a basic budget hotel ideally situated away from all the hustle bustle but still within easy reach of the night life of the old town, and the staff were always helpful and pleasant
Stayed 5 nights in Oct 2019
Response from Verónica- Reception on Oct 15, 2019
Dear Steven, Thank you for your comment! We are glad to know that you enjoyed our central location of the establishment. We hope to see you again soon!

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019
Response from Hotel BBB on Oct 15, 2019
Gracias por su tiempo empleado en valorar nuestro establecimiento.