2/10 (非常に不満)
Pete
2024 年 5 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
We had an okay experience while we stayed there, but the issue was more the reservation part of it, possibly more an expedia issue. As we reserved our night there through expedia we got everything entered in and somehow the date of the reservation changed. We checked before we submitted but u guess didnt reverify. When we got to the hotel that night we didn't have a reservation. Asked to cancel the one we made 2 weeks later and they said they couldn't, that we had to fo thru expedia. When i tried to go thru expedia they told me they couldn't because of the hotel. Not sure why we couldn't cancel, but i do know i wont ever stay at that hotel or go through expedia.
Pete
2024 年 4 月に 1 泊滞在