We actually never got to stay in this hotel because they gave our room away before we arrived. Despite having made a reservation in advance--and produced proof of our reservation--they had no more rooms for us and we were forced to find another hotel. The clerk refused to call the manager so we could talk to the person in charge. The clerk told me our card would not be charged so we should be okay with no getting a room as promised, despite the fact we had just driven 19 hours from Florida and were totally exhausted and ready to sleep. Their service was terrible and they couldn't care less. I wouldn't recommend this hotel for a dog.
Keith
2022 年 7 月に 1 泊滞在
2/10 (非常に不満)
Stalin
2022 年 3 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
My room was full of roaches like a MF
Stalin
2022 年 3 月に 1 泊滞在
2/10 (非常に不満)
Edgar
2022 年 2 月 27 日
Edgar
2022 年 2 月に 1 泊滞在
4/10 (不満)
Spencer
家族旅行
2021 年 8 月 4 日
気になった点 : 清潔度、スタッフとサービス
Spencer
2021 年 7 月に 3 泊滞在
2/10 (非常に不満)
Jamale
家族旅行
2021 年 8 月 2 日
気になった点 : スタッフとサービス
Reservation no room
When my family and I arrived we were informed that the hotel no longer had any rooms available. Despite us having a reservation already