Terrible experience. The hotel is in ruins. The rooms are dirty, bed full of bugs, we got a rash in the morning. The bathrooms full of mold, and hot water not working properly.
The AC was not working, and the bathroom lights did not even turn on.
宿泊されたお客様
2024 年 1 月に 1 泊滞在
8/10 (良い)
Mark
家族旅行
2024 年 1 月 11 日
良かった点 : 清潔度、設備とサービス
We liked the squash court.
The free boat to and from the hotel is nice.
Hotel is hard to reach by phone
Mark
2023 年 12 月に 3 泊滞在
8/10 (良い)
Moataz
2024 年 1 月 6 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place. Will come back again.
The hotel is excellent in many ways. The location is very very unique. Great place and great service. One thing that needs work is the room cleaning. The dust inder the bed speaks of months without cleaning. Other than that I have no criticism
Moataz
2023 年 12 月に 1 泊滞在
8/10 (良い)
kyuyoung
グループ旅行
2024 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like this hotel becacuse it is located in the island.
kyuyoung
2023 年 12 月に 1 泊滞在
6/10 (普通)
I-Chu、Cupertino
家族旅行
2024 年 1 月 1 日
気になった点 : 設備とサービス
Staff is overall friendly with various English skills. The hotel looks pretty nice from the outside but the rooms are not compatible to the exterior look.
We paid $500 USD in total for 2 nights of a triple room in December. Triple room = 2 twin beds 1 rollaway bed. Mattress quality is similar to those used in motels in the States. None of the machines in the fitness center works. Bathroom door of our room is not closable and room door is very difficult to close. I do miss Cairo Hilton Pyramid Golf, where I paid less with better quality on everything.