スイート ダブルベッド 1 台 (Balcony) | バルコニーからの眺望

レジデンス イン バイ マリオット アトランタ ミッドタウン / ジョージア テックの口コミ

3 out of 5

口コミ

8.2

とても良い

評価 10 - 419 件の口コミ中 190 件が非常に良い" "
評価 8 - 419 件の口コミ中 127 件が良い" "
評価 6 - 419 件の口コミ中 51 件が普通" "
評価 4 - 419 件の口コミ中 31 件が不満" "
評価 2 - 419 件の口コミ中 20 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

7.8/10

設備とサービス

8.2/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Yanhua

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient, clean, friendly staff, good breakfast
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Yanhua, thank you for your positive feedback about Residence Inn Atlanta Midtown/Georgia Tech. We are delighted to hear that you found our location convenient, rooms clean, and enjoyed our breakfast offerings. Our team members strive to provide friendly service, and we are pleased you experienced that. We look forward to welcoming you back soon!

10/10 (非常に良い)

Abraham、Norcross

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 4 月に 9 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Abraham, thank you for your concise feedback. We're thrilled to hear that your stay at Residence Inn Atlanta Midtown/Georgia Tech was enjoyable! We appreciate your positive remarks and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Ricardo

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Ricardo, we appreciate this perfect score you've given Residence Inn Atlanta Midtown/Georgia Tech. Clearly, we've succeeded in providing the top-notch experience we aim for. We hope to welcome you back on your next visit to Atlanta.

10/10 (非常に良い)

Trey

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice staff!!
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 21 日)
Trey, thank you for your wonderful feedback! It brings joy to hear that you enjoyed your stay at Residence Inn Atlanta Midtown/Georgia Tech. Our team members always strive to provide an extraordinary experience for our valued guests and we're glad to note we hit the mark with you. We hope to welcome you back in the future!

10/10 (非常に良い)

TZ FENG

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you for sharing, Feng!At Residence Inn Atlanta Midtown/Georgia Tech, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

8/10 (良い)

Beverly

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to Marta. Groceries and dining nearby.
2024 年 1 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 22 日)
Beverly, thank you for sharing your experience at the Residence Inn Atlanta Midtown/Georgia Tech. We're glad to hear that you found our proximity to local amenities beneficial during your stay. We appreciate your feedback and look forward to your next visit.

10/10 (非常に良い)

Noelle

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 15 日)
Noelle, it's wonderful to hear that your stay at the Residence Inn Atlanta Midtown/Georgia Tech was worthy of a full rating. We thank you for your time and hope to have the pleasure of hosting you again in the future.

8/10 (良い)

Xavier

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bon accueil et Bon service, chambre propre et bien équipée. Seul problème est l’air conditionné très bruyant.
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 17 日)
Xavier, c'est ravi d'apprendre que vous avez apprécié l'atmosphère accueillante et le bon service du Residence Inn Atlanta Midtown/Georgia Tech ainsi que la chambre propre et bien équipée. Pourtant, nous regrettons d'apprendre que le bruit de la climatisation était un souci. Notre équipe est toujours disponible pour répondre à ces questions afin de garantir un confort optimal. Nous apprécions vos commentaires et attendons avec impatience l'opportunité de vous offrir un séjour encore plus agréable la prochaine fois.

8/10 (良い)

Karl J.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Great friendly staff at check in.
2023 年 11 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 26 日)
Karl, it's a delight to know you appreciated the warm and welcoming nature of our team members upon your arrival. Residence Inn Atlanta Midtown/Georgia Tech takes pride in delivering excellent service to guests like you. We look forward to seeing you again.

8/10 (良い)

Alec S.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 19 日)
Thanks for the 4/5 rating, Alec !We're happy you had such a lovely stay at Residence Inn Atlanta Midtown/Georgia Tech! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 (非常に良い)

Guillermo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Needs improvement on bathrooms
2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 12 日)
Guillermo, we appreciate your feedback about your stay at Residence Inn Atlanta Midtown/Georgia Tech. We're always striving to enhance our guest's experiences, and we'll definitely consider your point about our bathrooms. Thank you for taking the time to share your review. We hope to see you again in the future.

2/10 (非常に不満)

April

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 11 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 8 日)
April, we see that your stay with us didn't meet your expectations. We aim to provide a standout experience for each guest, and your feedback helps us improve in areas where it's needed. Thank you for staying with us. We look forward to having another chance to better serve you next time.

10/10 (非常に良い)

danny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for the wonderful rating, Danny!It's fantastic you enjoyed your time at Residence Inn Atlanta Midtown/Georgia Tech so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

6/10 (普通)

Satya

2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 28 日)
We appreciate the feedback, Satya.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 (良い)

Barry

2023 年 9 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 2 日)
Thanks for the great rating, Barry!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Residence Inn Atlanta Midtown/Georgia Tech soon, we'd love to have you back!

8/10 (良い)

christopher

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything about this hotel was great EXCEPT for the noise coming from the Cars with no mufflers cruising the streets between 10pm and 2am. They might wanna see about sound proofing the rooms facing the street.
2023 年 8 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 11 日)
Christopher, it's great to hear that your overall experience at the Residence Inn Atlanta Midtown/Georgia Tech was positive. However, we regret to hear about the inconvenience caused by car noises. Rest assured, we understand the importance of a peaceful night's sleep and appreciate your suggestion regarding enhanced noise isolation for rooms facing the street. You can trust that we're always exploring ways to improve our guest experiences. Thank you for staying with us and we look forward to your next visit.

4/10 (不満)

Joe

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
room smelled like sewage
The parking is a pain hell you don't have it marked to see where to enter when i got back to my room the room smelled bad like sewage had to open the door on the balcony to get the smell out you need to tell people there is a bar on the corners and one across the street the noise got so bad from 1 to 3 i called the cops they where fighting under my window i was wondering why there was no security at the hotel really i feel i should have been given a refund then on that the girl tried to get 244 out because she did not know how i paid for the room really guys i have stayed with the Marriot mini times but i don't after this trip if i will be back i also own and radio network and a tv channel
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 5 日)
Joe, it's regrettable to read about the issues you experienced during your stay, like the inconvenience in finding parking, cleanliness, and noise disturbances. We apologize for not meeting your usual expectations with our brand. Please know we have taken note of your concerns and taken them into consideration. Our team members endeavor to maintain peace and quiet for all our guests, and your feedback echoes the need for improvement in that area. Should you choose to stay with us again, we aim to provide the superior service you're accustomed to with our brand.

10/10 (非常に良い)

Twannia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe, convenient, and excellent service from the entire staff. Room was comfortable and clean.
2023 年 8 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 8 月 20 日)
Thank you for the kind words, Twannia!It's excellent you enjoyed your time at Residence Inn Atlanta Midtown/Georgia Tech! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!

8/10 (良い)

Martine

2023 年 7 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 26 日)
Thank you for taking the time to leave us a great rating, Martine!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Residence Inn Atlanta Midtown/Georgia Tech.

8/10 (良い)

Eric

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a corner room with a balcony. Nice to sit outside and drink coffee and read the newspaper in the morning. Breakfast was ok. Gym was missing 20lb dumbbells. Staff was very nice and helpful.
2023 年 7 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 25 日)
Hello Eric,It's delightful to hear you appreciated your corner room with a balcony at Residence Inn Atlanta Midtown/Georgia Tech. Morning rituals such as coffee and newspaper reading sound very enjoyable indeed. We're sorry to hear the gym didn't fully meet your expectations, your feedback about the missing dumbbells will be considered for future improvements. It's wonderful to know that you found our staff to be nice and helpful. Looking forward to serving you again in the near future.Best regards.

6/10 (普通)

Asma

2023 年 7 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 24 日)
We appreciate you taking the time to share your feedback, Asma.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 (非常に良い)

Brett

2023 年 7 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 23 日)
Brett, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Residence Inn Atlanta Midtown/Georgia Tech!

6/10 (普通)

Michael

カップルで旅行
良かった点 : スタッフとサービス
Staff was nice and location was good for walking but the man screaming on the next patio was definitely scary!!
2023 年 6 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 7 月 3 日)
We appreciate the feedback, Michael.While we appreciate that you felt our staff and location exceeded your expectations. We deeply regret the challenges you had during your time with us. The security and safety of our guests is of the utmost importance so we're disheartened that you had such problems. We hold ourselves to a much higher standard of service so we'll be sure to address your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 (非常に良い)

Jack

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved the property, The location was perfect. I was there for business and the staff could not have been more accommodating. It also has my favorite restaurant in Midtown. Steam house Lounge. I never miss the opportunity to go when I'm in town. I must admit that the property on West Peachtree and 11th St. is my favorite. Its quaint and not as loud or crowded as the location on Peachtree and 17th St. I will book again on my next stay in Atlanta. Thanks, Jack Morton
2023 年 6 月に 1 泊滞在
Residence Inn Atlanta Midtown GA Techからの返信 (投稿日 : 2023 年 6 月 28 日)
Thank you for your review! We look forward to seeing you soon! Thank you!

8/10 (良い)

Leigh Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable stay, no complimentary Wi-Fi.
Comfortable, clean and spacious room. Breakfast was fine. Wi-Fi not complimentary and they don’t tell you that.
2023 年 6 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 6 月 20 日)
Thank you for taking the time to share your review with us, Leigh.We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon.

8/10 (良い)

Sam

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 6 月 13 日)
Thank you for the 4-star rating, Sam!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn Atlanta Midtown/Georgia Tech. Thank you again for sharing!

8/10 (良い)

Antti

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good and quiet location. nice views from balcony. Many restaurants walking distance away.
2023 年 6 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 6 月 5 日)
Thank you for taking the time to leave this wonderful review, Antti!We're thrilled to know you enjoyed your stay at Residence Inn Atlanta Midtown/Georgia Tech so much! We strive for excellence so we're pleased to hear you appreciated not only our quiet atmosphere and stunning views, but also our prime location! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!

10/10 (非常に良い)

FELICIA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The perfect weeknd stay
2023 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 6 月 1 日)
Thanks for the perfect rating, Felicia!We're pleased to hear that you have fully enjoyed your stay at Residence Inn Atlanta Midtown/Georgia Tech, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 (非常に良い)

Teresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 5 月 30 日)
Teresa, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Residence Inn Atlanta Midtown/Georgia Tech!

10/10 (非常に良い)

Angela

2023 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 6 月 18 日)
Thanks for the outstanding rating, Angela!We're delighted your time at Residence Inn Atlanta Midtown/Georgia Tech was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 (非常に良い)

Gina

👍
2023 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 5 月 22 日)
Thanks for the fantastic rating, Gina!It's outstanding we could exceed your expectations during your stay at Residence Inn Atlanta Midtown/Georgia Tech. We're all looking forward to your next stay with us.

8/10 (良い)

Darryl

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall nice property
2023 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 4 月 25 日)
Thank you for taking the time to share your review with us, Darryl!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Residence Inn Atlanta Midtown/Georgia Tech.

8/10 (良い)

Charisma

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean it better and I’ll stay again.
The location was nice. We were a 3 min walk from the sugar factory, and a museum. 10 drive from other fun places for kids. Ubers were around $10-15 which was great. 20 min drive from the airport, $25 Lyft. The hotel was neat and offered free hot breakfast which was yummy. Free coffee and hot chocolate all night. No tooth brush or paste. The only thing I didn’t like was the tub was dirty, or stained. I had to put a towel down inside of it to wash up. The view sucked too. Other than that it was nice. I would stay again. Expensive though, $405 for 2 days.
2023 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 4 月 14 日)
Thanks for the review, Charisma!We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.

10/10 (非常に良い)

Matías E.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Únicamente comentar el problema del aire acondicionado que no pudieron solventar. Por lo demás, una estancia de 10. El desayuno muy completo!
2023 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 4 月 13 日)
¡Gracias por la buena calificación, Matías!Nos alegra saber que disfrutó de su estadía con nosotros. Nos alegra que te haya gustado nuestro delicioso desayuno. Con respecto a sus inquietudes con nuestro sistema de control de temperatura, las comunicaremos a nuestro equipo a medida que continuamos mejorando para el futuro.Nos encantaría compartir una experiencia más positiva contigo la próxima vez.

8/10 (良い)

Deborah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved this place- great location with a lot of restaurants and supermarkets nearby. Will definitely stay here again.
2023 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 4 月 10 日)
Thank you for this wonderful review, Deborah!We're excited to know your time at Residence Inn Atlanta Midtown/Georgia Tech was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience!Thanks again for the feedback!

8/10 (良い)

Dameisha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Personable staff including the valet attendant, clean property and they offer a wide variety of continental breakfast.
2023 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 3 月 17 日)
Thanks for the excellent review, Dameisha!We're delighted your time at Residence Inn Atlanta Midtown/Georgia Tech was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our friendly staff and clean property as well as our delicious breakfast. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.

8/10 (良い)

scott

2023 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 3 月 30 日)
We appreciate your lovely rating, Scott!The satisfaction of our guests is important to us so we can't wait to see you back again at Residence Inn Atlanta Midtown/Georgia Tech soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 (非常に良い)

Shon

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room and building were clean. Staff was pleasant and helpful.
2023 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 2 月 28 日)
Thanks for the great review, Shon!It's wonderful you enjoyed your stay at Residence Inn Atlanta Midtown/Georgia Tech so much! We strive for excellence so we're thrilled you appreciated not only our pleasant and helpful staff, but also our clean rooms! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience!

10/10 (非常に良い)

Renee

2023 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 3 月 13 日)
Thank you for sharing your perfect rating with us, Renee!It's wonderful to see how much you appreciated your time at Residence Inn Atlanta Midtown/Georgia Tech! We want everyone to feel right at home at Residence Inn Atlanta Midtown/Georgia Tech. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

2/10 (非常に不満)

Delaney

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 3 月 10 日)
We appreciate your feedback, Delaney.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

8/10 (良い)

Paul

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 1 月 31 日)
Thanks for the 8/10 rating, Paul!We're thrilled you enjoyed your time at Residence Inn Atlanta Midtown/Georgia Tech so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

6/10 (普通)

Mark

気になった点 : 施設のコンディションと設備
Decent, but could have been better
Decent, but not outstanding...been to a number of Residence Inns in the last 12 months, and this was on the lower end of the scale. A little old and tired, and and breakfast was not up to usual standards...coffee was quite often out ( I guess urn was being refilled, but was several minutes, and no one was around to check with)...one day, there was no yogurt (was there the previous two days).
2023 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 1 月 24 日)
We're sorry to hear that your stay with us wasn't up to your usual standards. We strive to provide a top-notch experience for all of our guests, so we're sorry that we didn't meet that expectation this time. We'll make sure to take your feedback into account and address any issues that you experienced.We apologize for the coffee running out and for the lack of yogurt one day. We'll make sure that our staff is monitoring the coffee urn more closely and that the breakfast area is fully stocked with all of the items that our guests expect.We hope that you'll give us another chance the next time you're in town. If there's anything else that we can do to improve your stay, please don't hesitate to let us know.

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Room
Overall the room was clean but the mold around bathroom window was disturbing. Also, the heating vent had the loudest rattle which prevented a good nights sleep.
2022 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 12 月 26 日)
Thank you for your feedback. We're sorry to hear that you did not have a pleasant stay with us due to the mold around the bathroom window and the noisy heating vent. We will be sure to address these issues with our staff. We hope that you will give us another chance to provide you with a better experience in the future.

10/10 (非常に良い)

Elmar

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very nice staff, great location.
Customer Serviceからの返信 (投稿日 : 2022 年 12 月 25 日)
Thank you for the great review, Elmar!We're thrilled to hear that you had a great stay at Residence Inn Atlanta Midtown/Georgia Tech! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.Please come see us again soon!

6/10 (普通)

Latina

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Decent property. Older but maintained. Thermostats were in the room but no temperature control it was extremely hot in the room almost unbearable
Customer Serviceからの返信 (投稿日 : 2022 年 12 月 15 日)
We appreciate the feedback, Latina.We're happy you had a pleasant stay with us despite our temperature control system not exceeding your expectations. We'll address your concerns with the appropriate members of our management team moving forward.We do hope to host you again soon for a more positive experience.

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
I would rather stay at somewhere else.
Over all it didnt give an impression that the place was well kept. Our safe was out of battery so couldnt use it. And we ask the front desk to get us the battery for the safe but no action taken. The TV also needed fixing, only sound came out when we turned it on. Also when i checked it, insteadbof being charged $250 for incidential, i ended up being charged $500 and another $100 without any explanation. When I inquired them they refunded me right away.
2022 年 10 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 10 月 31 日)
Thank you for your feedback. We're sorry to hear that your stay wasn't as enjoyable as it could have been. We apologize for the issues with the TV in your room and for the safe battery being dead. We will be addressing your concern with our front desk team to ensure all guest requests are being addressed to the best of our ability. We regret to hear of the mix up with your bill, however we are happy to hear we were able to quickly correct the problem. We hope despite the issues you experienced during your stay, you will consider choosing us again in the future.

2/10 (非常に不満)

Vera

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Old and poorly maintained
The property is very old and very poorly maintained. The people who work there are nice, but they need more people. Cleaning is only done every 5 days, towels are old, stuff is falling apart in the rooms
2022 年 7 月に 5 泊滞在

4/10 (不満)

Meggin

出張
気になった点 : 清潔度、スタッフとサービス
No carts or staff to help get to room. Bad old linens. Service was better at the end of the 2 weeks. Not worth the price or the Marriott name. Never again. The bed was so uncomfortable, felt like a bad spring.
2022 年 6 月に 14 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 6 月 30 日)
Thank you for taking the time to share your feedback, Meggin. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our services and accommodations didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

8/10 (良い)

Yeshayah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stuff was very nice, bed convenient. Room was relatively small compared to other Residence Inn hotels, and breakfast quite simple to poor. Staff was very friendly and accommodating. Parking ($35/night) outrageous.
2022 年 6 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 6 月 30 日)
Thank you for the 4/5 review, Yeshayah! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our courteous staff. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our accommodations and parking options with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day!

10/10 (非常に良い)

Hijaz

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 6 月に 2 泊滞在