No working : gym, restaurant, swimming pool very dirty. Hotel is partially close and it doesn't work complete. It's a disaster and Expedia did not advised me about this terrible condition.
danny
2/10 (非常に不満)
Jae Yong
2016 年 12 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
예약하고 결재까지 했음에도, 투숙 거부당한 황당한 유령호텔
12월 24일부터 4박5일 이용계획이었으나, 24일 체크인하러 갔더니 담당자 하는 말이~~~어제 사장이 바뀌고 폐업했다 다시 개업한 상태다. 이전 예약은 우리가 모른다. 이호텔에 숙박하려면 돈을 내라.~~~정말 평생 한번 겪을까 말까 한 어이 없는 일을 당했습니다. 캄보디아에서의 첫날인 24일은 아주 끔찍했습니다. 결국 밤중에 다른데 찾기도 힘들어서 일박을 현금 주고 결재해야만 했습니다. 심지어 조식도 제공이 안된다는군요. 나중에 물어보니 조식 서비스가 아예 없어졌습니다. 더 짜증나는것은 담당자 영어 발음이 아주 형편없었는데도 자꾸 나보고 자기 말을 이해했냐고? 영어 아냐고 물어보는데 짜증나 죽는줄 알았습니다.
Jae Yong
2/10 (非常に不満)
Richard
2016 年 10 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Non existent.
The hotel was closed and had been shut down prior to my arrival. I was forced to find another place to stay.
Richard
4/10 (不満)
宿泊されたお客様
2015 年 8 月 7 日
気になった点 : 施設のコンディションと設備
not for me
had to leave do to location and bussinness else where and bar next door loud, not terrible but may be prefered in other areas
宿泊されたお客様
4/10 (不満)
John、California
2015 年 3 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Frustrating and no WiFi
WiFi did not work entire 3 day stay. No towels in room when I arrived- took 10 minutes to try to explain to staff what a towel was. Front desk staff unable to communicate in basic English. Ordered a grilled cheese sandwich they bring a tuna sandwhich with no cheese. Struggle to explain what a grill cheese sandwhich is- they bring back the Tuna sandwich with cheese. Restaurant staff cannot communicate in basic English nor do they understand what is written in the menu. Big clump of long hair in shower when I arrived. Extremely loud music from bars could be heard in room until 1am. Would not stay here again.
John
4/10 (不満)
宿泊されたお客様
2015 年 1 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Avoid this hotel
Disappointing. Hotel is old, does not look good, and the service in considerably worse than I have been used to other places in Cambodia. Also, the bathroom is not clean. The towels are brown...