部屋からの景観

トラベロッジ ホテル ウェリントンの口コミ

4 out of 5

口コミ

8.4

とても良い

評価 10 - 1001 件の口コミ中 400 件が非常に良い" "
評価 8 - 1001 件の口コミ中 436 件が良い" "
評価 6 - 1001 件の口コミ中 108 件が普通" "
評価 4 - 1001 件の口コミ中 48 件が不満" "
評価 2 - 1001 件の口コミ中 9 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

kaho

良かった点 : スタッフとサービス、設備とサービス
街中にあってバス停も近いので利便性が高いと思います。部屋も広々としていて電子レンジも付いていて助かりました。ただ少し古さは感じられました。それ以外は良かったと思います。
2024 年 2 月に 2 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon Kaho,hank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback and will certainly follow up on your concern noted and look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

4/10 (不満)

Nishio

良かった点 : 清潔度
気になった点 : スタッフとサービス
2020 年 3 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
So confortable!!
2020 年 2 月に 1 泊滞在

8/10 (良い)

みや、東京

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ウェリントンの観光地のほとんどに徒歩で行ける便利な場所にあります。ホテルに入る小道にJohn Plimmer statueがあります。ケーブルカーも近いし、周囲にスーパーやコンビニ、レストランもあります。 施設は新しくはありませんが、整備されていてきれいです。洗面・トイレ・シャワーも(値段からすれば)不満はありません。 好感の持てるいいホテルでした。
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

Hiroshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
旅行の滞在に使うならこのホテルで充分。コスパは合ってます。 ホテルそのものに何かを求めるなら別ですが。 広さも充分、清潔だし、電子レンジもあって便利てす。ロケーションも街中でアクセスよく、使いやすい。 シャワーだけだったので、風呂が欲しい人はポイント低いかも。
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
便利な立地と価格
ウェリントン中心部にありながら、比較的安価な価格であり素晴らしい。
2019 年 7 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
値段の割にとても快適でした。本当に街中で利便性ではこれ以上ないくらいです。
2019 年 5 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2019 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect Location in Wellington
Walking distance from Bus stop, Train Station, Business District and Downtown.
2018 年 3 月に 3 泊滞在

8/10 (良い)

Helen、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Reasonable hotel in downtown of Wellington
We stayed four nights and had a good time here. The hotel was located in the center of the city and easy access to the supermarket, the cable cat station, restaurants and cafes. One day when we came back to our room, it had not been cleaned yet. If it had not happend, I would have rated the hotel 4.5. The front staff were helpful and they immediately started to make up our roon though.
2018 年 1 月に 4 泊滞在

8/10 (良い)

Lisa Jennifer

良かった点 : スタッフとサービス
I love the staff, they were great and friendly throughout. However, the room was a bit smelly, the bathroom bin didn’t have a bin bag, and I could hear the people on the floor above me open and close their drawers. I’m sure they could hear my alarm too.
2024 年 5 月に 1 泊滞在
Emmaからの返信 (投稿日 : 2024 年 5 月 9 日)
Kia ora Lisa Thank you for sharing your experience with us. We're thrilled to hear that you loved our staff and found them to be great and friendly.We apologize for the issues you encountered with the room, including the smell, the lack of a bin bag in the bathroom bin, and the noise from the floor above. Your feedback is important to us, and we will address these concerns with our housekeeping team to ensure improvements are made.If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 (非常に良い)

Adam、Twickenham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic Hotel with wonderful, friendly and helpful staff. The hotel is in a fantastic location. Definitely recommend!
Tristan Carey | Relief Executive Assistant Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Adam,Thank you for your feedback regarding your recent stay with us. We appreciate your feedback it’s always pleasing to hear that you enjoyed your stay. Thank you again and we can’t wait to welcome you back again soon.Kind regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

10/10 (非常に良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value for money.
2024 年 4 月に 1 泊滞在
Tristan Carey | Relief Executive Assistant Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Ian,we appreciate your feedback. It’s always pleasing to hear that you enjoyed your stay. Thank again and we can’t wait to welcome you back again soon.Kind regards, Tristan Carey Relief Executive Assistant Manager

10/10 (非常に良い)

JUDITH、Greystanes

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
plenty of room . Convenient with microwave & fridge. Not too far to walk to main street. Buffet breakfast good.
2024 年 4 月に 2 泊滞在
Tristan Carey | Relief Executive Assistant Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Judith,we appreciate your feedback. It’s always pleasing to hear that you enjoyed your stay. Thank again and we can’t wait to welcome you back again soon.Kind regards, Tristan Carey Relief Executive Assistant Manager

10/10 (非常に良い)

Sue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fabulous greeting from the gentleman on reception. Very knowledgeable of the local area. Talked us through their facilities Room clean and spacious.
2024 年 4 月に 1 泊滞在
Emmaからの返信 (投稿日 : 2024 年 4 月 24 日)
Kia ora SueThank you for your fantastic review! We're delighted to hear that you had a fabulous greeting from our receptionist and that you found him to be knowledgeable about the local area. It's great to know that you appreciated our facilities and that your room was clean and spacious, providing you with a comfortable stay. We strive to provide excellent service and memorable experiences for our guests, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future!Regards Emma- Duty Manager

8/10 (良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location but need better directions to the car park and reception
2024 年 4 月に 1 泊滞在
Emmaからの返信 (投稿日 : 2024 年 4 月 24 日)
Kia ora Peter Thank you for your feedback! We're glad to hear that you found our location great. We apologize for any inconvenience you experienced regarding directions to the car park and reception. Your feedback is valuable to us, and we will work on providing clearer directions to ensure a smoother arrival experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay next time!Regards Emma- Duty Manager

6/10 (普通)

Janet

The room was cold on arrival and nothing could be done. The engineers had gone home, there was no portable heater. It was solved but not before a great deal of stress.
2024 年 4 月に 5 泊滞在
Tristan Carey | Relief Executive Assistant Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Janet,Thank you for taking the time to provide feedback on your recent stay with us. I am truly sorry to hear that there was an issue with the heating in your room. This is not the experience that we would like our guests to have. I have passed on your comments to our heads of department for improvement. Thank you again for your feedback, and I hope we will be able to welcome you back in the future. Kind Regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

10/10 (非常に良い)

Karen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice comfy bed and black out drapes amazing. Room was spacious and spotlessly clean. I liked that I could open the window a bit even though I was on 20th floor. Would definitely recommend.
2024 年 4 月に 2 泊滞在
Tristan Carey | Relief Executive Assistant Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Karen,Thank you for your feedback regarding your recent stay with us. We are glad you enjoyed your stay with us at Travelodge Hotel Wellington especially that you found the room spacious and clean, we hope to be able to welcome you back again soon. Kind regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

8/10 (良い)

Ruth

グループ旅行
I wish there had been a bathtub.
2024 年 4 月に 2 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Ruth,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 (非常に良い)

jonathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location in the CBD. Walking distance to woolsworth mart, Cablecar, beehive, teppa. I would recommend oneway cablecar ticket to top and then walk your way down through botanical garden to the hive. Lots of place to eat around and shop. Rooms are not up to date, No A/C just a fan. Would recommend to book room with marina view.
2024 年 4 月に 2 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Jonathan,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

6/10 (普通)

Luke

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was close to town. Close to highway so could get out of the city quick too. Not to close though that you could hear traffic.
2024 年 4 月に 2 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Luke,Thank you for taking the time to share your valued feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

6/10 (普通)

Linda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great location, small room
2024 年 4 月に 2 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Linda,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

6/10 (普通)

Julie

グループ旅行
良かった点 : スタッフとサービス
Parking and hotel access is awful, especially if you have luggage
2024 年 3 月に 2 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Julie,Thank you for taking the time to share your valued feedback with us.We sincerely apologise that your experience with us was not to your satisfaction.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future, with a much better experience.Kind regards,Joni M. Front Office Manager

8/10 (良い)

Meriel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to where we wanted to be e.g. ferry terminal and railway station. Room clean and staff friendly.
2024 年 3 月に 2 泊滞在
Gemmaからの返信 (投稿日 : 2024 年 4 月 3 日)
Hello Meriel!!We are so delighted to hear you had such a wonderful time with us here at Travelodge Wellington.We hope to see you again soon,Kind regards, Reception.

10/10 (非常に良い)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic location great staff
2024 年 3 月に 3 泊滞在
Emmaからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Andrew,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fantastic location and found our staff great. Your satisfaction is important to us, and we appreciate your positive comments about our location and staff. If there's anything else we can do to enhance your experience even further, please don't hesitate to let us know. We look forward to welcoming you back again soon.Best regards,Emma- Duty Manager

8/10 (良い)

Marvin

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location for everything. In the centre of the city. Regular buses to the airport
2024 年 3 月に 6 泊滞在
Emma からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Marvin,Thank you for your feedback. We're glad to hear that you found our location convenient for everything, being in the center of the city with regular buses to the airport. Your satisfaction is important to us, and we appreciate your positive comments about our convenient location. If there's anything else we can do to enhance your experience, please feel free to let us know. We hope to have the opportunity to welcome you back again soon.Best regards,Emma- Duty Manager

8/10 (良い)

John

2024 年 3 月に 2 泊滞在
Tristan Carey | Relief Executive Assistant Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear John,Thank you for your feedback regarding your recent stay with us. We are glad you enjoyed your stay with us at Travelodge Hotel Wellington. Kind regards, Tristan Carey Relief Executive Assistant Manager Travelodge Hotel Wellington

8/10 (良い)

Agario

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location Pitty about the restaurant, poor service, no small serves. Would not take order as they had a booking!!
2024 年 3 月に 2 泊滞在
Aからの返信 (投稿日 : 2024 年 3 月 25 日)
Good Morning Agario,Thank you for taking the time to provide us with your feedback. . It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 (良い)

Ravinder Kumar

良かった点 : 清潔度
2024 年 3 月に 3 泊滞在
Aからの返信 (投稿日 : 2024 年 3 月 25 日)
Good Morning Ravinder,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

4/10 (不満)

Robyn

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
We had numerous issues with this hotel, starting with how to access hotel from street, to hot room with no air conditioning ( a fan with cord across table ) which precluded access to other side of bed. Complained to management and finally after wasting 45 mins of our time we were moved to a better room Still no air con . Parking also a big issue. The bays are not clearly numbered/hotel parking in commercial garage was full / after moving car twice we received a late night call around 10 pm re issue with our parking bay. Husband had to get dressed and go down to reception, only to find staff hadn’t communicated from previous shift ! Communicated our issues to assistant manager as we left Wine was delivered to room from VIP after we accessed room and told staff there was none in fridge
2024 年 3 月に 2 泊滞在
Aからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi Robyn,Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed to learn of your experiences, I have followed up with team members in regards to the issues you had during your stay. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Couldn’t fault it - excellent!
2024 年 3 月に 1 泊滞在
Aからの返信 (投稿日 : 2024 年 3 月 5 日)
Good Morning David,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 (非常に良い)

Rebecca

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything we needed was close by, beds are comfortable and view is good. Would stay here again in the future 😁
2024 年 3 月に 1 泊滞在
Aからの返信 (投稿日 : 2024 年 3 月 5 日)
Good Morning Rebecca,Thank you for sharing your feedback from your stay with us, the team are delighted to learn of your experiences and look forward to seeing you again next time you visit us at the Travelodge Hotel Wellington. Yours sincerely Amanda McArtney Assistant Hotel Manager

8/10 (良い)

peiyuan

2024 年 2 月に 1 泊滞在
Aからの返信 (投稿日 : 2024 年 3 月 25 日)
Good Morning Peiyuan,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 (非常に良い)

malcolm

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the location in city and parking was simple
2024 年 2 月に 1 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Malcolm,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Front Office Manager

10/10 (非常に良い)

Jeffery

カップルで旅行, 家族旅行
It’s a heritage building, of course so the architecture is superb with ornate mouldings and vaulted ceilings. very spacious and equipped with smart TVs, stand in showers, kitchenette, and very centralized. There is one toilet, however that is difficult to flush, the only negative about this place.
2024 年 2 月に 1 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Jeffrey,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 (非常に良い)

CHRIS

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service and staff
2024 年 2 月に 1 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Chris,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the efforts of our friendly Team.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 (非常に良い)

Liz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely big comfy bed, quiet, great shower pressure, excellent location - perfect for a short stay.
2024 年 2 月に 1 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Liz,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

8/10 (良い)

Michael、Rockland

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Joni M. | Front Office Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Michael,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 (非常に良い)

Maria Kristina、Ryde

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Travelodge is centrally located in Wellington. It’s easy to walk around to and from the hotel from most places of interest.
2023 年 12 月に 4 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon Maria,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon David,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 (良い)

Vikashni

2024 年 2 月に 2 泊滞在
Aからの返信 (投稿日 : 2024 年 3 月 25 日)
Good Morning Vikashni,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 (良い)

Osvaldo、Highland Park

良かった点 : 清潔度
Clean and centrally located
2024 年 2 月に 2 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon Osvaldo,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 (良い)

Judy

グループ旅行
良かった点 : 清潔度、スタッフとサービス
No air conditioning
No air conditioning and very hot and uncomfortable
2024 年 2 月に 1 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon Judy,hank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback and have noted your concern regarding the lack of air conditioning in the rooms. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

4/10 (不満)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon Alexander,Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed that you have not shared the reasons for the low score. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 (非常に良い)

Warwick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very handy central city location. Staff very helpful
2024 年 2 月に 2 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon Warwick,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

6/10 (普通)

john

良かった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon John,Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed that you have not shared the issues that you may of had while staying with us.Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 (非常に良い)

Jürgen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon Jurgen,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 2 月に 2 泊滞在
Aからの返信 (投稿日 : 2024 年 2 月 23 日)
Good Afternoon Paul,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback and will certainly follow up on your concern noted and look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager