Bac Cai Vacations from ￥109,138

Great location, very kind and helpful staff, especially Hanna and Bling. Really enjoyed my stay at Splendid!

Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .

We stayed four nights. Very friendly staffs. Healthy breakfasts, included in the cost of the room. DO NOT WASTE YOUR MONEY FOR THE WIFI AND SIM that are referred by the hotel manager/staff. We paid 800K VND for a WIFI device and 300K VND for a phone sim. The 300K VND seemed to work, but the 800K VND WIFI device was useless. We even exchanged to try the second one, but it was still useless. Sim and WIFI for 30 days are lot cheaper everywhere.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Best service and Jacky help me the trip haloing bay and Ninh Binh excellent also the room very good and big we many thanks to Jacky who support our family everything what ever we need, the hotel central location in olquarter near hoan Kiem lake by walking everywhere we would like recommendations.