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Reviews of Seascape Resort

3 out of 5
Seascape Resort
Sta. Maria, , Barangay Sta. Maria, Bauan, Batangas Province

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with very nice and helpul staff. Will be back for sure
Stayed 2 nights in Sep 2020

10/10 Excellent

tina, lagro, quezon city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place. great view. superb staff. superb food. very clean and uncrowded pool. unlimited batangas coffee. affordable price. l just hope that theyw will have a superb wifi and hot shower
Stayed 1 night in Feb 2020
Response from Ems on Mar 2, 2020
Glad to hear maam. Apologies for the wifi - having a fiber speed but satellite connection is the best available on our area. Hope to see you again!

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extremely poorly run. The room conditions were appalling. The food was disgusting. They have no control of young unruly guests who stay up until 3 and 4am playing loud music. When making a formal complaint there was zero reply.
Stayed 1 night in Dec 2019
Response from Paul on Jan 13, 2020
Dear Guest, It is with considerable concern to hear about the feedback you have forwarded which prompted the team to review what caused the concern. Please be assured that I have personally looked into this and have taken the necessary steps to avoid and mitigate same concern from happening again in the future. We shall continuously work on this as we always strive to ensure that all our guests are happy and satisfied whenever they stayed with us. Should you wish to discuss this further, please do not hesitate to get in touch with us.

2/10 Terrible

Koert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
Seascape resort is something like a bad joke: the room is smaller than a hotel room in Bangkok or Hong Kong, the staff is uninterested and lazy (except for 2 or so sweet people like the breakfast lady in the restaurant), while I was there for 3 days (paid for 4 but left early) my room was not cleaned once and neither was my towel changed. The restaurant is horrible (even the rice was not fresh) and unhygienic (got diarrhea). Icing on the cake is the location: perched on a mountain top and literally away from everything. If you don't have transport, you are a prisoner of the tragic and lazy management. I was more than happy to leave this place.
Stayed 4 nights in Jan 2020
Response from Paul on Jan 13, 2020
Dear Guest, Thanks for taking the time to write and share a review here in Expedia. It is with considerable concern to hear about the feedback you have forwarded which prompted the team to review what caused the concern. Please be assured that I have personally looked into this and have taken the necessary steps to avoid and mitigate same concern from happening again in the future. We have also ensured that our associates receives the necessary guidance and retraining moving forward. Should you wish to discuss this further, please do not hesitate to get in touch with us.