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Reviews of The Kings Arms Hotel

3.5 out of 5
The Kings Arms Hotel
30 High Street, Buckinghamshire, Amersham, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 197 out of 411 reviews" "
Rating 8 - Good. 140 out of 411 reviews" "
Rating 6 - Okay. 43 out of 411 reviews" "
Rating 4 - Poor. 20 out of 411 reviews" "
Rating 2 - Terrible. 11 out of 411 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service
Amersham old town is very quaint
Stayed 2 nights in May 2024

4/10 Poor

Richard

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Noritta, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building which is very well maintained. Friendly and attentive staff. Situated right in the middle of Old Amersham
Stayed 1 night in May 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely second stay, faultless.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable rooms, great locations and hearty breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, beautiful old building. Room was clean and the shower was huge ! Also there is a very good breakfast choice. We would definitely stay there again. Highly recommended
Stayed 1 night in Apr 2024

8/10 Good

Cameron

Stayed 1 night in Mar 2024

10/10 Excellent

Alison, Cambridge

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There are some delightful old rooms in the original parts of the building. The rest of the rooms are fairly new and there is nothing particularly distinctive about them. Bathroom fittings are very modern, bed comfortable with good quality bedlinen. There is a very good range of breakfast items.
Stayed 1 night in Mar 2024

10/10 Excellent

Graham, North Potomac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with some very interesting and quirky features. Staff were extremely friendly and breakfast was exceptional.
Stayed 1 night in Mar 2024

8/10 Good

Ajay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely property, good food. However, shower was disappointing as didn't work properly and the mattress was very old, and sunk in the middle.
Stayed 1 night in Mar 2024

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Room I Have Ever Stayed In
When we arrived at the hotel the carpark was already full as there was a wedding. My husband stayed in the car and I went in to check in and was asked for payment for the room. I went back out to the car to grab our bags and jokingly told my husband that I had just had to pay for my own birthday present and he looked shocked and showed me the receipt for the pre payment ! We both went back in and queried it with the receptionist who apologised and said he would issue a credit (as I write this payment has come out but no refund has been received) We then went up to our room and OMG this is classed as a 4 star hotel. the carpet had a big burn mark, didn't fit along one wall and there was loads of dust under the bed. The furniture was tatty, one of the lights was just hanging by it's wire and there were loads of cobwebs hanging from the ceiling. In the bathroom the bath had loads of chips in it, the floor tiles were cracked and loose and the mirror looked awful. Room 4 is directly over the reception and you can hear every word. The guests in the room opposite were with the wedding party and once the wedding finished decided to continue a party in their own room with very loud music playing and singing at the top of their voices at 1.30 I had to call the night manager and complain and in fairness he dealt with it swiftly. This has to be the worst room we have ever stayed in ! When we queried the room with reception they told us they were fully booked with no alternative rooms.
Tatty furniture.
Cobwebs hanging from ceiling.
Dust at end of bed.
Burn mark in carpet.
Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a beautiful town.
Stayed 1 night in Feb 2024

10/10 Excellent

Nick

Stayed 1 night in Feb 2024

8/10 Good

J A

Liked: Staff & service, property conditions & facilities, room comfort
Security issue
The room was comfortable, the food was excellent, the reception and dining staff were very good. The only downside to our visit was we had to twice report that housekeeping were leaving the room door open, and therefore security of our property was compromised as we were away all day.
Stayed 5 nights in Jan 2024

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Tina

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is I a great location but really does need some TLC
Stayed 1 night in Jan 2024

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Wendy

Stayed 2 nights in Oct 2023

6/10 Okay

Beverley

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Quaint but disappointing
We stayed in a suite which looked lovely on arrival, but really is need of a lot of maintenance - we reported some issues to the staff and they were not apologetic. The breakfast was good but we had to ask for new crockery as it was dirty.
Stayed 1 night in Dec 2023

10/10 Excellent

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I really enjoyed my visit, the hotel was charming.i really liked the building.staff were amazing and food was lovely.
Stayed 1 night in Nov 2023

6/10 Okay

Deborah

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We were a triffle disappointed! The condition of the rooms were very tired. Cleanliness was not not up scratch. The member of who stayed in 214 on the second night was very pleased with the standard of the room. The breakfast on the second morning was superior to the first and the service too . Would return to a newly refurbished room
Stayed 2 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Quirky room with a nice history. Shower had seen better days. If you like privacy then bear in mind that room 12 has an open toilet and bathroom, you can hear everything! Bed was OK but very very soft. Fairly quiet until someone decided to empty a load of bottles into the bin outside our room at 8am! Nice breakfast only let down by a mouldy orange in the fruit bowl at the buffet table. Bed
Stayed 1 night in Oct 2023

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant, relaxed stay with good staff and historic surroundings
Stayed 2 nights in Oct 2023

10/10 Excellent

Terrence

Stayed 1 night in Oct 2023

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Overnight stop for early appointment at Harefield hospital which meant we left at 06.45 but the staff were great and still managed to provided coffee and food to takeaway .Room was in new annex and was quiet and very clean and comfortable.Also easy parking a big bonus in Amersham.Bar Recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel bad that I can't remember her name, but the waiter who served us the morning of our check-out was incredibly helpful and friendly. She went to your neighboring property to obtain some Vegemite for my sister! She's a real keeper. I believe her name started with a 'K', like Karine. We loved our stay, and would return in a heartbeat.
Stayed 1 night in Sep 2023

10/10 Excellent

U IEONG

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best for my business trip. Friendly staff. 30 mins drive from Heathrow Airport. Would love to stay again.

6/10 Okay

Cristina Garcia, La Ribera

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
We wanted to stay here followed a lunch visit a few years ago, we love properties with charm and we appreciate old architecture, however our stay was underwhelmed by the lack of cleanliness in the room. It was very dusty and we even found some trash in the can from previous guests. We think that the only thing saving this hotel is its staff, everyone was so warm and engaging. We will not go back to stay but maybe to enjoy a classic English meal in a few years.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definite must to stay if in the area.
A lovely relaxing stay on a little two night escape. just the job , lovely room , excellent breakfasts and one evening meal we enjoyed. Close to lots of lovely shops, walks and eateries . Quaint village with a beautiful church and gardens, huge carpark for guests so a win win all round.
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just missing air conditioning.
Stayed 1 night in Sep 2023

8/10 Good

Penelope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a night or two. I wouldn’t rate room 303 as floor is very uneven and very little gap on one side of the bed. Bed was comfortable. Room needs some attention ie curtain does not work as pulley broken. Stairs up to room are extremely creaky (quite loud). Staff were polite and helpful and a good choice of breakfast cooked and presented well.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with wonderful service especially in the breakfast room. The room was comfortable and inviting. The only complaint was excessive noise coming from under the bedroom window with guests drinking until late into the evening on the outdoor patio with no regard for others.
Stayed 2 nights in Aug 2023

10/10 Excellent

DANIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Offered to take up bags a nice touch. Food was fabulous some of the best we had every dish was nice. Breakfast excellent too. Powerful bath water pressure Staff friendly and attentive. Soya/oat milk in room would be nice for tea/coffee for those lactose intolerant Very noisy outside shouldn't let people congregate so late outside making noise at 2am - should ask people to be more respectful and keep noise down. Also dragging empty bottles from the bar that late by bar staff wakes People up should be done in the morning.
Stayed 1 night in Jul 2023

8/10 Good

Ian

Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John and Jo's stay
We arrived at the hotel to be greeted by 2 lovely reception staff who were very helpful, informative and friendly through our stay, Carina was also very caring about our requests, my only comment would be about the breakfast on Monday morning was not cooked very well and overheard other customers complaints, I relayed this to Carina and she said quite rightly I should have told her, an asset to your company, Otherwise 9 out of ten!
Stayed 2 nights in Jul 2023

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly receptionists, housekeeper and cleaning staff. Furniture a little worn, couldn’t open wardrobe door to see full length mirror and was noisy as could overhear staff conversations outside and other guests. Bathroom excellent. Would definitely book again!
Stayed 2 nights in Jun 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlisle United at Wembley
Nice place to stay,staff were friendly. It was conveniently situated close to underground for trip to Wembley. Would happily stay again
Stayed 1 night in May 2023

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the converted barn and the room was very quirky but comfortable. Bathroom was a little tight with toilet so close to the door and sink but clean. Excellent touches with wine on arrival and plenty of hot tea/coffee sachets.
Stayed 1 night in May 2023

10/10 Excellent

Tracy

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel, beautiful and full of character. Been several times and like it each time. We went on the bank holiday unfortunately the restaurant was closed so had to take breakfast at the Crown which was just as nice.
Stayed 1 night in May 2023

8/10 Good

Jayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Stuart

Stayed 1 night in Apr 2023

4/10 Poor

Phil

Traveled with family
Disliked: Cleanliness
Beautiful but disappointing
A stunning looking hotel, Tudor in style and lovely oldie worldly inside as you’d imagine. We were satiating in Room 1, a suite with a mezzanine floor and a spare bed. Lovely room, clean and very comfortable until we looked out of the huge window where we found several cobwebs. On using the bathroom for the first time I went to wash my hands and the whole one piece tap unit moved in all directions and wasn’t secure. My partners children were in a different part of the hotel, more contemporary block but sadly the shower area was very mouldy.
Stayed 1 night in Apr 2023

6/10 Okay

Phil

Stayed 1 night in Apr 2023

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing in Amersham.
A tastefully decorated and spacious bedroom with a very comfortable bed. I had a great nights sleep in a pleasantly quiet neighbourhood. Plenty of parking with a much appreciated two charging points for EV’s. All the staff were very helpful and pleasant. I had a gourmet type burger for dinner; it was mountainous and very tasty. Breakfast has a good range of dishes to choose from and the smoked salmon and scrambled egg was perfect. I would most definitely stay here again.
Stayed 1 night in Mar 2023