屋内プール、屋外プール、サンラウンジャー

ハイアット リージェンシー タルサ ダウンタウンの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 2009 件の口コミ中 1213 件が非常に良い" "
評価 8 - 2009 件の口コミ中 402 件が良い" "
評価 6 - 2009 件の口コミ中 182 件が普通" "
評価 4 - 2009 件の口コミ中 94 件が不満" "
評価 2 - 2009 件の口コミ中 118 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Tracy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I loved the location of this property. I do feel that the rooms need a little upgrading for the price. The lobby is beautiful and the staff is AMAZING.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 29 日)
Amy, thank you for your wonderful rating! The team at Hyatt Regency Tulsa Downtown is thrilled to know you had an enjoyable stay. We look forward to welcoming you back in the future!

10/10 (非常に良い)

Leon

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 28 日)
Leon, thank you for your feedback. We're delighted to hear you enjoyed your stay at the Hyatt Regency Tulsa Downtown. We hope to welcome you back soon!

10/10 (非常に良い)

Tia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 28 日)
Tia, thank you for your kind words. The team at Hyatt Regency Tulsa Downtown is delighted you had a great stay. We're looking forward to welcoming you back.

10/10 (非常に良い)

Carrie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff and wonderful suite! We would totally stay here again!!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 28 日)
Carrie, thank you for your kind words! The team members at Hyatt Regency Tulsa Downtown are thrilled that you enjoyed your suite and had a wonderful experience. We can't wait to welcome you back!

10/10 (非常に良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for the amazing rating, Diana!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Regency Tulsa Downtown soon!Thanks again for leaving your feedback!

10/10 (非常に良い)

Jeffrey、Tulsa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Jeffrey, thank you for choosing the Hyatt Regency Tulsa Downtown! We're delighted you had a pleasant stay and look forward to welcoming you back soon.

8/10 (良い)

christopher

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is nice and we always enjoy our stay. The staff is friendly and very accommodating. The rooms could use an upgrade and it would be nice if there was a spa.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Christopher, thank you for your feedback. It's wonderful to hear you always enjoy your stays and find our team members friendly and accommodating. Your comments about the room updates and the addition of a spa are appreciated. We're looking forward to your next visit at the Hyatt Regency Tulsa Downtown.

8/10 (良い)

Joanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 25 日)
Joanne, thank you for choosing the Hyatt Regency Tulsa Downtown. The team is pleased to know you had a great experience. We look forward to your next visit!

10/10 (非常に良い)

Raymond Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the ribeye at the restaurant and the bartender. He was great.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Raymond, the team at the Hyatt Regency Tulsa Downtown is thrilled to hear you enjoyed the ribeye at the restaurant and that our bartender made a great impression. We look forward to welcoming you back!

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the valet parking.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
John, thank you for your positive feedback. The team at Hyatt Regency Tulsa Downtown is delighted to hear you enjoyed our valet parking. We look forward to welcoming you back soon.

10/10 (非常に良い)

Violet

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the Hyatt Regency Tulsa Downtown! The staff, rooms, location and amenities are super!
2024 年 5 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Violet, thank you for sharing your enthusiasm for the Hyatt Regency Tulsa Downtown! The team is thrilled to hear that you enjoyed the rooms, location, and amenities. We hope to welcome you back soon!

10/10 (非常に良い)

Jeana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ashley was our check in person at Tulsa Hyatt Regency Downtown. She was so helpful and friendly. I had booked a room that wasn’t right for our family and she was able to guide me to a much better room that included the Regency Club which we really enjoyed. Thank you for a wonderful stay at your beautiful property!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Jeana, thank you for staying at Hyatt Regency Tulsa Downtown! It is wonderful to hear that Ashley provided such helpful and friendly service and was able to find the perfect room for your family. We are glad you enjoyed the Regency Club and had a wonderful stay. We are looking forward to welcoming you back again soon!

8/10 (良い)

Angela、Dallas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Downtown near many restaurants
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Angela,Thank you for your kind review! We're delighted you enjoyed our prime downtown location near many dining options. We look forward to welcoming you back to the Hyatt Regency Tulsa Downtown soon!

10/10 (非常に良い)

Grace

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Grace, thank you for the excellent rating. The Hyatt Regency Tulsa Downtown team is thrilled to see you had a wonderful experience. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

sharon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice clean and close to BOK center.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Sharon, thank you for your wonderful feedback! The team at Hyatt Regency Tulsa Downtown is delighted you found the location convenient and enjoyed the clean environment. We're looking forward to welcoming you back soon!

2/10 (非常に不満)

Lainey

気になった点 : スタッフとサービス、施設のコンディションと設備
The ac didnt work and no one showed up to fix it after 3 times of calling. And i can hear people talking all night long.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
We appreciate your feedback, Lainey.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 (非常に良い)

Larry

カップルで旅行
Easy to get in and out
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Larry, thank you for your wonderful feedback! The team at Hyatt Regency Tulsa Downtown is delighted to hear about your smooth experience. We look forward to welcoming you back soon!

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for the perfect rating, Kevin!We are very pleased to hear that you had a wonderful stay at Hyatt Regency Tulsa Downtown. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 (非常に良い)

Alfredo

great place to stay
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Alfredo, it's wonderful to hear you enjoyed your stay at Hyatt Regency Tulsa Downtown! Your kind words go a long way in upholding our dedication to offering a comfortable and enjoyable experience. We can't wait to welcome you back for another great visit.

10/10 (非常に良い)

Lacey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Large and clean rooms, great coffee shop, great location.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Lacey, thank you for taking the time to share your feedback. We're delighted to hear that you appreciated the spacious and spotless rooms at Hyatt Regency Tulsa Downtown, as well as our on-site coffee shop. Also, we're glad you found our location advantageous. We look forward to your return visit.

10/10 (非常に良い)

Cherilyn、Moore

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a quick walk to the BOK for a concert. There are also several walkable bars and eateries from this location.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Cherilyn, it is delightful to hear that Hyatt Regency Tulsa Downtown's prime location provided such convenience for your concert and exploring local gastronomy. We hope to welcome you back during your next trip to the city.

10/10 (非常に良い)

Matthew

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Matthew, it's a pleasure knowing you found Hyatt Regency Tulsa Downtown to suit your needs. We pride ourselves on ensuring our guests' satisfaction and are thrilled to hear that our efforts hit the mark with you. You're always welcome for another delightful stay. Safe travels until then.

10/10 (非常に良い)

Jessica、Rocklin

家族旅行
Great location, friendly & helpful staff. Comfy & clean rooms. Would definitely stay again. Great value.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Jessica, thank you for sharing your wonderful experience at Hyatt Regency Tulsa Downtown. We're thrilled our prime location, cordial team members, and cozy, clean rooms met your expectations. Your positive affirmation that you'll be returning is the best endorsement we could hope for! Your satisfaction is our priority and we're elated you found us to be a great value. We eagerly await your next visit.

8/10 (良い)

Kamesha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N/A
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Kamesha, we are delighted that you chose to stay at the Hyatt Regency Tulsa Downtown. We trust you had a pleasant stay and we look forward to welcoming you back in the future. Your support is much appreciated.

6/10 (普通)

Denise

良かった点 : 施設のコンディションと設備
This was an okay stay that served its purpose — a short walk to the event I was in town for. The suites and beds were fine. What was not fine was for $150 a night and breakfast or a coffee bar is not included in your stay. I was offered a complimentary coffee by an associate from the cafe upon check out which I declined because I had already purchased my coffee for the day. If you don’t have a REGENCY suite, breakfast and snacks are not included. So if you book the executive suite don’t bet on morning amenities. Gym was also nice and clean, I appreciated that they had a built in water filter.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Denise, your feedback is appreciated and we're glad that our location was convenient for your event. It's good to hear that you found the gym to your liking and that our eco-friendly features were useful. We're sorry if the amenities in our room types didn't meet your expectations. Please bear in mind that different room types come with different package inclusions. We appreciate your understanding and look forward to potentially being of service to you in the future.

10/10 (非常に良い)

Breeze

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay the night for attending a concert at the BOK Center
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Breeze, it's wonderful to hear you enjoyed your stay at Hyatt Regency Tulsa Downtown and found it to be a convenient choice for attending an event at the BOK Center. We value your feedback and look forward to the opportunity of welcoming you back in future.

8/10 (良い)

Greg

Nothing
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 8 日)
Greg, it seems like your stay at Hyatt Regency Tulsa Downtown was largely uneventful. We hope all aspects of your visit met your expectations and you enjoyed our hospitality. We look forward to welcoming you back in the future for an even better experience.

10/10 (非常に良い)

Sarah Beth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The greeting from the valet staff and the check-in counter was very pleasant and easy. The cleanliness of the hotel was very apparent, smelt good and no stains. Only thing I had issue with was the failing grout in the shower tiles and on the bathroom floor (minimal but still an eyesore). Also the shuttle transportation they offer (anything within a 1 mile radius of the hotel) was a life saver, we were visiting from Texas to see a concert at the BOK Center. Definitely recommend this place to anyone and if I’m ever in Tulsa again I will consider this place again.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Sarah, we're thrilled to hear that you received a warm welcome at Hyatt Regency Tulsa Downtown and enjoyed our clean environment along with the convenience of our shuttle transportation. However, we understand that a flawless aesthetic is part of a perfect stay, so we're taking note of your comments about the restroom tiles. We truly appreciate your endorsement and look forward to welcoming you back, should your travels bring you to Tulsa again.

10/10 (非常に良い)

Rhonda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Thanks for the perfect rating, Rhonda! We can't wait to see you again soon for another amazing experience at Hyatt Regency Tulsa Downtown. Have a great day!

10/10 (非常に良い)

Dawn、Sanger

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I thought they were going above & beyond but in reality, above & beyond is their bare minimum! The valets could not have made me and my girlfriends feel anymore safe while they shuttled us around downtown! The weekend had late nights, early mornings so i got to know several shifts of gentleman and they were just absolutely amazing!! Hearing each member of the staff call the hotel "my hotel" was so special! I knew they have pride in their job and i know that the staff is being treated so well! 10 out of 10 they are amazing!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Dawn, your warm comments brighten our day at Hyatt Regency Tulsa Downtown. We couldn't be happier that you felt safe and well-catered to by our diligent team of valets. We strive to relay a sense of ownership and pride, and we're delighted that this resonated with you. Thank you for your high recommendation, and we hope to serve you and your friends again in the future.

8/10 (良い)

Melany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Me gusto mucho el lugar, elegante pero no tan moderno, el personal fue muy atento sobre todo el señor que habla español, nos sirvio de traductor y nos ayudo bastante su atencion fue excepcional y muy agradable. Lo unico q no nos gusto fue que la piscina no estaba funcionando y no lo decia al momento de la reserva. De resto todo estuvo bien.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Melany, es alentador saber que apreciaste la elegancia del Hyatt Regency Tulsa Downtown y el excelente servicio brindado por los miembros de nuestro equipo multilingüe. Tu cumplido significa mucho para nosotros. Lamentamos las molestias ocasionadas por la indisponibilidad de la piscina. Tenga la seguridad de que trabajamos continuamente para mejorar nuestra comunicación sobre estos asuntos. Su experiencia es muy valorada y contribuirá a mejorar nuestros servicios. Esperamos darle la bienvenida nuevamente para una estadía aún mejor.

10/10 (非常に良い)

Briana

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Briana, thank you for the excellent rating! The entire team at Hyatt Regency Tulsa Downtown appreciates your feedback. We're delighted you had a wonderful stay and look forward to welcoming you back soon.

2/10 (非常に不満)

Bryan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was not happy with room
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Bryan, it's regretful to learn that you found your room not up to your expectations. Please know that ensuring our guests' satisfaction is our top priority. We would value any detailed feedback you might have to help us improve on this aspect in the future. Thank you for your time.

2/10 (非常に不満)

Cammie

家族旅行, グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool was not available and that is the only reason why we chose this hotel over others. I went on a day trip from Oklahoma City to Tulsa for my daughter‘s 25th birthday. Staying at a hotel with the pool was part of the celebration. I let the front desk person know that we were very disappointed and the circumstances around our disappointment. They told me that it was on their website and I explained to them that I booked through Expedia and it was not noted there. At that time, I think it would’ve been very appropriate to offer us some kind of a discount or a voucher or something like that. Later that day we went to the bar and ordered espresso martini. The bartender let us know what they didn’t have espresso, so we ordered an Irish coffee. The bartender didn’t know how to make an Irish coffee and she told us she would have to walk “all the way back to the servers area to get us some coffee” reluctantly. Then she poured shots of Jameson and Baileys in lukewarm coffee with cardboard coffee cups, and charge us $16 per drink. Needless to say I did not drink them. She was perfectly unapologetic as well. Nobody really seemed to care whether or not we were happy with our stay there. I would definitely not go back.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Cammie, we regret to hear that your experience at our hotel didn't meet your expectations, particularly relating to the pool availability and beverage service. We strive to provide accurate information across all booking platforms and value the details shared in your review. Our team members are typically known for their exceptional service, and we're sorry to hear that was not your experience. We promise a better and worthwhile stay should you choose to visit us in the future. We urge our guests to give us another chance to change their perception.

8/10 (良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Jessica, it's great to see that your experience at Hyatt Regency Tulsa Downtown was largely positive, judging from your rating. We're glad you chose to stay with us and we look forward to welcoming you back in the future.

10/10 (非常に良い)

Esthefani

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Esthefani, it's delightful to hear that your experience at Hyatt Regency Tulsa Downtown met all expectations. We appreciate the simplicity of your feedback. Looking forward to extending this positive experience during your future stays with us. Thank you for choosing our hotel.

4/10 (不満)

BRANDY

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Brandy, we're sorry to see that your recent stay didn't meet your expectations. It's disappointing that we could not provide the exceptional experience we strive for. Nonetheless, your rating is valuable in helping us make our hotel services better. Thank you for staying with us. We look forward to having another chance to better serve you next time.

6/10 (普通)

Janet

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Janet, your rating suggests that your stay was average. It's clear we have some areas for improvement. Your feedback is valuable in helping us elevate our guest experience. We're hoping to have the opportunity to welcome you back and to create an experience that truly exceeds your expectations.

8/10 (良い)

Stacey

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved that it was walkable to the BOK center. Checking in was interesting as when you enter the Hotel you had to go up a floor to the check in desk. The rep at the desk wore a mask so it made it difficult to hear her clearly and it was like dealing with an automated machine. No personality at all. The room was as requested. Spacious, clean and the bathroom was clean as well. I would stay here again but would wait for someone else to check us in.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Stacey, it's wonderful to know that you appreciated the Hyatt Regency Tulsa Downtown's advantageous location and spacious, spotless accommodations. We're glad to hear that you'd choose to stay with us again. We apologize for any difficulties experienced during the check-in process, and your feedback will help improve our guest experience. We certainly strive to deliver a friendly, personalized service and we'll work to ensure this is more apparent in the future.

10/10 (非常に良い)

Freda、Russellville

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to the concert. Nice hotel
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Freda, thank you for choosing Hyatt Regency Tulsa Downtown for your stay. It's delightful to hear you appreciated our convenient location near the concert venue. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Janie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was my 52nd birthday and when we arrived they had upgraded my room, had ballons everywhere, and a bottle of white wine with snacks. The staff was awesome
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Janie, it's fantastic to learn that your 52nd birthday at Hyatt Regency Tulsa Downtown was made memorable with a room upgrade, celebratory décor, and thoughtful touches like wine and snacks. Your words of appreciation for our wonderful team members truly warm our hearts. We hope to welcome you back for many more birthdays and special occasions!

10/10 (非常に良い)

Adriana

良かった点 : 清潔度、施設のコンディションと設備
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Adriana, thank you for staying at the Hyatt Regency Tulsa Downtown. We're grateful for your top rating! Our team members look forward to serving you again on your next visit.

8/10 (良い)

Paula

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
That it’s close to the BOK Center.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Paula, we're delighted to hear that you appreciated the convenient location of Hyatt Regency Tulsa Downtown, especially its proximity to popular attractions such as the BOK Center. We trust you had an enjoyable time during your stay and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed for a concert. Very nice, great staff! Short walk to the BOK center!! Would definitely stay there again!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Rebecca, thank you for your glowing insights! It's heartening to see that your overall experience at Hyatt Regency Tulsa Downtown met your expectations. Our prime location is indeed a great convenience especially for events at the BOK center. Our team members are thrilled to know they contributed to your enjoyable stay. We eagerly await your return for another memorable visit!

10/10 (非常に良い)

John M

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Thanks for the amazing rating, John!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Regency Tulsa Downtown!

8/10 (良い)

Dustin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location to BOK center, but nothing worth walking to immediately nearby that I saw otherwise. Parking garage is another $20-30 night. Bar could be nicer. Bathroom is tiny but clean.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Dustin, thank you for sharing your thoughts. At Hyatt Regency Tulsa Downtown, we take pride in our prime location and exceptional cleanliness. We appreciate your feedback about the bar and will consider your suggestions to enrich our guests' experiences. Regarding parking, we are located in a bustling city area and we try to offer competitive rates for our guests. We hope to see you soon again for another great visit.

10/10 (非常に良い)

Brooke

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was in a perfect location, and was very walkable. However the BEST part on my stay was interacting with the valet drivers. They weee friendly, gave the best recommendations and were absolutely charming. Well worth the cost. I’d definitely book this place again and recommend my family to stay when they come visit after my move to Tulsa.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Brooke, it's wonderful to hear about your fantastic experience at Hyatt Regency Tulsa Downtown. We're delighted to learn how our location suited you, and our valet drivers could add to your overall experience with warm interactions and helpful recommendations. We're eagerly waiting for your and your family's next visit. Your support means the world to us.

10/10 (非常に良い)

Robert

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Robert, thank you for your outstanding rating of Hyatt Regency Tulsa Downtown! We hope your stay was as delightful as your review implies. Our team is looking forward to hosting you again soon!

4/10 (不満)

Hector

気になった点 : スタッフとサービス、施設のコンディションと設備
Customer service horrible
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Hector, it's disappointing to hear about your experience with our customer service. Every guest should be treated with warmth and hospitality from our team members. Please be assured that your experience does not reflect our standard of service and we will work on improvements. We hope you may, in time, reconsider visiting again for a far better experience.