屋内プール、サンラウンジャー

ウィットルベリー ホール ホテル & スパの口コミ

4 out of 5

口コミ

7.8

良い

評価 10 - 401 件の口コミ中 148 件が非常に良い" "
評価 8 - 401 件の口コミ中 134 件が良い" "
評価 6 - 401 件の口コミ中 66 件が普通" "
評価 4 - 401 件の口コミ中 35 件が不満" "
評価 2 - 401 件の口コミ中 18 件が非常に不満" "

8.4/10

清潔度

8.2/10

スタッフとサービス

8.2/10

設備とサービス

8.0/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

Tsunao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
自然豊かな環境
自然豊かな環境です。
2019 年 8 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 7 月に 1 泊滞在

8/10 (良い)

Debbie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good hotel, rooms, food, staff and facilities were all excellent. Would certainly recommend it!
2024 年 4 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 5 月 15 日)
Hello Debbie.Thank you very much for your 4/5 rating.We thank you for staying with us and are delighted you enjoyed all our facilities. We hope to see you again. Best regards.

10/10 (非常に良い)

Daniel P

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very pleased
2024 年 4 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Daniel.We are so happy to receive your 5/5 review.Thank you for choosing to stay at The Whittlebury Hall Hotel.Best Regards.

8/10 (良い)

Tara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
F1 theme. Leisure centre.
2024 年 4 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Tara,Thank you for sharing your experience with us. We are thrilled that you enjoyed the F1 theme in our Hotel Bar and made the most of our Leisure area facilities. Our Spa offers a range of relaxing treatments and a Heat and Ice Experience. If you plan to revisit us, please look at our offers, as we have many available.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon.Best regards,

10/10 (非常に良い)

Charlotte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Charlotte.Thank you for staying with us and taking the time to send in your 5/5 rating.Our team works hard to ensure every guest has a comfortable and pleasant experience, so it's wonderful to hear that we made your visit exceptional.We hope to welcome you again.Best regards.

10/10 (非常に良い)

Barrie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brilliant spec property good food good beer reasonsble price , Clean throughout and great staff really pleasant and helpful . Would definitely stop here again
2024 年 4 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Barrie.Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great experience during your stay and enjoyed our food and beer. Thank you for considering us again.We look forward to welcoming you back.Kind regards.

10/10 (非常に良い)

david

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 4 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 4 月 15 日)
Hello David.Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great experience during your stay at The Whittlebury HallWe hope to welcome you back soon.Best regards.

10/10 (非常に良い)

Sheena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel Clean rooms Friendly staff Lots of parking
2024 年 3 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Sheena.Thank you for rating our hotel.We are pleased you enjoyed staying with us.We are a friendly team and want nothing more than our guests to feel welcome and comfortable away from home.Please revisit us soon.

10/10 (非常に良い)

Angela

2024 年 4 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Guest.Thank you for choosing to stay with us.We are delighted you had an enjoyable stay and found our hotel worth a 5/5. Thank you.Best regards.

8/10 (良い)

sharon

家族旅行
良かった点 : 設備とサービス
The property was clean, the surrounding area was calm and also safe.
2024 年 3 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Sharon.Thank you for sharing your stay with us.Here at Whittlebury Hall, we take Health and Safety very seriously. Our surroundings are lovely, and we hope you enjoyed our wonderful scenery. We are delighted you found us clean, offering you a relaxing stay.Thank you for choosing to stay with us. Best wishes

2/10 (非常に不満)

Billy

気になった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在

4/10 (不満)

chelsea

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 3 月 26 日)
Hello Chelsea.We hope you were comfortable during your stay and that we looked after you well.We are always happy to learn from our guest's experiences to continue improving.Thank you for staying with us.

8/10 (良い)

Bradley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice friendly and clean hotel. Good food and nice Spa
2024 年 3 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Bradley.We are delighted to receive your review.We are a friendly team who enjoy offering our guests a happy and welcoming service to enhance your stay.Thank you for booking with us.See you in the future.Kind regards.

4/10 (不満)

sally

グループ旅行
気になった点 : 設備とサービス
The changing room in the spa area was not very clean. Hair on floor and shower cubicles. Food was average , breakfast food was cold. Charged extra for an omlette if required. would not recommend to friends
2024 年 3 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Sally.We are most disappointed to receive your review.Our cleanliness is of a high standard, and I put the changing rooms down to you possibly being there before they were serviced during a busy time. We apologise for the disappointment and hope it was reported on the day.Our Breakfast Buffet is included in the rate. however, any additional items not on the buffet would be chargeable. We are sorry to learn you were not entirely happy with the stay.We hope you enjoyed the room and were comfortable Thank you for your booking.Kind regards.

10/10 (非常に良い)

Anna

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Well maintained given its size. Good facilities. Extensive self service breakfast buffet. Nice pool etc. Staff responsive and polite. Be prepared to walk a distance to some rooms as the hotel is very large. Would happily return given the opportunity.
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Anna.Thank you for recognising the extent of the maintenance required to keep the upkeep of our large hotel.You certainly get your steps in when walking around the 254 bedrooms and our conference rooms and outlets. We hope you found your way around with no problems. We will share your kind comments with our staff members. Thank you for staying with us.We hope to welcome you again.Best regards.

8/10 (良い)

Andy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Value for money
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Andy.We are delighted to read you found us to be of great value for your well-earned cash. We hope you will consider us again as your stay location. Thank you for your booking.Wishing you all the best.From

8/10 (良い)

patrick

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
All ok
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Patrick.Thank you for taking the time to leave a rating on your stay.Thank you for booking with us.We aim to receive a 5/5 next time you visit.Best wishes.

10/10 (非常に良い)

Duncan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous pool with Roman theme.
2024 年 2 月に 3 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Duncan.This is wonderful to see you had a successful stay with us.I am glad to hear you enjoyed our leisure facilities.Thank you for choosing The Whittlebury Hall Hotel. We hope to welcome you back soon.Best regards.

6/10 (普通)

Elisabeth

家族旅行
気になった点 : スタッフとサービス、設備とサービス
It was just ok. The rooms were a bit tired and the layout was very confusing. The receptionist who checked us in couldn’t have been less friendly however the receptionist who checked us out was lovely. Arrived at lunchtime and all restaurants were full leaving us with the bar or room service as our only eating option. Left feeling underwhelmed
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Elisabeth.I am sorry you found our layout confusing. We are a large hotel, and we appreciate that it can take time to navigate. We do have maps available at reception to help.I am sorry your arrival was not as friendly as expected. I am glad your checkout was much better. Our restaurant would be closed at lunchtime. Our bar or room service would be your only option before 17:30.We provide hot food in the bar. I hope we served you a tasty bar snack. We are sorry you left underwhelmed. Our staff work hard, and we aim for all guests to leave excited about their stay. We hope you'll be able to revisit us. Thank you for booking with us.

10/10 (非常に良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Whittlebury Hall is a great hotel for leisure and spa facilities, with an excellent steam room and sauna. The pool is large but shallow, the jacuzzi unfortunately contained too much chlorine and the interior design around the pool dated. Everywhere was immaculately clean, room was light and comfortable, although a long walk from reception! Breakfast was excellent and staff very helpful and friendly.
2024 年 2 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Christopher.We are delighted you had a great stay with us.I am unsure of the package you booked. However, I am glad you had a chance to use all the leisure facilities.We can allocate rooms nearer the reception. Should you return, you can request this on your booking.Thank you for choosing The Whittlebury Hall Hotel as your choice of accommodation.Best regards.

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 17 日)
Thank you, Daniel.10/10 Is what we always aim to achieve.Thank you for booking with us.

10/10 (非常に良い)

Kate

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 17 日)
Thank you Kate.Your booking with us is very much appreciated.We hope to see you again.

8/10 (良い)

D

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 10 日)
Hello D.Many thanks for your 8/10 rating.I do hope you were comfortable and looked after well.We hope to see you again.Best wishes.

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great option to escape from the busy cities
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 10 日)
Hello Karen.We are happy to hear your escape to the Country was a success.Thank you for booking with us.Our grounds are stunning. We hope you got the chance to walk around them. Thank you for staying with us.Best wishes

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Simon.Thank you for mentioning our friendly team of staff.We enjoy helping our guests feel comfortable away from home. We hope to see you again.Best regards.

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best in UK
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Karen.Thank you so much for choosing the Whittlebury Hall Hotel.Thank you for your 5/5 review.Best regards.

8/10 (良い)

matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Mathew.We do hope your stay was a success.Thank you for taking the time to leave your rating. We hope to welcome you back soon.We will strive to receive a 10/10 on your return.Best regards.

10/10 (非常に良い)

Matt

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Business
Just a great place to stay
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Matt.We see you were here on a conference visit.Thank you for your feedback. We are happy you enjoyed our facilities. We hope to see you again as a leisure guest in the future.Best regards.

8/10 (良い)

Charlotte

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good value
Perfect for one night near Silverstone. The hotel itself is a little rundown but the service was great and the breakfast was lovely.
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Charlotte,I'm glad to hear that you found your stay to be worth the money. However, I'm sorry to hear that you found our hotel a bit run down. We do consider ourselves a classic-style hotel rather than a modern one. We prioritise cleanliness and hope that your stay was a comfortable one with us.On a positive note, we're thrilled to hear that you enjoyed our breakfast buffet. Thank you for choosing to stay with us and we hope to see you again soon.Best wishes.

8/10 (良い)

Simon

良かった点 : 施設のコンディションと設備
Friendly staff
2024 年 2 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Simon.Thank you for your 4/5 review.I do hope we see you again.We will work harder to achieve a 5/5 on the next visit.Thank you for booking with us.Best regards.

10/10 (非常に良い)

Claire

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay with incredibly friendly staff and lovely facilities. Dinner was perfect. Overall, great value for money.
2024 年 2 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Claire.Thank you for taking the time to rate your stay with us.It is always wonderful to hear how our guests have left feeling content and well looked after.Thank you for choosing us.Kind regards.

10/10 (非常に良い)

Jacqueline

Great stay
Lovely two night stay at Whittlebury Hall. Very comfortable room and very impressive grounds. All staff we met very friendly and helpful. Used the spa which was great and also the gym. Overall very happy and will return in the future.
2024 年 1 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Jacqueline,We are thrilled to have received your review. Our staff takes great pleasure in welcoming our guests and providing them with the exceptional service expected when staying at The Whittlebury Hall Hotel. Our grounds are stunning, and we are pleased that you were able to enjoy our facilities during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Best regards.

10/10 (非常に良い)

Tina

2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Tina.Thank you very much for our 10/10 rating.We thank you for staying with us.Best wishes.

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Hello Richard.We thank you for staying with us and rating us a 5/5We hope to see you again.Best wishes.

10/10 (非常に良い)

U

良かった点 : スタッフとサービス
2024 年 1 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 1 月 16 日)
Many thanks for your 10/10 rating.Thank you for staying with us.We hope to welcome you again. Best wishes

10/10 (非常に良い)

Iain

2023 年 11 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 1 月 16 日)
Hello Iain.We are delighted we offered you 10/10 service.Thank you for booking with us.Best regards,

10/10 (非常に良い)

Saru

2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 1 月 9 日)
Hello Saru, Thank you for your 5/5 rating. We appreciate your booking with us and hope to welcome you back soon. Best wishes.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
So have to say the staff were extremely welcoming & polite. The restaurant and standard of food was also extremely good but will say the supplement costs on the menu were too high in my opinion. That being said the hotel facilities were not up to standard. The pool changing room were not great, all the showers in the female changing rooms had significant mould issues and were not very clean. The odd mould spot could be excused due to the nature of the facility but this is clearly a long term poor attention to hygiene standards. The jacuzzi was not clean and the actual button to switch the jets on was fully covered in mould again clear hygiene issues. Next I wish to point out the problems with pigeons. They need to invest in some measures to mitigate this problem our stay was disrupted by the noise from pigeons from very early in the morning and made for an unpleasant stay.
2024 年 1 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Guest.Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed our dining experience. However, we are sorry to learn that you found some of the supplements a bit too expensive. Please note that we always strive to serve high-quality food to delight our guests.We would also like to inform you that we are currently renovating our female changing facilities, which started on February 5th, 2024. We apologise for any inconvenience this may have caused during your stay.Please be aware that our location attracts wildlife, including pigeons. We have taken measures to address this issue, such as arranging for routine visits by a hawk designed to alter the flight path of nesting birds. We apologise for any disturbance..Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the near future..Best wishes.

10/10 (非常に良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 1 月 9 日)
Hello Simon.Thank you for staying with.Best regards.

10/10 (非常に良い)

Teddy

2024 年 1 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for choosing to stay with us, Teddy. We hope you had a wonderful time and were able to take advantage of all our facilities. If you didn't get the chance to do so, we hope to see you back soon. Your rating of 10 means a lot to us and we're thrilled to hear that you had an enjoyable stay.

10/10 (非常に良い)

Graham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will definitely stay again.
The hotel, staff and food were excellent and we will definitely stay again. The only slight drawback was noise from other rooms even talking seemed to penetrate.
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Graham.Thank you for rating us 10/10! Next time we will place you in a quieter part of the hotel for a peaceful night's sleep.. We look forward to seeing you again. Best wishes

10/10 (非常に良い)

Claire

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Excellent place, helpful and friendly staff, great food
2024 年 1 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2024 年 1 月 9 日)
Hello Claire.Thank you for taking the time to write a review. We are delighted to have served you and hope to see you again soon. Best regards.

4/10 (不満)

Elizabeth

良かった点 : 清潔度
Room only had a sky light and despite attending an event that the organiser had a discount code for the hotel said it had expired when tried to book - used expedia and probably got the same rate but hotel will have lost our as they would have a fee to pay. Breakfast was not that good.
2023 年 12 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2023 年 12 月 19 日)
Hello Elizabeth,We apologise for the trouble you faced with the discount code. As I'm unaware of the name of your company, I'm afraid I cannot provide an explanation for the issue. Breakfast is usually a highlight of our services, and we are sorry to hear that you did not enjoy our Breakfast Buffet.If you or the organiser would like to contact us about your stay, please feel free to do so. We would be more than happy to assist you.Thank you.

10/10 (非常に良い)

Graham

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Another great stay
Great stay staff were excellent friendly supportive and professional. The wifi is flakey in my bedroom. Bedroom was clean and tidy.
2023 年 11 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2023 年 11 月 28 日)
Hello Graham,Thank you for taking the time to share your review with us. We are thrilled to hear that you were looked after well and that you enjoyed your stay with us.We sincerely apologise for the inconvenience caused by the Wi-Fi in your bedroom. We hope that it did not affect your overall experience with us and that you had no further issues during your stay.Thank you for choosing our hotel as your accommodation of choice. We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 (非常に良い)

Chris

2023 年 11 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you for staying with us Chris.We appreciate your 10/10 rating.We hope to see you again.Best wishes.

6/10 (普通)

Karl

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Really disappointed with my stay here. It’s a nice property but I was very underwhelmed. Rooms were dated and very basic, no dressing gowns or slippers were provided (which is odd for a spa hotel) but available for a £39 premium (!). When I did get to the pool, the jacuzzi was broken and the main pool was at freezing temperature. And to top it off, the maids decided that directly outside my room was the perfect place for them to catch up in the morning, waking me up on both days. I’ve had better stays at venues half the price. Thoroughly disappointed ☹️
2023 年 10 月に 2 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2023 年 10 月 27 日)
Hello Karl.Thank you for your review.We are saddened to read we underwhelmed you.It depends on the package booked whether slippers and robes are included. I am sorry our Jacuzzi was not working during your visit. Our heat pump unexpectedly broke. It was unacceptable that our housekeepers woke you. We apologise profusely for this.The incidents you have reported are most unfortunate and not typical.We are very sorry you have left disappointed. We would like to have had the chance to overwhelm you.We have stunning grounds that would be great for you to explore.We hope to see you again.Thank you for staying with us. Please contact us directly should you like to discuss.Kind regards.

10/10 (非常に良い)

Trimo

2023 年 10 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2023 年 10 月 23 日)
Hello Trimo.Many thanks for your rating.We are delighted you awarded us 10/10We look forward to welcoming you back in the near future.Best wishes.

2/10 (非常に不満)

William

2023 年 10 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2023 年 11 月 16 日)
Hello William.I am sorry you did not enjoy your stay.Thank you for booking with us.Best regards.

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Whittlebury Hall Hotel.からの返信 (投稿日 : 2023 年 10 月 23 日)
Hello Emma.Thank you for staying with us.We see from your 10/10 that you were pleased with our hospitality.We hope to see you again.Kind regards.