This property is used to house refugees and we were redirected to another hotel
Maureen
2023 年 9 月に 2 泊滞在
6/10 (普通)
Roderick
カップルで旅行
2023 年 9 月 7 日
良かった点 : スタッフとサービス
Unfortunately our room wasn't available due to previous guests damaging the room. The staff at the Alexander Thomson were very helpful and booked us a room at a different hotel and took care of all the associated costs. I would have preferred to stay at the Alexander Thomson as it's very close to Central Station, shopping, and restaurants, but unforeseen circumstances caused us to stay elsewhere.
Roderick
2023 年 8 月に 2 泊滞在
4/10 (不満)
Kevin
2023 年 8 月 19 日
We were booked into the hotel but showed up to find that we had no room. We had to lug our luggage several blocks away to another hotel. This was the second occasion this occurred. Some advanced notice would have been appreciated.